TrustWILL Product Reviews App
All reviews
Review RSS feed
parfait pratique pour booster la boutique , très contente , application bien adapter pour insciter les clients a connaitre le produit avant de l acheter
Merci, merci, merci pour votre avis 5 étoiles ! Nous sommes très heureux d'avoir gagné votre confiance et votre fidélité avec notre application et nos services. Vos commentaires nous motivent à continuer à nous améliorer et à fournir un service exceptionnel. Tous mes vœux, Jensen
Great and fast service. I'm happy and my website is now reviewable! The customer service is quick and here to help asap.
Wow, a 5-star review from you? Thank you so much! We're glad to know that our app and services are making a positive impact on your work or business. We appreciate your trust and loyalty. All the best, Pia ❤️
its great they helped me a lot in importing the review changing the flags also changing the dates.
Thank you for your 5-star review, Majestik Pet Supplies! I’m happy to hear that our app is great and that we helped you a lot in importing the reviews, changing the flags and changing the dates. We appreciate your feedback and your support. We hope you have fun using our app and find it useful for your business. Please let me know if you have any questions or suggestions. Thank you for choosing our app! Shan
Aplicativo intuitivo, fácil de usar, prático e rápido. Suporte atencioso e competente. Muito bom no geral, eu recomendo.
Obrigado pela sua avaliação de 5 estrelas, Victor! Eu sou Shan, o agente de suporte que te ajudou. Fico contente em saber que você achou o nosso aplicativo intuitivo, fácil de usar, prático e rápido. Agradeço seu elogio ao nosso suporte e sua competência. Nosso objetivo é oferecer um aplicativo que atenda às suas expectativas e necessidades. Espero que você goste de usar o nosso aplicativo e que nos recomende para seus amigos. Se precisar de qualquer coisa, não hesite em me contatar. Obrigado por escolher o nosso aplicativo! Shan
I am thrilled with this app especially since I can now upload Amazon Reviews to my website. When I had a problem I used the chat feature and they were very helpful in helping me. Not only was the service top notch but the response was swift. I would recommend this app to anyone when it comes to having reviews on their website.
Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service. All the best, Jensen
Perfect service! Really kind people. Available on chat for any help at all times. Professionals!!!!!
Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible. All the best, Jensen
This app looks like a very good solution for the first look. Works perfectly with Theme 2.0. Looks nice and knows all the features needed. Then the problem started: Support is fast, but useless. After I setup all the details, I started to test the emails the system send what is a key feature of this and similar systems. This app not supports to add your own domain address for the outgoing emails. If you ask the support they also not help you and say its not a supported feature. However the only problem that the outgoing emails from this system goes to spam. I tried on my Microsoft exchange account to send a test email and go to spam. Also on Google Gmail. Both take the emails to the spam folder, because the service providers outgoing email address looks like not a trusted one. This is a key problem with a system where one of the most important feature should to be, that users have to get their emails about: Review reminder, sent coupons, reply, etc. Without, this feature it worth nothing. And maybe I have too big ideals, but this feature should be basic.. I had one more little request, that the system allows you to sync the old order, to send them also review requests, but only for the past 60 days. A company like we, where we have low amount but high value of orders needs to go back more in time to 1 or 2 years. We asked to support to help us sync the older orders, but its also "not supported". Thats a smaller problem, because if the system works fine, we do it manually and send emails by ourselves. Anyway, its just an example if you need some extra, that's not possible with this provider. :(
Hello Q&C Merchant, this is a letter from the CEO of Trustoo.io, I sincerely apologize for the inconvenience that our app has caused you. I understand that time and details are crucial in the business world. Please know that we are dedicated to providing our users with quality and all the necessary tools that will bring something good to their business. Regarding your concerns, 1. We can actually retrieve all the previous orders that you had and send email requests to these customers just like you requested them. However, we may need to send a request for certain access so we can work on this. I will then assign one of our best developers to help you sort this out. I know it is hard to trust again once it is broken, but please allow us to redeem ourselves and be in use to you. 2. For the emails going to spam, this is indeed a very important concern that has to be addressed, and I will be honest with you, this has been a problem for a lot of apps in Shopify that send emails. But then again, reasons are not needed, but solutions are, and we promise you that we are already optimizing the apps and the codes to make it more easier for users to customize. I know you have uninstalled it already, and you are entitled to do that because I wouldn't do differently if I were in your shoe. However, I would like to ask for another chance. Please allow us to retrieve all your orders so we can send emails to them. We are thankful for your feedback and, at the same time, sad about losing someone as valuable as you. We will always be here to help and be of service to you. Please don't hesitate to reach out if you need anything. Best regards, Trustoo Team
Customer service was amazing. Really quick and helpful. Definitely recommend this to anyone that needs a reviews app.
Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service. All the best, Pia ❤️
Great!!! Molto disponibile per aiutare... Mi è piaciuto molto!!! Andate sempre avanti cosiiii. Ti aiutano con screenshot e commenti anche...
Grazie per la tua recensione a 5 stelle! Siamo così felici di aver guadagnato la tua fiducia e lealtà con la nostra app e i nostri servizi. Il tuo feedback ci motiva a continuare a migliorare e fornire un servizio eccezionale. Ti auguro il meglio, Team di supporto Trustoo
they have a great support team and they never hesitate to help whenever we reach out. You can be sure it is the best possible review app for your store!!!
Thank you so much for leaving us a 5-star review! We value your comments and we are dedicated to improving our services best for you. Should you need any help, feel free to contact us. We are glad to help！ All the best， Trustoo Support Team
Awesome!! Really impressed with trustoo, my friends recommended it to me and Im really satisfied with it. I recommend it to everyone.
Thank you for your positive feedback! We appreciate your recommendation and look forward to continuing to provide you with a great experience. If you have any questions or concerns, please do not hesitate to reach out to us. Best regards， Trustoo Support Team
dopo vari problemi sono riuscito insieme all'assistenza a ricevere il corretto supporto e ad installarla al posto di loox (che richiedono un maggior pagamento dopo aver ricevuto un certo numero di ordini)
Mi fa piacere sapere che hai risolto i problemi e che hai ricevuto il supporto necessario per installare il software. È importante avere un'assistenza efficiente per garantire il corretto funzionamento dei programmi. Spero che tu possa ora utilizzare il nuovo software senza problemi. Distinti saluti, Chiara ❤️
easy to use and will help you get more reviews Recommended this app to use with your store and get as many reviews as possible
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us. All the best, Claire ❤️
Sehr guter und schneller Support!!
Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung hinterlassen haben! Wir freuen uns zu hören, dass unsere App und unsere Dienste Ihre Bedürfnisse erfüllen und Ihre Erwartungen übertreffen. Ihre Unterstützung bedeutet uns alles. Alles Gute, Claire ❤️
Claire helped me with an issue and now issue resolved! I love this app and it doesnt slow my store at all!! Also customer service is great as well but I do have the paid plan.
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us. All the best, Claire ❤️
Todo muy bien y perfecto. Me han contestado muy rápido y seguro que me arreglarán el problema. gracias
Muchas gracias por su gran satisfacción. Recibimos sus opiniones y haremos todo lo posible para mejorar las cosas para usted. Si necesita algo, por favor contáctenos. ¡Vida feliz! Nona❤️
Great app, I am now collecting customers' reviews with images!!! Moreover using the paid plan I can get everything UNLIMITED, thats really awesome!!
Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us. Happy Life! Nona❤️
Customer support was amazing! Thank you Nona! The app is super easy to use as well. I highly recommend giving this app a try. You will not be disappointed.
Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon. Have a wonderful day!❤️ Nona❤️
Me encanto la aplicacion, solucion inmmediata a tus dudas y el chat de soporte es excelente !!! muy feliz
Uau! Muito obrigado pela sua avaliação de 5 estrelas! Se precisar de alguma ajuda, sinta-se à vontade para nos contatar. Estamos felizes por poder ajudar. Cumprimentos. Nona❤️
good app, amazing service, I have asked questions for many times, but the staff always helped me to solve patiently.
Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards. Nona❤️
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.