Searchanise Search & Filter
Increase sales with smart search result pages & custom filters
Rating
4.7
feedback
1,186
chart
#524
All reviews
Review RSS Feed
Oct. 5, 2020
I love this app. There's a bit of a learning curve because it does so much. I don't think we've utilized all of its features, but the filters and search assists have been invaluable for our customers.
Jan. 26, 2019
Fantastic app that helps our customers find what they need. Very helpful and prompt customer service! I highly recommend this app!
Jan. 25, 2019
Nice app, easy to use. Responsive and support team is helpful. I recommend it even if I find it a bit expensive
Jan. 22, 2019
The app is wonderful for what it does and the best part is the price. The customer service is prompt and very helpful. Highly recommended.
Jan. 22, 2019
Everything works real well and the team helps customize everything to look like original theme. Excellent App with better than excellent support!!
Dec. 9, 2024
“Extremely disappointed with Searchanise. During our busiest day of the year, the app went down, costing us hundreds of orders. We invested heavily in ads, email campaigns, and promotions, all wasted because of their failure. No proactive communication or adequate resolution. If you value reliability, think twice before using this service.” In conclusion a really unreliable app.
Hello, We are very sorry to see our issue affected your store and your sales! As we analyzed, our developers fixed it within an hour. Nevertheless, we have carefully examined the situation. It appears that we had a partial degradation of our search functionality which affected 7-10% of our clients. When it comes to the Overall uptime of our search, this year it was 99,975%. Still, we understand that you happened to be one of the clients affected by this issue. Therefore, we'd like to let you know that our development team already made significant improvements to our system by expanding our server resources. We also have more plans for improvement. For instance, we're considering options to make our monitoring system more advanced. It will be a complex task and we're ready to give it our time and attention so any potential issues are detected and fixed faster. As we see, you remained one of the Searchanise customers. We truly appreciate it! We will do all we can to improve our service for you. If you still have any questions regarding this whole situation or anything else, feel free to contact us at [email protected]. Best wishes, Searchanise team
Jan. 22, 2019
Great app with lot of options to customize results and filter and even better support that are fast and effective to help.
Jan. 20, 2019
Intuitive, functional and sleek--this app is a huge asset to your store. Responsive and helpful customer service. The best app you could possibly have if your e-commerce store has 1000's of SKUs. Highly recommended!
Jan. 18, 2019
The app has been working great and has improved our UX. We recommend this for its flexibility and customizability.
Jan. 2, 2020
Great app to have. Boost the search function as long as the sales! We can see and obvious difference in sales with this. Thank you!
Sept. 13, 2022
Best Search App Ever! Highly Recommend. The features are endless and support was so helpful in getting me setup. I have used other Search apps but they were just lacking in features. Love this app. Thank you so much :) Update - I have been using Smart Search for years now. The features just keep on increasing with this app! So happy with the recent updates. There are so many custom options available and their support team has always been more than happy to help when I've had questions. Thank you so much for making such a Great App :)
Dec. 13, 2018
Fantastic search app, huge improvement on the built in search our theme had. Very flexible and customisable.
Dec. 11, 2018
Great app, integrates with Langify allowing all of our content to become searchable. Recommended, especially if you use Langify.
Aug. 22, 2019
EDIT (July 2019): Finally the Searchanise team have started thinking about variants. Still very buggy (e.g. has lost the ability to show the most relevant variant, treats single-variant products as multi-variant, new data-variant-sku attribute doesn't update properly, and some filters have broken as part of the update), and still doesn't link to the correct variant, but a step in the right direction. Good relevance algorithm and speedy response but crucial variant information is missing from results. This means that customers might think e.g. a product only comes in one colour or the most expensive size. Searches for specific option values (e.g. 'Blue shoes') will return the correct image but won't link to the pictured variant, and there is not enough information returned in the code to amend the hrefs after the event (without calling the Shopify AJAX API for every returned result = waaaaay too slow). I've had to introduce a handful of JS hacks for other things that *can* be fixed this way, but repeated requests from me for small but significant improvements have been ignored. Don't get me wrong, for the money this is definitely worthwhile - much cheaper and easier than indexing your own inventory (especially large catalogues like ours), and obviously a hell of a lot better than Shopify's in-built system, just be prepared to spend a fair amount of time faffing with code to get it looking and acting as you want. And don't expect any help from these guys - they never reply to emails. I'll up this to 5 stars if the developers cater for products with variants!
We are sorry your experience with our service has been frustrating. We are constantly in the process of improving the functionality of our app as well as our service and highly value your feedback as we strive to get better. As mentioned in our earlier messages, our team is working on your requests and we will notify you as soon as there is an update. We appreciate your time and patience and apologize for the inconvenience.
Dec. 6, 2018
Really a great search tool ! The standard search is at best average in quality, But this one is really awesome and fast ! Love it.
Dec. 5, 2018
We found the app to be very useful and responsive... It was a breeze to get going... Helping your customers to better find your products and navigate your site, a no-brainer investment... Ty
Dec. 5, 2018
The Smart Search app has been a big improvement for our store and the customer service is fantastic!
Nov. 28, 2018
Great service! Would definitely recommend. The fixed the one bug the we had and we are very happy with the service.
Nov. 25, 2018
I have tried any search apps for my shopify webiste, this is the only best app for search. The support is excellent.
Nov. 20, 2018
Fantastic support :) Have an issue with code and the support help me quickly. I like the product :) Thanks