Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#519
All reviews
Rating Breakdown
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Aug. 7, 2022
great customer service and product!! great customer service and product!!great customer service and product!!great customer service and product!!great customer service and product!!great customer service and product!! Alannis replied so quickly.:)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 6, 2022
Live chat agent was extremely helpful setting up widget for website! All responses were quick and easy to follow.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 6, 2022
Applicazione TOP, veloce e fluida, molto utile anche il fatto che posso recensire i tuoi clienti, veramente ottima.
Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire! Distinti saluti, Molly|Supporto da scrivania
Aug. 6, 2022
I needed help upgrading to pro plan for chat and Jessa was lightning quick to help me out she did a great job and I got help right away. he immediately understood me. Great job and great customer service!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 5, 2022
I needed help downloading the app for chats and nona helped me right away, she did a great job and I got assistance right away. she understood me right away. great Job and wonderful customer care!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 5, 2022
Really great help. I still think you should make the chat window smaller on the mobile view OR have an option to X it out
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 5, 2022
Just installed. SO far everything has been fantastic. Customer service has been amazing. Would definitely recommend.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 4, 2022
So far so good. They're still working on integrations with social media and the iOS app but I like how many more customizations I can add here than in the Shopify Inbox app.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 4, 2022
perfect app, nice customer service! fluid function and aesthetically pleasing on my website. would recommend 100%
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 3, 2022
The app seems to perform well. Customer service was really fast and helpful! They will give you some features for free if you ask
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 3, 2022
very nice app, has premium features for free right now, dont know how long we can use it, help articles load slow and I wish we had android and iOS app, it would be perfect! Other wise 5 star for it for now
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 3, 2022
This app is fantastic. Its support staff will assist us with any questions. The dashboard of this software is straightforward and simple to understand.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 3, 2022
Excelente app de chat, com diversas funcionalidades e configurações. Faz tudo com excelência e extrema qualidade. Considere, plenamente, pegar ele hoje mesmo porque é grátis! Recomendadíssimo!!!
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir! Cumprimentos, Suporte Molly|Willdesk
Aug. 2, 2022
Im still playing with the app but i love the features, wish the text box was half the size that it is, other than that things are great so far.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 2, 2022
客服小姐姐特别细心耐心，会告诉我需不需要升级。帮助我去设置我的聊天页面，回复及时且准确，沟通效率很高，也很热情。 在我遇到remove band部分的时候，她也反复和我确认让我刷新页面，当时我以为是自己确认，后来才知道系统那边会自己进行确认，功能还是挺齐全的，很喜欢。 如果help的界面有更多的模板就好了，可能感觉就会更不一样了。体验感会更好，我相信。
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，这样我们就可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！ 此致， Molly|Willdesk 支持
Aug. 2, 2022
Es fabulosa! Puedes tener un chat en vivo con tus clientes, añadir a más operadores y hacer un bot de Preguntas frequentes. Además, puedes hablar con ellos, a mi me atendio Nona, y la verdad es que estoy encantado tanto con su trabajo como el trato personal que tiene con nosotros! Muchas gracias Nona!
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir! Cumprimentos, Suporte Nona|Willdesk
Aug. 2, 2022
this app is amazing along with its design and team with 24/7 support able to meet your needs with anything you ask for definitely recommend 5/5
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support
Aug. 1, 2022
Se tivesse mais estrelas com certeza iria merecer! Perfeito o atendimento da NONA...me ajudou desde o início! Excelente! ***** Estou muito satisfeito com o resultado do app!
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio ao recomendar-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!Estaremos sempre aqui para você servir! Cumprimentos, Suporte Nona|Willdesk
Aug. 1, 2022
This app is amazing! The support team is even better! Helped me throught everything! Give it a try!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Nona|Willdesk Support
Aug. 1, 2022
Level of sophistication: font coordination Humanization: Fully consider the user's usage scenarios and usage patterns. Optimize every detail of the app accordingly Evolution Speed: Update speed. Everything develops and evolves. Platform support and compatibility: support sharing, multiple platforms
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Molly|Willdesk Support