Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#520
All reviews
Rating Breakdown
Review RSS Feed
Jan. 17, 2023
Great customer service and it's nice to find an app that doesn't charge a monthly fee for just using the FAQ functionality. Highly recommend!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 17, 2023
Super fast respond and very helpful. Thanks Mia and Willdesk team. Will support your app longterm!!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia|Willdesk Support
Jan. 16, 2023
Very fast and helpful support. Helped solve the problem in the most obvious way. Thank you. How did I not think of it?)))
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Oct. 9, 2023
I gave minimal input and my issue was still fixed! Thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
June 12, 2023
I can see no reason to get this app when the Shopify app, Inbox is free. Inbox automatically emails the customer when the customer is offline. Willdesk would not connect to my Outlook and after many instances on chat support, I discovered the free app by Shopify, which seems to do a lot more with fewer hassles. The customer service for Willdesk is fast, but they couldn't work out the email issue. Shopify's Inbox does it automatically.
Thank you for your feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the email integration. Once it was released, we will tell you as soon as possible. Best Regards, Nona|Willdesk Support
Jan. 10, 2023
Ashley is really helpful. Excellent solution as the customer service, professional technique support of configure the helping center. Great App Every Shop Must Have
We are really grateful to feel that we served you well and we really appreciate your 5-star review. We will continue to give excellent service, if you need help, please feel free to contact us. Best Regards, Ashley|Willdesk Support
Jan. 9, 2023
Ashley was helpful and very patient, and also did a follow-up when I lost the chat with her. Thanks a lot for explaining things to me. :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support
Jan. 9, 2023
This is the best service ever! Very fast reply and the support team are very kind people. Love working with them!
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel
Jan. 9, 2023
Fast And Easy Services. Works very well with our store and implemented easily. Thank you, Mia for your help and your assistance throughout the process.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia|Willdesk Support
Jan. 8, 2023
App is great and easy to navigate. Hopefully some more features get added, they said they'll talk to the development team about it which will be awesome. Great support team
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Ashley|Willdesk Support
Jan. 7, 2023
Great support and quick response, even during off hours! Works very well with our store and implemented easily. They were also willing to help with some special requests, free of charge.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 5, 2023
Stellar customer service! :) Thank you, Nona for your help and your assistance throughout the process.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Jan. 5, 2023
This is a great app, I asked their team a question about the link button and they helped me patiently and quickly, Nona and Mia are also very patient and friendly, hope your team is getting better and better!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia|Willdesk Support
Jan. 5, 2023
Great team. Mariadel helped me with an issue and was so kind and sweet. Best customer support I have ever encountered! Greatly recommended!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mariadel|Willdesk Support
April 14, 2023
4 Jan 2023, Thanks to Mia for being extremely fast in terms of replying to messages and solving problems. She also is really helpful and provides extra guide to changing my avatar and setup FAQ in Willdesk. And it is easy to do with Willdesk. I definitely recommend this live chat app! 15 April 2023 WIlldesk has nice customer support, Pia able to solve my problem fast and patiently. and understand my doubt and explain to me well. Thank you Pia!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia|Willdesk Support
Jan. 1, 2023
This app is the best , I am so happy with the customer service Especially with Nona , she is so kind , very help app and Easy to use .
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Dec. 28, 2022
This app is very good. Nona helped me a lot with how to use this app with our Shopify store. I hope this app will be known to more people.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Dec. 28, 2022
greet
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia|Willdesk Support
Dec. 28, 2022
The app is completely customizable, which is perfect. Also, when I had a problem, Nona helped me a lot. Keep up the great work, guys!
Using app
9 months
Total reviews
2
Average rating
5.0
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Dec. 23, 2022
super graet app i love it and the custmer support they are cute and fast thank you willdesk-chat for this is app
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support