All reviews

Rating Breakdown

  • 5
    90% (611 ratings)
  • 4
    5% (37 ratings)
  • 3
    2% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 98% (662)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2025

Seguno is easy to use.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words. It's always great to hear when a customer finds the app easy to use, especially one who's been using the app for a while now. Thanks for being a long-time customer!

5 / 5 Share

Oct. 2, 2025

A really friendly and helpful support staff to speak to whenever there is a need or inquiry about how systems work and where to find information. Also a really great app for building newsletters that integrates so well with Shopify so our newsletters are clear yet unique to us. 10/10 would recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and recommendation. Our support team is always happy to help, and you know where to find us if you have more questions in the future :)

1 / 5 Share

Oct. 2, 2025

Too expensive, poor support and paying for features that I can get for free on Shopify. Plus they do not upload more than 1 review per customer email address so I lost 2/3 of my reviews because of repeat customer reviews. Not happy. going back to my old review app judgeme and will do my own emailing and newsletters for free with Shopify mail. Plus the setup was a real time waster, not sure what they do, they only tell you what to do, not a lot of doing it for you and follow up support. Have wasted a few weeks setting it up only to delete it now....live and learn, this is the 2nd time I've add then deleted Segundo. You think I'd have learnt the first time. I guess their marketing pulls you in...

Using app

Over 1 year

Total reviews

8

Average rating

4.5

Developer Reply

Hello again. Last month, we fully refunded you for the two months you paid to use the app. Our reviews app automatically removes reviews left for the same product by the same customer, but allows customers to leave reviews for as many different products as they purchase. However, we never want merchants to pay for services that don't work for them. We thank you for your feedback and hope that we've shown we're committed to making things right.

5 / 5 Share

Sept. 28, 2025

We have made a few newsletters that were very effective. The process is smooth and self explanatory. Also the back in stock emails have been great.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, and thank you for taking the time to leave a review. We're glad to hear that you've been having a smooth experience so far, and that the back in stock notifications have been helpful.

5 / 5 Share

Sept. 20, 2025

An easy interface to use -- looks polished, professional and easy to customize. Integrates right into Shopify. Also very cost efficient, especially for small business.

Store

Masami

Using app

About 1 month

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for the 5-star review! We're happy to hear that you find the app easy to use, and that it is working well for your email marketing efforts!

4 / 5 Share

Sept. 18, 2025

I love the plug in but wish it was just a bit cheaper so I could afford the other feature they have, where it can autosend out newsletters. Sadly not making enough yet to afford it, but at the least it's easy to use and set up. Great for newbies and seasoned alike.

Using app

28 days

Total reviews

20

Average rating

3.2

5 / 5 Share

Sept. 8, 2025

always the best features and tech support, thanks a lot guys!

Using app

About 6 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 18, 2025

We transitioned from another major player in email marketing, data retention was our biggest worry. Happy to say it was a very simple process Seguno imported our client lists and segments without any trouble. Its integration with Shopify is great, we are now looking at further reducing the number of apps and our costs by using Seguno to implement our Back in stock, and on site reviews.

Using app

9 days

Total reviews

5

Average rating

3.4

Developer Reply

Thanks for taking the time to write such a nice review. It's great to hear that you are enjoying the app and having success! If you have questions or need assistance with setting up additional features, please don't hesitate to reach out, we're happy to help. :)

5 / 5 Share

July 21, 2025

Liebes Seguno-Team, ich möchte mich ganz herzlich bei Ihnen bedanken – ich bin mit Ihrem Tool mehr als zufrieden! Alles funktioniert perfekt, ist einfach zu bedienen und optimal in meinen Shopify-Shop integriert. Besonders hervorheben möchte ich auch den Support – schnell, freundlich und kompetent. Man fühlt sich wirklich gut betreut! Vielen Dank für Ihre tolle Arbeit – bitte weiter so! Mit freundlichen Grüßen Beata Golda

