All reviews

Rating Breakdown

  • 5
    95% (365 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 91% (353)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2024

Its great!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 😊Please know that we are committed to providing seamless and efficient service to you 🌟 Your Satisfaction is our Priority! πŸ₯° Best regards, Kim | Willdesk Support

1 / 5 Share

Jan. 26, 2024

'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger'. This is untrue, WD does not support Whatsapp integration. Live chat with Mariadel​ confirmed this.

Using app

26 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hello there, This is Sophie from Willdesk Support. I hope this email finds you well. Thank you for taking the time to share your feedback regarding our platform. πŸ˜‡ We sincerely apologize for any confusion caused by the information you received. I'd like to clarify that, as of now, our system does not support Whatsapp integration on Willdesk Inbox but our Developers are planning to have this by February. We appreciate you bringing this to our attention, and we are actively working to update our communication channels for accuracy. Please rest assured that once the feature is released, Sophie will promptly update you. Thank you for your patience and understanding. πŸ˜ŠπŸ’— If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're committed to providing the best service possible and appreciate your understanding. πŸ€— Thank you for being a valued user of our platform, and we look forward to addressing any issues promptly. πŸ₯° Sincerely, Sophie

5 / 5 Share

Jan. 20, 2024

Store

BIFAMO

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

🌟🌟🌟🌟🌟 Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. 😊 Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. πŸš€ #HappyCustomer Best regards, Sophie | Willdesk Support

4 / 5 Share

Jan. 4, 2024

Store

Beishi

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to rate our app. We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. At Willdesk, we are committed to delivering exceptional service and are always looking for ways to improve. If there's anything specific you enjoyed about your experience or if there are any areas where you think we could enhance our service further, we'd love to hear more from you. Your insights are valuable to us, and we are dedicated to ensuring that each customer has an excellent experience. We look forward to the opportunity to exceed your expectations in the future. Best regards, Mariadel

5 / 5 Share

Jan. 3, 2024

Nona was great and helpful

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

I'm thrilled to hear that Nona was fantastic and helpful! 🌟 If you have any more questions or need assistance, feel free to reach out. We're here to help! 😊 Best regards, Sophie | Willdesk Support

5 / 5 Share

Jan. 2, 2024

very good

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you had a great experience with our [product/service]. If you have any more thoughts to share or if there's anything specific you loved, feel free to let us know! 🌟 Best regards, Sophie | Loloyal Support πŸ’«

5 / 5 Share

Dec. 28, 2023

I like this app. Great and fast customer support.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

I'm thrilled to hear that you're enjoying the app! 😊 Our team is delighted to provide you with great and speedy customer support. If you have any more feedback or questions, feel free to reach out! πŸš€πŸ‘ Best regards, Sophie | Willdesk Support

5 / 5 Share

Dec. 13, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

🌟🌟🌟🌟🌟 Thank you for the five-star review! We're thrilled to hear you had a positive experience with our product/service. If you have any further feedback or suggestions, feel free to share. 😊 We appreciate your support! Cheers, Sophie|Willdesk TeamπŸ’Ž

5 / 5 Share

Dec. 7, 2023

Great costumer support! They helped me quickly and are taking my concerns regarding a feature to the developer team. Hopefully they will manage to find a soultion. If so - this cold not be better

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer support. πŸš€ Our team is dedicated to addressing your concerns and has already forwarded them to our developers. 🀞 We're optimistic about finding a solution, and if we do, your satisfaction will be our ultimate reward! 😊 Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 5, 2023

Great support, it is a great app which fulfills all our wishes

Store

DUEROS

Using app

1 day

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! πŸ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Dec. 5, 2023

Good so far. Great support and reasonable prices. Its also great that thye have multi language support and user interface

Using app

5 days

Total reviews

15

Average rating

4.5

Developer Reply

Thank you for your positive feedback! 😊 We're thrilled to hear that you've had a good experience so far. Our team is dedicated to providing excellent support, and we're delighted that you appreciate our reasonable prices. 🌟 It's fantastic to know that our multi-language support and user interface have contributed to your satisfaction. If you have any further comments or suggestions, feel free to share! πŸš€ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 29, 2023

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. 🌟 Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. πŸš€ If you ever have more questions or need assistance, feel free to reach out. Happy using! πŸŒˆπŸ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 28, 2023

They solve all issues fast

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

🌟 We're thrilled to hear that our team swiftly resolved all your issues! πŸš€ Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! πŸ‘πŸ˜Š Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 27, 2023

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

🌟 Thank you so much for the awesome five-star review! We're thrilled to hear that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. πŸ˜ŠπŸ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share

Nov. 25, 2023

The app does what its supposed to do. It's always hard to set up a new app which is where support comes in. Live support, instantly responding, sorting out all my questions. Love it! All in 30 minutes to set up the app and understand the tool. With genuine, human help. Not redirecting me to help articles but answering my questions in a constructive way. In my case I spoke to Belle and I can say she is the reason I am choosing this app. Thank you!

Using app

About 1 hour

Total reviews

20

Average rating

4.2

Developer Reply

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our support team was able to assist you in setting up the app quickly and effectively.πŸ’ž We pride ourselves on providing genuine, human help and we're glad that Belle was able to make such a positive impression on you. Thank you for choosing our app and please don't hesitate to reach out if you have any further questions or concerns!πŸ’— Best Regards, Nona|Willdesk Team

5 / 5 Share

Nov. 22, 2023

Great support!

Store

Burplee

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?πŸ’ž We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.πŸ’ž Best Regards, Sophie|Willdesk Support Team

5 / 5 Share

Nov. 17, 2023

fast response

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to hear that our response time met your expectations. We strive to provide timely and efficient service to all of our customers. If you have any further feedback or questions, please don't hesitate to reach out to us.πŸ₯° Best Regards, Nona|Willdesk Live Chat Team

5 / 5 Share

Nov. 16, 2023

Store

Kensui

Using app

24 minutes

Total reviews

8

Average rating

4.9

Developer Reply

πŸš€ We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! πŸ‘πŸŒˆπŸŽ‰ Best Regards, Nona|Willdesk Live Chat Team

5 / 5 Share

Nov. 16, 2023

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

🌟 Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. πŸ˜ŠπŸ™Œ Best Regards, Nona|Willdesk Live Chat Team

5 / 5 Share

Nov. 13, 2023

great

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

πŸš€ We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! πŸ‘πŸŒˆπŸŽ‰ Best Regards, Nona|Willdesk Live Chat Team