Searchanise Search & Filter
All reviews
Review RSS feed
Great support!
Thank you for being so kind! Your positive review serves as confirmation that we are on the right track. Rest assured, we will continue to maintain our high standards. Best regards, The Searchanise Team
We set up Searchanise for our site about 2 years ago to handle all searches, filtering of products, and collection pages and we couldn't be happier. Their support is EXCELLENT...fast, detailed, and ready to help us out with any question we have. Super happy with this team. Try them, you won't be disappointed.
Thank you for this kind review! It's beyond pleasant for us to see that our long-term clients enjoy our app. It's also a delight to know that our support team's work left you satisfied. Please make sure to contact us with any questions. We will gladly be there for you! Best wishes, Searchanise team
The interface is just terrible and needs a lot of custom CSS work done to make it look OK. The way they have setup the customization means we end up with a lot of CSS code loading on each page. The style sheet structure is not done professionally. There is almost half a page of code loaded for each product in the search result. For example if you change the color for the price in the search result, it will add a style="color:black;" to EVERY product in the search result. No way to change the font size other than overwriting the CSS which has zero documentations available at the moment. This is just goes to show they have not done this correctly when it comes to user interface. Creating filters is also cumbersome and not intuitive compared with other apps. We couldn't find a way to enable the app only on a single theme for testing and setting up. It enables itself on all themes making it impossible to implement it on a live busy site.
Thank you for sharing your honest opinion on your experience with our app. Undoubtedly, we are very sad to see it was so unpleasant! We understand that the initial interface can be mismatched with your desired design and we're sorry to know that the customizing options we offer weren't enough. You have a good point here and we will gladly hear more ideas from you on this matter if you choose to share them. As for CSS code being too heavy, we looked into this issue and couldn't detect it from our end: when we changed the color of prices first with our admin panel settings and then with custom CSS, it didn't end up adding the same code to every product. We would happily look into this problem for you, by the way, because we really do not want you to deal with any problems of this kind. When it comes to filters, we are sorry to see the process wasn't easy! Again, your ideas would be highly valuable for us because you might notice some things that our eye doesn't catch. It's all up to you, yet if you consider giving us another chance, we promise to help you as much as can during the whole setup process. One of our agents already reached out to you and shared our guides on CSS and disabling our app in specific themes. We are ready to answer any other questions you have and look into any problems. Our goal is to be there for our clients so please get back to us via email at [email protected] and we will do all we can to help you. Best wishes, Searchanise team
We are very pleased with the level of customer support as well as the functionality of the app.
Thank you for sharing your opinion on our app and our support here! We are very pleased to see we managed to provide such a positive experience. Feel free to reach out to us anytime! Best wishes, Searchanise team
Nice app, great layout and very customizable. Support is great and verny nice!
Thank you for your nice review! It's very kind of you to share your feedback here on both our features and our support. Feel free to reach out to us anytime so we can help. Best wishes, Searchanise team
This app has enhanced our customers experience on our website and the support team is amazing! Thank you.
Thank you for sharing your experience with our app here! It's so nice to see that we helped you improve the customer experience. That's our main goal, really. As for the support team feedback, we are also very happy to see you were satisfied. Please make sure to contact us with any questions so we can always help. Best wishes, Searchanise team
Excellent support! Prompt response and resolved my issue very quickly. The app works great, has many out-of-the-box features, and is flexible to customize functions and styles. Great app and highly recommend it.
Thank you for this amazing review! Words cannot describe how grateful we are that you decided to share your thoughts and your experience here. It's our biggest motivation to work harder and improve our app further. By the way, we are happy to hear any ideas you might have! So, if you have some or if any questions arise, please don't hesitate to contact us at [email protected]. Best wishes, Searchanise team
Still trying to explore and learn about the app, however there are some translation limits for us at the moment as we cannot translate Filters into more than one language. Their support have been excellent though and super helpful, so 5 stars to that!
Thank you for taking the time to share your experience with our app! We highly appreciate it. We are sad to see you faced some limitations when it comes to translating filter values, yet as we see, our support team is already communicating with you on this matter to describe the alternatives in detail. By the way, it's a delight to see that our customer service left you satisfied. We will do our best to keep this impression further. Please let us know if you have any questions. We are always glad to help! Best wishes, Searchanise team
Absolutely one of the best customer help experiences ever! Customer service dealt with all my queries promptly and professionally and with great speed. App runs superbly and couldn’t recommend enough
Thank you for such high praise! It's an honor to see you consider our customer service one of the best out there! We are also thrilled to see you enjoy our app in general. It encourages us to work even harder to keep improving our product for you! Please make sure to contact us with any questions. Best wishes, Searchanise team
Very good app and great seach. They have a great support system always happy to help with any problem with the app.
