All reviews

Rating Breakdown

  • 5
    92% (68 ratings)
  • 4
    4% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2024

New to the app, chose because it looks good on my website, and the functions of course! Got a little help customising, and very pleased

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2024

Customer service is amazing and the features function fantastically!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

This is the best plugin I have ever used, with full functionality. After using this plugin, the order conversion rate increased by 20%. The customer service is very capable in solving problems. I strongly recommend everyone to install it.

Store

UKBRA

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2024

es muy buena y sencilla para ser gratuita y el soporte te atiende y ayuda en lo que necesites

Using app

19 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 18, 2024

The free gift app works perfectly. Took me 10 minutes to set up my first Buy X get Y free promotion, including all the editing text to the way I want it. Had one little problem when setting it up, but Tuan soon helped me sort it out. UPDATE Was shocked to see that I've been charged $15 each for July and August for an app that was free (not free trial, but FREE) when I installed it on 12 June. Considering it won't let me set up more than one buy X get Y free and also doesn't let you stack discounts, it's not actually adding anything that's not available anywhere else. $15 a month? You're welcome to it, spend it wisely.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bear's Vapes, This is Salepify team. We have received your feedback expressing dissatisfaction with our subscription service and some of the features we offer. We deeply value your input and would like to connect with you to address any concerns you may have: 1. Subscription Issue When you initially installed our app in June, it was indeed available for free, with no charges applied. However, in July, we introduced a subscription plan for all app users. Our team had sent out notifications regarding the new pricing plan to all customers before the subscription launched. We noticed that you uninstalled our app on July 14 and installed it again right after that, then activated our pricing plan. This is the reason why your store was applied to the new pricing plan and charged for the July and August usage like other stores meeting the subscription conditions. 2. App Features We are eager to hear more about your specific needs when using the app's features. Since you first started using the app, we have made many improvements to our app, and it has fully addressed the issues you mentioned, such as stack discounts. Additionally, Salepify offers many other features, and you are more than welcome to return and experience them with us. Please let us know if you need any support, we want to ensure that you have a seamless experience with our app.

5 / 5 Share

June 10, 2024

Macen.com

Using app

2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

June 3, 2024

The best support I've ever encountered. The app is great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2024

Great app and awesome support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

This app is fantastic—easy to use, incredibly powerful, and it looks great on any Shopify theme. The support team is very responsive and helpful; they quickly resolved a few issues we had with the Upsell Cart on our theme.

Using app

3 months

Total reviews

15

Average rating

4.7

5 / 5 Share

May 27, 2024

Using app

About 1 month

Total reviews

9

Average rating

4.6

5 / 5 Share

May 21, 2024

really clean interface and very helpful support team. Highly recommend

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2024

We just recently tried this app and it's been a great addition to our store. Their customer support team is super helpful and responsive, always ready to assist with any questions or issues we have. While we are still exploring all the features the app offers, we can already see its positive impact on our business. One area for improvement would be adding a reporting feature to track who has taken the offer and who hasn't to track the performance of this app. Overall, we're very satisfied with the app and the support we've received.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that Salepify has been a valuable addition to your store and that you've had a positive experience with our customer support team. We appreciate your suggestion regarding the reporting feature, and we're excited to let you know that we are actively working on implementing Analytics for Free Gift tracking. This feature will be available in our app soon. Thank you again for your feedback and support!

4 / 5 Share

May 21, 2024

The app delivers as promised, and the support is very fast and efficient.

Using app

3 days

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for taking the time to share your experience with Salepify! We're delighted to hear that our app delivers as promised and that you find our support fast and efficient. We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time. Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.

5 / 5 Share

May 16, 2024

The easiest to use gwp app I could find here on Shopify. So simple to implement and works perfectly. Great app all round and super helpful customer service. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Great app and great customer service. Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

The support we've received from Tek Labs has been outstanding!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

so good, simple to use and if your unsure a quick messages to customer service and they will instantly help. Very efficient

Store

ASGFR

Using app

3 months

Total reviews

5

Average rating

5.0

3 / 5 Share

Sept. 10, 2024

Great app and support. You are on the right track, a few more features and it will get better and better! UPDATE Free when installed, but not anymore. And a branding with a link was added later...

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2024

Absolut empfehlenswert! Funktioniert ohne Probleme. Vielzahl an Möglichkeiten und das beste: Klasse Support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

Almost perfect FREE apss with great customer service!

Using app

About 24 hours

Total reviews

4

Average rating

5.0