All reviews

Rating Breakdown

  • 5
    94% (354 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 92% (344)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2022

All is very good esp Kelly who assisted me. Very helpful and enthusiastic! Our store can now accommodate more features.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! ! I wish you a prosperous business and a lot of money! Kelly|Willdesk Support

5 / 5 Share

May 28, 2022

Hasta el momento bien espero no se desactive todo muy bien . hemos inbstalado con facillidad y configurado todo super rapido , esperamos no se desactive rapidemente

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Apreciaremos mucho su apoyo al recomendarnos a su amigo sobre nuestra aplicación, para que podamos ayudar a otras personas. Si tiene alguna pregunta, no dude en contactarnos en el chat en vivo y el correo electrónico. Saludos cordiales, Nona|Soporte de Willdesk

5 / 5 Share

May 27, 2022

Great app, awesome customer service! The app works as advertised and was very simple to configure. Would recommend.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Kelly|Willdesk Support

5 / 5 Share

May 27, 2022

我使用了这个应用,使用起来特别明了便捷,界面设计舒适,会话界面也特别方便简洁,大大提升了我们的工作效率,服务也特别棒,能够帮客户及时处理问题,很满意,支持,希望能继续研发更科学和方便的功能,让客户喜欢

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

非常感谢您能给我们的app留下您宝贵的评价!!您的支持和建议永远是wiildesk前进的最大动力!在此我代表全体团队成员对您表示最诚挚的感谢!! 祝您生意兴隆 财源广进! kelly/willdesk support

5 / 5 Share

May 26, 2022

Easy to set up, sleek, and extremely helpful customer support. Definitely looking forward to the coming weeks and seeing everything more that this great application has to offer!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share

May 26, 2022

The customer service is very prompt, Kelly and the plugin is good, it is recommended to use. Hope the new features come out soon

Using app

About 1 hour

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share

May 26, 2022

Support Team is Great! and was very helpful setting up and simple and easy to use app as well cheers!

Store

Carnage

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share

May 26, 2022

great!!!!!!!quick support!!!!!!! any question can be sloved. it worth to try. more function will be updated.

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share

May 24, 2022

Great App! Totally Free App including all the upgrades. Kelly is the best and helped me so fast. love it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share

May 20, 2022

Ich nutze diese App. Aus User Experience und User Interface Sicht sehr einfach gehalten. Sehr schneller Support im Live-Chat. Kann nur weiterempfehlen.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

4 / 5 Share

May 16, 2022

安装时不确定是否时网络问题,一直打不开安装不了,试了好长时间才成功的,平时联系客服有事也会出现这个问题,其他都很好,但是希望可以增加一项,频道里可以添加另外的独立页面且可以自己选择排版,追踪订单数量可以放开限制。

Using app

4 days

Total reviews

5

Average rating

4.8

Developer Reply

非常感谢您关于我们app的宝贵建议,我们的开发技术人员已经根据您提出的问题马上进行了排查和维护,请您放心,问题马上就能得到解决!关于订单查询量的事宜您可以找我们的客服人员为您开放权限哈~我们会立即帮您解锁至尊VIP无限制查询权限!最后请允许我代表willdesk团队成员向您表示我们的感谢!您的支持和建议是我们前进的最大动力! 最真挚的祝福 Kelly/willdesk support

5 / 5 Share

May 5, 2022

The App does exactly what is says and more. Its also very easy to set up, and all this for free. Highly recomend

Using app

9 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for giving us a 5-star review. We are really grateful that our app satisfies your need and we will much appreciate for keeping your supporting us by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Nona|Willdesk Support

5 / 5 Share

May 1, 2022

I am starting to use this app but so far it's been a great experience and very helpful customer service

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. If you have any questions or problems just send a message on the live chat anytime we are open 24/7. Best Regards, Nona| Willdesk Support

5 / 5 Share

Jan. 23, 2025

I had a great experience with Nona. She took care of the problem and all is good. Thanks.

Using app

Almost 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Hello,Uniquely Branded! You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona|Willdesk Support

5 / 5 Share

April 24, 2022

Amazing app that provide most of the features that client needs. Super amazing customer service. Fast in respond, kind and helpful. Thank you Esther and Jian for the fast respond. Really appreciate. Highly recommended.

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello, GEON ALPS! Thank you for taking the time to share your positive experience with us! Should you need any help along the way, just let us know. We are delighted to lend our hands. All the best Nona

5 / 5 Share

April 23, 2022

Great app, it has all basic help center and chat related items for a small business like me. Only thing I feel as missing is an android app to keep track of customer message, hope it is added in future.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, PlanetPeachy! You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. And yes we are releasing the mobile apps sooner. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share

April 21, 2022

10/10 für diesen Support. Absolute Empfehlung der App! Die App funktioniert auch super! Alles wird ganz einfach erklärt und wie gesagt der support via Chat ist 1A!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hello, IRRESS BEAUTY | irress.com! Es ist großartig, dass Sie Ihre Zufriedenheit zum Ausdruck bringen, indem Sie eine Bewertung schreiben. Es bedeutet uns so viel. Wir haben hart daran gearbeitet, unseren Kunden das bestmögliche Erlebnis zu bieten. Bitte beachten Sie, dass wir immer offen für Vorschläge sind, wie wir unsere Dienstleistungen weiter verbessern können. Senden Sie uns einfach eine kurze Nachricht im Live-Chat, wann immer wir rund um die Uhr geöffnet haben. Habt einen schönen Tag und bleibt gesund! Mit freundlichen Grüßen Nona

5 / 5 Share

April 15, 2022

This app is the greatest! Its already simplifying customer service and their helpdesk is phenomenal! Best app I found! Thank you, thank you, thank you!

Using app

2 days

Total reviews

2

Average rating

3.5

Developer Reply

You're amazing for expressing your satisfaction by writing a review, infanttech . It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share

April 1, 2022

Great friendly customer service! I'm loving the app so far and will hopefully give me great conversions

Store

ELLKA

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello ELLKA, Thank you for taking time to share your positive experience with us ! Should you need any help along the way, just let us know. We are delighted to lend our hands. All the best Esther

5 / 5 Share

March 31, 2022

Very good customer service, helps us a lot. professional and patient. Chat with them several times, and they respond in a very short time.

Store

Yeewise

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You're amazing for expressing your satisfaction by writing a review, Yeewise. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona