All reviews

Rating Breakdown

  • 5
    97% (756 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2022

第一服务很热情,而且解决问题迅速,第二软件免费,软件也可以,希望后期可以越来越好,方便用户使用。❤️

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序,我们将非常感谢您的支持,因此我们可以向其他人提供帮助。如果您有任何问题,请随时通过实时聊天和电子邮件与我们联系。 真的, Willdesk 团队

5 / 5 Share

June 7, 2022

The app has the most balanced set of features. and the customer support is quick and helpful. Recommended.

Store

Funkup

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Truly, Willdesk Team

5 / 5 Share

June 7, 2022

Really good customer service from Molly, and the app is good to use, especially they combine the chat, FAQ and tracking order function into one box

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willldesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! ! I wish you a prosperous business and a lot of money! Truly, Willdesk TeamThank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willldesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! ! I wish you a prosperous business and a lot of money! Truly, Willdesk Team

5 / 5 Share

June 7, 2022

This is a great product, it helped me solve the problem very well, the customer service molly helped me solve a lot of problems, it is recommended to use

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!! I wish you a prosperous business and a lot of money! Warm regards, Willdesk Team

5 / 5 Share

June 7, 2022

Great!Best service from Molly!Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

sthcute

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!! I wish you a prosperous business and a lot of money! Warm regards, Willdesk Team

5 / 5 Share

June 6, 2022

Hi, Nona was very helpful in assisting me and my technical issues with this software application. Great Job! Nona

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!! I wish you a prosperous business and a lot of money! Warm regards, Willdesk Team

5 / 5 Share

June 6, 2022

Muy contento con la app, desde que la uso no me a causado ningun problema y el servicio al cliente de primera calidad.

Store

BYLATY

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Apreciaremos mucho su apoyo al recomendarnos a su amigo sobre nuestra aplicación, para que podamos ayudar a otras personas. Si tiene alguna pregunta, no dude en contactarnos en el chat en vivo y el correo electrónico. Realmente, Equipo Willdesk

5 / 5 Share

June 6, 2022

Recommend this app, I choose it among many. I am impressed with the live chat and help center feature. Customer service is awesome!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Truly, Willdesk Team

5 / 5 Share

June 5, 2022

They were excellent and very helpful. They gave me a few tips on how to better my website views . They learned all the information about my store with a day. 10 out of 10

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Truly, Willdesk Team

5 / 5 Share

June 5, 2022

The interface is very simple and easy to operate. The customer service replies quickly and reminds me to change the account avatar.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Truly, Willdesk Team

5 / 5 Share

June 5, 2022

like it wow must download it wwowoowowoowoowowoowowowowoowowoowowowoowowowoowowowowoowowoowowowowowoowo

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Truly, Willdesk Team

5 / 5 Share

June 5, 2022

It's a very good app, looks good as you can customise it freely to your branding and easy to use! Earlier, we did have little miscommunication but the customer service reached out and really nicely and sincerely explained everything and guide me further on how to use/ set up the app (and it's a SUNDAY today and they are still working!) so I really appreciate that a lot! I will be sticking with this live chat app for sure! Highly recommended!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!! I wish you a prosperous business and a lot of money! Warm regards, Willdesk Team

5 / 5 Share

June 4, 2022

I just got this app and I can not believe how easy it was. It is hard to believe it is free there are others out there that I have tried that were not near as good as this app and they wanted to charge $20.00 or more for less than what this app has. The support is good and friendly and efficient. I would recommend this app to anybody who needs an all-in-one chat. You will not find an app out there of this type that is better than this one. If you do not get this app you will wish you had found it first before you went through the hassles with the other guys. I do!

Using app

10 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Truly, Willdesk Team

5 / 5 Share

June 4, 2022

Excellent service, always! They are so fast to respond with their tech support, I never feel alone or trapped. Needless to say, this widget app does everything it's supposed to, PLUS it looks sooooo good on my website (online store)!!! Eye appeal is buy appeal! ;-)

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Truly, Willdesk Team

5 / 5 Share

June 3, 2022

Installed it today but so far it seems to me like the best option out there for a new small store like mine. I have a background in software as a service for customer service so I have insight in all the big players but most of them are just expensive and more interested in larger companies. I also looked into other apps on Shopify and the biggest problem with many of the smaller ones like Shopify inbox is the lack of overview. Time is money and to find an affordable option that makes the process of customer service manageable is worth a lot! I'm looking forward to see how this app will grow with the coming integrations!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Truly, Willdesk Team

5 / 5 Share

June 2, 2022

他的客服真的很不錯,很有耐心,也幫到我所有的問題。 應用程式方面,要做到的地方都有。比官方的Chat Box更好。 我很滿意,重點是可以連結到Whatsapp,十分方便。 設置也很多元化,會一直用下去的。

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

非常感谢您在我们的应用程序上留下宝贵的评论! !您的支持和建议永远是威德克前进的最大动力!我谨代表所有团队成员向你们表示最诚挚的感谢!! 祝你生意兴隆,财源广进! 温暖的问候, Willdesk 团队

5 / 5 Share

June 2, 2022

Don't bother looking for something else.. This is The Live Chat application that will meet your every expectation. Don't understand something or want to make changes? They help you very quickly! I am very satisfied!

Using app

8 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Truly, Willdesk Team

5 / 5 Share

June 2, 2022

the customer service helps out really good the app itself works really good easy to use best app on shopify!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Nona|Willdesk Support

5 / 5 Share

June 2, 2022

So far so good! Had a problem regarding receiving notifications which Molly patiently solved with me! She also told me other features that would help my branding. Thanks again, Molly!

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!! I wish you a prosperous business and a lot of money! Warm regards, Molly|Willdesk Support

5 / 5 Share

June 1, 2022

Excellent Service beyond any imagination. Superb app with alot of functions and very good user interface. Everything is absolutely amazing with this app and the workers. 5 stars are not enough!

Using app

17 days

Total reviews

8

Average rating

4.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Kelly|Willdesk Support