All reviews

Rating Breakdown

  • 5
    97% (739 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
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5 / 5 Share

Sept. 11, 2022

Amazing app with wonderful support. I think it is the best online chat system on the market with a lot of free options , Thank you .

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 11, 2022

Setup is quite good. Ability to add predefined responses and ability to respond via whatsapp. It would be nice if the whatsapp messages were prefixed with "from :" or similar, as the messages just appear on my mobile at the moment

Using app

3 months

Total reviews

5

Average rating

3.8

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 11, 2022

Awesome app so far, really helpfull support as well ('Jade' is an awesome help). Really easy to use, and you can change the colours and design quite easily.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 10, 2022

Great customer service and amazing product! Highly recommend it to anyone wanting to integrate live chat!!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 10, 2022

Top Notch support! Thanks to Regina for showing detailed steps of using the app, highly recommended!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Regina|Willdesk Support

5 / 5 Share

Sept. 9, 2022

Wonderful App....Nona from support team was very helpful and helped to configure the app....Must have app

Using app

2 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Sept. 9, 2022

Absolutely easy to use, great appearance. I have not experienced better customer service anywhere else, thank you Nona for assisting me so well. Overall, highly recommended!

Store

MY CATS

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Sept. 9, 2022

Seems to be a great app so far.. I have not used it extensively yet but im finding it a useful app and friendly helpful staff.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Sept. 9, 2022

I had some concerns and have contacted customer service. I have written with Jade. I don't know how to explain, what I can say is that she is the best, kindest and most helpful person. Thank you very much.

Store

TheHoom

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 9, 2022

the application met all my expectations, it looks great, runs well and the support with "JADE" is great. all resolved immediately

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 9, 2022

Excellent app with all the usefull features you need and have great all time customer support I would highly recommend to use WILLDESK!

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 9, 2022

Easily customizable and lightweight app. Some Of the options we didn’t need were easily disabled. One small point of work: make the whatsapp chat option more accessible. Thanks for your help and time Nona!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Sept. 8, 2022

An excellent app that deserves more than five stars, great customer service, and the app is free, one of the best apps ever

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Sept. 8, 2022

100/10. I'm glad I found this app. It's everything I was looking for. Regarding support, Nona was very nice and helped me with what I needed in a very short time.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Sept. 8, 2022

This app is easy to set up and with good user experience, and is totally free, the support are very friendly as well

Store

Kumiko

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Sept. 8, 2022

10/10 Support. Jade was very helpful! I recommend this app for everyone that wants to set up Live Chat!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jade|Willdesk Support

5 / 5 Share

Sept. 8, 2022

Great and app and great customer services from the team. They explained well and also offered some suggestions

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share

Sept. 8, 2022

Free and works amazingly. I love it. My store feels more equip and inviting for customers to find solutions to their problems.

Using app

6 months

Total reviews

16

Average rating

4.7

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support

5 / 5 Share

Sept. 7, 2022

Great app with Great customer service from Alannis! This is what i'm looking for, user friendly app and great for my store inquiry!

Store

Babyboo

Using app

1 day

Total reviews

6

Average rating

4.5

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Sept. 7, 2022

Couldn't be happier with this app! Fast response and customer oriented service, can highly recommend for sure!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support