Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
355
Reviews
Chart
#1,036
Shopify

All reviews

5 / 5 Share
Sept. 1, 2022

Haven't tried the app yet as we are still building the store, but the team provide free upgrade to pro version to let us try. thanks for that!

Store Using app Total reviews Average rating
booriaustralia 17 days 4 5.0
Developer Reply

Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you! Best Regards, Alannis|Willdesk Support

5 / 5 Share
Aug. 31, 2022

Great so far, just set up so yet to fully use, but a very helpful Customer Services team and easy to set up.

Store Using app Total reviews Average rating
Hannah Heys Textiles 25 minutes 1 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share
Aug. 26, 2022

So far, they don't have all the features I would like (chat translation - multilingual, icon change), but the support is one of the best. They didn't have the chat translated into my language yet and they fixed it within a day. Keep up the good work.

Store Using app Total reviews Average rating
AMOUR Parfums About 5 hours 8 3.6
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share
Aug. 25, 2022

Outstanding support for this app. The App ie easy to use, very complete, and you can use it for free.

Store Using app Total reviews Average rating
Helloshop26 1 day 3 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Aug. 25, 2022

Great customer service Jessa! All issues were resolved! From assisting me to upgrade my plan, removing members and adding customer location. Double thumbs up!

Store Using app Total reviews Average rating
Fila South Africa About 1 month 5 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share
Aug. 24, 2022

Ottima chat e supporto veloce... possibilità di personalizzarla ..molti servizi utili aggiuntivi ...consigliata!

Store Using app Total reviews Average rating
Gmusic Shop About 1 hour 2 5.0
Developer Reply

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire! Distinti saluti, Nona|Supporto da scrivania

5 / 5 Share
Aug. 24, 2022

Jess did a great job, very helpful! Would feel comfortable speaking with them anytime about help needed.

Store Using app Total reviews Average rating
Killer Mystery About 13 hours 3 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share
Aug. 23, 2022

I have tried other apps, but this one is so easy to integrate. Has alot of features and customer support from Nona is outstanding!

Store Using app Total reviews Average rating
Street Rides 26 minutes 7 4.9
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Aug. 19, 2022

Just downloaded it. So far so good! Customer service was very helpful. The Pro Version of the app is currently free

Store Using app Total reviews Average rating
Tristar Plants 31 minutes 10 4.2
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share
Aug. 17, 2022

超棒的,客服也很好 功能方面也是非常复合我们的预期,反正就是用起来感觉也挺舒服的 刚好可以把WhatsApp 还有Facebook的聊天工具结合起来,还有这个插件的功能上也能展示一些基础的FAQ,不错不错

Store Using app Total reviews Average rating
cigadesign.official 12 minutes 4 5.0
Developer Reply

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,因此我们可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务! 此致, Molly|Willdesk 支持

5 / 5 Share
Aug. 16, 2022

Thank you so much let me find this app. so helpful, looks like my store has a team behind me, actually only myself. but this app helped set up all the customer questions for me, and save me a lot of time and energy. strongly recommend. I am so happy about the customer service and this app ability.

Store Using app Total reviews Average rating
Spirit Art USA About 4 hours 5 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Aug. 16, 2022

The installation, setup and customization are super easy and the customer service is top notch! I've been looking for a decent chat app for a while and am so glad I found this one!

Store Using app Total reviews Average rating
TNDCanada About 21 hours 5 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Aug. 16, 2022

Great service!! Beautiful and professional customizable app. Nona was really helpful and helped me with all little details I asked. Thanks!

Store Using app Total reviews Average rating
Crochetmilie About 1 hour 19 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Aug. 16, 2022

It's easy to set up. There is instant and helpful support. A practical app integrating WhatsApp. I like it.

Store Using app Total reviews Average rating
Unique Moissanite About 12 hours 4 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share
Aug. 8, 2022

Wonderful customer service from Nona and her team. Highly recommend this app - it is so easy to install.

Store Using app Total reviews Average rating
Glow Proteins About 1 hour 4 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Aug. 8, 2022

Great app & very quick help desk. Easy to use & install. . . . . . . . . .. . . . . . . . . . . . . . .

Store Using app Total reviews Average rating
XO Garden Accessories About 1 hour 5 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share
Aug. 6, 2022

I needed help upgrading to pro plan for chat and Jessa was lightning quick to help me out she did a great job and I got help right away. he immediately understood me. Great job and great customer service!!

Store Using app Total reviews Average rating
Dir's Factory Store 15 minutes 5 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share
Aug. 5, 2022

Just installed. SO far everything has been fantastic. Customer service has been amazing. Would definitely recommend.

Store Using app Total reviews Average rating
Seriously Stickers About 1 hour 3 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Aug. 4, 2022

So far so good. They're still working on integrations with social media and the iOS app but I like how many more customizations I can add here than in the Shopify Inbox app.

Store Using app Total reviews Average rating
Austar About 1 hour 4 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share
Aug. 3, 2022

very nice app, has premium features for free right now, dont know how long we can use it, help articles load slow and I wish we had android and iOS app, it would be perfect! Other wise 5 star for it for now

Store Using app Total reviews Average rating
RANKA JEWELLERS 24 days 3 4.7
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

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