Searchanise Search & Filter
Advanced Search and Filters by Searchanise
Rating
4.7
feedback
1,669
chart
#934
All reviews
Rating Breakdown
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July 7, 2022
The app offers amazing value, also and especially for bigger Stores. Customer Service is very quick to respond as well.
Hello, Thank you for your kind words and for dedicating the time to share your experience! We will continue improving our service constantly and offer you the best support we can. If you need anything, please feel free to reach out to us at any time. We will be glad to assist with any requests! Best regards, Searchanise team
July 6, 2022
Highly responsive tech support. Their team implemented an improvement just for our use case. Thanks!
Hi, Thank you very much for your feedback! We are doing our best to deliver the best experience possible and your review only motivates us further. If there is anything else we can do for you, please don't hesitate to contact us. Best regards, Searchanise support.
July 3, 2022
Anastasia has been awesome at providing great customer service. She is very knowledgeable and was able to address all requests. A must have app. Highly recommended!!
Hi, Thank you for dedicating your time to write this wonderful review! We are doing our best to make our clients' experience with our app and support as enjoyable as possible. Knowing that it works helps us to keep it and continue improving more than anything. Best regards, Searchanise team.
July 1, 2022
As a store owner there's only two things I request of every app. Firstly, it must work for my customer. Thankfully, this one seems like it would once you set it up right. Secondly, it's features must work on the back-end. This is where this product fails. The CSV import for synonyms is utterly broken, it can't even import files that it creates itself if you just change one character. Lastly, and this one is big - The price listed needs to be the price charged. After hours of research I decided on this app BECAUSE of their pricing. On their website there's a 3000-product plan for $19 a month. In the app I'm being forced to sign up for the 5000-product plan for $27 a month. Unfortunately I've wasted hours of my time trying to get the csv import to work only to find out while looking for documentation that I'm getting screwed into paying almost double. Uninstalling this.
Hello, Thank you for taking time to share your feedback with us! We are sincerely sorry to see you unistalled our app and faced very frustrating issues with CSV import. Of course, it's all up to you, yet we'd still like to offer you help with CSV. Our support team already contacted you via email with more details. In that message, we also shared more details on the pricing situation. If you decide to give us another shot, feel free to respond to the email we sent. We will gladly continue helping you. Best wishes, Searchanise team
Aug. 8, 2022
We have used Smart Search & Filter app for more than 5 years. It's solid and reliable and the features and design have continued to evolve over the years. Their support is fast and friendly. We recently compared it to other filtering apps but all proved to be more expensive and had fewer features. Searchanise is solid.
June 28, 2022
設定画面は英語表記ではありますが、使い勝手はとても良いです。 また、気になることや、変更したい点へのレスポンスがとても早いかつ丁寧で、非常に助かっています。いつもありがとうございます。 また、今後の開発等にも期待しております。 The setup screen is in English, but I find it very easy to use. Also, the response to my concerns and changes I want to make is prompt and courteous, and very helpful. Thank you very much. I also look forward to future development.
June 25, 2022
An amazing app. No major effort to install and indexes the store in minutes. Very good value. I already see the commercial benefit of using this app too.
Feb. 16, 2023
Aside from this app being phenomenal and completely transforming how people search on our website, their customer service is superb. Highly recommend this app!
June 21, 2022
Easy, accurate and customizable. I like how I have control over so many levers using Smart Search & Filter
June 20, 2022
The functionality is great, has very flexible options in all settings. Support has been fantastic, very responsive.
June 17, 2022
Highly recommended! The app is well developed, easy to use. Many interesting possibilities and integrated statistics to analyse which keywords are searched for and which do not give any results. Very useful! And the support is outstanding!
June 16, 2022
We sent them email twice for seeking technical support and their response is so quick and helpful! Given that I have 4 years of experience of contacting support for various apps, so far they are the quickest, most dedicated team we have encountered to resolve issue. Keep it up!
June 15, 2022
Search app works great, we needed some customization work and Julia was able to get me the help I needed. Thanks!
June 15, 2022
Super helpful in getting everything setup. Looking like this app will do everything and more for what we need! Great app
June 14, 2022
I found support to be really quick and helpful. The app works extremely well and helped us move the website forward with a great search engine and features.
June 14, 2022
Really one of the best in class. Have test around the similar app, and Searchanise is the far most solid choice, highly customized & powerful, plus they have a nice support team!
June 14, 2022
Absolutetly amazing app with incredible customer service. So far I did not have a single issue that they could not solve. I use the app for on-site search and filters and it works perfectly fine. The search results are on point and quick. 100% recommend
June 10, 2022
Best Filter and Search App in the market. Super responsive team who is always there to support with your needs. They helped us in installing, optimising and customising the app as per our requirements. Can't see any drawback of using this app. Recommended 100%.
June 7, 2022
the quality of this filter is very low. we have paid for it but it is not working as expected. Also, the price is not comparable to the features.
Hello, Thank you for leaving your feedback. We are also sorry to see you disappointed by our features and our price. We appreciate you as a client and your willingness to share your thoughts on our app. As far as we see, your questions were already addressed via email. If you have any new ones, we are always ready for communication. By the way, we are glad to tell you that we have changed our pricing policy since June. Moreover, we are planning to add new features in the near future. We will keep you updated with the news! Also, you can follow us on Twitter and be in the front seat to updates and content we share, just in case here is the link: https://twitter.com/searchanise We do hope that with our assistance you will find more ways to profitably use our app for your business! Best wishes, Searchanise team
June 7, 2022
Great app and a GREAT team. They worked with me on tons of visual edits we needed to match out over arching design asthetic. Would highly recommend this app and team.