All reviews

Rating Breakdown

  • 5
    97% (756 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 6, 2023

Ottima app, peccato che il piano gratuito duri solo un mese. Assistenza veloce e disponibile, grazie Mia, sei stata davvero gentile!

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Grazie per aver dedicato del tempo per scrivere il tuo feedback! Apprezziamo molto l'iniziativa di completare il nostro sondaggio. È un onore per noi fornirti un servizio eccellente ed è evidente che non siamo stati all'altezza delle tue aspettative. La tua risposta dimostra che abbiamo margini di crescita e possiamo fare di meglio. 😊 Se potessi dirci cosa potremmo fare in modo efficace e migliorare la tua esperienza, sarebbe fantastico. Siamo entusiasti di sentire cosa hai da condividere. Buona giornata!~🌹 Distinti saluti, Mia | Supporto Willdesk

5 / 5 Share

May 5, 2023

Très bien et rapide pour les questions dont nous avons besoin ! L'application est facile a utilisé.

Store

INVHERA

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share

May 4, 2023

Best app it is so good and the help is 10/10 I love the embed thing and the live chat is so gooooood

Store

RAYTECH

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share

May 4, 2023

Working with Pia was awesome. She acknowledged me to set up my website on the ease way. I love this app, and I highly recommend it. You can also remove branding watermark: just increadiable.

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia | Willdesk Support

5 / 5 Share

May 3, 2023

The customer service team is large and professional. Their service is excellent, and they respond very quickly.

Store

BUWUS

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support

5 / 5 Share

May 1, 2023

One of the greatest app. I recommend it!............................................................

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel | Willdesk Support

5 / 5 Share

April 27, 2023

Amazing app, the customer support team was very quick with my request! Definitely recommended app for shopify users.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel | Willdesk Support

5 / 5 Share

April 27, 2023

seems like a pretty great app, easy to set up a help desk. Excited to see how the live chat works. Great support team :)

Using app

--

Total reviews

12

Average rating

4.8

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share

April 26, 2023

Very helpful! Thank you boss for your information and support! I will continue to use it! It would be even better if it could be customized!

Store

EasySMX

Using app

About 1 month

Total reviews

10

Average rating

4.5

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia | Willdesk Support

5 / 5 Share

April 25, 2023

Fast and helpful support. Good value. There's an issue with business hours - ability to set it automatically - but they say this is being worked on

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support

5 / 5 Share

April 23, 2023

Thank you very much Mia, for your help in reducing the size of the display and also for your kind advice.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support

5 / 5 Share

April 21, 2023

Great app to use, high recommend them. As they have chat support app, they are also doing this job perfectly. you need only for live chat!

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share

April 20, 2023

Mariadel​ is very kind and very helpful,it very nice to talk with her! :) If you got any problem, you can find answer here!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel | Willdesk Support

5 / 5 Share

April 19, 2023

Great App Nona helped me add the app to my phone so I won’t miss any messages. Connecting with my customers is very important.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share

April 16, 2023

Great chat app with user friendly interface and fast support team, that provide very clear support if you have a problem.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel | Willdesk Support

5 / 5 Share

April 12, 2023

Very good and professional, they answered my questions in detail and explained patiently, so far this app works well, I recommend it!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support

5 / 5 Share

April 11, 2023

Very great experience with Nona , she completly solve my problem. I am so happy she knows perfectly her work . Thanks

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona| Willdesk Support

5 / 5 Share

April 11, 2023

We used the App for some time and had a very good experience. It's not a gigantic suite, rather an App focused on doing what it is designed for. Developers are keen to hear you and add features that make sense. Customer support is great. Overall a fantastic App worth trying. We uninstall due to different reasons, but will certainly consider re-installing in future.

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona | Willdesk Support

5 / 5 Share

April 11, 2023

I recently had the pleasure of interacting with Willdesk chat customer service representative, and I have to say that I was thoroughly impressed with the level of service I received. The reply was quick and detailed. Thank you!

Store

bzyoo

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support

5 / 5 Share

April 10, 2023

I am pleased to provide a five star review for the excellent online customer service system provided by this company. The service has exceeded my expectations in every way. First, the system was very easy to navigate and I was able to find the information I needed quickly and efficiently. The interface is user-friendly and I appreciate the clear and concise language used throughout the system. However, what really makes this customer service system stand out is the excellent level of support provided by the team. They have been incredibly responsive to my queries and their knowledgeable answers are always helpful and informative. It is clear that they truly care about their customers and take pride in providing top notch service. Overall, I am very impressed with this online customer service system and would highly recommend it to anyone who needs reliable, efficient and friendly support. Kudos to the team for a job well done!

Using app

23 days

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel | Willdesk Support