All reviews

Rating Breakdown

  • 5
    97% (739 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
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5 / 5 Share

Feb. 16, 2023

After some minor issues with the app Nona was extremely helpful and managed to help resolve the issues. I can highly recommend this app and customer service

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Feb. 15, 2023

Mia has helped me with everything since I joined WillDesk. I would recommend you to use willdesk and talk to mia for help. Thank you Mia for the help

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mia | Willdesk Support

5 / 5 Share

Feb. 15, 2023

Mia has helped me with everything since I joined WillDesk. I would recommend you to use willdesk and talk to mia for help. Thank you Mia for the help

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. Best Regards, Mia | Willdesk Support

5 / 5 Share

Feb. 13, 2023

Very easy use and powerful tool. I searched for a couple of tools, finally decide this one. Myself and my team like it very much! Also the team is also very helpful, they know exactly what I am looking for. And have some of my pending requests solved out very smoothly.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support

5 / 5 Share

Feb. 11, 2023

I have to say that it is by far the best Shopify chat app I have ever used. Customers can just paste or upload images and videos up to 30 MB!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Feb. 10, 2023

I have recently started using live chat software called WILLDESK. I have to say that it is by far the best Shopify chat application I have ever used. It is straightforward to use and very user-friendly. You must install the app to Shopify, and you can start typing your message with your customers. Customers can just paste or upload images and videos up to 30 MB!!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Feb. 9, 2023

Its a great app and we are very glad to have known and using Willdesk..It satisfies every our need ..I absolutely advice this app for your store

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Feb. 8, 2023

Very happy with the app, user interface is really nice & easy to use. I had an ongoing issue also with my store so i spoke with a lovely lady called Nona via the live chat and she went above and beyond to resolve my issue. Great customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Feb. 7, 2023

The app itself. The team. The functionalities. All very impressive. The live chat is visually stunning and the features are great like the FAQ and the image uploader. We've tested multiple Live Chat apps and Willdesk wins hands down. Thanks guys!

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support

5 / 5 Share

Feb. 6, 2023

The application is very useful in running a small shop. Customers have a very easy way to contact us.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support

5 / 5 Share

Feb. 4, 2023

Willdesk is a super useful app to have on my site. Real time notifications on either cell or desktop. The team is super responsive and will guide you through any issues you run into.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Feb. 3, 2023

The app is great, but the customer support is incredible. Pia was helpful in resolving the issues on-site. Great support team

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Pia|Willdesk Support

5 / 5 Share

Feb. 2, 2023

5-star support. Nona is freaking amazing. Incredible good team and solid application. Core functions is there and it is doing it flawlessly. Missing some functions, but it is on the roadmap.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona |Willdesk Support

5 / 5 Share

Feb. 2, 2023

I can't thank enough Nona, the application is on top of my expectation but the Customer Support is incredible. Nona helped me a lot, thank you!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona |Willdesk Support

5 / 5 Share

Feb. 1, 2023

5 starts, great support team, lots of options even with the free plan, in my opinion that's a lot better than shopify inbox

Store

NewLove

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley |Willdesk Support

5 / 5 Share

Feb. 1, 2023

Great customer service helped me so much to set everything up it's a great app I would recommend it

Using app

About 1 month

Total reviews

11

Average rating

4.8

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley |Willdesk Support

5 / 5 Share

Jan. 26, 2023

Very nicely made live chat app. Support is really calm and generally the app just does the thing that it says it does.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona |Willdesk Support

5 / 5 Share

Jan. 25, 2023

It is very easy to use, and setup, free plan is also a lot of features. Live chat support is also very accommodating.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel |Willdesk Support

5 / 5 Share

Jan. 25, 2023

Absolutely amazing app! A must have for any online commerce store!

Store

7SENZ

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel |Willdesk Support

5 / 5 Share

Jan. 25, 2023

Mariadel's support from the Willdesk app was outstanding. Her attention to detail and prompt assistance made the experience seamless and enjoyable. Her dedication to ensuring customer satisfaction is truly commendable.

Store

Zeno

Using app

7 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel |Willdesk Support