Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
355
Reviews
Chart
#1,036
Shopify

All reviews

5 / 5 Share
Dec. 28, 2022

This app is very good. Nona helped me a lot with how to use this app with our Shopify store. I hope this app will be known to more people.

Store Using app Total reviews Average rating
HAPPYSITE 23 days 5 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Dec. 28, 2022

The app is completely customizable, which is perfect. Also, when I had a problem, Nona helped me a lot. Keep up the great work, guys!

Store Using app Total reviews Average rating
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Dec. 22, 2022

Very happy with this app, really improved our customer support, not only with the live chat, but help center also save so much time. Needed little customization, but Pia was amazing answering each question, thank you!

Store Using app Total reviews Average rating
shop.stanimirmihov.com About 1 month 4 4.3
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support

5 / 5 Share
Dec. 15, 2022

App that works very well and fast and effective customer support! we are very satisfied with the performance

Store Using app Total reviews Average rating
Hyb 2 days 8 4.5
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support

4 / 5 Share
Dec. 15, 2022

It is a good app and customer support is helpful. It would be perfect if with more auto-reply features.

Store Using app Total reviews Average rating
Puredown About 2 hours 7 4.9
Developer Reply

Thank you for feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the Auto-reply feature. Once it was released, we will tell you as soon as possible. Best Regards, Ashley|Willdesk Support

1 / 5 Share
Dec. 12, 2022

Despite advertising 'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger' the app can't actually handle receiving emails. All it can do is post a link to your email address.

Store Using app Total reviews Average rating
Penguin Amusement Inc 29 minutes 3 2.0
Developer Reply

Dear Penguin Amusement Inc, This is Rong, I'm so sorry for the inconvenience caused to you, please allow us to express our sincerest apology to disappoint you on how the email feature works, please kindly trust us, we are dedicated to provide better experience to our valued users. if you can kindly give us another chance to improve our service and correct our mistakes,we will be more than appreciated! all we want is to provide you a better experience on using our app! :( Warmest Regards, Rong/Product Manager

5 / 5 Share
Dec. 9, 2022

Excellent support. Friendly and responsive. App works great, all you need for your store chat needs. Thank you.

Store Using app Total reviews Average rating
Wing and Kite 19 days 2 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support

5 / 5 Share
Dec. 3, 2022

great experience with this application. it has a lot of features and it looks nice. i do appreciate their costumer service team, Mariadel was really helpful to me.

Store Using app Total reviews Average rating
Soulful Beauty About 1 hour 7 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support

5 / 5 Share
Nov. 20, 2022

so far its perfect helps in FAqs chats, labels, ticketing system and more highly recommended support is amazing

Store Using app Total reviews Average rating
Raw Brew Coffee About 5 hours 4 4.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support

5 / 5 Share
Nov. 18, 2022

We just installed it and so far everything seems great, i think the app needs better options and more tweaking on iphone but over all everything works as it should, also their support is pretty quick to response to help which is great.

Store Using app Total reviews Average rating
Q by QS About 15 hours 13 2.7
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support

5 / 5 Share
Dec. 9, 2023

Sophie quickly resolved my concerns and provided excellent service. A user-friendly app and highly recommended!

Store Using app Total reviews Average rating
Crypto PPARs About 1 year 3 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support

5 / 5 Share
Oct. 25, 2022

I used this app to do a FAQ for my website and Nonna helped me and provided an excellent service. Thanks a lot!

Store Using app Total reviews Average rating
Odaya Organics™ 31 minutes 2 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Oct. 22, 2022

A very user friendly app! Customer support (Jade) is very helpful, patient and efficient! love the app!

Store Using app Total reviews Average rating
OSCO - Natural and Organic About 1 hour 2 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share
Sept. 10, 2022

Great customer service and amazing product! Highly recommend it to anyone wanting to integrate live chat!!

Store Using app Total reviews Average rating
SB Arts And Prints About 10 hours 1 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share
Sept. 9, 2022

Seems to be a great app so far.. I have not used it extensively yet but im finding it a useful app and friendly helpful staff.

Store Using app Total reviews Average rating
Catherine Deane About 1 hour 2 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Sept. 6, 2022

Hi, I am Verry Happy with the customer service. Will use again. ------------------------------------

Store Using app Total reviews Average rating
Supplement Paradise 33 minutes 2 5.0
Developer Reply

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you! Best Regard, Nona|Willdesk

5 / 5 Share
Sept. 6, 2022

This app is very useful! It can save me a lot of time and help improve my work efficiency! The only regret is that the shape of the chat button cannot be changed.

Store Using app Total reviews Average rating
Kanoeecare 3 days 3 5.0
Developer Reply

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you! Best Regard, Alannis|Willdesk

5 / 5 Share
Sept. 5, 2022

Excellent app with superior customer service. Give it a try and I'm sure you'll agree. Molly was quick to reply and was able to implement suggestions and make changes on the spot. Great job on this app.

Store Using app Total reviews Average rating
Nicoletta Carlone About 7 hours 5 5.0
Developer Reply

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Molly

5 / 5 Share
Sept. 5, 2022

Support très efficace et sympathique, l'application a l'air complète en plus, je recommande ! Merci !

Store Using app Total reviews Average rating
Odin's Hall 19 minutes 6 5.0
Developer Reply

Ouah! Merci beaucoup pour votre avis 5 étoiles ! Si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes heureux de vous aider. Cordialement, Molly

5 / 5 Share
Sept. 1, 2022

Début de lancement et d'utilisation de l'application,les premiere impression et le support son très bon

Store Using app Total reviews Average rating
Le Pratique du Motard About 1 hour 11 4.6
Developer Reply

Merci pour votre évaluation 5 étoiles. Nous sommes ravis de savoir que nous avons pu vous offrir un excellent service. Nous serions très reconnaissants si vous pouviez parler de notre application à un ami afin que nous puissions aider plus de personnes. Veuillez nous contacter à tout moment si vous avez des questions !! Nous serons toujours disponibles pour vous aider ! Sincères salutations, Nona|Willdesk

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