Seguno Email Marketing
The best email marketing app for Shopify brands
Rating
4.8
feedback
674
chart
#25
All reviews
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Nov. 4, 2021
Great App, great customer service. Very easy to use and intuitive app. Seguno offers everything we were looking for as a young business.
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
Oct. 26, 2021
This app has made it so easy to create newsletter campaigns and the support team gets 100 stars from me. I read articles and searched all over the place to figure out a solution to my subscription sign-up form and did live chat and got a solution in seconds! Thank you for taking that stress away :)
Hello there, thank you for your compliments and amazing review, it really means a lot to us! We're so glad to hear you've enjoyed your experience so far and hope to continue helping you grow your business :)
Oct. 25, 2021
I found the perfect app to integrate into my Shopify for email marketing! I love the varied options available with the templates. They are super easy to navigate and user friendly. I had an issue trying to change the integration from Flodesk to Seguno and reached out to their customer service. Unlike so many other apps/platforms, it was effortless getting in touch with them, all I needed to do was open the chat window and send my request. They were not able to help from their side but Christina went above and beyond trying to find a way to make it work. I was also having issues viewing my dashboard, I reached out and promptly received an email from Marc with instruction on how to clear my cache. It worked! The customer service I received in both instances was stellar! That for me is a big consideration when purchasing from a company. It's not only the product that counts but also that the company stands behind their product and cares enough to ensure that they provide continuing support.
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
Oct. 20, 2021
Customer service is TOP NOTCH. Christina helped me step by step, with my first newsletter and this girl needed a lot of help! Also some interaction with Brandon, Cameron, Katherine, and Kestrel. All awesome and a total joy to work with!
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you've had a wonderful experience with our team so far :)
Oct. 6, 2021
I have just installed the app and had few tech queries which the chat was partially able to explain however difficult to understand on a chat. The chat than offered me to set up a call with their designer Katherine which happened the next day and she run me through all my queries in detail which was amazing. I feel more comfortable now to create my first newsletter - the system is easy enough to use but you do need some helpful tricks from an expert. So it would be amazing, for people like me, to have a detailed video on what is possible to do with the newsletter and how to use it. Even if the video is 45mins order 1.5 hours people like me will watch it and appreciate it. If someone needs a bit of a step by step guide the call with Katherine was amazing, she was so friendly and understanding and explained everything really well. I did not get this personalised service from any other Shopify app so I am really glad I came across Seguno for my Email marketing for my online store. Personalized service is still important even for an eCom business, so this is really valuable how Seguno set up their service. Thank you!
Wow, thank you so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far, our team has thoroughly enjoyed working with you so far and we can't wait to talk again soon :)
Oct. 1, 2021
The Customer Service has always been extremely helpful. They are very knowledgeable about their product and have always been able to answer to my questions. The app has been easy to use and it provides the necessary functions needed to start a successful email marketing campaign. The Automation function is great and most useful for my email marketing initiatives.
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team - we'd love to hear if there's anything we can do to improve your experience even more?
Nov. 4, 2021
I started with Seguno about 3 weeks ago and the result is excellent tech support, great educational newsletters and videos and their tools for automation and newsletters are very well designed and easy to use. I've been engaging with similar apps for the past year and Seguno is the winner. I hope they get their popup tool available soon!
Hello there, thanks so much for your kind words, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)
Sept. 29, 2021
I am new to the world of email marketing, found the online tutorials and help for beginners invaluable, the support feature was fantastic - responsive and helpful - had our hands held and felt confident and secure we are doing the right thing in the correct way. Thank you.
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're digging Seguno so far and that you're enjoying your experience :)
Sept. 27, 2021
I find this app really easy to use and it has a lot of great features. Also, when I cannot find what I'm looking for, support is right there to help me. They are quick to respond and give additional information to get me where I want to be. I also love the fact that their charge starts out low and is super affordable. You only pay more as your subscriber base grows.
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
Sept. 25, 2021
I installed Seguno for the automations- and to my delight, it has helped me to make my Newsletters so much better. The monthly emails and tutorials that Kestrel makes are informative and I look forward to receiving them.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!
Sept. 24, 2021
Really good email marketing app. And amazing customer service. Quick support and solve my issue :) Will highly recommend
Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you're enjoying the app and our customer service so far, please let us know if there's anything we can do to make it even better for you :)
Sept. 22, 2021
Super easy to use design an email in minutes. Fast customer service. Great for all your automation. What more can you ask for.
Hi there, thank you so much for your kind words, we really appreciate it! We're happy to hear you've found the app helpful so far, please let us know if there's anything we can do to make it even better for you :)
Sept. 19, 2021
Although this application is one of the best sending mails But they ruined it by very bad and late reply from customer support ( if they replied ) and no forums to capture leads and I am not willing to pay money for just emails which is free on shopify
Hi there! We were sorry to miss you over the weekend but followed up as soon as we got back to the office! We also have a few options for the features you mentioned and would be happy to help you get those set up as soon as possible. Please feel free to respond to the email from [email protected] - we're always happy to help! - Brian, Seguno
Sept. 15, 2021
Seguno is the best Email Marketing system I have ever used PERIOD. It smokes the competition. Do it!
Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful so far, please let us know if there's anything we can do to make it even better for you :)
Sept. 13, 2021
Easy to install, easy to use, love the templates, love the other app integrations, excellent customer service. If you know how to use Canva you're going to love using Seguno. If you think Klaviyo is too complicated, you're gong to love Seguno.
Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have more questions just let us know :)
Aug. 30, 2021
Excellent customer support: fast, polite and very proactive. Has lots of templates, tutorials & tips. It would be good to be able to open full screen the app as at times is a little hard to work on the small interface. Other than that, it leaves within your shopify, which makes all the linking to products a breeze. Thank you guys!
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
Aug. 26, 2021
I used Seguno to help do Marketing Automation. I really like how it does easily with many templates. And also, their mail magazine is good for me to comprehend e-mail marketing.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!
July 28, 2021
They are the best. Very useful application, very worth it. Also, great service. Thank you very much!
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
July 23, 2021
I am still in the learning phase as I have only had the app for as few weeks. I am quite impressed by the features, as it will do most of what I am looking for. What really stands out for me is the amount of training and support the app offers. Kestral and her team are amazing for their training videos and I now realize how little I know...for now. Also, chat and email support has been great and answered all of my questions, which were many. I would highly recommend this app, especially for newbies like me who need a lot of hand holding.
Hello, thanks so much for your recommendation and wonderful feedback, we really appreciate it! If you ever need assistance using the app, you know where to find our support team :)
Aug. 26, 2021
Once again, Cameron helped me quickly, supporting extra coding issues and other functionals request, all very smooth! The customer experience is more important then product! Thank you Cameron, best from Italy
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)