Seguno Email Marketing
The best email marketing app for Shopify brands
Rating
4.8
feedback
673
chart
#66
All reviews
Review RSS Feed
Dec. 15, 2025
Je suis extrêmement déçue par le service client de Seguno. Cela fait maintenant 4 jours (week-end inclus) que j’attends une solution concrète pour pouvoir simplement démarrer avec l’application, qui m’affiche des messages d’erreur bloquants. À ce jour, j’ai reçu une seule réponse, puis plus rien pendant plusieurs heures, sans suivi ni résolution. Quand on choisit un outil censé accompagner des professionnels, ce manque de réactivité est clairement problématique. Impossible de commencer à utiliser le service dans ces conditions. Je ne recommande absolument pas Seguno pour son service client.
Dec. 10, 2025
Very helpful with my challenge of my email looking quite different from our brand theme when received by clients using dark mode on their screens. Thank you!
Dec. 9, 2025
Nice app, cost effective and it got all the perks!
Thank you for writing a nice review. We're glad to know that the app has been a good fit for your shop. Please don't hesitate to reach out to support if you ever need assistance!
Dec. 9, 2025
Having regular check-ins with a dedicated team of experts sets seguno apart from other email marketing apps
Hello, and thank you for leaving us 5-stars! We're happy to know you've been enjoying your Seguno experience lately and that our team has been a crucial part of that. Keep crushing it :)
Dec. 7, 2025
Seguno integrates effortlessly with our B2B Shopify store. It’s user-friendly, provides a wide range of template options, and very easy to link products from the online store. I would highly recommend you try it!
We appreciate you taking a moment to share your feedback, and are glad to hear that the app is meshing well for your B2B store. Your recommendation means a lot to the team, and we thank you for your wonderful review!
Nov. 24, 2025
Ontzettend fijn geholpen door de klantenservice.
Bedankt dat u de tijd heeft genomen om een positieve recensie achter te laten. We zijn blij te horen dat u tevreden bent over onze klantenservice en nodigen u van harte uit om opnieuw contact met ons op te nemen als u in de toekomst verdere hulp nodig heeft. Nogmaals bedankt! --- Thank you for taking the time to leave a kind review. We're glad to hear you enjoyed your experience with customer support and invite you to reach out again if you need further assistance in the future. Thanks again!
Nov. 7, 2025
The templates kinda suck. Have been no new ones for ages. Looks bland, doesn't match my stores theme. The builder is not good. No replies for support. Increase in prices. One star buds.
Hey Jonny - I sent you a few emails yesterday with some ideas that we could help with. I know we have a bit of a time difference but let me know if you didn’t see them, or you can email me directly at [email protected]. Hope to hear back!
Oct. 16, 2025
We’ve been using Seguno for our email marketing and couldn’t be happier with the results. Since switching from the standard Shopify Email app, we’ve seen a significant increase in deliverability, click-through rates, conversions and overall ROI. The app allows us to create far more polished, on-brand emails and build sophisticated automations that engage both new and returning customers. The pre-built flows are a huge time-saver — they’ve easily saved us dozens of hours compared to building everything manually within Shopify. A special mention to Christina on the technical side for her brilliant, hands-on support, and to Alejandro for his strategic insight and guidance — both have been instrumental in helping us get the best out of Seguno. If you’re serious about email marketing (and you should be) and want a solution that combines ease of use, exceptional support, and proven performance, Seguno is absolutely worth the investment.
Oct. 14, 2025
Been using Seguno since 2019. Great app with a lot of features and quick and super helpful support.
Thank you for taking a moment to write a review. We really appreciate your business over the past 6 years, and look forward to continuing to support your business in every way we can. Keep crushing it!
Oct. 2, 2025
A really friendly and helpful support staff to speak to whenever there is a need or inquiry about how systems work and where to find information. Also a really great app for building newsletters that integrates so well with Shopify so our newsletters are clear yet unique to us. 10/10 would recommend!
Thank you for your kind words and recommendation. Our support team is always happy to help, and you know where to find us if you have more questions in the future :)
Oct. 2, 2025
Too expensive, poor support and paying for features that I can get for free on Shopify. Plus they do not upload more than 1 review per customer email address so I lost 2/3 of my reviews because of repeat customer reviews. Not happy. going back to my old review app judgeme and will do my own emailing and newsletters for free with Shopify mail. Plus the setup was a real time waster, not sure what they do, they only tell you what to do, not a lot of doing it for you and follow up support. Have wasted a few weeks setting it up only to delete it now....live and learn, this is the 2nd time I've add then deleted Segundo. You think I'd have learnt the first time. I guess their marketing pulls you in...
Hello again. Last month, we fully refunded you for the two months you paid to use the app. Our reviews app automatically removes reviews left for the same product by the same customer, but allows customers to leave reviews for as many different products as they purchase. However, we never want merchants to pay for services that don't work for them. We thank you for your feedback and hope that we've shown we're committed to making things right.
Sept. 28, 2025
We have made a few newsletters that were very effective. The process is smooth and self explanatory. Also the back in stock emails have been great.
Hello, and thank you for taking the time to leave a review. We're glad to hear that you've been having a smooth experience so far, and that the back in stock notifications have been helpful.
Sept. 20, 2025
An easy interface to use -- looks polished, professional and easy to customize. Integrates right into Shopify. Also very cost efficient, especially for small business.
Sept. 18, 2025
I love the plug in but wish it was just a bit cheaper so I could afford the other feature they have, where it can autosend out newsletters. Sadly not making enough yet to afford it, but at the least it's easy to use and set up. Great for newbies and seasoned alike.