Willdesk: Live Chat&AI Chatbot
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
feedback
385
chart
#714
All reviews
Review RSS Feed
Jan. 25, 2022
Specifically reviewing the FAQ functionality. Was working fine when I installed it and the app has undergone a major overhaul. Might work fine for other functions but FAQ is no longer managed within Shopify.
Hi there, We are deeply sorry that you had a bad experience with our APP. FAQ has been upgraded to Willdesk and all the data of FAQ is moved to the Help Center of Willdesk. Beside the functions we support previously, there are more useful features added in Willdesk. You can also edit your FAQ questions in the Help Center. We will highly appreciate it if you could give us another chance. Sorry again for the inconvenience we brought you. Regards, Ruby
Jan. 11, 2022
Fast, easy customer support! The app works great! Easy to use and understand. Definitely a must-have app for FAQ's
Hi there, Thank you for your approval. We are glad that we can help you. If there is anything else we can help with, just feel free to contact us. Thanks again for your support. Have a nice day~ Regards Anne
Jan. 7, 2022
Anne was wonderful. She helped me along with activating my app. She also introduced me to couple of new apps that I find them super useful
Hi there, Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Anne
Jan. 6, 2022
I just installed this app due to the reviews, seems positive. I'm currently editing my FAQs and it's seamless and easy. I also needed to upgrade to pro to continue and support offers it for free which is great! Looking forward to using this app.
Hi On The Table, Thank you for your approval. We value your feedback and your support means a lot to us. We will keep going to offer better service. If there is anything else we can help, please feel free to contact us. Thanks again for your support. Have a wonderful day! Regards Anne
Dec. 23, 2021
Very easy to use. So far its worked out great for our store. It was easy to update all our questions and get it up and running.
Hi there, Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us. Thanks again for your support. Have a nice day! Regards Anne