Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
764
chart
#629
All reviews
Rating Breakdown
Review RSS Feed
May 24, 2022
Great App! Totally Free App including all the upgrades. Kelly is the best and helped me so fast. love it.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support
May 23, 2022
Easy to use and amazing customer service! Even better is that it is free and completely fits our needs :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support
May 20, 2022
Ich nutze diese App. Aus User Experience und User Interface Sicht sehr einfach gehalten. Sehr schneller Support im Live-Chat. Kann nur weiterempfehlen.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support
May 19, 2022
Sehr einfach und viele Funktionen total übersichtlich und ein muss in jedem Shop ohne könnte ich es mir nicht vorstellen
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, kelly|Willdesk Support
May 18, 2022
我使用了这个帮我解决了好多问提感谢客服对我的帮助~！这次的帮助对我相当关键我使用了这个帮我解决了好多问提感谢客服对我的帮助~！这次的帮助对我相当关键我使用了这个帮我解决了好多问提感谢客服对我的帮助~！这次的帮助对我相当关键我使用了这个帮我解决了好多问提感谢客服对我的帮助~！这次的帮助对我相当关键我使用了这个帮我解决了好多问提感谢客服对我的帮助~！这次的帮助对我相当关键
非常感谢您能给我们的app留下您宝贵的评价！！能帮到您是我的荣幸！您的支持和建议永远是wiildesk前进的最大动力！在此我代表全体团队成员对您表示最诚挚的感谢！！ 祝您生意兴隆 财源广进！ kelly/willdesk support
May 16, 2022
安装时不确定是否时网络问题，一直打不开安装不了，试了好长时间才成功的，平时联系客服有事也会出现这个问题，其他都很好，但是希望可以增加一项，频道里可以添加另外的独立页面且可以自己选择排版，追踪订单数量可以放开限制。
非常感谢您关于我们app的宝贵建议，我们的开发技术人员已经根据您提出的问题马上进行了排查和维护，请您放心，问题马上就能得到解决！关于订单查询量的事宜您可以找我们的客服人员为您开放权限哈~我们会立即帮您解锁至尊VIP无限制查询权限！最后请允许我代表willdesk团队成员向您表示我们的感谢！您的支持和建议是我们前进的最大动力！ 最真挚的祝福 Kelly/willdesk support
May 15, 2022
Magnífica aplicación. Cumple exactamente con lo que necesito. Es fácil de configurar y de usar. Y cuando necesité ayuda, la persona que me atendió en el chat fue muy amable y resolvió todos mis problemas.
Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, não hesite em contactar-nos no chat ao vivo e e-mail. Cumprimentos, Suporte Nona|Willdesk
May 13, 2022
A good application to have a complete chat in your shop. The customer service is also very friendly and understandable. I recommend it.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Ellyssa|Willdesk Support
May 12, 2022
Great team support, very user friendly app. Works perfectly in french. I will edit this review when my shop is online.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Nona|Willdesk Support
May 11, 2022
Great app! Does exactly what it is supposed to do! Thanks guys, I've been looking for you for quite some time :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Nona|Willdesk Support
May 10, 2022
Excellent customer service. Great app. I have tried quite a few live chat apps and this is the best that I have come across. Well Done
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Neo|Willdesk Support
May 8, 2022
So, usually support helps you when you ask for it. But this team reviewed my store on their own volition without me asking, and provided feedback, helped with the pro plan upgrade, and removed the watermark. I'm really impressed with the level of support and am excited for the mobile app coming soon so I can get push notifications to my phone if I'm away from my computer.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Neo|Willdesk Support
May 5, 2022
The App does exactly what is says and more. Its also very easy to set up, and all this for free. Highly recomend
Thank you for giving us a 5-star review. We are really grateful that our app satisfies your need and we will much appreciate for keeping your supporting us by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email. Best Regards, Nona|Willdesk Support
May 5, 2022
I installed this app and right away I was absolutely impressed by the features they offer. The customer support completely blew my mind with how quick and responsive they were, and how willing they were to go the extra mile. I am so glad I tried this app! The FAQ feature is such a time-saver, my customers won't have to wait for me to answer some of their simpler and more common questions. Order tracker is another great feature. If you're a solo shop owner like me who can't afford to hire a lot of staff to answer questions all the time, then this app is definitely for you. Definitely five stars and so much more!
Using app
About 1 month
Total reviews
74
Average rating
3.0
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please do continue supporting us. Should have any questions or problems do reach us on live chat anytime we are open 24/7. Best Regards, Nona| Willdesk Support
May 2, 2022
Easy setup and very responsive customer service. The popup seems very intuitive and has all options i was looking for in a customer service app.
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Should have any questions or problems do reach us on live chat anytime we are open 24/7. Best Regards, Ellyssa| Willdesk Support
May 1, 2022
I am starting to use this app but so far it's been a great experience and very helpful customer service
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. If you have any questions or problems just send a message on the live chat anytime we are open 24/7. Best Regards, Nona| Willdesk Support
April 30, 2022
What a great app! It's easy to use a lot of options to choose from and the most important is super friendly and helpful customer service! Thank you
Hello, GoldFashion! Thank you for the wonderful review and for taking the time to share your feedback with Willdesk. This inspires us to do even better in serving clients like you. If you have any questions or problems, do contact us on our live chat anytime we are open 24/7. Best Regards, Nona|Willdesk Support
April 29, 2022
parfait ! très très bon SAV, ils sont au top. ils mon très vite aider dans la configuration pour mon site !
Bonjour Central-Market! Merci d'avoir pris le temps de partager votre expérience positive avec nous! Si vous avez besoin d'aide en cours de route, faites-le nous savoir. Nous sommes ravis de prêter main forte. Tous mes vœux Nona
April 28, 2022
I had a great experience with Nona. She helped me setup my app and she also upgrade me for free. Very helpful.
Hello,Uniquely Branded! You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona|Willdesk Support
April 28, 2022
The best app for live chat! I had used many different apps and I can now say that I like this one the best so far. The management is very easy and the design is unique. In addition, the app also offers useful features like integrated track order platform and helpdesk. I've already had contact with the support, they were very friendly and always answered after a few seconds! That's what I call a great app
Hello,Arizva! You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona|Willdesk Support