All reviews

Rating Breakdown

  • 5
    94% (354 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 92% (344)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2022

I used this app to do a FAQ for my website and Nonna helped me and provided an excellent service. Thanks a lot!

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Oct. 22, 2022

A very user friendly app! Customer support (Jade) is very helpful, patient and efficient! love the app!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 10, 2022

Great customer service and amazing product! Highly recommend it to anyone wanting to integrate live chat!!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 10, 2022

Top Notch support! Thanks to Regina for showing detailed steps of using the app, highly recommended!

Using app

42 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Regina|Willdesk Support

5 / 5 Share

Sept. 9, 2022

Seems to be a great app so far.. I have not used it extensively yet but im finding it a useful app and friendly helpful staff.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Sept. 7, 2022

Great app with Great customer service from Alannis! This is what i'm looking for, user friendly app and great for my store inquiry!

Store

Babyboo

Using app

1 day

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Sept. 6, 2022

Hi, I am Verry Happy with the customer service. Will use again. ------------------------------------

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you! Best Regard, Nona|Willdesk

5 / 5 Share

Sept. 6, 2022

This app is very useful! It can save me a lot of time and help improve my work efficiency! The only regret is that the shape of the chat button cannot be changed.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you! Best Regard, Alannis|Willdesk

5 / 5 Share

Sept. 5, 2022

Great App and Great Support with Nona !! there are a lot of functions and the best thing is its free and they will update constantly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you! Best Regard, Nona|Willdesk

5 / 5 Share

Sept. 5, 2022

Excellent app with superior customer service. Give it a try and I'm sure you'll agree. Molly was quick to reply and was able to implement suggestions and make changes on the spot. Great job on this app.

Using app

About 7 hours

Total reviews

5

Average rating

5.0

Developer Reply

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Molly

5 / 5 Share

Sept. 5, 2022

Support très efficace et sympathique, l'application a l'air complète en plus, je recommande ! Merci !

Using app

19 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Ouah! Merci beaucoup pour votre avis 5 étoiles ! Si vous avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes heureux de vous aider. Cordialement, Molly

5 / 5 Share

Sept. 1, 2022

Début de lancement et d'utilisation de l'application,les premiere impression et le support son très bon

Using app

About 1 hour

Total reviews

11

Average rating

4.6

Developer Reply

Merci pour votre évaluation 5 étoiles. Nous sommes ravis de savoir que nous avons pu vous offrir un excellent service. Nous serions très reconnaissants si vous pouviez parler de notre application à un ami afin que nous puissions aider plus de personnes. Veuillez nous contacter à tout moment si vous avez des questions !! Nous serons toujours disponibles pour vous aider ! Sincères salutations, Nona|Willdesk

5 / 5 Share

Sept. 1, 2022

Haven't tried the app yet as we are still building the store, but the team provide free upgrade to pro version to let us try. thanks for that!

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you! Best Regards, Alannis|Willdesk Support

5 / 5 Share

Aug. 31, 2022

Great so far, just set up so yet to fully use, but a very helpful Customer Services team and easy to set up.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share

Aug. 26, 2022

So far, they don't have all the features I would like (chat translation - multilingual, icon change), but the support is one of the best. They didn't have the chat translated into my language yet and they fixed it within a day. Keep up the good work.

Using app

About 5 hours

Total reviews

8

Average rating

3.6

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share

Aug. 25, 2022

Nona is awesome! She is so kind and professional and was quick to respond to my inquiry. I really love how easy she is to work with! The app itself is super easy to onboard and customize to fit your brand theme! I highly recommend!

Using app

About 16 hours

Total reviews

14

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Aug. 25, 2022

Outstanding support for this app. The App ie easy to use, very complete, and you can use it for free.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Aug. 25, 2022

Great customer service Jessa! All issues were resolved! From assisting me to upgrade my plan, removing members and adding customer location. Double thumbs up!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share

Aug. 24, 2022

Ottima chat e supporto veloce... possibilità di personalizzarla ..molti servizi utili aggiuntivi ...consigliata!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire! Distinti saluti, Nona|Supporto da scrivania

5 / 5 Share

Aug. 24, 2022

Jess did a great job, very helpful! Would feel comfortable speaking with them anytime about help needed.

Using app

About 13 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support