All reviews

Rating Breakdown

  • 5
    97% (739 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2022

I don't usually put reviews. But, these are so amazing that i felt bad if i did not give them a 5 star review. There are at a beginning phase and they have so much potentials. This app can help you so much to increase your customer support and customer satisfaction. I highly recommend it and it is one of the must have apps on your store

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

You're amazing for expressing your satisfaction by writing a review, Boss Woman. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share

March 29, 2022

Very kind and helpful service, develop team even guaranteed to support a new language translation for me!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

You're amazing for expressing your satisfaction by writing a review, Stellar 碩星. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share

March 28, 2022

Absolutely amazing app with fantastic functions and significant customer support. Cannot say thank you enough to Nona that she always helps me instantly, which saved me a ton of time. Another thing is this app is totally free, which I still cannot believe so far. Definitely recommend to others who are doing online business, especially on shopify platform.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

You're amazing for expressing your satisfaction by writing a review, Urban Fantasy. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share

March 26, 2022

Excellent customer service team! Very responsive and answered questions in a timely manner and professionally.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

You're amazing for expressing your satisfaction by writing a review, My Bold Kitchen. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share

March 24, 2022

good app, simple, good performance, and easy to use, I recommend it to everyone and it's 100% free... I love it.

Store

YoshaGo

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

You're amazing for expressing your satisfaction by writing a review, YoshaGo . It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona

5 / 5 Share

March 21, 2022

Amazing! The best free chat tool. I can connect to different option in the same button, even, personalise with my brand's color and style!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you so much for your high approval! Your positive feedback brings us infinite energy to offer better service. Should you need any help, please do not hesitate to contact us. All the best, Esther

5 / 5 Share

March 19, 2022

Perfect app which gives the immediate support thank you Nona for making my first experience as the best one. Kudos

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are satisfied with our customer service! Thank you so much for your positive review. Regards, Esther

5 / 5 Share

March 18, 2022

Nice app, simple to use and does everything The support is great too, very quick, kind and efficient - Nona was great with my query!

Using app

3 days

Total reviews

6

Average rating

3.7

Developer Reply

Thank you for your approval! We will keep going to offer better service. Should you need any help, just let us know. We are always here to help. All the best, Esther

5 / 5 Share

March 18, 2022

Great app, very userfriendly interface. I am looking forward to the update with the new features. That will make this app the one stop shop!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that you are satisfied with our app! We will update you once the feature is available. Have a nice day! Esther

5 / 5 Share

March 17, 2022

An easy way for customers to get in touch with us via chat or emails. Willdesk is easy to set up and use. The loading speed is better than many other APPs, hope it could keep this all along. Suggestions: If a chatbot feature can be added, it would be a plus.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable suggestion! We will put it on our agenda later. Should you need any help, just let us know. We are delighted to help you. Regards, Esther

5 / 5 Share

March 13, 2022

This app is amazing. Very useful and simple to use. I love it! I would recommend it to every business.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you for recommending our app! We'll keep going to offer better service. Cheers! Esther

5 / 5 Share

March 13, 2022

Very useful App and awesome Support! Thank you very much. It helps us to establish an easy way to satisfy our customers.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that we can help you! Thank you so much for your support. Have a nice day! Regards, Esther

5 / 5 Share

March 13, 2022

Great app, simple to use and does everything I needed for my new store. The support is great too, very quick, kind and efficient - Nona was great with my query!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your approval! Should you need any help, please do not hesitate to contact us. We are always here to help. Regards, Esther

5 / 5 Share

March 12, 2022

Shermelia was very patient and helped with many problems,This software is very convenient to use, it solves the relatively rigid problem of FQA, and also increases the interaction with users

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello pet shap Thank you for taking the time to share your positive experience with us! Should you need any help along the way, just let us know. We are delighted to lend our hands. All the best Esther

5 / 5 Share

March 11, 2022

Support is awesome and the app is great and really simple to set up - At first the widget icon was terribly slow to load on the website but they fixed it in no time - Nice going team!!

Using app

Over 1 year

Total reviews

5

Average rating

3.6

Developer Reply

Thank you for your positive review! We have accelerated the loading speed. Sorry for the inconvenience we brought you.

5 / 5 Share

March 9, 2022

I used this app to add live chat & FAQ page to my website and it works reaaally well! Besides, do appreciate the kind and warm help from Esther.

Store

GNEPH

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful!! Thank you so much for your approval! We are glad that we can help you. Should you need any help, just let us know. We are delighted to lend our hands. Esther

5 / 5 Share

March 7, 2022

A nice app for our store. The live chat the help center are awesome! The customer service is so responsive!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are satisfied with our app. If you need help along the way, just let us know. We are always here to hep. Esther

5 / 5 Share

March 6, 2022

Just started using this app, but so far the customer service has been amazing. I look forward to exploring more.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear that you are satisfied with our customer service! Thank you so much for your positive review. All the best, Esther

5 / 5 Share

March 4, 2022

The app is great to create a help center and live chat. And also to give the customer the fastest way to the answers of your FAQ's. I hope social media integration follows soon. The best part.. it's free, even the pro plan (for up to 1000 conversations).

Store

Antwark

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your approval! We'll try our best to integrate with the social media sooner. All the best, Esther

5 / 5 Share

March 2, 2022

It was ok, thanks The attention to my questions was quickly answers, Thanks for your service. I just wanna know when the FAQ pages app are working to used, please.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive 5-star review! Feel free to contact us if you need help, we are delighted to lend our hands. Much appreciated, Esther