All reviews

Rating Breakdown

  • 5
    97% (756 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2022

well, the function is enough for me, and more functions are coming~~exciting~!! wonderful support team, thank you Molly~~

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 3, 2022

Perfect to improve customer experience and get a little less customers support to manage everyday. You can set up differents languages and stuff. Great app !

Store

Oduho

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

July 1, 2022

Super application ! Et j'ai hâte de voir les nouveautés qui arriveront bientôt !! Si vous avez la moindre question, le service client est vraiment au top !

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en nous recommandant à votre ami à propos de notre application, afin que nous puissions aider d'autres personnes. Si vous avez des questions, veuillez nous contacter à tout moment !! Nous serons toujours là pour vous servir! Cordialement, Assistance Nona|Willdesk

5 / 5 Share

July 1, 2022

The service staff was great and upgraded the service for me! I think I will use it, looking forward to the service on the mobile side

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

June 30, 2022

Customer service is outstanding. Customisation is being updated and it is great app overall, you get what you need from it. Highly recommended.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Nona|Willdesk Support

5 / 5 Share

June 30, 2022

这家公司的客服态度很好!特别是Molly,真的很有耐性,很积极,帮忙解决了很多问题,主动免费升级到了pro版本。软件也很方便实用,你相信Molly,按照她的去做就对了,祝你用willdesk 愉快!生意兴隆!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,因此我们可以向其他人提供帮助。如果您有任何问题,请随时联系我们!!我们将永远在这里为您服务! 此致, Molly|Willdesk 支持

5 / 5 Share

June 29, 2022

very friendly support and the app is very easy to use. you have a overview over all things. (supported by Molly)

Store

Gamify

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

4 / 5 Share

June 29, 2022

Fijne app, mag betere eigen in te stellen vormgeving van de FAQ-pagina hebben. Verder prima ondersteuning van Molly ;)

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Bedankt voor het geven van feedback. We zijn erg dankbaar dat we je goed van dienst zijn geweest. We zullen heel hard aan je suggestie werken, heb alsjeblieft geduld met ons. We zullen u op de hoogte houden en we staan ​​altijd voor u klaar om u van dienst te zijn! Vriendelijke groeten, Molly|Willdesk-ondersteuning

5 / 5 Share

June 30, 2022

Amaazing customer service! Met 1st with Molly, loved her great energy - She was amazing! After that, I had the pleasure to work with Nona - She was so energetic, kind and knowledgable! Also really liking the app, has everything I want in one place :)

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

June 29, 2022

The best live chat app you can get, the best customer support that helps you with everything and everything is FREE

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

June 29, 2022

The customer service agent was great and helped me with a lot of issues, which is a good thing for us! Without her help, you'd have to spend time researching a lot of things, but she'll show you the features and settings of this plugin, which is great!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

June 29, 2022

The service is very good. The interface of this app is also nice and simple to use. It will be better if there is the function like bot chatting.

Store

Astarin

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

June 28, 2022

Live chat is an important feature to add to your Shopify store. This app is free to use and has a lot of great features. Customer support is very responsive.

Using app

18 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

June 28, 2022

Molly's service is very good, the experience of the whole application is also very good, and it is very easy to use. Strongly recommended,

Store

Egr Kit

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

June 25, 2022

Best chat app i use so far. Have all the features i need. Many thanks to Ellie for helping me and would highly recommend this app for anyone looking to add chat support to their store.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

June 26, 2022

The support tries very hard to fix my problems with the app. I hope I enjoy the app and my customers do too.

Using app

3 months

Total reviews

11

Average rating

4.3

Developer Reply

To our valued user: This is Molly from willdesk support team, I'm so sorry for all the inconvenience caused to you, could you please give us one chance to help to resolve the issue for you...Molly will definitely spare my effort to help you with any issues!! please trust Molly!! Best Regards, Molly/willdesk support

5 / 5 Share

June 24, 2022

Five-star praise, gave me a lot of suggestions, including FAQs, avatars, etc., which met my needs and recommended to shopify sellers

Store

Reyeah

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

June 24, 2022

Best app for live chat without a doubt. Molly is also amazing and helped so much onboarding me onto the app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support

5 / 5 Share

June 24, 2022

The APP looks great. It has a ton of useful features. I've just started and not had time to fully verify its work. But Support Service is excellent.

Store

Dawnerz

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Nona|Willdesk Support

5 / 5 Share

June 24, 2022

Good tool. The support was very fast and efficient. The help button solves multiple problems including live chat, FAQs, and order tracking all for free. Free upgrade + free branding removal as well. Really the best app for a dedicated help center. Ellie was super helpful.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Molly|Willdesk Support