All reviews

Rating Breakdown

  • 5
    90% (609 ratings)
  • 4
    5% (36 ratings)
  • 3
    2% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 98% (661)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 21, 2021

very late response from this team.. i am very disapointed!! very complicated email marketing i ever had.. for that reasson i will delete soon.

Store

Ryusei

Using app

14 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi there! Thank you so much for the kind review :) We've been hoping to get in touch with you for onboarding assistance but it doesn't look like you're getting our emails. Please be on the lookout for an email from [email protected]! Hope to connect with you soon!

5 / 5 Share

July 9, 2025

Überarbeitung 07/25: Support hat sich großartig um die Lösung der Probleme bemüht und sie gelöst. Mit einem guten und bemühten Support kann man viel bewegen. . . Seit 2 Tagen warten wir auf Antwort. Der Hintergrund ist nicht zu bearbeiten bei Newslettern. Obwohl es schon ewig versprochen ist. Bei den Benachrichtigungen für Wiederverfügbarkeit fehlen zahlreiche Funktionen, die für uns Händler wichtig wären. Wird seit über 1 Jahr versprochen. Es ist die teuerste App die wir haben, die sich aber am wenigsten um Uster kümmert. Sind enttäuscht.

Using app

Almost 4 years

Total reviews

22

Average rating

4.7

Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share

April 5, 2021

so far so good, I've created my first automations and I'm satisfied I set up my first welcome automation very quickly and find it easy and intuitive to use. What I unfortunately didn't like was that I had to translate a lot for my German shop. Sure you only do it once, but I would have loved to put the time in another place. It would be a huge help if you let an expert do it and offer it as an option. Otherwise I can recommend the app

Store

Reelaix

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, thanks so much for your recommendation and feedback, we really appreciate it! We do hope to make changes to improve language support within the app in the future. If you ever need assistance with anything, please don't hesitate to reach out to our support team :)

5 / 5 Share

March 25, 2021

The best newsletter app featured on Shopify. Much cheaper than Mailchimp and easier to set up.Absolutely worth buying

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

5 / 5 Share

March 18, 2021

I was on MailChimp, but switched to Shopify Mail when it came out. Unfortunately, there are still a lot of enhancements needed before that is a viable solution. So I looked for another alternative, and found Segundo. This was a great find! Seamless integration so the look and feel of my emails follow my store's theme. Super easy to use automations and newsletters that allow me to very quickly interact at scale with my subscribers. Two items I am looking forward to in terms of additional capabilities: 1) full Shopify library integration so I do not have to reload images 2) quick and easy landing pages to capture upcoming product interest (email submission that can be auto tagged so I can keep this audience separate) After 3+ months I am very happy with this offering. I have reached out to Support a couple times and they have been fantastic to work with. Keep it up folks!

Store

DuFrane

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

5 / 5 Share

March 16, 2021

I love this app! They have done a great job of templating and streamlining the process of sending emails and automations and they offer a lot of really valuable learning opportunities and support. Highly, highly recommended!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

5 / 5 Share

March 12, 2021

I got this app as I needed a new thank you email automation as Kit is stopping. It seems ok so far. I haven't activated the automations yet as at the moment it will only send to subscribers not all customers who place an order as like Kit does. Newsletter section seems ok as well. Will see how I get on with it over time.

Using app

10 days

Total reviews

10

Average rating

5.0

Developer Reply

Hello there, thanks so much for leaving 5-stars, we really appreciate it! Please don't hesitate to reach out to our support team with any questions you may have, we'd be happy to help you make sure you're getting the most out of Seguno's features :)

5 / 5 Share

March 9, 2021

I use this app to send newsletters during the holidays and special events. I LOVE the templates they carry to choose from. I have the free version so I have to pay for the templates but they're super inexpensive and well worth it!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)

5 / 5 Share

March 8, 2021

I was searching for ages to find the right email marketing platform that fit my needs, because all the other were so complicated and expensive! Seguno was very easy to use and connected to my store seamlessly! I enjoyed how you can get their banner app for FREE once you are user of Seguno. They have fantastic live and friendly support too. Highly recommended to anyone! Thank you.

