Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
355
Reviews
Chart
#1,036
Shopify

All reviews

5 / 5 Share
May 29, 2022

All is very good esp Kelly who assisted me. Very helpful and enthusiastic! Our store can now accommodate more features.

Store Using app Total reviews Average rating
Developer Reply

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! ! I wish you a prosperous business and a lot of money! Kelly|Willdesk Support

5 / 5 Share
May 28, 2022

Hasta el momento bien espero no se desactive todo muy bien . hemos inbstalado con facillidad y configurado todo super rapido , esperamos no se desactive rapidemente

Store Using app Total reviews Average rating
Kndit Caps About 20 hours 1 5.0
Developer Reply

Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Apreciaremos mucho su apoyo al recomendarnos a su amigo sobre nuestra aplicación, para que podamos ayudar a otras personas. Si tiene alguna pregunta, no dude en contactarnos en el chat en vivo y el correo electrónico. Saludos cordiales, Nona|Soporte de Willdesk

5 / 5 Share
May 27, 2022

Great app, awesome customer service! The app works as advertised and was very simple to configure. Would recommend.

Store Using app Total reviews Average rating
US Mangowale About 3 hours 1 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Kelly|Willdesk Support

5 / 5 Share
May 27, 2022

我使用了这个应用,使用起来特别明了便捷,界面设计舒适,会话界面也特别方便简洁,大大提升了我们的工作效率,服务也特别棒,能够帮客户及时处理问题,很满意,支持,希望能继续研发更科学和方便的功能,让客户喜欢

Store Using app Total reviews Average rating
keychron.uk 19 days 1 5.0
Developer Reply

非常感谢您能给我们的app留下您宝贵的评价!!您的支持和建议永远是wiildesk前进的最大动力!在此我代表全体团队成员对您表示最诚挚的感谢!! 祝您生意兴隆 财源广进! kelly/willdesk support

5 / 5 Share
May 26, 2022

Easy to set up, sleek, and extremely helpful customer support. Definitely looking forward to the coming weeks and seeing everything more that this great application has to offer!

Store Using app Total reviews Average rating
hqdtechusa About 1 hour 4 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share
May 26, 2022

The customer service is very prompt, Kelly and the plugin is good, it is recommended to use. Hope the new features come out soon

Store Using app Total reviews Average rating
Inlovearts About 1 hour 7 4.4
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share
May 26, 2022

Support Team is Great! and was very helpful setting up and simple and easy to use app as well cheers!

Store Using app Total reviews Average rating
Carnage About 1 hour 2 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share
May 26, 2022

great!!!!!!!quick support!!!!!!! any question can be sloved. it worth to try. more function will be updated.

Store Using app Total reviews Average rating
Bseedswitch 27 days 3 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share
May 24, 2022

Great App! Totally Free App including all the upgrades. Kelly is the best and helped me so fast. love it.

Store Using app Total reviews Average rating
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

5 / 5 Share
May 20, 2022

Ich nutze diese App. Aus User Experience und User Interface Sicht sehr einfach gehalten. Sehr schneller Support im Live-Chat. Kann nur weiterempfehlen.

Store Using app Total reviews Average rating
cesaclothing 4 days 5 5.0
Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support

4 / 5 Share
May 16, 2022

安装时不确定是否时网络问题,一直打不开安装不了,试了好长时间才成功的,平时联系客服有事也会出现这个问题,其他都很好,但是希望可以增加一项,频道里可以添加另外的独立页面且可以自己选择排版,追踪订单数量可以放开限制。

Store Using app Total reviews Average rating
Developer Reply

非常感谢您关于我们app的宝贵建议,我们的开发技术人员已经根据您提出的问题马上进行了排查和维护,请您放心,问题马上就能得到解决!关于订单查询量的事宜您可以找我们的客服人员为您开放权限哈~我们会立即帮您解锁至尊VIP无限制查询权限!最后请允许我代表willdesk团队成员向您表示我们的感谢!您的支持和建议是我们前进的最大动力! 最真挚的祝福 Kelly/willdesk support

