All reviews

Rating Breakdown

  • 5
    95% (364 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 91% (352)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2022

Molly was great! Good app so far, nice not to have to pay for this when just starting out as a website also!

Store

Aqneeq

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 18, 2022

Tech support was very quick to respond. Hoping it'll help increase our overall conversion and that our customers will like this functionality.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 15, 2022

WillDesk is an amazing product for your website, live chat for Facebook, emails, and more. It's really easy to use and can help you increase your conversions and ROI. Thanks for your help Molly!

Using app

31 minutes

Total reviews

10

Average rating

4.3

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 15, 2022

Positive experience so far. Easy to use, lots of resources, and very helpful support! my problem was solved in minutes and I was given clear easy to follow information.

Using app

About 4 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 14, 2022

Professional customer service! Solved my problem and sent the installer on my phone, recommended!!!!

Store

kwumsy

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 13, 2022

Quest'app va molto bene come chat per il sito. Veloce bello con integrazioni importanti. In più l'assistenza è da 5 stelle! Complimenti!

Using app

35 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire! Distinti saluti, Molly|Supporto da scrivania

5 / 5 Share

July 13, 2022

Very usefull app and the team is taking care of us very well. Highly recomended for beginners like us.

Using app

About 13 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 12, 2022

The applet is very useful and worth recommending. The application is very convenient and you can reply offline. Overall, it is a good experience.

Store

GINGTTO

Using app

About 18 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 12, 2022

Pour l'instant, super satisfaite de l'application, Nona m'a donné un bon coup de main pour l'optimisation et la prise en charge! Ça a été très rapide!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en nous recommandant à votre ami à propos de notre application, afin que nous puissions aider d'autres personnes. Si vous avez des questions, veuillez nous contacter à tout moment!! Nous serons toujours là pour vous servir ! Cordialement, Molly|Assistance Willdesk

5 / 5 Share

July 12, 2022

Super easy integration and good customer service from Molly. App UI is easily customizable to match with store theme.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 12, 2022

This is the best livechat app I've ever seen, and the customer service is very nice. Highly recommend using it, you can scold me if it doesn't work well

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 12, 2022

这个软件的在线聊天服务和FAQ页面能给独立站及时的售后服务,软件的工作人员能够在线给你解决问题,有效提供服务,贴心及时的帮助能够让我们更好的应用软件,无需走弯路。还会针对性给你提供有效建议,持续使用,期待新功能上线

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,因此我们可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务! 此致, Molly|Willdesk 支持

5 / 5 Share

July 11, 2022

Loved the app and customer service by Molly. They have offered the pro subscription at free of charge.

Using app

35 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 10, 2022

Quick and efficient. Very helpful. Did what was asked for with ease and no issues. Thank you to Jessa for making it a breeze.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 8, 2022

真的非常不错,又有耐心的帮助,客服和好,app很棒,非常好用 Really very good, and patient help, customer service is good, the app is great, very easy to use

Using app

38 minutes

Total reviews

3

Average rating

3.7

Developer Reply

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,因此我们可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务! 此致, Molly|Willdesk 支持

5 / 5 Share

July 7, 2022

This new application is quite good, technical support is very timely in place, the function is also in continuous improvement, look forward to change for the better!

Store

KAPVOE

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 6, 2022

Amazing, fast customer service. So far, the app has been really easy to use. A great, free FAQ without the limitations that other apps with 'free' plans have!

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

July 6, 2022

Amazing APP, recommend, easy to create the FAQ page, and save more customer service time, and track the package status real time.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 6, 2022

The featured app is really good, the customer service response is also very fast, 100% recommend,hope eveyone can enjoy using the app.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 5, 2022

Very helpful CS team and we really love the features of the app! Hope they can continue with all the great work and Kudos to the team!

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support