Using app

About 4 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

4 / 5 Share

March 4, 2021

It's a great app. But does not update your subscription email list. They asked me if my customers opp for email marketing? I have 1500 customers that did noy get updated to their app when added to my store via csv file. my customers now from 1754, to 3000 don't get emails. So I have to update weekly on Shopify. So keep on top of these in Shopify!!! It's a lot of work.

Using app

7 months

Total reviews

5

Average rating

3.2

Developer Reply

Hi! We appreciate the updated review but would still love to connect and help you solve the subscriber issue you're running into. Our app is built so that as long as the subscriber data is getting into Shopify as you expect, then it's coming over to Seguno with no additional work needed. Please feel free to respond to our Support email or you can reach me directly at [email protected] and I'll be happy to help! Thanks, Brian

5 / 5 Share

March 4, 2021

Works exactly for how I need it to. Some great options to choose from, as well as editing everything to match my store. 5/5 stars

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

4 / 5 Share

Feb. 21, 2021

The best app for email if you have Shopify. Just dump MailChimp and use this if you aren't already. Given 1 star less because of the reliance on Shopify for customer segmentation. Just need power-up that segmentation a bit.

Using app

3 months

Total reviews

7

Average rating

3.0

Developer Reply

Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We have some exciting new features in the pipeline that are coming soon, and improving segmentation is certainly on our road map so please stay tuned :)

5 / 5 Share

Feb. 3, 2021

Amazing app for email, everything is laid out clearly and easily & has great features for connecting with our customers!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

5 / 5 Share

Feb. 2, 2021

First off, I am not very marketing nor internet savvy: I am so HAPPY with Seguno! Their ease of use is incredible, and their analytics are crazy good. I am just starting out and have very little time for this stuff, but they make it so easy and I am kind of kicking butt. And if I have a question, customer service is top notch. Super happy with Seguno, and when I reach 250 subscribers, I will HAPPILY pay the tiny monthly fee.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far, I'll be sure to pass along your compliments to our support team as well :)

5 / 5 Share

Jan. 26, 2021

This App has changed my online store's life! Many more customer sign ups, easy to use. It has made my life so much easier! I recommend it. Much better than any other newsletter apps!

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

5 / 5 Share

Dec. 24, 2020

I'm using Seguno to do my email marketing. I'm just getting started with my online shop and I have a lot of questions about how things work. Like when I went through all the Shopify notifications and tried to understand the customer journey when subscribed vs. when not subscribed to my email list. The Seguno support staff was always there to answer my questions. They've helped me get clarity on many of the workings I was confused about. They also keep adding great new features. And I can't wait to grow and be able to take full advantage of all their features by going Premium.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno so far, if you ever have more questions come back and see us :)

5 / 5 Share

Dec. 24, 2020

I used another popular app for several years, which will not be named (but it cut ties from Shopify recently...) and decided to switch over to Seguno because of their pricing and reviews. I'm telling you, this app is incredible! It's extremely easy to customize emails and automate them - and they look fantastic! The features are top notch, and I did have a question for customer service, and they took the time to reply on Christmas Eve one day later. Can't recommend this app enough!! 5 stars!!

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share

Dec. 19, 2020

I WAS a satisfied customer of Mail Chimp for my past email marketing needs, but it doesn't come close to the ease of using Seguno with my Shopify store. Namely, this app is fully integrated within the Shopify platform so creating newsletters, sending them and updating my customer lists is so easy without working on 2 different sites to get my work accomplished. I am a new fan and using Seguro for all my e-marketing needs going forward!

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far, please let us know if you ever need anything :)

5 / 5 Share

Dec. 18, 2020

The support has been amazing. I appreciate how responsive they have been to my questions and how open they are to feedback.

Store

ModalAI

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share

Dec. 10, 2020

The value add of this app is insanely high! We just launched our site this year and are slowly learning what all we need to do, and email marketing was at the top of our list. Seguno makes it SO easy. You do NOT need to code for this (thank goodness). Everything is very clear and obvious. I love their templates as well. We did purchase one for Cyber Monday and it worked really well. The premium features are well worth it if you can swing it. We did the trial of Premiu7m and were really happy with it but are able to get by on the free version well enough. Once we get to a point where the premium makes sense for us we'll be happy to upgrade. They also have FANTASTIC free webinars that have REALLY helped us with our BFCM and Holiday marketing strategies. Thank you, Seguno!

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far. Best of luck with sales this holiday season and please don't hesitate to reach out if you have any questions :)