Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
355
Reviews
Chart
#1,036
Shopify

All reviews

5 / 5 Share
Oct. 21, 2023

Amazing customer support and great functionalities. Very happy with this app.

Store Using app Total reviews Average rating
Wallpaper Store 3 days 1 5.0
Developer Reply

๐ŸŒŸ๐Ÿ˜Š Thank you for your amazing review! We're thrilled to hear that you've had a great experience with our customer support and that you find our app's functionalities to be top-notch. ๐Ÿ˜ƒ We're delighted to know you're very happy with the app! If you ever need assistance or have more feedback to share, please don't hesitate to get in touch. We're here to make your experience even more amazing! ๐Ÿš€๐Ÿคฉ๐ŸŽ‰ Best Regards, Nona| CW Willdesk Team๐Ÿ’ฌ

5 / 5 Share
Oct. 21, 2023

Excellent customer support. Super quick no matter what time zone you are in. This Live Chat has it all even the free version. So far, we are happy :)

Store Using app Total reviews Average rating
Stoned Hilda 2 days 43 4.5
Developer Reply

๐Ÿ‘๐ŸŒŸ Thank you for your glowing review! We're thrilled to hear that you've had an excellent experience with our customer support. ๐Ÿš€ Our team is dedicated to providing super quick assistance, no matter your time zone. ๐Ÿ˜ƒ The Live Chat feature is a fantastic addition, even in the free version. We're so pleased to know you're happy with our service so far! ๐ŸŽ‰๐Ÿ˜Š If you ever need more help or have further feedback, please feel free to reach out. We're here to make your experience the best it can be! ๐ŸŒ๐Ÿ’ฌ๐Ÿ†“ Best Regards, Nona|CW Willdesk Team๐Ÿ—จ๏ธ

5 / 5 Share
Oct. 20, 2023

Great app, most especially, great customer support! More power to Willdesk!!

Store Using app Total reviews Average rating
Conti's Bakeshop & Restaurant About 1 month 4 5.0
Developer Reply

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our app and customer support team. We appreciate your support and look forward to providing you with even better service in the future. Thank you for choosing Willdesk! ๐Ÿ’•๐Ÿฅฐ - Sophie // Willdesk Customer Support ๐Ÿคฉ

5 / 5 Share
Oct. 18, 2023

Great app for live chat and web form. Responsible customer support. Nova has been very helpful and solved my question in minutes!

Store Using app Total reviews Average rating
abxylute 7 months 1 5.0
Developer Reply

Thank you for the fantastic review! We're delighted to hear that you've had a great experience with our live chat and web form services. We're especially proud of our responsive customer support, and it's wonderful to know that Nona was able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! - Mariadel // Willdesk Customer Support

5 / 5 Share
Oct. 18, 2023

Reply fast and solve my questions.

Store Using app Total reviews Average rating
Gaahleri Studio 5 months 3 5.0
Developer Reply

It's wonderful to hear that the support team was able to respond quickly and provide solutions to your questions. We strive to provide efficient and effective support to all of our customers, so we're glad to hear that we met your expectations. Thank you for taking the time to share your positive experience with us! - Mariadel ๐Ÿ’–

5 / 5 Share
Oct. 17, 2023

Thanks Sophie, she very quickly helped me change the settings of the pop-up chat window and also suggested some improvements and did it myself!

Store Using app Total reviews Average rating
Solo-Air.de About 2 months 3 5.0
Developer Reply

That's great to hear! Sophie sounds like a very helpful and knowledgeable support representative. It's always nice when they can provide quick solutions to our problems and also offer suggestions for improvement. I'm glad you were able to make the changes yourself and that your experience with the pop-up chat window has been improved. - Mariadel ๐Ÿ’–

5 / 5 Share
Oct. 13, 2023

The customer service was great and responsive. Was very patient and answered all of my questions and very nice. I appreciate this app because it is very good and helps with my online store.

Store Using app Total reviews Average rating
lasharmour 1 day 1 5.0
Developer Reply

I'm glad to hear that you had a positive experience with the customer service team and that the app has been helpful for your online store. ๐Ÿ˜‡Your feedback is important to us, and we're here to assist you whenever you need support or have more questions. Thank you for your kind words!๐Ÿ˜ป -nona๐Ÿฅฐ

5 / 5 Share
Oct. 10, 2023

it's very good app. Highly recommended

Store Using app Total reviews Average rating
Gentseyewear 4 days 2 5.0
Developer Reply

Thank you for your positive feedback! We're thrilled to hear that you enjoyed using our app and would recommend it to others. We appreciate your support and hope that you continue to find our app helpful. If you have any suggestions or feedback for us, please don't hesitate to reach out. Thanks again! - Mariadel ๐Ÿ’๐Ÿฅฐ

5 / 5 Share
Oct. 9, 2023

Good app, great support,

Store Using app Total reviews Average rating
US AUTO About 1 hour 5 4.2
Developer Reply

Thank you for your positive review of our app and support team. We are thrilled to hear that you had a great experience with both. We appreciate your feedback and hope to continue providing you with excellent service. -Sophie๐Ÿค—๐Ÿ’“

5 / 5 Share
Oct. 7, 2023

good

Store Using app Total reviews Average rating
ArcDroid CNC 38 minutes 1 5.0
Developer Reply

Thank you for sharing your positive experience with our customer service team and our app! ๐Ÿ˜Š๐Ÿ’ซIf you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help! ๐Ÿ’๐Ÿ’ -nona๐Ÿ˜‡

5 / 5 Share
Sept. 16, 2023

Servizio clienti impeccabile e tempestivo. Per quanto riguarda l'app, ancora la stiamo testando.

