All reviews

Rating Breakdown

  • 5
    78% (180 ratings)
  • 4
    14% (32 ratings)
  • 3
    5% (11 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 99% (229)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2017

Great customer service, Ivy was super helpful and knowledgeable. Thank you!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2016

Responsive support team, easy interface, works great. No complaints, and great feedback. Works well for our store and does exactly what we need.

Using app

5 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 4, 2016

Incredible app and amazing support. This is my first written review on Shopify and I highly recommend S Loyalty. Thanks again!

Using app

10 days

Total reviews

9

Average rating

4.7

5 / 5 Share

Dec. 28, 2015

I am sometimes hesitant to leave reviews for apps that I really like. There’s something to be said for knowing a well-kept secret. But S Loyalty is good enough that I can’t keep it secret. We happily used another loyalty app for about 9 months. But I ultimately needed something with a) more visual and textual customization, b) more and better reward options, and c) a better customer interface. While I’m not a huge fan of popup / overlay windows, S Loyalty gave me all three of those, at a great price. Notifications — An amazing array of options here. Popup windows and reminders abound, and all can be toggled on or off as you see fit. Email notifications are also available on the Silver plan or above, which means you can have email notices go to your customers for only $39/month. That’s far cheaper than any loyalty app I’ve seen. Rewards — This was what originally drew me to S Loyalty. You can do percent off, percent off collection, dollars off with minimum purchase, dollars off specific items, and more. There’s really every possible kind of reward to be had with S Loyalty. Setup — Because S Loyalty is so customizable, there are a lot of decisions to make during setup. It’s only a few extra minutes, but be aware that you’ll have lots of control at your fingertips. I think the sweetest part is that they have a bookmarklet that allows the app to generate the necessary discount codes in Shopify in a single click. I have yet to run across anything that easy. Interface — The basic customer interface on this is awesome. It’s slick, modern, clean, and pretty customizable for look and feel. It is a perfect fit for our site, and looks really pro. While the basic layout is locked down, there’s enough customization here that it looks like it would work on any site, any theme. The organization is really intuitive, and it makes it really easy—and really tempting—for customers to manage and cash in their rewards. Support — I used to be a developer, so when I install an app, I tend to bombard support teams with lots of detailed questions. Anthony and Nancy at S Loyalty handled all this with grace and aplomb. I couldn’t have asked for better help. Our previous loyalty program was wildly successful, so I was a little unsure about how the new setup would affect customers. So far it has been great—within hours, we already have people cashing in their points through the S Loyalty interface. Loyalty programs are not for everyone—after all, you’ll end up giving away a lot of free stuff—but if you’ve been considering whether to install one on your store, you really need to look no further than S Loyalty.

Using app

18 days

Total reviews

12

Average rating

4.8

5 / 5 Share

Dec. 4, 2015

This is a great app moved over from sweet tooth and the gurus at sloyalty helped all the way. Works perfectly my customers really enjoy it. Pricing is better than competitors for a more robust program.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2015

Great support from the team at S Loyalty. I had query after migrating to a new theme and not only did they reply promptly but they also designed the pop-ups and widgets to match my store service! 10 Star Service!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2015

Love this app! So easy to use. So happy I picked S Loyalty! I checked out a couple reward apps but S Loyalty was the hands down winner!!!

Store

Highchi

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 22, 2015

Great loyalty point app with lots of customisation options. It manages to use quite smoothly the wonky coupon system of Shopify, really helps to make things as painless as possible. Importantly, the support is top notch, I've asked for help and tweaks numerous times and the S Loyalty team is always there and very fast. They were also very upfront and honest when I had a couple of problems with some new features of S Loyalty. Very happy with S loyalty all around, we would recommend this app to anyone looking for loyalty points systems in Shopify.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2015

This App and the team behind it are "The BOMB!" They have bent over backwards to get the whole thing up and running smoothly, helping us migrate points over from our previous platform, and sorting out a tech glitch with Shopify techs, and all with never a hesitation. If you are looking for an App to build customer bonds, and are considering which loyalty app to use, I highly recommend S Loyalty, for both its functionality as well as its outstanding customer service. 5 stars.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 25, 2015

Great app. Great features and layout. Great customer service with app.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 13, 2015

Brilliant app - worked perfectly for us and our customers so far, and the support team are so great and quick to assist with any queries!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2015

Great app! Customer service is great as well. They will email us when they come out with new features and go above and beyond to implement them on the site for us!

Using app

About 1 month

Total reviews

8

Average rating

4.5

5 / 5 Share

July 15, 2015

Great loyalty app that provides clear and easy to use tools for customers and web masters alike

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2015

Probably the best app we have tried with fantastic customer service. It works perfectly and most importantly our customers love using it. I highly recommend this app.

Using app

7 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 19, 2015

works very well. exactly what i was looking for.

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 3, 2015

Easy to install, was up in running in only a few minuets. Our customers are very excited for the new rewards. Developer was very responsive to questions and even volunteered to help with some custom installation. Very happy so far!!!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2015

This app is a must have app. I have captured a lot of customers and it runs really good. Moreover, the support is awesome.

Using app

6 months

Total reviews

14

Average rating

5.0

5 / 5 Share

March 3, 2015

Although have only had the app one day thus far and still in trial period---love it! Great response from customers!!! The support team (contact was Sara) is amazing - quick response time and went above and beyond and stayed in communication with me!! Can't say enough good things about S Loyalty!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2015

It's a great user experience and well designed!

Using app

19 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 5, 2015

Just did a trial of the new APP-could not be easier to install and when I did have some questions, the support team was GREAT! Timely and helpful. Having a rewards/loyalty program is critical in our competitive market. After using the Suite for the trial period, I have signed up for the APP. I have gotten feedback from my customer on how excited they are to get points. AND have see additional business with people using the rewards program and fan building. I would highly recommend this feature! Thank you

Using app

22 days

Total reviews

1

Average rating

5.0