Seguno Email Marketing
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very easy to navigate
Thank you for the 5-star review. It's awesome to hear you are finding the app easy to navigate and use. Please don't hesitate to reach out to Support if you have any questions!
I've been using Serguno Email since 2019, publishing a newsletter every week. I find that it a very easy and simple tool to use use. It has great features and great support.
Thank you for the 5-star review! We always appreciate receiving such kind comments from a long-time customer. It's great to hear that you are having a positive experience with the app and the support team. :)
We use Seguno on multiple websites and are very satisfied with it. It is easy to use and we get sales with every newsletter and automation.
Thanks for writing a nice review, we really appreciate it! We're glad to know you've found the app easy to use and have been satisfied with the results. Keep crushing it :)
Thank you for the 5 stars, we really appreciate it! We're glad Seguno has been a good fit and we're always happy to help if you ever need anything.
Je suis extrêmement déçue par le service client de Seguno. Cela fait maintenant 4 jours (week-end inclus) que j’attends une solution concrète pour pouvoir simplement démarrer avec l’application, qui m’affiche des messages d’erreur bloquants. À ce jour, j’ai reçu une seule réponse, puis plus rien pendant plusieurs heures, sans suivi ni résolution. Quand on choisit un outil censé accompagner des professionnels, ce manque de réactivité est clairement problématique. Impossible de commencer à utiliser le service dans ces conditions. Je ne recommande absolument pas Seguno pour son service client.
Bonjour à nouveau. Nous sommes sincèrement désolés de ne pas avoir pu vous apporter une solution immédiatement. Nous avons effectué plusieurs suivis pour vous aider à configurer votre système d'automatisation, et nous sommes convaincus que le problème peut être résolu rapidement. Comme mentionné dans nos précédentes réponses, nous serions ravis de vous apporter notre assistance afin que vous puissiez commencer à envoyer des notifications de réapprovisionnement dès maintenant. --- Hello again. We're sincerely sorry that we were unable to provide you with a resolution right away. We've followed up multiple times to help you get your automation configured, which we're confident is a quick fix. As mentioned in our responses, we'd be glad to provide support so that you can start sending back-in-stock notifications right away.
Very helpful with my challenge of my email looking quite different from our brand theme when received by clients using dark mode on their screens. Thank you!
Thanks for taking the time to leave us 5-stars! We're glad you had a positive experience in support. Please don't hesitate to reach out again if you need help with anything more in the future.
Nice app, cost effective and it got all the perks!
Thank you for writing a nice review. We're glad to know that the app has been a good fit for your shop. Please don't hesitate to reach out to support if you ever need assistance!
Having regular check-ins with a dedicated team of experts sets seguno apart from other email marketing apps
Hello, and thank you for leaving us 5-stars! We're happy to know you've been enjoying your Seguno experience lately and that our team has been a crucial part of that. Keep crushing it :)
Seguno integrates effortlessly with our B2B Shopify store. It’s user-friendly, provides a wide range of template options, and very easy to link products from the online store. I would highly recommend you try it!
We appreciate you taking a moment to share your feedback, and are glad to hear that the app is meshing well for your B2B store. Your recommendation means a lot to the team, and we thank you for your wonderful review!
Ontzettend fijn geholpen door de klantenservice.
Bedankt dat u de tijd heeft genomen om een positieve recensie achter te laten. We zijn blij te horen dat u tevreden bent over onze klantenservice en nodigen u van harte uit om opnieuw contact met ons op te nemen als u in de toekomst verdere hulp nodig heeft. Nogmaals bedankt! --- Thank you for taking the time to leave a kind review. We're glad to hear you enjoyed your experience with customer support and invite you to reach out again if you need further assistance in the future. Thanks again!
The templates kinda suck. Have been no new ones for ages. Looks bland, doesn't match my stores theme. The builder is not good. No replies for support. Increase in prices. One star buds.
Hey Jonny - I sent you a few emails yesterday with some ideas that we could help with. I know we have a bit of a time difference but let me know if you didn’t see them, or you can email me directly at [email protected]. Hope to hear back!
Fast to get started
Thanks so much for the review. We're happy to know that you were able to get up and running quickly. If you have questions or need assistance, please don't hesitate to reach out to our support team!
We’ve been using Seguno for our email marketing and couldn’t be happier with the results. Since switching from the standard Shopify Email app, we’ve seen a significant increase in deliverability, click-through rates, conversions and overall ROI. The app allows us to create far more polished, on-brand emails and build sophisticated automations that engage both new and returning customers. The pre-built flows are a huge time-saver — they’ve easily saved us dozens of hours compared to building everything manually within Shopify. A special mention to Christina on the technical side for her brilliant, hands-on support, and to Alejandro for his strategic insight and guidance — both have been instrumental in helping us get the best out of Seguno. If you’re serious about email marketing (and you should be) and want a solution that combines ease of use, exceptional support, and proven performance, Seguno is absolutely worth the investment.
We really appreciate the review! It’s great to hear our automations are saving you time, and that the support team is making a difference - thanks for taking the time to share your thoughts!
Been using Seguno since 2019. Great app with a lot of features and quick and super helpful support.
Thank you for taking a moment to write a review. We really appreciate your business over the past 6 years, and look forward to continuing to support your business in every way we can. Keep crushing it!
Seguno is easy to use.
Thank you for the kind words. It's always great to hear when a customer finds the app easy to use, especially one who's been using the app for a while now. Thanks for being a long-time customer!
A really friendly and helpful support staff to speak to whenever there is a need or inquiry about how systems work and where to find information. Also a really great app for building newsletters that integrates so well with Shopify so our newsletters are clear yet unique to us. 10/10 would recommend!
Thank you for your kind words and recommendation. Our support team is always happy to help, and you know where to find us if you have more questions in the future :)
Too expensive, poor support and paying for features that I can get for free on Shopify. Plus they do not upload more than 1 review per customer email address so I lost 2/3 of my reviews because of repeat customer reviews. Not happy. going back to my old review app judgeme and will do my own emailing and newsletters for free with Shopify mail. Plus the setup was a real time waster, not sure what they do, they only tell you what to do, not a lot of doing it for you and follow up support. Have wasted a few weeks setting it up only to delete it now....live and learn, this is the 2nd time I've add then deleted Segundo. You think I'd have learnt the first time. I guess their marketing pulls you in...
Hello again. Last month, we fully refunded you for the two months you paid to use the app. Our reviews app automatically removes reviews left for the same product by the same customer, but allows customers to leave reviews for as many different products as they purchase. However, we never want merchants to pay for services that don't work for them. We thank you for your feedback and hope that we've shown we're committed to making things right.
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