Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#521
All reviews
Rating Breakdown
Nov. 13, 2023
great
π We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! πππ Best Regards, Nona|Willdesk Live Chat Team
Nov. 11, 2023
πππππ Thank you so much for the five-star rating! π We're thrilled to hear you had a positive experience! If you ever need assistance or have feedback, feel free to reach out. ππ #HappyCustomer #FiveStarReview Sophie|Willdesk Support Teamπ₯°
Nov. 10, 2023
Thank you for the five-star rating! π We're thrilled to hear you had a positive experience! If you have any feedback or suggestions, feel free to share. π Sophie|Willdesk Support Teamπ₯°
Nov. 10, 2023
Great customer service, I had a small issue but it was solved in just a few minutes. Thanks Grace
π Thank you so much for your kind words! π€ We're thrilled to hear you had a positive experience with our customer service team. If you ever need assistance again, feel free to reach out. Thanks for choosing us! ππ Sophie|Willdesk Support Teamπ₯°
Nov. 8, 2023
I can believe this is free. There customer support always reply fast and precise. Thanks to Nona for helping me to setup my willdesk. 100% recommend this livechat app!
We're so glad to hear that you're enjoying Willdesk and that our customer support has been helpful for you! We're proud to offer a free solution that meets the needs of our users, and we're thrilled that you would recommend our livechat app. Thank you for taking the time to share your positive experience with us! If you have any further questions or feedback, please don't hesitate to reach out to us. Best, Nona|Willdesk Support Teamπ₯°
Nov. 7, 2023
We have been using Willdesk for a month or two now and it has been fantastic, we love not having to use Meta business suit for messaging anymore!
Thank you for sharing your positive experience with Willdesk! We're thrilled to hear that our platform has been able to provide you with a better messaging solution than Meta business suit. If you have any feedback or suggestions for us, please don't hesitate to let us know. We're always looking for ways to improve our service and better meet the needs of our users. Best, Nona|Willdesk Support Team
Nov. 4, 2023
I love this app, all my questions are well answered with no problems.
We're thrilled to hear that you love our app! ππ It's fantastic to know that all your questions are well answered with ease. If you ever need more assistance or have any feedback, please don't hesitate to reach out. Thanks for your support! ππ―π Sophie|CW Willdesk Team π¬
Nov. 2, 2023
Sehr netter Kundenservice
Vielen Dank fΓΌr Ihr Feedback! πππ Unser Ziel ist es, Ihnen den besten Kundenservice zu bieten. Wir freuen uns, dass Sie mit unserer Hilfe zufrieden sind! π¬πποΈ Sophie|CW Willdesk Team π¬
Oct. 29, 2023
Haven't used the app yet, but so far Mariadel has been very helpful in answering my questions with very quick response time.
That's fantastic to hear! π We're delighted to know that Mariadel has been so helpful in addressing your questions promptly. We hope that your experience with the app matches the exceptional customer service you've received. If you have any further inquiries or need assistance when you start using the app, feel free to reach out. Happy exploring! ππ±π Sophie|CW Willdesk Team π¬
Oct. 22, 2023
She was awesome! Very quick, friendly, and knowledgeable.
ππ She was absolutely awesome! π Very quick β©, friendly π, and incredibly knowledgeable. π‘ We're delighted to hear about your positive experience, and we're here to provide top-notch support whenever you need it. If you have more questions or need assistance, feel free to reach out. We're here to help! ππ€©π Best Regards, Nona|CW Willdesk Team π¬
Oct. 21, 2023
Amazing customer support and great functionalities. Very happy with this app.
ππ Thank you for your amazing review! We're thrilled to hear that you've had a great experience with our customer support and that you find our app's functionalities to be top-notch. π We're delighted to know you're very happy with the app! If you ever need assistance or have more feedback to share, please don't hesitate to get in touch. We're here to make your experience even more amazing! ππ€©π Best Regards, Nona| CW Willdesk Teamπ¬
Oct. 21, 2023
Excellent customer support. Super quick no matter what time zone you are in. This Live Chat has it all even the free version. So far, we are happy :)
ππ Thank you for your glowing review! We're thrilled to hear that you've had an excellent experience with our customer support. π Our team is dedicated to providing super quick assistance, no matter your time zone. π The Live Chat feature is a fantastic addition, even in the free version. We're so pleased to know you're happy with our service so far! ππ If you ever need more help or have further feedback, please feel free to reach out. We're here to make your experience the best it can be! ππ¬π Best Regards, Nona|CW Willdesk Teamπ¨οΈ
Oct. 21, 2023
its very good
Thank you for your positive review! We are thrilled to hear that you enjoyed your experience with us. If you have any suggestions on how we can improve, please don't hesitate to let us know. We appreciate your feedback and hope to see you again soon! ππ₯° - Sophie // Willdesk Customer Support π€©
Oct. 20, 2023
Great app, most especially, great customer support! More power to Willdesk!!
Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our app and customer support team. We appreciate your support and look forward to providing you with even better service in the future. Thank you for choosing Willdesk! ππ₯° - Sophie // Willdesk Customer Support π€©
Oct. 19, 2023
Thank you for the 5-star review! We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again. - Mariadel / Willdesk Customer Support
Oct. 18, 2023
Great app for live chat and web form. Responsible customer support. Nova has been very helpful and solved my question in minutes!
Thank you for the fantastic review! We're delighted to hear that you've had a great experience with our live chat and web form services. We're especially proud of our responsive customer support, and it's wonderful to know that Nona was able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! - Mariadel // Willdesk Customer Support
Oct. 18, 2023
Reply fast and solve my questions.
It's wonderful to hear that the support team was able to respond quickly and provide solutions to your questions. We strive to provide efficient and effective support to all of our customers, so we're glad to hear that we met your expectations. Thank you for taking the time to share your positive experience with us! - Mariadel π
Oct. 17, 2023
Thanks Sophie, she very quickly helped me change the settings of the pop-up chat window and also suggested some improvements and did it myself!
That's great to hear! Sophie sounds like a very helpful and knowledgeable support representative. It's always nice when they can provide quick solutions to our problems and also offer suggestions for improvement. I'm glad you were able to make the changes yourself and that your experience with the pop-up chat window has been improved. - Mariadel π
Oct. 13, 2023
The customer service was great and responsive. Was very patient and answered all of my questions and very nice. I appreciate this app because it is very good and helps with my online store.
I'm glad to hear that you had a positive experience with the customer service team and that the app has been helpful for your online store. πYour feedback is important to us, and we're here to assist you whenever you need support or have more questions. Thank you for your kind words!π» -nonaπ₯°
Oct. 12, 2023
it is one of the most useful and efficient app on the store... go for it and your live chat, support system & FAQs will be sorted.
Thank you for taking the time to leave such a positive review! We're thrilled to hear that our app has been useful and efficient for you. We're dedicated to providing the best possible support system and resources for our users, so we're glad to hear that you've found our live chat, support system, and FAQs helpful. Thanks again for your support! - Mariadel π