Seguno Email Marketing for Shopify

Seguno Email Marketing

Canva & Sidekick-able email marketing newsletters & automation
Rating
4.8
Feedback
733
Reviews
Chart
#116
Shopify

All reviews

5 / 5 Share
April 1, 2023

I initially signed up for this app as it was more reasonably priced and offered really nicely designed email templates. However what has been even better is the customer support. Whenever I've had any questions they are answered a)quickly and b) by a human. In fact there was a report I wanted recently, and they were willing to run it for me, even though not part of what they currently offered. I have been very impressed by the level of service offered, a big 5 stars from me!

Store Using app Total reviews Average rating
I Dream of Silver Over 1 year 5 5.0
Developer Reply

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno and our team so far, if you ever have questions you know where to find us :)

5 / 5 Share
March 31, 2023

Cameron was very helpful and quick in solving my problems. It actually took way less than I expected :))) I'm very happy with Seguno because you have lots of control over customisation and great help center. Strongly recommend!

Store Using app Total reviews Average rating
MAGATA STUDIO 7 months 1 5.0
Developer Reply

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno and our team so far, if you ever have questions you know where to find us :)

5 / 5 Share
March 30, 2023

User Friendly and simple to create Newsletters. We have learned a lot and the app works quickly and effectively. Would definitely recommend.

Store Using app Total reviews Average rating
Beatnix Leatherwork 7 days 1 5.0
Developer Reply

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

5 / 5 Share
March 27, 2023

I've tried other Email Marketing Apps and this one is the best. Learning navigation is tough, but the team here helps through it all. Great templates in newsletters, and popups with automation. Try Seguno!

Store Using app Total reviews Average rating
expressivequilts.com 18 days 6 5.0
Developer Reply

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful so far, please let us know if there's anything we can do to make it even better for you :)

5 / 5 Share
March 23, 2023

Customer service is responsive and helpful. Love using Seguno for email marketing, it's easy to use and has everything you need. Thanks so much, Seguno!

Store Using app Total reviews Average rating
ifiGOURMET Provisions Over 3 years 1 5.0
Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

2 / 5 Share
March 22, 2023

Actualmente no observo gran diferencia en la utilizacion d la aplicacion. Mis cleintes se registran pero los emails no llevan a ventas

Store Using app Total reviews Average rating
Coketa Online About 3 years 1 2.0
Developer Reply

Thank you for reaching out! There may be a mistake - it looks like you hadn’t used Seguno in almost 3 years until you logged in 2 days ago. We’d love to get your account set up and have just sent you an email to help. Looking forward to driving sales for your store! -Seguno

5 / 5 Share
March 20, 2023

Christina was GREAT! I had detailed questions that she answered quickly. When I asked for instructions, she sent them immediately. Great response time, and great customer service! Thank you!!

Store Using app Total reviews Average rating
KBlessd Butters 8 months 6 5.0
Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share
March 14, 2023

I just wanted to give a shoutout to Seguno for their awesome app! Not only does it have great features, but it's also super user-friendly. And on top of that, their customer support is amazing - always quick to respond and helpful with any questions or issues. Thank you so much, Seguno!

Store Using app Total reviews Average rating
Chocolat Couture 7 months 1 5.0
Developer Reply

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno and our team so far, if you ever have questions you know where to find us :)

5 / 5 Share
March 13, 2023

I would recommend this app first because of the Awesome Customer service when you need help!! I like how they help you learn by showing you screenshots of how to get it done!! :0)

Store Using app Total reviews Average rating
Developer Reply

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found our team helpful, please let us know if there's anything we can do to make it even better for you :)

5 / 5 Share
March 9, 2023

Great App..didn't realise how much it does! Support have been fantastic too and incredibly patient to someone who isn't tech savvy!

Store Using app Total reviews Average rating
Chinnydipper 5 months 2 3.0
Developer Reply

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need more assistance just let us know!

5 / 5 Share
March 9, 2023

When someone recommended I wasn’t convinced moving everything to Seguno. I’ve been with Mailchimp for so long! But so far I’m really enjoying and find this platform much simpler and easier to use in comparison to Mailchimp. You can create beautiful newsletters and emails. Many great features! Customer service is also very efficient.

Store Using app Total reviews Average rating
Anya Sushko Handbags England Over 1 year 3 4.7
Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

5 / 5 Share
March 7, 2023

Great experience with Seguno and the support, when needed, is excellent. Shout out to Cameron who is on - nothing is too much trouble.

