All reviews

Rating Breakdown

  • 5
    90% (614 ratings)
  • 4
    5% (36 ratings)
  • 3
    2% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 98% (664)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 4, 2021

It's a great app. But does not update your subscription email list. They asked me if my customers opp for email marketing? I have 1500 customers that did noy get updated to their app when added to my store via csv file. my customers now from 1754, to 3000 don't get emails. So I have to update weekly on Shopify. So keep on top of these in Shopify!!! It's a lot of work.

Using app

7 months

Total reviews

5

Average rating

3.2

Developer Reply

Hi! We appreciate the updated review but would still love to connect and help you solve the subscriber issue you're running into. Our app is built so that as long as the subscriber data is getting into Shopify as you expect, then it's coming over to Seguno with no additional work needed. Please feel free to respond to our Support email or you can reach me directly at [email protected] and I'll be happy to help! Thanks, Brian

5 / 5 Share

March 4, 2021

Works exactly for how I need it to. Some great options to choose from, as well as editing everything to match my store. 5/5 stars

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

5 / 5 Share

Feb. 3, 2021

Amazing app for email, everything is laid out clearly and easily & has great features for connecting with our customers!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

5 / 5 Share

Feb. 2, 2021

First off, I am not very marketing nor internet savvy: I am so HAPPY with Seguno! Their ease of use is incredible, and their analytics are crazy good. I am just starting out and have very little time for this stuff, but they make it so easy and I am kind of kicking butt. And if I have a question, customer service is top notch. Super happy with Seguno, and when I reach 250 subscribers, I will HAPPILY pay the tiny monthly fee.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far, I'll be sure to pass along your compliments to our support team as well :)

5 / 5 Share

Jan. 26, 2021

This App has changed my online store's life! Many more customer sign ups, easy to use. It has made my life so much easier! I recommend it. Much better than any other newsletter apps!

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

5 / 5 Share

Dec. 24, 2020

I'm using Seguno to do my email marketing. I'm just getting started with my online shop and I have a lot of questions about how things work. Like when I went through all the Shopify notifications and tried to understand the customer journey when subscribed vs. when not subscribed to my email list. The Seguno support staff was always there to answer my questions. They've helped me get clarity on many of the workings I was confused about. They also keep adding great new features. And I can't wait to grow and be able to take full advantage of all their features by going Premium.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno so far, if you ever have more questions come back and see us :)

5 / 5 Share

Dec. 24, 2020

I used another popular app for several years, which will not be named (but it cut ties from Shopify recently...) and decided to switch over to Seguno because of their pricing and reviews. I'm telling you, this app is incredible! It's extremely easy to customize emails and automate them - and they look fantastic! The features are top notch, and I did have a question for customer service, and they took the time to reply on Christmas Eve one day later. Can't recommend this app enough!! 5 stars!!

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share

Dec. 19, 2020

I WAS a satisfied customer of Mail Chimp for my past email marketing needs, but it doesn't come close to the ease of using Seguno with my Shopify store. Namely, this app is fully integrated within the Shopify platform so creating newsletters, sending them and updating my customer lists is so easy without working on 2 different sites to get my work accomplished. I am a new fan and using Seguro for all my e-marketing needs going forward!

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far, please let us know if you ever need anything :)

5 / 5 Share

Dec. 18, 2020

The support has been amazing. I appreciate how responsive they have been to my questions and how open they are to feedback.

Store

ModalAI

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

5 / 5 Share

Dec. 10, 2020

The value add of this app is insanely high! We just launched our site this year and are slowly learning what all we need to do, and email marketing was at the top of our list. Seguno makes it SO easy. You do NOT need to code for this (thank goodness). Everything is very clear and obvious. I love their templates as well. We did purchase one for Cyber Monday and it worked really well. The premium features are well worth it if you can swing it. We did the trial of Premiu7m and were really happy with it but are able to get by on the free version well enough. Once we get to a point where the premium makes sense for us we'll be happy to upgrade. They also have FANTASTIC free webinars that have REALLY helped us with our BFCM and Holiday marketing strategies. Thank you, Seguno!

