Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#520
All reviews
Rating Breakdown
Review RSS Feed
June 6, 2023
great support even im still trying the function right now, but at least customer service is pretty good and responsive, recommended
Thank you for your feedback! We're happy to hear that our customer support team was able to assist you, even while you were still learning how to use our app. We appreciate your recommendation and look forward to continuing to provide great support for you. - Nona💖
June 5, 2023
This is a fantastic app with excellent service. On this occasion, they assisted me with a rather personal matter, and they did so without a hint of annoyance, looking after me right until the end. They are kind and they carry out their job efficiently. I believe they are a team you can trust. I highly recommend them.
Thank you for taking the time to share your positive experience with our app and service. We are thrilled to hear that we were able to assist you with your personal matter and that our team provided you with efficient and kind service. We truly appreciate your trust in us and your recommendation. Please don't hesitate to reach out to us if you need any further assistance in the future. - Sophie💖
June 4, 2023
Amazing customer service, fast and reliable. Good app with option to manually translate. Really good app.
Thank you so much for taking the time to provide this positive review! We are thrilled to hear that you found our customer service to be amazing and our app to be fast, reliable, and with great translation options. We appreciate your support and hope to continue exceeding your expectations in the future. - Mariadel 💖
June 4, 2023
Benutzerfreundlichen Oberfläche. Man versteht sofort wo was eingerichtet werden. Falls doch Fragen entstehen, beantwortet der Support in kürzester Zeit. Einfach top, kann ich wirklich sehr empfehlen
Vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie unsere benutzerfreundliche Oberfläche schätzen und dass unser Support-Team schnell und effektiv Ihre Fragen beantworten konnte. Es ist großartig zu hören, dass Sie unsere App empfehlen würden. Wir werden weiterhin daran arbeiten, unseren Service zu verbessern und Ihre Erwartungen zu übertreffen. Vielen Dank für Ihre Unterstützung! - Mariadel 💖
June 3, 2023
Awesome App! Mia was really quick and helpful when I needed a question answered. The only thing I would love added on this app is the see what the customers are opening up while on chat. That way I can help navigate customers to a purchase.
Thank you for your positive review! We're glad to hear that Mia was able to assist you quickly and effectively. We appreciate your suggestion about being able to see what customers are opening up while on chat, and we'll definitely take it into consideration for future updates. Thank you for using our app! - Mia💗
June 2, 2023
I really enjoy this APP. Mia was great at helping me when having issues. They have excellent and prompt customer service. I highly recommend this app for your E-commerce. Thanks again Mia!!!!
Thank you for sharing your positive experience with our app and highlighting our excellent customer service. We're thrilled to hear that Mia was able to assist you promptly and effectively when you encountered issues. We appreciate your recommendation and look forward to continuing to support your e-commerce needs. Thank you again for your kind words! - Mia💗
June 2, 2023
Very helpful and responsive support. The staff was very eager to help with almost any issues. Keep up the good work!
Thank you for taking the time to leave a positive review! We're thrilled to hear that our support team was helpful and responsive in addressing your concerns. We're committed to providing excellent customer service and will continue to work hard to ensure that our users receive the best possible experience. Thanks again for your support! -Nona💗
May 31, 2023
Fantastic customer service and easy integration of the app. Would be much better with more customization options.
Thank you for your feedback! We're glad to hear that you found our customer service fantastic and that our app was easy to integrate. We appreciate your suggestion for more customization options and will certainly take it into consideration as we continue to improve our product. Thank you for choosing our app! We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people.💗 -Nona💗
May 30, 2023
The app is very well designed, with all the futures needed to increase the conversion rate. The customer service is very quick, I specifically spoke with " Nona " who was very helpful and entrertaining as well.
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you find our app well-designed and that our customer service team was able to assist you quickly and effectively. We appreciate your support and hope to continue providing you with the best possible experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you so much! -Nona 💗
May 26, 2023
Aplicativo excelente, realmente excedeu minhas expectativas, muito bom mesmo, recomendo a todos que desejam um chat completo e prático. Assim como o app o suporte é excelente, em especial a Mariadel
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Apreciaremos muito seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir! Atenciosamente, Mariadel | Suporte Willdesk
May 26, 2023
Very helpful and great support for us. The app is really great and helps us connect better with our customers.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support
May 25, 2023
Excepcional o suporte. Rápido, atencioso, prático e muito responsivo. Gostei muito e recomendo a todos.
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Apreciaremos muito seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir! Atenciosamente, Nona | Suporte Willdesk
May 22, 2023
Great tool for its price. Very good price plans, comparing to other tools. Thank you, very helpful support team.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support
May 20, 2023
This app is faultless in every way. For days, I've been looking for a way to add real-time chat capability to my store, but I haven't been successful. Many thanks to the group who worked on this app.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support
May 17, 2023
She was very helpful and quick to respond. She also provided additional helpful information. I am Japanese and not very good at English, so I was very happy with her kindness. Thank you, pia.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia | Willdesk Support
May 16, 2023
great service, looking forward to using the features. support was quick and very effective, thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support
May 12, 2023
¡Mariadel es increíble! Su atención y servicio en Live Chat, Help Center es simplemente excepcional.
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Apreciaremos muito seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir! Atenciosamente, Mariadel | Suporte Willdesk
May 12, 2023
Thank for help, nice app! In the first time of installing the widget, there's some problems and thanks for the staff helping quickly.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support
May 10, 2023
App works great. has a nice free option while growing your business. Support is helpful and prompt.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support
May 6, 2023
Great support and fast help, even a good tone with customer service. I would recomend 5/5 and will be back for help.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel | Willdesk Support