Store Using app Total reviews Average rating
Developer Reply

Grazie per il tuo feedback positivo sulla nostra assistenza clienti. Siamo felici di aver risposto tempestivamente alle tue esigenze. Siamo anche lieti di sapere che stai testando la nostra app e speriamo che ti piacerร . Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Grazie ancora per aver scelto la nostra app. ๐Ÿ’— -Sophie ๐ŸŒน

5 / 5 Share
Sept. 15, 2023

Great, and the support is perfect

Store Using app Total reviews Average rating
smallabel About 1 hour 2 5.0
Developer Reply

Thank you for your positive feedback! We are thrilled to hear that you had a great experience using our app and that our support team was able to assist you. We take pride in providing excellent customer service and are glad to hear that it has been noticed. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you again for your review! -Joewelyn๐ŸŒน

5 / 5 Share
Sept. 12, 2023

good

Store Using app Total reviews Average rating
Blur India 39 minutes 1 5.0
Developer Reply

Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience. If you have any suggestions or feedback, please don't hesitate to let us know. Thank you for choosing our company! -nona๐Ÿ’—๐Ÿ’—

5 / 5 Share
Sept. 12, 2023

great customer service by Sophie.

Store Using app Total reviews Average rating
Windsor Finery Co. 3 months 1 5.0
Developer Reply

Thank you for your review! We are thrilled to hear that Sophie provided great customer service. We will be sure to pass along your kind words to her. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company! -nona๐Ÿ˜Š๐Ÿ˜Š

5 / 5 Share
Sept. 8, 2023

Great customer service and very helpful, great app as well get the work done!

Store Using app Total reviews Average rating
IRON MEALS About 4 hours 9 5.0
Developer Reply

Thank you for leaving such a positive review! We're thrilled to hear that our customer service team was able to provide you with helpful and efficient support, and that our app has been able to help you get your work done. Our goal is to make our app as user-friendly and effective as possible, while also providing top-notch customer service. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app! -Sophie๐ŸŒน

5 / 5 Share
Sept. 4, 2023

fantastic customer service!

Store Using app Total reviews Average rating
Linden Is Enough 11 months 1 5.0
Developer Reply

Thank you for your kind words about our customer service. We take great pride in providing exceptional service to all of our customers and we're glad to hear that you had a fantastic experience with us. We appreciate your business and look forward to serving you again in the future. -Joewelyn๐ŸŒน

5 / 5 Share
Aug. 28, 2023

This app is a great help for us. We have already activated it for several months and enjoy working with it. A small minus point is the slow page load, since the pages are not delivered from the same domain. Otherwise great. The support is also helpful and answers quickly. Thank you thank you thank you.

Store Using app Total reviews Average rating
Ayurveda Paradies Schweiz 5 months 18 4.8
Developer Reply

Thank you so much for your positive review! We're thrilled to hear that our app has been helpful to you and that you've been enjoying using it for several months. We apologize for any inconvenience caused by the slow page load, but we're constantly working to improve this aspect of our app. We're glad to hear that our support team has been helpful and responsive. Thank you for choosing our app and for taking the time to leave a review! -nona

5 / 5 Share
Aug. 21, 2023

We have had a few questions during app setup. App support has been very helpful in answering questions in a timely manner.

Store Using app Total reviews Average rating
Bobbi's Cutters About 22 hours 1 5.0
Developer Reply

Thank you for your review! We are glad to hear that our app support team was able to assist you with your questions in a timely manner. We appreciate your feedback and hope to continue providing you with helpful support in the future. -nona

5 / 5 Share
Aug. 20, 2023

Customer service has been very responsive to my initial questions about widget settings, and integration has gone very quickly and smoothly. I am currently enjoying setting up the FAQ options in the chat widget to help customers find their answers as quickly as possible. letterseals.com

Store Using app Total reviews Average rating
LetterSeals.com About 14 hours 9 5.0
Developer Reply

Thank you for taking the time to leave us a positive review! We're thrilled to hear that our customer service team was able to assist you with your widget settings and that the integration process was smooth. We're also glad to hear that you're enjoying setting up the FAQ options in the chat widget to help your customers find answers quickly. Thank you for choosing our service and we look forward to continuing to provide you with excellent support.๐Ÿ˜Š -nona๐Ÿ˜Š

5 / 5 Share
July 31, 2023

Tolles Team das bei allen Problemen und Anpassungen hilft. Wir sind sehr zufrieden und freuen uns auf die weitere Zusammenarbeit.

Store Using app Total reviews Average rating
N1 - SHOP 11 months 7 5.0
Developer Reply

Vielen Dank fรผr Ihre positive Bewertung! Wir sind froh, dass wir Ihnen bei allen Problemen und Anpassungen helfen konnten und freuen uns auf eine erfolgreiche Zusammenarbeit in Zukunft. Bitte zรถgern Sie nicht, uns bei Bedarf erneut zu kontaktieren. - Sophie ๐Ÿ’–

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