Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#528
All reviews
Rating Breakdown
Review RSS Feed
March 28, 2022
Absolutely amazing app with fantastic functions and significant customer support. Cannot say thank you enough to Nona that she always helps me instantly, which saved me a ton of time. Another thing is this app is totally free, which I still cannot believe so far. Definitely recommend to others who are doing online business, especially on shopify platform.
You're amazing for expressing your satisfaction by writing a review, Urban Fantasy. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona
March 26, 2022
Excellent customer service team! Very responsive and answered questions in a timely manner and professionally.
You're amazing for expressing your satisfaction by writing a review, My Bold Kitchen. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona
March 24, 2022
good app, simple, good performance, and easy to use, I recommend it to everyone and it's 100% free... I love it.
You're amazing for expressing your satisfaction by writing a review, YoshaGo . It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe! Best Regards Nona
March 21, 2022
Amazing! The best free chat tool. I can connect to different option in the same button, even, personalise with my brand's color and style!!
Wow! Thank you so much for your high approval! Your positive feedback brings us infinite energy to offer better service. Should you need any help, please do not hesitate to contact us. All the best, Esther
March 19, 2022
Perfect app which gives the immediate support thank you Nona for making my first experience as the best one. Kudos
It's music to our ears that you are satisfied with our customer service! Thank you so much for your positive review. Regards, Esther
March 18, 2022
Nice app, simple to use and does everything The support is great too, very quick, kind and efficient - Nona was great with my query!
Thank you for your approval! We will keep going to offer better service. Should you need any help, just let us know. We are always here to help. All the best, Esther
March 18, 2022
Great app, very userfriendly interface. I am looking forward to the update with the new features. That will make this app the one stop shop!
So glad to hear that you are satisfied with our app! We will update you once the feature is available. Have a nice day! Esther
March 17, 2022
An easy way for customers to get in touch with us via chat or emails. Willdesk is easy to set up and use. The loading speed is better than many other APPs, hope it could keep this all along. Suggestions: If a chatbot feature can be added, it would be a plus.
Thank you for your valuable suggestion! We will put it on our agenda later. Should you need any help, just let us know. We are delighted to help you. Regards, Esther
March 13, 2022
This app is amazing. Very useful and simple to use. I love it! I would recommend it to every business.
Wow! Thank you for recommending our app! We'll keep going to offer better service. Cheers! Esther
March 13, 2022
Very useful App and awesome Support! Thank you very much. It helps us to establish an easy way to satisfy our customers.
So glad to hear that we can help you! Thank you so much for your support. Have a nice day! Regards, Esther
March 13, 2022
Great app, simple to use and does everything I needed for my new store. The support is great too, very quick, kind and efficient - Nona was great with my query!
Thank you so much for your approval! Should you need any help, please do not hesitate to contact us. We are always here to help. Regards, Esther
March 12, 2022
Shermelia was very patient and helped with many problems,This software is very convenient to use, it solves the relatively rigid problem of FQA, and also increases the interaction with users
Hello pet shap Thank you for taking the time to share your positive experience with us! Should you need any help along the way, just let us know. We are delighted to lend our hands. All the best Esther
March 11, 2022
Support is awesome and the app is great and really simple to set up - At first the widget icon was terribly slow to load on the website but they fixed it in no time - Nice going team!!
Thank you for your positive review! We have accelerated the loading speed. Sorry for the inconvenience we brought you.
March 9, 2022
I used this app to add live chat & FAQ page to my website and it works reaaally well! Besides, do appreciate the kind and warm help from Esther.
Wonderful!! Thank you so much for your approval! We are glad that we can help you. Should you need any help, just let us know. We are delighted to lend our hands. Esther
March 7, 2022
A nice app for our store. The live chat the help center are awesome! The customer service is so responsive!
It's music to our ears that you are satisfied with our app. If you need help along the way, just let us know. We are always here to hep. Esther
March 6, 2022
Just started using this app, but so far the customer service has been amazing. I look forward to exploring more.
So glad to hear that you are satisfied with our customer service! Thank you so much for your positive review. All the best, Esther
March 4, 2022
The app is great to create a help center and live chat. And also to give the customer the fastest way to the answers of your FAQ's. I hope social media integration follows soon. The best part.. it's free, even the pro plan (for up to 1000 conversations).
Thank you for your approval! We'll try our best to integrate with the social media sooner. All the best, Esther
March 2, 2022
It was ok, thanks The attention to my questions was quickly answers, Thanks for your service. I just wanna know when the FAQ pages app are working to used, please.
Thank you so much for your positive 5-star review! Feel free to contact us if you need help, we are delighted to lend our hands. Much appreciated, Esther
March 1, 2022
easy set up, so far great! waiting for the app to be released and some customisations to be made but overall great as the app is free
So glad to hear that you are satisfied with our APP. Thank you so much for your approval. Regards, Esther
March 1, 2022
Awesome support and features love it! They are very helpful to setup language customizations and other features. Recommended!
Bravo! Thank you so much for your positive 5-star review and recommend us! Should you need any help, just let us know. We are always here for you. Much appreciated, Esther