All reviews

Rating Breakdown

  • 5
    97% (739 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2022

Acabo de descargar la aplicación y Molly me ha ayudado a responder mis preguntas, a resolver dudas y a mejorar el plan. Por ahora todo perfecto. Comentaré más cuando lleve un tiempo utilizando esta aplicación. Espero que tengan pronto la aplicación móvil para IOS. Gracias por la eficiencia y ayuda.

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Apreciaremos mucho su apoyo recomendándonos a su amigo sobre nuestra aplicación, para que podamos ayudar a otras personas. Si tiene alguna pregunta, póngase en contacto con nosotros en cualquier momento. ¡Estaremos siempre aquí para servirle! Saludos, Molly|Servicio de asistencia técnica

5 / 5 Share

Aug. 8, 2022

Great app & very quick help desk. Easy to use & install. . . . . . . . . .. . . . . . . . . . . . . . .

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Aug. 7, 2022

great customer service and product!! great customer service and product!!great customer service and product!!great customer service and product!!great customer service and product!!great customer service and product!! Alannis replied so quickly.:)

Store

SIMPIM

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Aug. 6, 2022

Live chat agent was extremely helpful setting up widget for website! All responses were quick and easy to follow.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Aug. 6, 2022

Applicazione TOP, veloce e fluida, molto utile anche il fatto che posso recensire i tuoi clienti, veramente ottima.

Using app

4 days

Total reviews

4

Average rating

3.0

Developer Reply

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire! Distinti saluti, Molly|Supporto da scrivania

5 / 5 Share

Aug. 6, 2022

I needed help upgrading to pro plan for chat and Jessa was lightning quick to help me out she did a great job and I got help right away. he immediately understood me. Great job and great customer service!!

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Aug. 5, 2022

I needed help downloading the app for chats and nona helped me right away, she did a great job and I got assistance right away. she understood me right away. great Job and wonderful customer care!!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Aug. 5, 2022

Really great help. I still think you should make the chat window smaller on the mobile view OR have an option to X it out

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Aug. 5, 2022

Just installed. SO far everything has been fantastic. Customer service has been amazing. Would definitely recommend.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Aug. 4, 2022

So far so good. They're still working on integrations with social media and the iOS app but I like how many more customizations I can add here than in the Shopify Inbox app.

Store

Austar

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Aug. 4, 2022

perfect app, nice customer service! fluid function and aesthetically pleasing on my website. would recommend 100%

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Aug. 3, 2022

The app seems to perform well. Customer service was really fast and helpful! They will give you some features for free if you ask

Store

ka'í

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support

5 / 5 Share

Aug. 3, 2022

very nice app, has premium features for free right now, dont know how long we can use it, help articles load slow and I wish we had android and iOS app, it would be perfect! Other wise 5 star for it for now

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Aug. 3, 2022

This app is fantastic. Its support staff will assist us with any questions. The dashboard of this software is straightforward and simple to understand.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Aug. 3, 2022

Excelente app de chat, com diversas funcionalidades e configurações. Faz tudo com excelência e extrema qualidade. Considere, plenamente, pegar ele hoje mesmo porque é grátis! Recomendadíssimo!!!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir! Cumprimentos, Suporte Molly|Willdesk

5 / 5 Share

Aug. 2, 2022

Im still playing with the app but i love the features, wish the text box was half the size that it is, other than that things are great so far.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Aug. 2, 2022

客服小姐姐特别细心耐心,会告诉我需不需要升级。帮助我去设置我的聊天页面,回复及时且准确,沟通效率很高,也很热情。 在我遇到remove band部分的时候,她也反复和我确认让我刷新页面,当时我以为是自己确认,后来才知道系统那边会自己进行确认,功能还是挺齐全的,很喜欢。 如果help的界面有更多的模板就好了,可能感觉就会更不一样了。体验感会更好,我相信。

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,这样我们就可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务! 此致, Molly|Willdesk 支持

5 / 5 Share

Aug. 2, 2022

Es fabulosa! Puedes tener un chat en vivo con tus clientes, añadir a más operadores y hacer un bot de Preguntas frequentes. Además, puedes hablar con ellos, a mi me atendio Nona, y la verdad es que estoy encantado tanto con su trabajo como el trato personal que tiene con nosotros! Muchas gracias Nona!

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir! Cumprimentos, Suporte Nona|Willdesk

5 / 5 Share

Aug. 2, 2022

this app is amazing along with its design and team with 24/7 support able to meet your needs with anything you ask for definitely recommend 5/5

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support

5 / 5 Share

Aug. 1, 2022

Se tivesse mais estrelas com certeza iria merecer! Perfeito o atendimento da NONA...me ajudou desde o início! Excelente! ***** Estou muito satisfeito com o resultado do app!

Store

VIMODA

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir! Cumprimentos, Suporte Nona|Willdesk