Willdesk: Live Chat&AI Chatbot
Shopify Live Chat App |AI Chatbot & Helpdesk for all...
Rating
4.8
feedback
389
chart
#645
All reviews
Review RSS Feed
July 22, 2023
Easy to use, friendly support, user friendly. I recommand this app to everyone who want to provide live support to customers.
Thank you for your positive feedback on our app! We strive to provide excellent customer support and user experience. Please let us know if there is anything else we can assist you with. - Mia 💖
July 21, 2023
it's very good app, it will help you boost your sales and to interact better with your customers. highly recommended
Thank you for your positive feedback! We're glad to hear that our app has been helpful in improving your sales and customer interactions. We appreciate your recommendation and hope to continue providing value to you in the future. - Mia 💖
July 13, 2023
Very responsive team! Thank you! It was very efficient to tweak the settings and launch the app. The team is extremely patient.
Using app
9 days
Total reviews
3
Average rating
5.0
Thank you for taking the time to leave a review! We're glad to hear that our team was able to provide efficient and patient service to help you launch your app. 😇If you have any further feedback or needs, please don't hesitate to reach out to us again.💗 -nona😊
July 11, 2023
Fast help with my questions! Willdesk looks good so far. Looking forward for the integration of whatsapp messagen in that inbox! When this feature arrives you nailed it :)
Thank you for your positive review! We're glad that you find our customer support helpful and that you're enjoying using Willdesk. We appreciate your suggestion about integrating WhatsApp messaging and will definitely consider it for future updates. Thank you for your support and feedback! - Joewelyn🌹
July 9, 2023
Support is great!!. The app needs a little more work on the integrations but I'm sure they will get there soon.
Thank you for your feedback! We're glad to hear that our support team has been helpful to you. We appreciate your patience as we continue to work on improving our integrations. Rest assured that we're always striving to provide the best possible experience for our users. - Joewelyn🌹
July 5, 2023
Falls short to deliver. customer service trying to help but doesn't. wasted 6 days for an app that doesn't deliver to my needs with too much mixed information on the support end.
We apologize for any inconvenience this may have caused you, Jonatan. We take all feedback seriously and are constantly working to improve our customer service and app functionality. We would like to understand your specific needs and work with you to find a solution that meets your expectations. Our app may not have met your specific needs and we apologize for any inconvenience this may have caused. Our customer service team is always here to assist you and we are committed to providing a better experience for all of our users. We would like to work with you to understand your requirements and find a solution that meets your expectations Jonatan. Please feel free to contact us through our live chat or email us at [email protected]. We also want to assure you that your privacy is important to us and we will never use your personal information for any purpose other than to assist you with your needs. Thank you for your understanding and we look forward to hearing from you Jonatan. -nona💖
July 3, 2023
The best live chat out there! They go above and beyond, I had a delightful experience with Mia who was pleasant and efficient! Highly recommend.
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our live chat and with Mia in particular. We take pride in providing top-notch customer service and we're glad that it shows. Thank you for recommending us, and please don't hesitate to reach out if you ever need assistance in the future. - Mia 💖
June 30, 2023
So far so good. It's customizable and it has everything I need. Also they have an app I use to chat with visitors via iphone. Thank you!
Thank you for your positive review! We're happy to hear that our platform is meeting your needs and that you find our app helpful for chatting with visitors. We appreciate your business and hope to continue providing you with great service. -nona🌻
June 22, 2023
Amazing customer service, helped me install the FAQ page when I was unable to do this myself! Very helpful.
Thank you for your kind words! We're thrilled to hear that our customer service team was able to assist you with installing your FAQ page. If you ever need any further assistance, please don't hesitate to reach out to us again. We're always here to help! - Joewelyn 🌹
June 16, 2023
So far loving the user friendliness of the Willdesk and the customer support on their chat is extremely helpful. Would definitely recommend for those that want a comprehensive chat and FAQ app!
