Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
764
chart
#626
All reviews
Rating Breakdown
Review RSS Feed
March 1, 2022
easy set up, so far great! waiting for the app to be released and some customisations to be made but overall great as the app is free
So glad to hear that you are satisfied with our APP. Thank you so much for your approval. Regards, Esther
March 1, 2022
Awesome support and features love it! They are very helpful to setup language customizations and other features. Recommended!
Bravo! Thank you so much for your positive 5-star review and recommend us! Should you need any help, just let us know. We are always here for you. Much appreciated, Esther
Feb. 27, 2022
Amazing app, easy to configure, nice personalization, easy-to-use backend, and a superlative support center and help!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Best regards, Esther
Feb. 25, 2022
Great service and really helpful. Had issue with the integration into my theme and they were resolving the problem very fast. Nona was also wonderful in answering my questions. App itself has great features and additional features seem to be in the works.
We're pleased that you are satisfied with our customer service. 😆 Thanks so much for the positive 5-star review! Much appreciated, Esther
Feb. 24, 2022
Ainda estou testando, mas foi muito bem desenvolvido. Eu gostei muito de todo o design e da forma como é simples configurar tudo.
Obrigado pela sua avaliação positiva. Se você tiver algum problema, sinta-se à vontade para entrar em contato conosco. Estamos sempre aqui para ajudar. Abraços, Esther
Feb. 22, 2022
This app was so easy to set up that I kept anticipating something difficult around the corner, but that never happened! This app is clean, simple and enormously user-friendly!
Wow! Thank you so much for your feedback! It's a treasure for us. If there is anything we can do, just let us know. We are always here to help. Cheers!🥂 Esther
Feb. 21, 2022
I've been looking for an app that can create a floating tab on my future online store that contains FAQ and Live Chat for a long long time and I'm so surprised to find out about Willdesk. It literally has everything I needed and I can personalize it so easily!! I was going to wait for like a day or two to hear back from their team but NO, I received professional help from Shermelia right away and she was so patient and amazing!! Only hope this Live Chat can be connected to Facebook Messenger one day as most of my loyal customers are on it instead of WhatsApp. Keep up the great work and I have faith in your team to make this app even more amazing in the future!!
So glad that we can help you. And thank you so much for your valuable suggestion. If there is anything else we can do, just let us know. Regards, Esther.
Feb. 21, 2022
Great app for adding a facts and questions tab to your website if needed. Easy set up, and pretty straightforward forward.
Wonderful! So glad to hear that you have a 5-star experience. We will keep going to offer better service. Much appreciated, Esther
Feb. 19, 2022
Everything is good so far. I just installed it. Hopefully I can leave another review after i receive messages from my customers
Thank you for your positive review. Should you have any problems, feel free to contact us. We are always here to help. Regards, Esther
Feb. 18, 2022
It's one of the best apps ever and in daily development. The support team is absolutely fantastic 24/7. Thank you very much, and a big thanks to Nona in the support team for her efforts and constant follow-up to all our needs as customers; She works incredibly hard to meet their customers' requirements. Lovely to work with them. They deserve more than five stars. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Highly recommend.
Awesome! Thank you so much for your highly approval! It's a great treasure for us. Should you have any problems, please do not hesitate to contact us. Cheers! 🥂 Esther
Feb. 16, 2022
The customer service is gold! The app itself is perfect for a new store. It would save you a ton of time and improve your customer satisfaction.
Thank you so much for your positive review. We are glad that we can help you. Much appreciate, Esther
Feb. 16, 2022
great and free and it will be great for ever Couse it free and it not like other app in Shopify it jus made different and easy
Thank you so much for your approval! If you need any help, just let us know. We are always here for you. All the best, Esther
Feb. 16, 2022
Easy to set up FAQs for my clients so we don't have to answer the same questions all the time which saves us time. Thank you!
Wonderful! So glad to hear that you have a 5-star experience. We will keep going to offer better service. Much appreciated, Esther
Feb. 15, 2022
Thank you for your app. It's helpfull. I need to discover all the functionalities but for the moment it's great
Using app
25 days
Total reviews
2
Average rating
5.0
It's music to our ears to hear that you are happy with our APP. Thank you for your positive review. Cheers! 🥂 Esther
Feb. 13, 2022
I just started using it. I was using two different apps, one for WhatsApp and another one for Shopify inbox. Now the single app can do both works and in a much better way. The app is absolutely free at this time for 500 tickets per month.
Hi there, Thank you so much for your approval. Currently, we are totally for free. You can contact our customer service for more tickets if you need. We are always trying our best to offer better service. Have a nice day~ Regards, Esther
Feb. 13, 2022
the Best chat app it is very easy to install and there re a lot of things you can do inside you must istall it
Hi there, Thank you for your approval. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Esther
Feb. 13, 2022
the app is great..easy to manage and powerful. It is very user friendly. I havent tried all their capabilities =but so far looks very promissing
Hi there, Thank you for your approval. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Esther
Feb. 8, 2022
super cool app i really like it! its easy to use and it was free to upgrade which was awesome. i really look forward to using it
Hi there, Thank you for your approval. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Esther
Feb. 8, 2022
I just started using this app, it has helped in me keep track and save time. I def recommend it to other business owners
Hi there, Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Esther
Feb. 3, 2022
I just started using the app, it's fine, for now I'm happy with it. I like quick support and a simple menu.
Hi there, Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Esther