Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
355
Reviews
Chart
#1,041
Shopify

All reviews

5 / 5 Share
March 18, 2022

Great app, very userfriendly interface. I am looking forward to the update with the new features. That will make this app the one stop shop!

Store Using app Total reviews Average rating
Francisbyfb About 1 hour 12 5.0
Developer Reply

So glad to hear that you are satisfied with our app! We will update you once the feature is available. Have a nice day! Esther

5 / 5 Share
March 11, 2022

Support is awesome and the app is great and really simple to set up - At first the widget icon was terribly slow to load on the website but they fixed it in no time - Nice going team!!

Store Using app Total reviews Average rating
Field Made Co. 1 day 7 4.0
Developer Reply

Thank you for your positive review! We have accelerated the loading speed. Sorry for the inconvenience we brought you.

5 / 5 Share
March 9, 2022

I used this app to add live chat & FAQ page to my website and it works reaaally well! Besides, do appreciate the kind and warm help from Esther.

Store Using app Total reviews Average rating
GNEPH 21 minutes 1 5.0
Developer Reply

Wonderful!! Thank you so much for your approval! We are glad that we can help you. Should you need any help, just let us know. We are delighted to lend our hands. Esther

5 / 5 Share
March 1, 2022

easy set up, so far great! waiting for the app to be released and some customisations to be made but overall great as the app is free

Store Using app Total reviews Average rating
INUA 43 minutes 3 5.0
Developer Reply

So glad to hear that you are satisfied with our APP. Thank you so much for your approval. Regards, Esther

5 / 5 Share
March 1, 2022

Awesome support and features love it! They are very helpful to setup language customizations and other features. Recommended!

Store Using app Total reviews Average rating
ezgame.dk About 3 hours 3 5.0
Developer Reply

Bravo! Thank you so much for your positive 5-star review and recommend us! Should you need any help, just let us know. We are always here for you. Much appreciated, Esther

5 / 5 Share
Feb. 25, 2022

Great service and really helpful. Had issue with the integration into my theme and they were resolving the problem very fast. Nona was also wonderful in answering my questions. App itself has great features and additional features seem to be in the works.

Store Using app Total reviews Average rating
EcofiedHome About 23 hours 14 5.0
Developer Reply

We're pleased that you are satisfied with our customer service. 😆 Thanks so much for the positive 5-star review! Much appreciated, Esther

5 / 5 Share
Feb. 22, 2022

This app was so easy to set up that I kept anticipating something difficult around the corner, but that never happened! This app is clean, simple and enormously user-friendly!

Store Using app Total reviews Average rating
Danny Gordon Art About 4 hours 14 4.9
Developer Reply

Wow! Thank you so much for your feedback! It's a treasure for us. If there is anything we can do, just let us know. We are always here to help. Cheers!🥂 Esther

5 / 5 Share
Feb. 16, 2022

Easy to set up FAQs for my clients so we don't have to answer the same questions all the time which saves us time. Thank you!

Store Using app Total reviews Average rating
Shisha Buzz SA About 21 hours 3 5.0
Developer Reply

Wonderful! So glad to hear that you have a 5-star experience. We will keep going to offer better service. Much appreciated, Esther

2 / 5 Share
Jan. 25, 2022

Specifically reviewing the FAQ functionality. Was working fine when I installed it and the app has undergone a major overhaul. Might work fine for other functions but FAQ is no longer managed within Shopify.

Store Using app Total reviews Average rating
SunJack 19 days 5 4.4
Developer Reply

Hi there, We are deeply sorry that you had a bad experience with our APP. FAQ has been upgraded to Willdesk and all the data of FAQ is moved to the Help Center of Willdesk. Beside the functions we support previously, there are more useful features added in Willdesk. You can also edit your FAQ questions in the Help Center. We will highly appreciate it if you could give us another chance. Sorry again for the inconvenience we brought you. Regards, Ruby

5 / 5 Share
Jan. 11, 2022

Fast, easy customer support! The app works great! Easy to use and understand. Definitely a must-have app for FAQ's

Store Using app Total reviews Average rating
rusticstrengthwholesale About 7 hours 7 4.9
Developer Reply

Hi there, Thank you for your approval. We are glad that we can help you. If there is anything else we can help with, just feel free to contact us. Thanks again for your support. Have a nice day~ Regards Anne

5 / 5 Share
Jan. 7, 2022

Anne was wonderful. She helped me along with activating my app. She also introduced me to couple of new apps that I find them super useful

Store Using app Total reviews Average rating
1Coach Australia 42 minutes 3 5.0
Developer Reply

Hi there, Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Anne

4 / 5 Share
Jan. 6, 2022

I just installed this app due to the reviews, seems positive. I'm currently editing my FAQs and it's seamless and easy. I also needed to upgrade to pro to continue and support offers it for free which is great! Looking forward to using this app.

Store Using app Total reviews Average rating
On The Table About 1 hour 3 4.7
Developer Reply

Hi On The Table, Thank you for your approval. We value your feedback and your support means a lot to us. We will keep going to offer better service. If there is anything else we can help, please feel free to contact us. Thanks again for your support. Have a wonderful day! Regards Anne

5 / 5 Share
Dec. 23, 2021

Very easy to use. So far its worked out great for our store. It was easy to update all our questions and get it up and running.

Store Using app Total reviews Average rating
Graze Los Angeles 16 minutes 1 5.0
Developer Reply

Hi there, Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us. Thanks again for your support. Have a nice day! Regards Anne

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