Willdesk: Live Chat&AI Chatbot

Thank you very much for taking the time to send us a fantastic rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Best Regards, Sophie|Willdesk Support Team ✨

Thank you very much for taking the time to send us a fantastic rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Best Regards, Kim|Willdesk Support Team ✨

Thank you so much for your kind words! We’re thrilled to hear that Niccoe provided you with prompt and helpful service. Your feedback means a lot to us, and we’re always here if you need anything else! 💛 Best Regards, Kim|Willdesk Support Team

Hi There, This is Kim from the Willdesk Support Team of Channelwill. Thank you sincerely for taking the time to share your experience with us. We truly appreciate that you’ve been using the app for the past month, and I’m very sorry for the frustration you’ve encountered. Your feedback is important, and I want to reassure you that you have not been ignored. 📝 Regarding the points you raised: Staff Editing/Adding Macros The development team has carefully reviewed this request, and they confirmed that the current system is built with this behavior by design. Allowing agents to edit macros would require significant changes to our overall permission structure, which is unfortunately quite complex and not something we can safely modify at this time. That said, we truly understand how valuable this capability would be for your workflow. While we’re not able to adjust the feature right now, we have added your feedback to our list of future enhancement considerations so it can be part of upcoming optimization discussions. Please know that your input is appreciated — it genuinely helps us shape the direction of our improvements. Notes Section Size & Character Limit Regarding your request to remove the character limit for notes, our development team has shared that the current system architecture requires this limitation in order to maintain performance and stability across all accounts. I completely understand how helpful a larger note field would be for your workflow, and I’m sorry that we’re not able to adjust this feature at this time. Please rest assured that your suggestion has been added to our official list of feature requests, where it will be reviewed during future planning and improvement discussions. I completely understand your concern about future issues, and I’m truly sorry that you haven’t seen progress yet. We are committed to improving these features, and your reports have been instrumental in helping us move in the right direction. If you’re open to it, I would be happy to keep you updated as these improvements roll out. Please feel free to reach out anytime — I’m here to support you. Thank you again for your patience and for being a valued user of our app.

Thank you so much for your kind feedback! I’m glad to know that our team was able to meet your needs and provide a positive experience. Thank you for choosing Willdesk! Best Regards, Kim|Willdesk Customer Support

Thank you so much for taking the time to send your amazing feedback! 🌟 We are delighted that you are happy app. We appreciate you taking the time to send us 5 stars. We promise to continue to try to always provide the best possible user experience to everyone. Please feel free to send us a message as you require support. We are always available to help out. 😊👍 Thank you again! Emma Willdesk Customer Support Team of Channelwill

Thank you very much for taking the time to send us a fantastic rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Best Regards, Sophie|Willdesk Support Team

Thank you very much for taking the time to send us a fantastic rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Best Regards, Kim|Willdesk Support Team

Merci beaucoup pour vos aimables paroles ! 🌟 Nous sommes ravis d'apprendre que la réactivité et les conseils de notre équipe vous ont été utiles pour configurer votre chat. Notre objectif est de rendre le processus clair et fluide, et nous sommes ravis d'avoir pu vous aider à avancer plus rapidement. Nous apprécions sincèrement vos commentaires et restons à votre disposition dès que vous en avez besoin. Cordialement, Kim|Équipe d'assistance Willdesk

Thank you for your kind feedback! This is Nona from the Willdesk Support Team. We’re glad to know that you had a very good experience. If there’s anything more we can do to assist you, please don’t hesitate to reach out—we’re here 24/7 to support you. ☺️

Thank you very much for taking the time to send us a fantastic rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Best Regards, Kim|Willdesk Support Team

Thank you so much for taking the time to send a review. We really appreciate the 5 stars! 🌟 We are happy that you liked the response time of our support team. We value your feedback. We will continue to try to provide best effort in driving the best possible user experience. Please feel free to send us a message if you require any form of support. We're available 24/7 to help out. 😊👍 Thanks again! Emma Willdesk Customer Support of Channelwill https://www.channelwill.com/

Thank you so much for your kind words! We're thrilled to hear that you think Nona is the best — we agree! 😊 We'll be sure to pass along your praise. Looking forward to seeing you again soon! Best regards, Kim|Willdesk Support Team 😇

Thank you very much for taking the time to send us a fantastic rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Best Regards, Kim|Willdesk Support Team

Vielen Dank für Ihre freundlichen Worte und Ihre Empfehlung! Wir freuen uns, dass Ihnen die App und ihre Funktionen gefallen. Wenn Sie Anregungen oder Feedback haben, teilen Sie uns diese gerne mit – wir sind stets bemüht, uns zu verbessern! 😊 Mit freundlichen Grüßen, Kim|Willdesk Support-Team

Thank you so much for feedback! 🌟 We are delighted that you are happy with the support you received. We appreciate you taking the time to send us 5 stars. We will to continue to strive in providing the best possible user experience to everyone. Kindly feel free to send us a message as you require support. We are always available to help out. 😊👍 Thank you again! Emma Willdesk Customer Support Team of Channelwill

Thank you so much for taking the time to leave us your amazing review! We are delighted that you received great support and was able to assist you effectively. Your feedback motivates us to keep improving and delivering the best potential experience. Please feel free to reach out to us as you may need help. We are always available to provide assistance. Best Regards, Emma Willdesk Customer Support of Channelwill https://www.channelwill.com/

Thank you so much for the wonderful 5-star review! 🌟 We're thrilled to hear that you had a great experience with our live support team. It's always our goal to provide quick, clear, and friendly assistance—especially for new users like yourself transitioning from Shopify Inbox. We truly appreciate your support and look forward to growing with you as you continue using Willdesk for your store. If you ever need anything, we're just a message away! 😊👍 Sophie Willdesk Customer Support of Channelwill

Thank you very much for taking the time to send us 5 stars! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Emma Willdesk Customer Support Team of Channelwill https://www.channelwill.com/