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far. Best of luck with sales this holiday season and please don't hesitate to reach out if you have any questions :)

5 / 5 Share

Nov. 26, 2020

This is a Fantastic app for email marketing promoting my business. Recommend ++ It has some great features.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, thanks so much for your recommendation and feedback, we really appreciate it! If you ever need assistance using the app, please don't hesitate to reach out to our support team :)

5 / 5 Share

Nov. 24, 2020

Great App, especially with the newly added templates and video embedding features. I have tried a few different email marketing systems and this one by far is one of the easiest and most personable apps offered in the Shopify marketplace. Just now starting to incorporate a few of the automations. Thanks, Ralph Turchiano CEO ALchePharma

Using app

3 months

Total reviews

25

Average rating

5.0

Developer Reply

Hello Ralph, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

3 / 5 Share

Nov. 20, 2020

It's a good alternative to Mailchimp since it's readily available in the interface. For beginners it's a great tool, but has some limitations for those that are used to a more robust tool. It's superb for setting up a quick email, integrating products, and looking professional on a smaller budget. However, things such as name tags (inability to include), true reporting (inability to view click reporting, open rates, compare/contrast emails, subject line. A/B testing, etc), custom templates (inability to add your own HTML/CSS templates), etc. are lacking. I'm hopeful they'll come up with more reporting and customization as they continue to grow. Customer support is always very helpful.

Using app

10 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the review! As a long-term user, we really appreciate your feedback and want to make sure that you continue to be happy with Seguno. Please respond to the email I sent - I'd love to have a quick call to make sure we understand your feedback and see if there's anything we can do to improve your experience. I know some of the items you've requested are on our development roadmap, but some other ones might have some good solutions we can find together quickly :) Looking forward to hearing back!

5 / 5 Share

Nov. 17, 2020

I jumped ship from Klaviyo (long time user) and Seguno offers tremendous value, stellar support, and a UI that's considerably easier to use than Klaviyo, especially if you manage your own Shopify store. Deliverability and KPIs are performing beyond my expectations. Glad I made the switch and tested ahead of BFCM. Big fan, look forward to ongoing new tools and automations from Seguno! Keep up the great work.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the review, we truly appreciate it! We're delighted to hear you are happy with making the switch. We have an exciting roadmap ahead too, so stay tuned. We hope you have the best BFCM ever! PS: your grills look really cool. :)

5 / 5 Share

Nov. 17, 2020

Easy to use. Integrates seamlessly into Shopify. Good pricing model. Very polished features. Helpful support.

Store

MAGATI

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! We appreciate you taking the time and are glad to hear you're enjoying yourself. If there's anything else you need, you know how to find us :). Thanks again!

4 / 5 Share

Nov. 12, 2020

Seguno provides webinars, training materials, and videos to help you learn effective email marketing

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Hey there, thanks very much for leaving us a review, we really appreciate it! We're glad to hear you've been enjoying our training materials, if you have any additional feedback for us please don't hesitate to reply to the email we sent you :)

5 / 5 Share

Nov. 12, 2020

Ecstatic! So easy to use and so professional. Wish I had got it sooner! I am NOT good with design and this app made our newsletter look fantastic. Reporting is awesome too.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're ecstatic about Seguno so far, if you ever have questions please feel free to reach out to support :)

5 / 5 Share

Nov. 11, 2020

Great and Easy to use. It's a breeze for clients and managers alike with the nice native experience of shopify you're used to.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

5 / 5 Share

Nov. 9, 2020

Only using it for a short while but seems to do what I need. I have definitely taken advantage of the automations.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thanks for writing us a nice review, we really appreciate it! We're glad to hear you're enjoying the automations, please let us know if you have any questions :)

5 / 5 Share

Nov. 5, 2020

First email sent. Awesome results. Great app. Hope yo use it more and more. Looks like customer service is great. Thank you.

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)