Willdesk: Live Chat&AI Chatbot
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
feedback
385
chart
#714
All reviews
July 4, 2022
This help me in my work. And also the customer service is so patience and kindness. This help me in my work. And also the customer service is so patience and kindness.
July 4, 2022 Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
July 1, 2022
The service staff was great and upgraded the service for me! I think I will use it, looking forward to the service on the mobile side
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 29, 2022
The customer service agent was great and helped me with a lot of issues, which is a good thing for us! Without her help, you'd have to spend time researching a lot of things, but she'll show you the features and settings of this plugin, which is great!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 29, 2022
The service is very good. The interface of this app is also nice and simple to use. It will be better if there is the function like bot chatting.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 28, 2022
Live chat is an important feature to add to your Shopify store. This app is free to use and has a lot of great features. Customer support is very responsive.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 28, 2022
Molly's service is very good, the experience of the whole application is also very good, and it is very easy to use. Strongly recommended,
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 24, 2022
The APP looks great. It has a ton of useful features. I've just started and not had time to fully verify its work. But Support Service is excellent.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Nona|Willdesk Support
June 24, 2022
Good tool. The support was very fast and efficient. The help button solves multiple problems including live chat, FAQs, and order tracking all for free. Free upgrade + free branding removal as well. Really the best app for a dedicated help center. Ellie was super helpful.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 24, 2022
Very prompt, fast, and friendly use. Will be exploring the app. So far, very impressed with the service, interface and use.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 23, 2022
great help from Richie & of course the team for this app....AWESOME !!! thank you keep up the good work !
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 23, 2022
Functionality perfectly matches our needs. Thanks Mich and Molly. Your customer service is great! Super five-star App!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 22, 2022
The team at UpperCommerce has been extremely helpful in modifying the tool to meet the needs of our shop. The functionality is great, only thing that is missing is an email notification for their WillDesk LiveChat tool.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 21, 2022
Easy to use, easy to set up, customer service guidance where you don’t understand, the best products in the free APP
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 20, 2022
The app is so awesome. The cost is really reasonable and it has the best customer service. Their features can really help you save bunch time
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 19, 2022
A fantastic app, really useful and it has lots more features than I expected to provide a more professional and approachable experience to my customers.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Nona|Willdesk Support
June 17, 2022
This is a great and easy-to-understand app for a live chat on the website. Ellie has been super fast in responding and answering all my questions and is therefore very helpful.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support
June 14, 2022
真的非常简洁!很容易上手,不会的可以直接找在线客服帮你解决,真的非用心,效率也很高。非常满意,完全超出期望值。可以直接查询订单状态,还能自动解答问题,可以设置好模板之后自动回复,真的非常的好用。强烈推荐。
非常感谢您在我们的应用程序上留下宝贵的评论! !您的支持和建议将永远是Willdesk前进的最大动力!我谨代表所有团队成员向你们表示最诚挚的感谢! ! 祝你生意兴隆,财源广进! Willdesk 团队
June 13, 2022
The customer service is great. Even though this app is totally free, the customer assistant still offers me full support at any time.
Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!! I wish you a prosperous business and a lot of money! Best Regards, Molly|Willdesk Support
June 13, 2022
great support team service, especially Molly. I am a new seller now and need to learn more about the app. so far so great. thank you so much
Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!! I wish you a prosperous business and a lot of money! Best Regards, Molly|Willdesk Support
June 13, 2022
Very fast and efficient information. Great help in a matter of minutes. I have a good feeling about this one, let's hope they don't disappoint.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Molly|Willdesk Support