Thank you for your positive feedback! We are glad to hear that you are enjoying the user experience and finding our customer support helpful. We appreciate your recommendation and look forward to continuing to provide you with the best service possible. - Mariadel 💖
June 14, 2023
Easy to set up app, with all the functionallity you need. good pricing and awesome support, that is quick to help.
Thank you for your positive feedback! We're glad to hear that our app has met your expectations and that you've found our pricing and support to be satisfactory. Please don't hesitate to reach out if you need any further assistance. -Nona💗
June 9, 2023
Mariadel was terrific in helping me setup FB messenger, excellent customer service, and a wonderful app for the price!
Thank you for your kind words! We're happy to hear that our support provided excellent customer service and that you find our FB messenger app to be a great value. We appreciate your support and hope that you continue to enjoy using our app. Thank you again! - Mariadel 💖
June 6, 2023
The service was fast easy and amazing I just started using this app last month and its super easy to use
Thank you for your review! We're thrilled to hear that you find our service fast, easy, and amazing. It's great to know that you find our app super easy to use. We appreciate your business and look forward to continuing to provide you with a great experience. - Sophie💖
June 6, 2023
great support even im still trying the function right now, but at least customer service is pretty good and responsive, recommended
Thank you for your feedback! We're happy to hear that our customer support team was able to assist you, even while you were still learning how to use our app. We appreciate your recommendation and look forward to continuing to provide great support for you. - Nona💖
June 5, 2023
This is a fantastic app with excellent service. On this occasion, they assisted me with a rather personal matter, and they did so without a hint of annoyance, looking after me right until the end. They are kind and they carry out their job efficiently. I believe they are a team you can trust. I highly recommend them.
Thank you for taking the time to share your positive experience with our app and service. We are thrilled to hear that we were able to assist you with your personal matter and that our team provided you with efficient and kind service. We truly appreciate your trust in us and your recommendation. Please don't hesitate to reach out to us if you need any further assistance in the future. - Sophie💖
June 4, 2023
Amazing customer service, fast and reliable. Good app with option to manually translate. Really good app.
Thank you so much for taking the time to provide this positive review! We are thrilled to hear that you found our customer service to be amazing and our app to be fast, reliable, and with great translation options. We appreciate your support and hope to continue exceeding your expectations in the future. - Mariadel 💖
June 4, 2023
Benutzerfreundlichen Oberfläche. Man versteht sofort wo was eingerichtet werden. Falls doch Fragen entstehen, beantwortet der Support in kürzester Zeit. Einfach top, kann ich wirklich sehr empfehlen
Vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie unsere benutzerfreundliche Oberfläche schätzen und dass unser Support-Team schnell und effektiv Ihre Fragen beantworten konnte. Es ist großartig zu hören, dass Sie unsere App empfehlen würden. Wir werden weiterhin daran arbeiten, unseren Service zu verbessern und Ihre Erwartungen zu übertreffen. Vielen Dank für Ihre Unterstützung! - Mariadel 💖
June 3, 2023
Awesome App! Mia was really quick and helpful when I needed a question answered. The only thing I would love added on this app is the see what the customers are opening up while on chat. That way I can help navigate customers to a purchase.
Thank you for your positive review! We're glad to hear that Mia was able to assist you quickly and effectively. We appreciate your suggestion about being able to see what customers are opening up while on chat, and we'll definitely take it into consideration for future updates. Thank you for using our app! - Mia💗
June 2, 2023
Very helpful and responsive support. The staff was very eager to help with almost any issues. Keep up the good work!
Thank you for taking the time to leave a positive review! We're thrilled to hear that our support team was helpful and responsive in addressing your concerns. We're committed to providing excellent customer service and will continue to work hard to ensure that our users receive the best possible experience. Thanks again for your support! -Nona💗
May 22, 2023
Great tool for its price. Very good price plans, comparing to other tools. Thank you, very helpful support team.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Mia | Willdesk Support