All reviews

Rating Breakdown

  • 5
    95% (368 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 92% (359)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2023

Great costumer support! They helped me quickly and are taking my concerns regarding a feature to the developer team. Hopefully they will manage to find a soultion. If so - this cold not be better

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer support. πŸš€ Our team is dedicated to addressing your concerns and has already forwarded them to our developers. 🀞 We're optimistic about finding a solution, and if we do, your satisfaction will be our ultimate reward! 😊 Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 5, 2023

Great support, it is a great app which fulfills all our wishes

Store

DUEROS

Using app

1 day

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! πŸ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 5, 2023

Good so far. Great support and reasonable prices. Its also great that thye have multi language support and user interface

Using app

5 days

Total reviews

15

Average rating

4.5

Developer Reply

Thank you for your positive feedback! 😊 We're thrilled to hear that you've had a good experience so far. Our team is dedicated to providing excellent support, and we're delighted that you appreciate our reasonable prices. 🌟 It's fantastic to know that our multi-language support and user interface have contributed to your satisfaction. If you have any further comments or suggestions, feel free to share! πŸš€ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 29, 2023

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. 🌟 Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. πŸš€ If you ever have more questions or need assistance, feel free to reach out. Happy using! πŸŒˆπŸ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 28, 2023

They solve all issues fast

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

🌟 We're thrilled to hear that our team swiftly resolved all your issues! πŸš€ Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! πŸ‘πŸ˜Š Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 27, 2023

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

🌟 Thank you so much for the awesome five-star review! We're thrilled to hear that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. πŸ˜ŠπŸ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 25, 2023

The app does what its supposed to do. It's always hard to set up a new app which is where support comes in. Live support, instantly responding, sorting out all my questions. Love it! All in 30 minutes to set up the app and understand the tool. With genuine, human help. Not redirecting me to help articles but answering my questions in a constructive way. In my case I spoke to Belle and I can say she is the reason I am choosing this app. Thank you!

Using app

About 1 hour

Total reviews

20

Average rating

4.2

Developer Reply

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our support team was able to assist you in setting up the app quickly and effectively.πŸ’ž We pride ourselves on providing genuine, human help and we're glad that Belle was able to make such a positive impression on you. Thank you for choosing our app and please don't hesitate to reach out if you have any further questions or concerns!πŸ’— Best Regards, Nona|Willdesk Team

5 / 5 Share

Nov. 22, 2023

Great support!

Store

Burplee

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?πŸ’ž We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.πŸ’ž Best Regards, Sophie|Willdesk Support Team

5 / 5 Share

Nov. 17, 2023

fast response

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to hear that our response time met your expectations. We strive to provide timely and efficient service to all of our customers. If you have any further feedback or questions, please don't hesitate to reach out to us.πŸ₯° Best Regards, Nona|Willdesk Live Chat Team

5 / 5 Share

Nov. 16, 2023

Store

Kensui

Using app

24 minutes

Total reviews

7

Average rating

5.0

Developer Reply

πŸš€ We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! πŸ‘πŸŒˆπŸŽ‰ Best Regards, Nona|Willdesk Live Chat Team

5 / 5 Share

Nov. 16, 2023

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

🌟 Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. πŸ˜ŠπŸ™Œ Best Regards, Nona|Willdesk Live Chat Team

5 / 5 Share

Nov. 13, 2023

great

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

πŸš€ We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! πŸ‘πŸŒˆπŸŽ‰ Best Regards, Nona|Willdesk Live Chat Team

5 / 5 Share

Nov. 11, 2023

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

🌟🌟🌟🌟🌟 Thank you so much for the five-star rating! πŸ™Œ We're thrilled to hear you had a positive experience! If you ever need assistance or have feedback, feel free to reach out. πŸ˜ŠπŸ‘ #HappyCustomer #FiveStarReview Sophie|Willdesk Support TeamπŸ₯°

5 / 5 Share

Nov. 10, 2023

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five-star rating! 🌟 We're thrilled to hear you had a positive experience! If you have any feedback or suggestions, feel free to share. 😊 Sophie|Willdesk Support TeamπŸ₯°

5 / 5 Share

Nov. 7, 2023

We have been using Willdesk for a month or two now and it has been fantastic, we love not having to use Meta business suit for messaging anymore!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with Willdesk! We're thrilled to hear that our platform has been able to provide you with a better messaging solution than Meta business suit. If you have any feedback or suggestions for us, please don't hesitate to let us know. We're always looking for ways to improve our service and better meet the needs of our users. Best, Nona|Willdesk Support Team

5 / 5 Share

Oct. 21, 2023

Amazing customer support and great functionalities. Very happy with this app.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

🌟😊 Thank you for your amazing review! We're thrilled to hear that you've had a great experience with our customer support and that you find our app's functionalities to be top-notch. πŸ˜ƒ We're delighted to know you're very happy with the app! If you ever need assistance or have more feedback to share, please don't hesitate to get in touch. We're here to make your experience even more amazing! πŸš€πŸ€©πŸŽ‰ Best Regards, Nona| CW Willdesk TeamπŸ’¬

5 / 5 Share

Oct. 21, 2023

Excellent customer support. Super quick no matter what time zone you are in. This Live Chat has it all even the free version. So far, we are happy :)

Using app

2 days

Total reviews

42

Average rating

4.6

Developer Reply

πŸ‘πŸŒŸ Thank you for your glowing review! We're thrilled to hear that you've had an excellent experience with our customer support. πŸš€ Our team is dedicated to providing super quick assistance, no matter your time zone. πŸ˜ƒ The Live Chat feature is a fantastic addition, even in the free version. We're so pleased to know you're happy with our service so far! πŸŽ‰πŸ˜Š If you ever need more help or have further feedback, please feel free to reach out. We're here to make your experience the best it can be! πŸŒπŸ’¬πŸ†“ Best Regards, Nona|CW Willdesk TeamπŸ—¨οΈ

5 / 5 Share

Oct. 20, 2023

Great app, most especially, great customer support! More power to Willdesk!!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our app and customer support team. We appreciate your support and look forward to providing you with even better service in the future. Thank you for choosing Willdesk! πŸ’•πŸ₯° - Sophie // Willdesk Customer Support 🀩

5 / 5 Share

Oct. 18, 2023

Great app for live chat and web form. Responsible customer support. Nova has been very helpful and solved my question in minutes!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're delighted to hear that you've had a great experience with our live chat and web form services. We're especially proud of our responsive customer support, and it's wonderful to know that Nona was able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! - Mariadel // Willdesk Customer Support

5 / 5 Share

Oct. 18, 2023

Reply fast and solve my questions.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

It's wonderful to hear that the support team was able to respond quickly and provide solutions to your questions. We strive to provide efficient and effective support to all of our customers, so we're glad to hear that we met your expectations. Thank you for taking the time to share your positive experience with us! - Mariadel πŸ’–