Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#520
All reviews
Rating Breakdown
Review RSS Feed
March 10, 2023
Lovely conversation with Nona, really very helpful and friendly :) I will get back if I have any other issues.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
March 9, 2023
Nona is so lovely and super helpful. All my questions are answered. Getting more excited to explore Willdesk with this amazing support :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
March 9, 2023
the support was so professional, they answer fast and give you the right response. I like my experience with the Willdesk team
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mariadel | Willdesk Support
March 9, 2023
I am rating the Free version. for most this a superb version to get going with, if your maxing out the free version well thats a good thing to then go beyond. It only lacked one minor feature i was asked to do and would want myself. i contacted support via there own chat tool got instant support and feedback on the item i was wishing for be added to the app. For now my request/inquiry was not possible/available but was good enough to send on to devs to consider, if support sees that , well thats a 5 star from me. Support understanding something so good and sending back to team is good to hear. thank you Mariadel | Willdesk Support Team from the apps support team who helped our business with questions.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
March 6, 2023
Nona is superb. Her patience in helping us is great. And the app has been handy to us. I'll be giving her a thumbs up as well as the app. 5 stars for Nona and 4 stars for the app :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
March 5, 2023
Been trying out some different Chat Apps and I came across Willdesk. It had some handy some new features I wanted to try out such as order tracking. I had a few initial questions and I jumped on the internal support Chat and Pia was so helpful at answering my questions and making sure I all my questions were answered. I look forward to using the App into the future.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Pia | Willdesk Support
March 5, 2023
Awesome app! Easy to setup and great support. Mia from their support was very helpful and prompt. Highly recommend this app!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mia | Willdesk Support
March 5, 2023
Mariadel was super helpful helping me set up the chat for my store. I am excited to see how this will work and benefit my store. Thank you so much.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mariadel | Willdesk Support
March 5, 2023
Incredible app for more personalized customer support. I recommend without a doubt. Mariadel was amazing, fast and super kind while helping me!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mariadel | Willdesk Support
March 5, 2023
Amazing app. Really good customer service. Would definitely recommend this app to anyone starting an online business.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mia | Willdesk Support
March 4, 2023
Awesome app! Easy to setup and great support. Pia from their support was very helpful and prompt. Highly recommend this app!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support
March 3, 2023
A lot of things to utilize for your store through this app. Very wonderful experience, recommend it for your Store as well.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
March 1, 2023
There are a few most options i wish it had with multiple store use but otherwise the app is great. It is easy to set up and configure and the customer support is fast and knowledgable.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Feb. 28, 2023
I have used many apps, Online portals, Products and Wrote allot of reviews online. And I write reviews as my social Duties. I never Exaggerate my experiences. But Believe me. I installed this app just for trial basis. But after I used it. And the customer service they gave me. They even did things for me I never asked... I was surprised. I have never seen such a great customer Service on any online portal.. Love you guys.. <3 <3 <3 My customer service agent was NONA!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Feb. 25, 2023
This app is fantastic! I just got the app, and its details of keeping track of your clients with the live chat feature to convert your client are beyond helpful. I 100% recommend this app, and Mariadel has been beyond helpful with the setup process of the will desk, going above and beyond to assist my needs!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
Feb. 25, 2023
Mariazell ist die beste! Bisher funktioniert die App gut, ich habe sie aber noch keinem Härtetest unterzogen. Das folgt noch.
Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein! Mit freundlichen Grüßen, Mariadel|Willdesk-Support
Feb. 23, 2023
Very easy use and powerful tool. I searched for a couple of tools, finally decide this one. Myself and my team like it very much! Also Mariadel was very helpful, she knows exactly what I am looking for
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
Feb. 18, 2023
just started using the app. the customer service is really good. they answer and ready to help me so fast! the app is nice! I love it
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. Mia | Willdesk Support
Feb. 16, 2023
After some minor issues with the app Nona was extremely helpful and managed to help resolve the issues. I can highly recommend this app and customer service
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Feb. 15, 2023
Mia has helped me with everything since I joined WillDesk. I would recommend you to use willdesk and talk to mia for help. Thank you Mia for the help
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mia | Willdesk Support