Searchanise Search & Filter
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Ksenya was an amazing help, she helped us migrate over to another shopify store with ease, thank you Kenya!
Hello, Our whole team is grateful for your review, especially Ksenya! We are always doing our best to provide our clients with the best customer service. Kind reviews like yours are our greatest motivation, truly! Please make sure to let us know if anything else is needed. Best wishes, Searchanise team
We’ve been using the Searchanise plugin for quite some time now, and it continues to prove why it’s still a market leader. The functionality is powerful, fast, and incredibly reliable - exactly what a modern store needs to deliver a smooth shopping experience. A special thank you to the Searchanise team for their exceptional support. Their customer service is truly flawless: quick to respond, always helpful, and willing to go the extra mile to solve any issue. It's rare to find a support team this dedicated and consistent. Searchanise remains our top choice, and we’re grateful for the ongoing partnership and outstanding service. Highly recommended!
Hello, We wholeheartedly thank you for this review! It's a pleasure to see that both our support and our product itself left an impression on you. If any questions appear, please make sure to reach out you us again. Best wishes, Searchanise team
In my opinion there's no better search APP with this kind of customzation you can work with. Even if there's not what you need, they will probably custom something for your. The support is amazing. I would give 6 stars if I could.
Hello, What an astonishing review you left! Thank you very much! We are happy to see the modifications we prepared met your needs. Please don't hesitate to reach out to us with any questions or queries. We will do all we can to help! Best wishes, Searchanise team
A great app and works really well, and I've found the team very helpful with any troubleshooting or amend.
Hello, Thank you so much for your kind words! We are so glad to hear that you are enjoying our app and that our support team was able to help you. We strive to provide the best experience for our customers and we are so pleased that we were able to do that for you. Please don't hesitate to reach out to us if you have any other questions or concerns. We are always here to help. Best wishes, Searchanise team
IIya P. was super helpful and fast to customise some CSS for our mobile site. It looks amazing and works perfectly. Thanks so much for your help, great work!
Hello, Thank you for this amazing review! Such gratitude makes our whole team (especially Ilya, of course) happy and makes us work even harder. We truly appreciate it! Feel free to contact us with any questions! Best wishes, Searchanise team
Nice looking feature on the website. Customer support has been quick & helpful so far. Thank you guys :-)
Hello, Thank you for your kind review! We're delighted to see you enjoy what our app brings to your website! Our support team is always ready to assist. So, please do not hesitate to reach out :) Best wishes, Searchanise team
Really great app with useful features that go on for days! Customer support is fantastic, replies quickly with easy to follow solutions! Highly recommend this app!
Hello, This review genuinely made our Friday! Thank you very much! We are always glad to see how profitable our app can be for our clients. Feel free to contact our customer support team anytime! Best wishes, Searchanise team
Great app, works perfect, also works with multiple languages. Support answer very quickly. I recommend it
Hello, Thank you for speaking so highly of our app! We are happy to know you find our product so useful. Please don't hesitate to reach out to us if any help is needed. Best wishes, Searchanise team
Best service ever. They respond right away and will assist you in customization. I have not had issues with them at all.
Hello, Thank you very much for your kind review! It has always been our goal to provide our clients with the best support experience. That's why we especially appreciate your willingness to praise our customer service. Feel free to contact us anytime. We will be there for you! Best wishes, Searchanise team
The app itself offers a lot of flexible features plus the support team and the devs are very professional and they quickly responds to any of my inquiries - be it being easy or a special case one. 5/5.
Hello, Thank you from the bottom of our hearts for this kind review! It's the best motivation to work even harder to make you always have confidence in your choice. Best wishes, Searchanise team
very good search application with many customisation options. especially the support and quick help of the provider is excellent. we definitely recommend :)
Hello, Your willingness to recommend our app means the world to us! Thank you! Please feel free to contact us with any questions or requests. We will do our best to help. Best wishes, Searchanise team
Once again great, professional and fast responses from customer service! All modifications were made fast and they were exactly what we needed. Happy using this app for almost 3 years. Best smart search and filtering app!
Hello, We truly appreciate your kind words! It's especially pleasant to see that such long-term clients like you think so highly of our service. We will make sure to keep it up! Best wishes, Searchanise team
"I recently had the pleasure of working with the team at Smart Search Bar & Filters. Their level of customer service was outstanding and their technical expertise was second to none. They went above and beyond to make modifications to their app to fit my specific needs, and even reached out with upgrades and additional modifications to further improve the app's functionality. I was thoroughly impressed with their professionalism and the quality of the final product. I highly recommend Smart Search Bar & Filters for anyone in need of a top-notch Shopify app solution."
Hello, Thank you for your glorious review! Words cannot express how thrilled we are to see that our customer service and our product provide such a positive experience. Please make sure to contact us with any questions you have. We will be glad to assist you or find a solution for you. Best wishes, Searchanise team
After several attempts (during 2 months) to give Searchanise the chance to improve on our website they failed. Here are some reasons why: - One big problem is that the most searched items on our shop are not what they really are. Their own statistics in the backend shows totally different top queries then present in the search widget. - Given search results to the vistors are bad although visitors query is in the product title! Try at my website Gartencenter.de: 1 When you type "wurzel" it shows all our indoor plants first for no reason and no products with "wurzel" in the product name on the first page. The product visitors are looking for are the 23rd and 24th result! 2 We have a lot of products which called "bambus". When a customer types like "bamsbus" (typo) Searchanese says "no results", but since the query corresponds for 85% with "bambus" it should at least give the same result as "bambus". Their answer: make synoniems! That's really not how a search engine should work. - Suggestions only support English and Latin Their service is friendly but after 5 of the same email in which they thanks us again for our patience I'm done.