Store Using app Total reviews Average rating
Barbury Hill Over 1 year 2 5.0
Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share
March 3, 2023

We've been using Seguno for about a year now. It's very intuitive and whenever we have any queries there are real people not bots at the other end of Live chat! Whatever problem you have they will always sort it out and go above and beyond in my opinion. Today I was trying to add tags to customers who clicked on a link in an email - and within a few minutes it was all done. Excellent service.

Store Using app Total reviews Average rating
Hepburn & Hughes Over 1 year 3 5.0
Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

5 / 5 Share
March 3, 2023

Great app. The news letters are easy to create and they look good visually. A professional solution. Thanks to support who were quick to help me out.

Store Using app Total reviews Average rating
HockeyStation 3 days 9 5.0
Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share
Feb. 24, 2023

I have been using Seguno for a few years now and it has grown with me and my business. I am confident in sending email campaigns and know that I always have access to great customer service if I need any help. I would recommend this app!

Store Using app Total reviews Average rating
Tienda Salsita Almost 4 years 3 5.0
Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share
Feb. 22, 2023

This is not how a typical 5-star review begins: we actually left Seguno Email and moved to another email platform for a period of time, enticed by some features Seguno Email didn't offer then. But we're back to Seguno Email now, and it's literally saved our small business both time and money, not to mention hassle. Most of those features that prompted us to adopt another platform are now available to us in Seguno — there are a few that we still miss, but they are in development. The real win of this product, and why we'd recommend Seguno Email to other small businesses, is the quality of service. These are real, live folks who are chatting back to you — not bots, not low-level human helpers who are trained only to point you to a technical manual — Seguno email staffs actual humans who care about your needs, problems, and the features that matter to you. When we initially reached out to Seguno Email wondering about whether it was worth it to switch back, almost immediately we were invited to a call with an engineer as well as a product lead. These folks spent almost 45 minutes with us and at no time did it feel at all sales-y, they were showing us various features we wanted and how Seguno could meet those needs, answering our questions, asking thoughtful questions about our shop, usage, etc. We left the call optimistic about what Seguno Email could offer us, and decided to switch back. Any time we have had a question or issue (not often, since it's so intuitive and user-friendly), we email, and can expect a response quickly from one of the two folks we had that initial call with. This is personalized, human-centered service at its best. Highly recommend.

Store Using app Total reviews Average rating
The Cashmere Goat Over 2 years 2 5.0
Developer Reply

Wow, thank you so much for these amazingly kind words! We really appreciate you and are so glad to hear how much you've been enjoying Seguno :) Keep crushing it 🦄

5 / 5 Share
Feb. 21, 2023

We recently started using SEGUNO Email Marketing for our online heirloom seed enterprise ujamaaseeds.com. It has been an extremely positive experience for us. We are able to quickly and without a lot of fuss, create simple newsletters for mailing to our customer base. Their training videos are also very informative.

Store Using app Total reviews Average rating
UJAMAA SEEDS 7 months 1 5.0
Developer Reply

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno and our content so far, if you ever have questions you know where to find us :)

5 / 5 Share
Feb. 16, 2023

A great tool to incorporate into your store! They have some great features and tons of courses and resources you can use to make sure you optimize your email blasts! They also have a good customer service team that responds quickly and gives useful information. Love this app!

Store Using app Total reviews Average rating
Cloud Cat 10 months 8 4.0
Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

3 / 5 Share
Feb. 16, 2023

Customer service is responsive but this app is only good for specific holiday mailers. Not good for generally sending newsletters to customers. Very limited templates and they are pricey.

Store Using app Total reviews Average rating
Blossoms & Bud 3 months 3 4.3
Developer Reply

Hi there - Thanks for the review. I'd love to better understand your feedback and then walk you through the platform. Seguno is built to manage your entire email program, including all newsletters and automations. If you're willing to give us another shot, I'd be happy to hop on a Zoom with you and provide some hands-on assistance to get you up and running successfully. Please reply to [email protected], and we'll get that scheduled. Thanks again!

5 / 5 Share
Feb. 14, 2023

Love using Seguno! I actually switched away from it for awhile to save a bit of money and was so frustrated with other options that I went back. Seguno is just way more user friendly. The email builder is very streamlined and easy to use and creating automations is easy to understand and set up, which means it was much quicker to get them up and running.

Store Using app Total reviews Average rating
Creating & Co Almost 3 years 1 5.0
Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're loving Seguno and that you've found it easy to use. Wishing you all the best of luck with sales :)

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