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hallo und vielen Dank für die netten Worte zur App! Wir freuen uns, dass sie dir gefällt. Melde dich gerne wieder, wenn du weitere Hilfe benötigst :) ---- Hello, and thank you for writing such nice words about the app! We're glad you've been enjoying it. Please don't hesitate to reach out again in the future if you need more assistance :)

5 / 5 Share

July 18, 2025

I love using Seguno Email Marketing for our store. Whenever I have any questions, support is available for me right away. I needed help with adding custom HTML into my emails and they helped me fix this right away!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking a moment to leave a nice review! We're happy to know you've been loving the app and would be glad to help if there's anything else you need in the future :)

5 / 5 Share

July 11, 2025

Great app that provides wonderful support.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2025

Easy to use, very helpful migrating over from Klaviyo. Much more affordable, too! Definitely recommend.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your recommendation! We're happy to hear you had a smooth transition. Please don't hesitate to reach out to support if you'd ever like assistance :)

5 / 5 Share

June 11, 2025

sehr gut

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2025

Where do I even start!!?!??! 1. The intuitive nature of this app was clearly designed with the small biz entrepreneur (and their mental load!) in mind. 2. The customer service is TOP NOTCH!!!! 3. Our sales have increased!!! If you're on the fence... do it!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, and thank you for taking a moment to write such kind words about the app and our team! Your recommendation means a lot - keep crushing it :)

5 / 5 Share

Oct. 31, 2025

I’m updating my previous review. These people have a great, honest customer service team that truly thinks along and solves problems. I’m very satisfied so far. Cameron and Matt have been extremely helpful – thank you for the excellent service!

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, We're sorry you didn't have a great experience at the beginning. After some troubleshooting, we discovered that the issue is related to a limitation with your theme, and we're hoping to hear back from you after your theme developer has a chance to address it. Please reply to the support ticket when you get a chance so that we can continue to provide assistance. Sincerely, Cameron Customer Support Lead

5 / 5 Share

May 28, 2025

Amazing app! Love it! Thank you! Great source for sending out emails to your clients! Super easy to use, and worth it!! Highly recommend

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, and thank you for your kind words and recommendation. We really appreciate your business and are glad to know the app has been simple and effective for your brand. Keep crushing it!

5 / 5 Share

May 24, 2025

Great app. Easy to use. Been using it for years with no problems! Thank you

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, and thank you for taking a moment to share some feedback about Seguno. Thanks for being a long-time user, and please don't hesitate to ask if there's anything we can do to improve your experience. Best of luck with sales!

5 / 5 Share

May 17, 2025

It can be very helpful if used correctly

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving 5-stars! We really appreciate your business and are here to help if you ever have questions about how best to utilize the app's features :)

5 / 5 Share

May 14, 2025

Their customer support has been fantastic, and has provided an unexpected level of proactive and personalized help to encourage strong email open rates.

Using app

Over 3 years

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for your feedback and kind words about the support team. We're always here to help you get the most out of the platform and your marketing strategy if you have more questions in the future :)

5 / 5 Share

May 13, 2025

Seguno has been a breath of fresh air for our Shopify store. As a small business owner juggling a million things, this app makes email marketing actually enjoyable. The interface is intuitive, the automation tools are powerful (without being overwhelming), and the integration with Shopify is seamless—no jumping between platforms or syncing headaches. We especially love how easy it is to turn new products or blog posts into beautiful emails. Their pre-made templates save so much time, and the branding tools help us keep everything on-brand without needing a designer. The customer support is also top-notch—quick replies and genuinely helpful answers every time. If you’re looking for an email marketing app that actually understands Shopify sellers, Seguno is it. It’s built for us, not just adapted from something else. Highly recommend!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello there, and thank you for taking the time to share such kind feedback about the app. We're so happy to know the app has been saving you time and that you like the integration. Your recommendation is greatly appreciated! Please don't hesitate to reach out to support if you ever need assistance.