All reviews

Rating Breakdown

  • 5
    90% (609 ratings)
  • 4
    5% (36 ratings)
  • 3
    2% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 98% (661)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2020

This is a Fantastic app for email marketing promoting my business. Recommend ++ It has some great features.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, thanks so much for your recommendation and feedback, we really appreciate it! If you ever need assistance using the app, please don't hesitate to reach out to our support team :)

5 / 5 Share

Nov. 24, 2020

Great App, especially with the newly added templates and video embedding features. I have tried a few different email marketing systems and this one by far is one of the easiest and most personable apps offered in the Shopify marketplace. Just now starting to incorporate a few of the automations. Thanks, Ralph Turchiano CEO ALchePharma

Using app

3 months

Total reviews

25

Average rating

5.0

Developer Reply

Hello Ralph, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

3 / 5 Share

Nov. 20, 2020

It's a good alternative to Mailchimp since it's readily available in the interface. For beginners it's a great tool, but has some limitations for those that are used to a more robust tool. It's superb for setting up a quick email, integrating products, and looking professional on a smaller budget. However, things such as name tags (inability to include), true reporting (inability to view click reporting, open rates, compare/contrast emails, subject line. A/B testing, etc), custom templates (inability to add your own HTML/CSS templates), etc. are lacking. I'm hopeful they'll come up with more reporting and customization as they continue to grow. Customer support is always very helpful.

Using app

10 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the review! As a long-term user, we really appreciate your feedback and want to make sure that you continue to be happy with Seguno. Please respond to the email I sent - I'd love to have a quick call to make sure we understand your feedback and see if there's anything we can do to improve your experience. I know some of the items you've requested are on our development roadmap, but some other ones might have some good solutions we can find together quickly :) Looking forward to hearing back!

5 / 5 Share

Nov. 17, 2020

I jumped ship from Klaviyo (long time user) and Seguno offers tremendous value, stellar support, and a UI that's considerably easier to use than Klaviyo, especially if you manage your own Shopify store. Deliverability and KPIs are performing beyond my expectations. Glad I made the switch and tested ahead of BFCM. Big fan, look forward to ongoing new tools and automations from Seguno! Keep up the great work.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the review, we truly appreciate it! We're delighted to hear you are happy with making the switch. We have an exciting roadmap ahead too, so stay tuned. We hope you have the best BFCM ever! PS: your grills look really cool. :)

5 / 5 Share

Nov. 17, 2020

Easy to use. Integrates seamlessly into Shopify. Good pricing model. Very polished features. Helpful support.

Store

MAGATI

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! We appreciate you taking the time and are glad to hear you're enjoying yourself. If there's anything else you need, you know how to find us :). Thanks again!

4 / 5 Share

Nov. 12, 2020

Seguno provides webinars, training materials, and videos to help you learn effective email marketing

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Hey there, thanks very much for leaving us a review, we really appreciate it! We're glad to hear you've been enjoying our training materials, if you have any additional feedback for us please don't hesitate to reply to the email we sent you :)

5 / 5 Share

Nov. 12, 2020

Ecstatic! So easy to use and so professional. Wish I had got it sooner! I am NOT good with design and this app made our newsletter look fantastic. Reporting is awesome too.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're ecstatic about Seguno so far, if you ever have questions please feel free to reach out to support :)

5 / 5 Share

Nov. 11, 2020

Great and Easy to use. It's a breeze for clients and managers alike with the nice native experience of shopify you're used to.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

5 / 5 Share

Nov. 9, 2020

Only using it for a short while but seems to do what I need. I have definitely taken advantage of the automations.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thanks for writing us a nice review, we really appreciate it! We're glad to hear you're enjoying the automations, please let us know if you have any questions :)

5 / 5 Share

Nov. 5, 2020

First email sent. Awesome results. Great app. Hope yo use it more and more. Looks like customer service is great. Thank you.

