All reviews

Rating Breakdown

  • 5
    90% (609 ratings)
  • 4
    5% (36 ratings)
  • 3
    2% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 98% (661)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2025

Ontzettend fijn geholpen door de klantenservice.

Using app

2 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Nov. 7, 2025

The templates kinda suck. Have been no new ones for ages. Looks bland, doesn't match my stores theme. The builder is not good. No replies for support. Increase in prices. One star buds.

Using app

About 1 year

Total reviews

3

Average rating

1.3

Developer Reply

Hey Jonny - I sent you a few emails yesterday with some ideas that we could help with. I know we have a bit of a time difference but let me know if you didn’t see them, or you can email me directly at [email protected]. Hope to hear back!

5 / 5 Share

Oct. 28, 2025

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Fast to get started

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Super easy!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

We’ve been using Seguno for our email marketing and couldn’t be happier with the results. Since switching from the standard Shopify Email app, we’ve seen a significant increase in deliverability, click-through rates, conversions and overall ROI. The app allows us to create far more polished, on-brand emails and build sophisticated automations that engage both new and returning customers. The pre-built flows are a huge time-saver — they’ve easily saved us dozens of hours compared to building everything manually within Shopify. A special mention to Christina on the technical side for her brilliant, hands-on support, and to Alejandro for his strategic insight and guidance — both have been instrumental in helping us get the best out of Seguno. If you’re serious about email marketing (and you should be) and want a solution that combines ease of use, exceptional support, and proven performance, Seguno is absolutely worth the investment.

Using app

2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 14, 2025

Been using Seguno since 2019. Great app with a lot of features and quick and super helpful support.

Using app

Over 6 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking a moment to write a review. We really appreciate your business over the past 6 years, and look forward to continuing to support your business in every way we can. Keep crushing it!

5 / 5 Share

Oct. 13, 2025

Seguno is easy to use.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

A really friendly and helpful support staff to speak to whenever there is a need or inquiry about how systems work and where to find information. Also a really great app for building newsletters that integrates so well with Shopify so our newsletters are clear yet unique to us. 10/10 would recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and recommendation. Our support team is always happy to help, and you know where to find us if you have more questions in the future :)

1 / 5 Share

Oct. 2, 2025

Too expensive, poor support and paying for features that I can get for free on Shopify. Plus they do not upload more than 1 review per customer email address so I lost 2/3 of my reviews because of repeat customer reviews. Not happy. going back to my old review app judgeme and will do my own emailing and newsletters for free with Shopify mail. Plus the setup was a real time waster, not sure what they do, they only tell you what to do, not a lot of doing it for you and follow up support. Have wasted a few weeks setting it up only to delete it now....live and learn, this is the 2nd time I've add then deleted Segundo. You think I'd have learnt the first time. I guess their marketing pulls you in...

Using app

Over 1 year

Total reviews

8

Average rating

4.5

Developer Reply

Hello again. Last month, we fully refunded you for the two months you paid to use the app. Our reviews app automatically removes reviews left for the same product by the same customer, but allows customers to leave reviews for as many different products as they purchase. However, we never want merchants to pay for services that don't work for them. We thank you for your feedback and hope that we've shown we're committed to making things right.

5 / 5 Share

Sept. 28, 2025

We have made a few newsletters that were very effective. The process is smooth and self explanatory. Also the back in stock emails have been great.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, and thank you for taking the time to leave a review. We're glad to hear that you've been having a smooth experience so far, and that the back in stock notifications have been helpful.

5 / 5 Share

Sept. 22, 2025

great experience

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

An easy interface to use -- looks polished, professional and easy to customize. Integrates right into Shopify. Also very cost efficient, especially for small business.

Store

Masami

Using app

About 1 month

Total reviews

9

Average rating

4.9

4 / 5 Share

Sept. 18, 2025

I love the plug in but wish it was just a bit cheaper so I could afford the other feature they have, where it can autosend out newsletters. Sadly not making enough yet to afford it, but at the least it's easy to use and set up. Great for newbies and seasoned alike.

Using app

28 days

Total reviews

20

Average rating

3.2

5 / 5 Share

Sept. 8, 2025

always the best features and tech support, thanks a lot guys!

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

We transitioned from another major player in email marketing, data retention was our biggest worry. Happy to say it was a very simple process Seguno imported our client lists and segments without any trouble. Its integration with Shopify is great, we are now looking at further reducing the number of apps and our costs by using Seguno to implement our Back in stock, and on site reviews.

Using app

9 days

Total reviews

5

Average rating

3.4

5 / 5 Share

July 27, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Liebes Seguno-Team, ich möchte mich ganz herzlich bei Ihnen bedanken – ich bin mit Ihrem Tool mehr als zufrieden! Alles funktioniert perfekt, ist einfach zu bedienen und optimal in meinen Shopify-Shop integriert. Besonders hervorheben möchte ich auch den Support – schnell, freundlich und kompetent. Man fühlt sich wirklich gut betreut! Vielen Dank für Ihre tolle Arbeit – bitte weiter so! Mit freundlichen Grüßen Beata Golda

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hallo und vielen Dank für die netten Worte zur App! Wir freuen uns, dass sie dir gefällt. Melde dich gerne wieder, wenn du weitere Hilfe benötigst :) ---- Hello, and thank you for writing such nice words about the app! We're glad you've been enjoying it. Please don't hesitate to reach out again in the future if you need more assistance :)

5 / 5 Share

July 18, 2025

I love using Seguno Email Marketing for our store. Whenever I have any questions, support is available for me right away. I needed help with adding custom HTML into my emails and they helped me fix this right away!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking a moment to leave a nice review! We're happy to know you've been loving the app and would be glad to help if there's anything else you need in the future :)

5 / 5 Share

July 11, 2025

Great app that provides wonderful support.

Using app

About 2 months

Total reviews

2

Average rating

5.0