5 / 5 Share
May 5, 2022

The App does exactly what is says and more. Its also very easy to set up, and all this for free. Highly recomend

Store Using app Total reviews Average rating
Ted Baker Serbia 9 minutes 3 4.7
Developer Reply

Thank you for giving us a 5-star review. We are really grateful that our app satisfies your need and we will much appreciate for keeping your supporting us by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Nona|Willdesk Support

5 / 5 Share
May 1, 2022

I am starting to use this app but so far it's been a great experience and very helpful customer service

Store Using app Total reviews Average rating
Cross Stitching Art About 1 hour 3 5.0
Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. If you have any questions or problems just send a message on the live chat anytime we are open 24/7. Best Regards, Nona| Willdesk Support

5 / 5 Share
Jan. 23, 2025

I had a great experience with Nona. She took care of the problem and all is good. Thanks.

Store Using app Total reviews Average rating
Uniquely Branded Almost 3 years 5 4.8
Developer Reply

Hello,Uniquely Branded! You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona|Willdesk Support

5 / 5 Share
April 23, 2022

Great app, it has all basic help center and chat related items for a small business like me. Only thing I feel as missing is an android app to keep track of customer message, hope it is added in future.

Store Using app Total reviews Average rating
PlanetPeachy 3 days 3 5.0
Developer Reply

Hello, PlanetPeachy! You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. And yes we are releasing the mobile apps sooner. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share
April 21, 2022

10/10 für diesen Support. Absolute Empfehlung der App! Die App funktioniert auch super! Alles wird ganz einfach erklärt und wie gesagt der support via Chat ist 1A!

Store Using app Total reviews Average rating
IRRESS BEAUTY | irress.com About 1 hour 5 5.0
Developer Reply

Hello, IRRESS BEAUTY | irress.com! Es ist großartig, dass Sie Ihre Zufriedenheit zum Ausdruck bringen, indem Sie eine Bewertung schreiben. Es bedeutet uns so viel. Wir haben hart daran gearbeitet, unseren Kunden das bestmögliche Erlebnis zu bieten. Bitte beachten Sie, dass wir immer offen für Vorschläge sind, wie wir unsere Dienstleistungen weiter verbessern können. Senden Sie uns einfach eine kurze Nachricht im Live-Chat, wann immer wir rund um die Uhr geöffnet haben. Habt einen schönen Tag und bleibt gesund! Mit freundlichen Grüßen Nona

5 / 5 Share
April 15, 2022

This app is the greatest! Its already simplifying customer service and their helpdesk is phenomenal! Best app I found! Thank you, thank you, thank you!

Store Using app Total reviews Average rating
infanttech 2 days 2 3.5
Developer Reply

You're amazing for expressing your satisfaction by writing a review, infanttech . It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share
April 1, 2022

Great friendly customer service! I'm loving the app so far and will hopefully give me great conversions

Store Using app Total reviews Average rating
ELLKA About 1 hour 3 5.0
Developer Reply

Hello ELLKA, Thank you for taking time to share your positive experience with us ! Should you need any help along the way, just let us know. We are delighted to lend our hands. All the best Esther

5 / 5 Share
March 31, 2022

Very good customer service, helps us a lot. professional and patient. Chat with them several times, and they respond in a very short time.

Store Using app Total reviews Average rating
Yeewise 3 months 1 5.0
Developer Reply

You're amazing for expressing your satisfaction by writing a review, Yeewise. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share
March 19, 2022

Perfect app which gives the immediate support thank you Nona for making my first experience as the best one. Kudos

Store Using app Total reviews Average rating
Master of Bling About 1 hour 4 5.0
Developer Reply

It's music to our ears that you are satisfied with our customer service! Thank you so much for your positive review. Regards, Esther

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