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share

Oct. 31, 2020

Seguno is an AWESOME email marketing app! Lots to choose from for your email newsletters and they have a auto-trigger email option that is really helpful. Works great with generating coupons too! Their support is also great, always a prompt reply to any concerns or questions. Thanks Seguno!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share

Oct. 20, 2020

After researching and testing out several email apps from the Shopify app store, the Seguno Email Marketing app is by the far the best. It is easy-to-use, super intuitive and packed full of helpful features that have really helped us with organizing and taking our entire email marketing to the next level. The Seguno support team and Cameron have also been extremely helpful and responsive with the onboarding process from our former email platform - Constant Contact. We would highly recommend the Seguno Email Marketing app to anyone who is looking for a streamlined email solution that has a ton of functionality and scalability.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share

Oct. 15, 2020

This app has helped me start and launch my company. They customer service is super helpful and the dynamic banner app also is a great addition. I love that they all work within Shopify.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far; by the way your hot sauce looks delicious 🌶

4 / 5 Share

Oct. 9, 2020

Seguno is easy to use and provides great support. They are rolling out more updates and templates and that's great. I love that they work within shopify, and are simple and easy to understand.

Using app

5 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello there, thanks so much for taking the time to write a review, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)

5 / 5 Share

Nov. 26, 2021

Enjoy using these emails. Look very professional like I spent hours designing them, lol...This is exactly what I needed, something fast and nice. Looking forward to seeing more new ones all the time.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

5 / 5 Share

Oct. 1, 2020

It's a great app and very easy to use. It reduces the time it takes to come up with ideas for each email marketing approach.

Using app

3 months

Total reviews

8

Average rating

4.8

Developer Reply

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

5 / 5 Share

Oct. 1, 2020

I'm still in the trial period, but within a day I was able to import my list, and set up basic automations for abandoned carts, welcome discounts and reviews (something Mailchimp doesn't do well). All templates are uniform in style and branding (another thing I struggled with in Mailchimp) saving a ton of time. So happy I got this app! It's so simple to use.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

5 / 5 Share

June 25, 2021

UPDATE 6/2021: The best part about Seguno is their customer service. Everyone I have come into contact with is really friendly and knowledgeable. They respond to questions quickly, and there are no questions they consider "stupid questions." Thank you, Kestrel, Katherine, Cameron, and Brian for all your help! I just installed this app a week ago, and I have already managed to import my mailing list from MailChimp, set up automations, and import subscribers from a print magazine campaign I'm running, and all that with no knowledge of coding (none needed for this app). The app is easy to work with on the back end, with good options to personalize emails to match the brand style. Customer support is professional, easy to access, and the reps are very helpful. One of the best things for me is that the app is very light on how it impacts the website speed. I've had issues with speed in the past when using other apps to the point where I had to hire a professional developer to try and help my site perform better. After deleting those apps (2 of them) and installing Seguno Email Marketing in their place, my mobile store speed increased by 12 points. I'm looking forward to seeing what new features the guys from Seguno unveil in the future.

Using app

9 months

Total reviews

17

Average rating

3.6

Developer Reply

Hi there, thanks very much for taking the time to leave us 5-stars, it really means a lot. We truly appreciate your kind words, and although Seguno doesn't install anything on your storefront, we're happy to hear your site seems to be running faster! Thanks again and if you need anything else, you know where to find us :)

5 / 5 Share

Sept. 29, 2020

I created my newsletter which I simply loaded in the app. It was really easy to use through Shopify and now I hope to have some sales from my subscribers.

Using app

About 3 hours

Total reviews

12

Average rating

4.8

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

2 / 5 Share

Sept. 22, 2020

Relatively easy to use but for the amount they charge its ridiculous. Especially when minimal work is done by them.

Using app

About 1 year

Total reviews

4

Average rating

1.8

Developer Reply

Hi there, We've tried reaching out via email a few times but haven't been able to get in touch. We're thrilled you find Seguno easy to use - we've put a lot of effort into creating a seamless integration with Shopify that makes it easier for you to create newsletters and meaningful automations. To help with the cost of the app, we'd be happy to work with you on cleaning non-engaged contacts from your list. We only charge for subscribers, so this would reduce your monthly cost and is helpful with shops growing as fast as yours! There are a few other ideas we'd love to discuss that could help you to get more ROI including using our preconfigured automations like a Welcome series and others to build more customer loyalty. With your sending cadence, sending a remail to customers who haven't opened a newsletter within 48hrs could help to get more return on the time you spend creating content. If you'd like to discuss any of these in more detail - please feel free to reach out directly to [email protected] Best, Brian