Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#521
All reviews
Rating Breakdown
Nov. 20, 2024
Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill
Nov. 18, 2024
I am very satisfied with the service provided. The agent was responsive and handled my issue promptly. Thank you for the excellent support!
Thank you for sharing your wonderful feedback! 😊 We’re thrilled to hear that you’re very satisfied with the service and that our team could promptly assist you. Your satisfaction is our priority, and it’s rewarding to know we met your expectations. Should you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re always here to help! Best regards, Kim|Willdesk Support Team of Channelwill
Nov. 17, 2024
Thank you for taking the time to leave 5-stars! We are very glad that you're happy with the platform. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill
Nov. 14, 2024
Thank you so much for the 5-stars! We're very delighted to see that you are happy with the app, we really appreciate your feedback. We promise to continue to provide the best possible user experience from using the platform. Feel free to contact us anytime, anything related to Willdesk. We are available 24/7 to provide help. Thank you again! Emma WIlldesk Customer Support Team of Channelwill
Nov. 14, 2024
Es una aplicación muy genial, tiene las herramientas necesarias la aplicación, gracias a esta aplicación mi tienda se ve estupenda la recomiendo mucho
Hola Esdras, Buenos días. Soy Kim del equipo de soporte de Willdesk. Muchas gracias por dejarnos un comentario de 4 estrellas. Apreciamos sinceramente que se haya tomado el tiempo de compartir su experiencia. Significa mucho para nosotros que estés disfrutando de nuestro producto/servicio, y tus comentarios nos ayudan a mejorar continuamente. 🌹 Si hay algo específico que podamos hacer para que tu experiencia sea aún mejor o para ganar esa estrella extra, nos encantaría escuchar tus sugerencias. Tu opinión es increíblemente valiosa para nosotros, y siempre estamos buscando formas de mejorar nuestras ofertas. No dudes en responder a este correo electrónico o en ponerte en contacto con nuestro equipo de asistencia en cualquier momento. Estamos aquí para ayudarle. Gracias de nuevo por su apoyo. Esperamos poder servirle aún mejor en el futuro. 💞 Saludos cordiales, Kim|Equipo de Soporte de Channelwill
Nov. 12, 2024
Géniale
Merci beaucoup d'avoir laissé un avis 5 étoiles ! Nous sommes ravis que vous soyez satisfait de l'application. Nous apprécions vraiment vos commentaires et nous nous engageons à maintenir des normes élevées en matière d'expérience utilisateur lors de l'utilisation de Willdesk. N'hésitez pas à nous contacter à tout moment pour tout ce qui concerne la plateforme, nous sommes disponibles 24h/24 et 7j/7 pour vous fournir une assistance. Merci encore ! Emma Équipe de support client Willdesk de Channelwill
Nov. 8, 2024
I'm really happy with their help. When I have questions, they respond quickly to help me with the app. I really enjoyed my discussions with them. They showed professionalism and commitment through their availability! I highly recommend ! :-)
Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support provided. We really appreciate your feedback and we are committed to maintaining high standards in user experience from the app and the support. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Best regards, Emma Willdesk Customer Support Team of Channelwill
Nov. 7, 2024
le service chat et assistance, je le trouve dynamique et correcte... merci pour votre assistance.
C'est un plaisir de lire votre commentaire ! Merci d'avoir pris le temps de laisser 5 étoiles ! 🌟 Nous sommes heureux que vous soyez satisfaits de l'assistance. Vos commentaires sont très précieux pour nous. N'hésitez pas à nous envoyer un message car vous pourriez avoir besoin de toute forme d'aide. Nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour fournir une assistance 😊👍👍. Merci encore ! Emma L'équipe d'assistance à la clientèle Willdesk de Channelwill
Nov. 2, 2024
¡Excelente atención! Resolvieron mis consultas rápidamente. Gracias desde Chile.
Muchas gracias por dejarnos una opinión tan positiva. Estamos muy orgullosos de saber que estás contento con el soporte, realmente apreciamos tus comentarios. Estamos comprometidos a mantener altos estándares en la experiencia del usuario al usar la plataforma. No dude en ponerse en contacto con nosotros en cualquier momento, estamos disponibles 24/7 para proporcionar asistencia. Gracias de nuevo. Emma Equipo de Atención al Cliente Willdesk de Channelwill
Oct. 30, 2024
Kim was extremely kind and professional. Thank you so much!
Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support provided, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team
Oct. 24, 2024
Ho installato l'App da solo (e capisco ben poco di siti web). Il Bot ha iniziato a rispondere subito ai clienti. Ringrazio infinitamente l'assistenza che mi ha aiutato nei settaggi che non riuscivo a fare da solo. Grazie per la pazienza. l'Agente AI ha appreso da 14 siti web che gli ho dato in pasto e quindi in pochi minuti ne sapeva più di me che vendo questa merce da oltre 10 anni!!! TOP! Inoltre ringrazio Nona del servizio di Assistenza WillDesk. Ha avuto una pazienza infinita nell'assistermi. Sono un SuperBooooomer e quindi Nona ha dovuto in pratica settare tutto al mio posto, ma come lo volevo io...... Siamo stati in chat un bel po', abbiamo condiviso decine di screenshot ma ora è tutto perfetto e rimarrà così molto a lungo. GRAZIE WILLDESK GRAZIE NONA !!!
Grazie per aver lasciato una recensione straordinaria! Siamo molto orgogliosi di sapere che sei soddisfatto dell'assistenza ricevuta. Apprezziamo molto il suo feedback e ci impegniamo a mantenere alti gli standard dell'esperienza utente dell'app. Non esiti a contattarci in qualsiasi momento, siamo disponibili 24 ore su 24, 7 giorni su 7, per fornirle assistenza. Grazie ancora! Cordiali saluti, Emma Assistenza clienti Willdesk di Channelwill
Oct. 20, 2024
This app initially showed a lot of promise but did not last due to poor instructions and slow support.
Dear Monsta-RC , Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your experience with our app didn’t meet your expectations. It’s disappointing to know that the initial promise you saw was not maintained due to unclear instructions and slower support than you anticipated. We strive to provide clear guidance and timely support, and it's clear we missed the mark in your case. Your experience is important to us, and we would love the opportunity to make things right. If you're open to it, I’d be happy to personally assist you in addressing any unresolved issues or questions you might have. Please feel free to reply to this email or reach out directly to our live chat, and we will prioritize getting this resolved for you as quickly as possible. Thank you once again for your feedback, and we hope to regain your trust. 🌹 Sincerely Yours, Kim|Willdesk Support Team of Channelwill
Oct. 15, 2024
Great customer service~
Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team
Oct. 14, 2024
très bonne application et le service client impeccable
Merci beaucoup d'avoir laissé un excellent commentaire ! Nous sommes très fiers d'apprendre que vous êtes satisfaits de l'assistance, nous apprécions vraiment vos commentaires. Nous nous engageons à maintenir des normes élevées en matière d'expérience utilisateur dans l'utilisation de l'application. N'hésitez pas à nous envoyer un message à tout moment, nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour vous aider. Merci encore ! Emma Équipe d'assistance à la clientèle de Willdesk
Oct. 13, 2024
J'ai récemment utilisé le service WD-Live Chat et j'ai été agréablement surpris par l'efficacité de l'équipe. Les agents étaient réactifs et ont rapidement résolu mon problème. Le chatbot, bien qu'utile pour les demandes basiques, manquait parfois de précision, mais le transfert vers un agent en direct a été rapide et fluide. Une excellente expérience globale avec leur helpdesk !
Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez eu une excellente expérience avec notre équipe d'assistance. Nous nous efforçons d'améliorer constamment nos services, y compris le chatbot, et nous sommes heureux que le transfert vers un agent en direct ait été rapide et efficace. N'hésitez pas à nous contacter si vous avez d'autres questions ! Meilleures salutations, Kim|Willdesk Support Team of Channelwill
Oct. 12, 2024
Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim Willdesk Customer Support Team of Channelwill
Oct. 10, 2024
Very good support. They where presistant and worked to solve my problem.
Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform. Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again! Emma Willdesk Customer Support Team
Oct. 1, 2024
Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim Willdesk Customer Support Team of Channelwill
Sept. 24, 2024
Thank you for taking the time to leave 5-stars! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill
Sept. 10, 2024
Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, we always try to improve user experience. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team