Thank you very much for this review! It's an honor to know you chose us among other search apps. We will do all we can to not disappoint you! Feel free to contact our customer service team anytime. Best wishes, Searchanise team
Good UX, lots of custom options, very reactive and straightforward customer service. Icing on the cake ? Price is super nice (12x cheaper than Fast Simon for our store). Recommend
What a fantastic review! We are absolutely thrilled to see you enjoy our app so much, thank you for letting us know about it! Please make sure to contact us anytime so we can assist. Best wishes, Searchanise team
Fantastic support staff, I would highly recommend them to others, I got to admit I was impress with all the service they provided me. Thanks again
Thank you so much for taking the time to share your experience here! It means the world for us to know that our support team's work makes a difference. Please make sure to contact us with any questions. We are always here for you! Best wishes, Searchanise team
Excellent app. It looks great and our customers love using it. Superb support! Highly recommended *****
Many thanks for this kind review! It's amazing to see our app makes such a positive impact on your store and to know that your customers enjoy it. We're also delighted to know our customer service does a good job helping you. We will make sure to keep it up! Please don't hesitate to contact us with any questions. Best wishes, Searchanise team
Good searching app. The filters work well. We wish there was a little more customization with merchandising/sorting products on the search page. But the team at Searchanise has been very helpful. They are quick to respond and are typically able to solve any issues almost immediately.
Thank you for your review! It means a lot to us to know that you enjoy both our filters and our support team's work. As for the merchandising/sorting improvement, we would love to hear your ideas on this matter! Please contact us via email at [email protected] so we can discuss your thoughts and either find a solution for you or create a feature request for making this aspect of our app better in the future. Thank you! Best wishes, Searchanise team
Fantastic support and customer service we needed a few tweaks made here and there and they did awesome work to customize the app for our site we could not be happier... love the app love the support
What a nice review! Thank you very much for taking your precious time to leave it. Seeing you this happy with our work is the best result for us. Please make sure to contact us with any questions or queries. We will do all we can to help! Best wishes, Searchanise team
I've used this app across 5+ stores I've helped with creating themes so far and it's definitely the best. The support you receive is usually within a few hours if you ever want to customize something and they generally sort any issue for you. Highly recommend.
Thank you for your amazing review and especially for your loyalty! It's a delight to see you're willing to use our app in several stores. Your high praise of our support team cannot go unnoticed either. We appreciate your kindness and it only makes our team work better! Best wishes, Searchanise team
We've been using this for a couple of years now, totally happy with it. Tons of functionality and greatly increases the capabilities of the search bar. Support has been great too, quick and easy to work with.
We truly appreciate this nice review, thank you for it! Nothing feels better than knowing our long-term clients stay with us thanks to the features we offer. As you see, our support team is always ready to assist, so make sure to contact us with any questions. Best wishes, Searchanise team
Excellent app. We have been using it on our Shopify Plus store as our default search for around three years. I am leaving this review now because I recently reached out to them for a glitch in our billing settings. And they quickly fixed the issue. We especially like the ability to keep certain products from showing up in the search, and the ability to customize what customers see (order of pages, products, etc) in the search drop down. The built-in analytics are an important feature we also appreciate. Definitely recommend.
Thank you for sharing your experience here! Three years are quite a profound period. It's especially nice to receive a review from such a long-term client. By the way, what a delight to see you enjoy so many aspects of our app! We appreciate you listing all the features you find useful. Feel free to contact us anytime! Best wishes, Searchanise team
I have had a problem with stop words causing trouble with my products and as soon as I reported it they turned off the default stop words and everything got a lot better. Great customer support. The only problem I have is I wish I'd talked to them sooner.
Thank you for your review! It's great to see our support team was there for you. Now you know you can always reach out to us to get assistance. Best wishes, Searchanise team
The Searchanise App is, for some years now, of major importance for our ecommerce. We use it for all the search lists, collections, filters, etc. The app is very advanced and has a lot of features and possible customizations. If you need to heavily personalize certain sections you will certainly need to rely on some development. But, in any case the support team is quick to respond, effective and very helpful. Very recommended app.
Thank you for this amazing review! It means the world to us to see that you fully use our app's functionality and find it important for your business. It's truly priceless! As you know, our support team is already there for you so please make sure to contact us with any questions. Best wishes, Searchanise team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.