Willdesk: Live Chat&AI Chatbot
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
feedback
385
chart
#714
All reviews
Jan. 30, 2024
Its great!
Thank you so much for your positive feedback! πPlease know that we are committed to providing seamless and efficient service to you π Your Satisfaction is our Priority! π₯° Best regards, Kim | Willdesk Support
Jan. 26, 2024
'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger'. This is untrue, WD does not support Whatsapp integration. Live chat with Mariadelβ confirmed this.
Hello there, This is Sophie from Willdesk Support. I hope this email finds you well. Thank you for taking the time to share your feedback regarding our platform. π We sincerely apologize for any confusion caused by the information you received. I'd like to clarify that, as of now, our system does not support Whatsapp integration on Willdesk Inbox but our Developers are planning to have this by February. We appreciate you bringing this to our attention, and we are actively working to update our communication channels for accuracy. Please rest assured that once the feature is released, Sophie will promptly update you. Thank you for your patience and understanding. ππ If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're committed to providing the best service possible and appreciate your understanding. π€ Thank you for being a valued user of our platform, and we look forward to addressing any issues promptly. π₯° Sincerely, Sophie
Jan. 20, 2024
πππππ Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. π Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. π #HappyCustomer Best regards, Sophie | Willdesk Support
Jan. 4, 2024
Thank you so much for taking the time to rate our app. We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. At Willdesk, we are committed to delivering exceptional service and are always looking for ways to improve. If there's anything specific you enjoyed about your experience or if there are any areas where you think we could enhance our service further, we'd love to hear more from you. Your insights are valuable to us, and we are dedicated to ensuring that each customer has an excellent experience. We look forward to the opportunity to exceed your expectations in the future. Best regards, Mariadel
Jan. 3, 2024
Nona was great and helpful
I'm thrilled to hear that Nona was fantastic and helpful! π If you have any more questions or need assistance, feel free to reach out. We're here to help! π Best regards, Sophie | Willdesk Support
Jan. 2, 2024
very good
Thank you so much for your positive feedback! π We're thrilled to hear that you had a great experience with our [product/service]. If you have any more thoughts to share or if there's anything specific you loved, feel free to let us know! π Best regards, Sophie | Loloyal Support π«
Dec. 28, 2023
I like this app. Great and fast customer support.
I'm thrilled to hear that you're enjoying the app! π Our team is delighted to provide you with great and speedy customer support. If you have any more feedback or questions, feel free to reach out! ππ Best regards, Sophie | Willdesk Support
Dec. 13, 2023
πππππ Thank you for the five-star review! We're thrilled to hear you had a positive experience with our product/service. If you have any further feedback or suggestions, feel free to share. π We appreciate your support! Cheers, Sophie|Willdesk Teamπ
Dec. 7, 2023
Great costumer support! They helped me quickly and are taking my concerns regarding a feature to the developer team. Hopefully they will manage to find a soultion. If so - this cold not be better
π Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer support. π Our team is dedicated to addressing your concerns and has already forwarded them to our developers. π€ We're optimistic about finding a solution, and if we do, your satisfaction will be our ultimate reward! π Best Regards, Sophie|Willdesk Team
Dec. 5, 2023
Great support, it is a great app which fulfills all our wishes
Thank you so much for your positive feedback! π We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! π Best Regards, Sophie|Willdesk Team
Dec. 5, 2023
Good so far. Great support and reasonable prices. Its also great that thye have multi language support and user interface
Thank you for your positive feedback! π We're thrilled to hear that you've had a good experience so far. Our team is dedicated to providing excellent support, and we're delighted that you appreciate our reasonable prices. π It's fantastic to know that our multi-language support and user interface have contributed to your satisfaction. If you have any further comments or suggestions, feel free to share! π Best Regards, Sophie|Willdesk Team
Nov. 29, 2023
I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)
Thank you so much for your positive feedback! π We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. π Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. π If you ever have more questions or need assistance, feel free to reach out. Happy using! ππ Best Regards, Sophie|Willdesk Team
Nov. 28, 2023
They solve all issues fast
π We're thrilled to hear that our team swiftly resolved all your issues! π Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! ππ Best Regards, Sophie|Willdesk Team
Nov. 27, 2023
π Thank you so much for the awesome five-star review! We're thrilled to hear that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. ππ Best Regards, Sophie|Willdesk Team
Nov. 25, 2023
The app does what its supposed to do. It's always hard to set up a new app which is where support comes in. Live support, instantly responding, sorting out all my questions. Love it! All in 30 minutes to set up the app and understand the tool. With genuine, human help. Not redirecting me to help articles but answering my questions in a constructive way. In my case I spoke to Belle and I can say she is the reason I am choosing this app. Thank you!
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our support team was able to assist you in setting up the app quickly and effectively.π We pride ourselves on providing genuine, human help and we're glad that Belle was able to make such a positive impression on you. Thank you for choosing our app and please don't hesitate to reach out if you have any further questions or concerns!π Best Regards, Nona|Willdesk Team
Nov. 22, 2023
Great support!
Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?π We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.π Best Regards, Sophie|Willdesk Support Team
Nov. 17, 2023
fast response
Thank you for your review! We're happy to hear that our response time met your expectations. We strive to provide timely and efficient service to all of our customers. If you have any further feedback or questions, please don't hesitate to reach out to us.π₯° Best Regards, Nona|Willdesk Live Chat Team
Nov. 16, 2023
π We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! πππ Best Regards, Nona|Willdesk Live Chat Team
Nov. 16, 2023
π Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. ππ Best Regards, Nona|Willdesk Live Chat Team
Nov. 13, 2023
great
π We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! πππ Best Regards, Nona|Willdesk Live Chat Team