SP: Free gift with purchase
SALEPIFY Shopify App - Free gift with purchases & Auto...
Rating
4.8
feedback
334
chart
#131
All reviews
Review RSS Feed
Sept. 27, 2024
We struggled to implement a specific set of rules, and reached out to their support team for assistance. Considering the time difference, their response was always very prompt and informative. I dealt with Jocelyn, who was very attentive and communicated seamlessly. Our issue was referred to their Dev team for additional support and resolved within 2 days. Friendly, attentive and efficient service from these guys with a simple to use app. Thanks again Jocelyn!
Sept. 24, 2024
Support team has helped me very quick and solved my two problems in a few minutes. App works perfectly now. Thank you for your great work !
Sept. 20, 2024
This app is great! Customer service helped make everything work really well. Big thanks to Jocelyn. 5 stars
Sept. 19, 2024
We have been using the app for some time now and it is truly a game changer for us. It works seamlessly with our theme and it has help to drive up sales. We have so far used the Free Gift feature and the Volume discount feature and we are very satisfied with the results. Needless to say that it offers more functionalities which we will gradually incorporate into our store, The support is excellent from all aspects, Jocelyn was quick to respond and solved some minor issues we had in no time. I would certainly recommend this app as one of the best investments you can make for your store.
Using app
5 months
Total reviews
4
Average rating
4.8
Sept. 18, 2024
Salepify has definitely exceeded all expectations in terms of technical support! The entire process was extremely efficient and professional. I encountered a minor issue with the app, and after contacting support, I was immediately met with kindness and expertise. The technical team responded in no time, demonstrating a deep understanding of the product and providing clear and easy-to-follow solutions. What impressed me the most was their availability in following the entire process until the issue was fully resolved, never leaving me feeling unsupported. Even after solving my problem, they gave me useful tips to prevent similar situations in the future. It’s rare to find such attentive and prompt customer service! Salepify not only offers an excellent app but also ensures top-notch technical support. Highly recommended!
Sept. 12, 2024
Timely and responsible support team. Kudos to Jocelyn for supporting me throughout the implementation
Sept. 11, 2024
Sept. 9, 2024
I had a great experience working with their customer service. They were very responsive and helpful! The app is great in that it will allow us to run some offers we hadn't been able to do in the past. Very excited to put it to use.
Sept. 6, 2024
I just started using this app. I had a few questions and reached out to their customer support. They were super responsive, and helped resolve the questions I had very quickly. I am happy to have found this app.
Dec. 10, 2024
Using this app until now, we have encountered 2 bugs which has been fixed in past 2 months, and one could make us lose $600. Although it's a free app, it has a sign "Built for Shopify", that's why we trusted it, now i cannot anymore, they need to make it better.
Hi, This is Linh from Salepify Team, I just wanted to reach out to you personally and let you know that i've taken a fresh look at the issue you mentioned in your review. My team has confirmed that the problem has been resolved on your store, and we're confident that everything is now working smoothly. However, I'd love to connect with you one more time to make sure you're completely satisfied with our app's performance. If you're still experiencing any issues, please don't hesitate to let me know. We're committed to regaining your trust and making sure your review accurately reflects the great service you deserve from us. Thank you for your patience and understanding. We appreciate your business and look forward to hearing back from you soon.
Aug. 28, 2024
The app has exceeded our expectations. It is extremely user-friendly and easy to install. Your customer service live chat team is exceptional, promptly resolving any troubleshooting I encountered in a professional and helpful manner. Jocelyn from your team has been great. It would be beneficial to have tutorials on the various features available on your app. Overall, I would highly recommend the app to others.
Aug. 21, 2024
We needed an App for free gifts and this app does what we need. We had some issues with our theme after installing the app but the customer service solved all bugs super fast. looking forward using this app in the future
Aug. 16, 2024
Me parece muy útil, aunque me gustarÃa que estubiera en castellano para más facididad de comprensión. El servicio tecnico a sido muy rápido y eficaz. Gracias
Aug. 16, 2024