Seguno Email Marketing
All reviews
Excellent email app, I love the template store it has amazing templates, I also love the easiness of creating or modifying a newsletter.
Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)
Just getting started with the app. I was confused by some of the videos about authenticating our domain. After reaching out to customer service and Cameron walked me thru step by step. Super helpful and friendly. Took the time to view screenshots to make sure I setup everything properly. Looking forward to growing our business with Seguno!
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
So far so good! The app is so helpful for beginners and the customer service is super great. i had customer support specialist Christina today and she was extremely helpful and patient with me as I fix my email newsletter. She offered many resources and tips that I can use to improve my email marketing and even had a similar sense of humor (that goes a long way, business can get boring you know)
Hello there, thanks so much for leaving us such a wonderful review, we really appreciate it! We're so glad to hear you're happy with Seguno so far and it's our pleasure to provide you with helpful support. That's what we are here for! Never hesitate to reach out if you need anything :) -Christina
Tech support is FANTASTIC. I am sure there are other companies doing what you do, but since your tech support is so good, I don't even care to look elsewhere. I LOVE SEGUNO! I WOULD GIVE IT MORE STARS IF I COULD!
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
Très bonne application, avec de beaucoup de possibilités de customisation et un support réactif en cas de besoin. Je recommande vivement !
Bonjour, merci beaucoup pour votre recommandation et vos commentaires, nous l'apprécions vraiment! Si vous avez besoin d'aide pour utiliser l'application, n'hésitez pas à contacter notre équipe d'assistance :) ----- Hello, thanks so much for your recommendation and feedback, we really appreciate it! If you ever need assistance using the app, please don't hesitate to reach out to our support team :)
Omgosh, I love Seguno. Not only is their app / email function ah-mazing, their customer service is outstanding. Christina spent a half hour with me figuring out how to help me import customer from another service. Emails are professional and visually appealing and EASY to create. Did I mention I love them?!? I thought I could get by "cheaper" with another provider for a short time.....mistake!! The small fee I pay for this app is worth a hundred times back to me in time saved and knowing that I have a great team of people in customer service to answer questions and help me when I get stuck. Never leave!!
Hello there, thanks so much for taking the time to leave us 5-stars and a wonderful note, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have more questions please feel free to reach out to support again :)
No problems so far pretty easy to use recommend I highly this app! Wish it was a little less expensive.
Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We have some exciting new features in the pipeline that are coming soon, so please stay tuned for those :)
Seguno has helped me tremendously with my email marketing - the templates & videos are 10 outta 10!
Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)
I had an issue with a conflicting app. Brian was amazing and helped out on a holiday to sort the issue out. 5-Star.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far and that you had a great experience with Brian!
great app. easy to understand. you can setup automations within 30 minutes even for not tech-savvy users. awesome customer service
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)
Great online support super fast. Thank you! for all the help looking forwad to use more features in the app keep up the great work.
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
We moved to Seguno with a big client base. Besides having a great editor that works seamlessly with Shopify, Seguno helps also with the entire startup. Customer service is top notch. So far we and our customers are super satisfied with the newsletters.
Thank you so much for the kind words! We're thrilled to have you onboard and love that you're already seeing positive results! We're excited to see how your program grows with Seguno and will be here if you need any assistance :)
Easy to use, even for a beginner. And, when help is needed, customer service is excellent. Their ongoing education with webinars is very helpful.
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)
As a new member of the Shopify family I am having to learn a lot. Segundo Email marketing made it easy for me to create newsletters and campaigns.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!
The app works well and we're on day one of using the paid version and so far so good. The only thing I wish was available was an option to remind people to reorder based on past orders (replenishment emails). I see a lapsed customer option, but I don't see an option to populate emails with the products from their previous orders. Is that in the works any time soon?
Thank you so much for the review - we're glad to hear you're enjoying the app! We have a feature available for this automation need, and I just reached out directly and would love to connect and help! You should see an email in your inbox shortly :) Looking forward to connecting, and thanks again for the review! - Brian, Seguno
I have not yet used the automation side but love your app already and hoping to see the benefits. Just been dealing with Christina B who has been incredible! So helpful, helped with more than i even knew i needed and gave such great advice! Thanks so much!
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :) We also agree that Christina is the best!
Great App, great customer service. Very easy to use and intuitive app. Seguno offers everything we were looking for as a young business.
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
This app has made it so easy to create newsletter campaigns and the support team gets 100 stars from me. I read articles and searched all over the place to figure out a solution to my subscription sign-up form and did live chat and got a solution in seconds! Thank you for taking that stress away :)
Hello there, thank you for your compliments and amazing review, it really means a lot to us! We're so glad to hear you've enjoyed your experience so far and hope to continue helping you grow your business :)
I found the perfect app to integrate into my Shopify for email marketing! I love the varied options available with the templates. They are super easy to navigate and user friendly. I had an issue trying to change the integration from Flodesk to Seguno and reached out to their customer service. Unlike so many other apps/platforms, it was effortless getting in touch with them, all I needed to do was open the chat window and send my request. They were not able to help from their side but Christina went above and beyond trying to find a way to make it work. I was also having issues viewing my dashboard, I reached out and promptly received an email from Marc with instruction on how to clear my cache. It worked! The customer service I received in both instances was stellar! That for me is a big consideration when purchasing from a company. It's not only the product that counts but also that the company stands behind their product and cares enough to ensure that they provide continuing support.
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
Customer service is TOP NOTCH. Christina helped me step by step, with my first newsletter and this girl needed a lot of help! Also some interaction with Brandon, Cameron, Katherine, and Kestrel. All awesome and a total joy to work with!
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you've had a wonderful experience with our team so far :)
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