Hello, Thank you for your detailed feedback! We are sorry to see you are disappointed with your experience with our product! We totally agree that there are some imperfections in the way our suggestion feature works as well as our Auto spell correction feature when it comes to any language other than English. The whole search system should work better once we make the global changes that are currently in progress and hopefully there will be no need to use synonyms as a fix. We would also like to thank you for bringing our attention to the issues with suggestions. Our development team looked into your case and they confirmed there was indeed room for improvement. We appreciate you taking the time to let us know about it and we hope we can improve it further. Additionally, we contacted you by email regarding the "wurzel" search results because there's a chance we can find a solution for now. We await your reply! Best wishes, Searchanise team
Ilya P. was very helpful, nice and quick with my requests. However, I wish the app itself was more user friendly with CSS modifications. Just to change the button color of the search results required CSS code from the support team instead of having a better UX. In general a good app. Support is very quick at least.
Thank you for taking the time to share your experience with our app! We appreciate your kind words and we are happy to see that you find our product helpful. We are also grateful for your feedback on your UX with our admin panel. We are always glad to receive it to make our app even better. Feel free to share more improvement ideas via email at [email protected]. It would be super useful for us! Best wishes, Searchanise team
I spent 3 days trying all apps like this one, this one is the best one, fastest, most flexible and best features.
Hello, Thank you from the bottom of our hearts for this kind review! It totally made our day. We hope that our app never disappoints you! Feel free to contact us if you need any help. Best wishes, Searchanise team
Been loving Smart Search Bar & Filters (Searchanise) so far. It was only a matter of a couple clicks to install, and it worked flawlessly right out of the box. Try it on a demo store to see what it does. Then try to envision how your customers could benefit from it.
Hello, Thank you for sharing your experience with our app here! Nothing feels better than knowing how useful our product is for our clients. We will make sure to keep it up! Best wishes, Searchanise team
Great app and search, really fast response and a great help in getting custom features coded, would definitely recommend!
Hello, Thank you for taking the time to write this review and for mentioning different aspects of your experience with our app! It's an absolute delight! Feel free to contact us again anytime. Best wishes, Searchanise team
We have generally been very happy with our experience. We use Smart Search on 4 websites, and it has always done the trick.
Hello, thank you for your feedback! It is nice to know that our app has worked well for you, especially because you use it in several stores. We will do our best to improve it even further! Best regards, Searchanise team
Be careful to subscribe to this app yearly cause their policy is nonrefundable. We recently upgrade to the new theme and have to change a new app base on our needs, however, they refuse to refund my yearly subscription ( I am not requesting a full refund, just a portion). This app will change your collection page, and redirect to its layout, if the page didn't load completely and visitors click the link, still will go to your theme's design, that is the reason we consider to change it. Additionally, If I don't make any mistake here, they said $19 per month is up to 1500 Products but our store only has around 250, but in the dashboard, they ask us to upgrade cause we sold over $50000. Thirdly, if you want to customize the collection or search result, it towards java, not really easy to use. This app does not work for niche stores. Finally, they did some kind of upgrade of the app and kill of all my pre-set button colors, and just send me an email with sorry. Our member has to spend another 2 hours to adjust it back. We using this app for over 1 year and really hate to write a bad review for developers cause everybody is not easy here. However, it is time to speak something.
Hello, Thank you for your feedback, sorry to hear that our app didn't quite suit your store. As to your points, our annual subscriptions are indeed non-refundable. Yet, we value you as a customer and will do our best to come up with something in this case. One of our agents has already contacted you regarding this via email, we hope to hear from you. About how our app works, it is true that it creates a new page that is used as a search results page, which uses a layout that is most probably different from the one on search results page that is used by the theme. This is, quite an obvious drawback, however, the design and layout that our app uses can be changed with the help of settings and a bit of custom code. We have articles about this on our help portal: https://docs.searchanise.io/modify-widgets-appearance/, https://docs.searchanise.io/customize-content-search-results-widget/, and some others. JavaScript modifications (and I must mention that Java is not used by our app, it is a very different language) might be required, but they are not, usually. Besides, our support team is always glad to help if you face difficulties with making our app suit your store. Apart from consultation, this includes developing the necessary code too, if possible. The redirect to the default search results page shouldn't occur when our app is active, but if it does, it can be fixed very easily in 99.9% of cases. If you decide to give us another chance, we will do our best to fix it for you. We have also described a solution for this situation in the following article: https://docs.searchanise.io/widget-doesnt-appear-on-page-load-shopify/, it is publicly available. The described solution works pretty much always and doesn't require any coding/special knowledge, and takes minutes to implement, if needed. Regarding the subscription pricing, we don't quite understand what you mean yet, unfortunately. You had an annual subscription that costs $151.2 a year and supports up to 5,000 products. The very same subscription is currently available to you, at least as far as we can see when we check it from our end. Subscription price also doesn't depend on how much you sell, only on how many products (their variants are not counted) there are in the store and what features you need to be available to you. Looks like there was some misunderstanding, we would be more than happy to clarify this part with you. With all that said, it looks like the issues you've described might be fixed rather quickly. Our whole team will be glad to assist with it if you decide to try Searchanise one more time and contact our support about this ([email protected]). Thank you again for the feedback and for the detailed review! We will do our best to take it into account and improve our service in the future. Best regards, Searchanise team
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