Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
384
Reviews
Chart
#1,094
Shopify

All reviews

5 / 5 Share
Feb. 9, 2024

It was great and we quickly fixed the problem. Thanks Sophie

Store Using app Total reviews Average rating
Bubulle et Jujube About 2 months 4 4.5
Developer Reply

I'm thrilled to hear that you had a great experience! ๐Ÿ˜Š We're delighted to have swiftly resolved the issue for you. Thanks a bunch, Sophie! ๐ŸŒŸ If you ever need assistance again, feel free to reach out. ๐Ÿ‘ Best regards, Sophie| Willdesk Support

5 / 5 Share
Feb. 5, 2024

ๅพˆๅฎž็”จ๏ผŒๅŠŸ่ƒฝไนŸๅพˆ้ฝๅ…จใ€‚

Store Using app Total reviews Average rating
Triboots 9 months 1 5.0
Developer Reply

ๆ„Ÿ่ฐขๆ‚จ็š„็งฏๆž่ฏ„ไปท๏ผ๐Ÿ˜Šๆˆ‘ไปฌๅพˆ้ซ˜ๅ…ดๆ‚จ่ง‰ๅพ—ๆˆ‘ไปฌ็š„ไบงๅ“ๅฎž็”จไธ”ๅŠŸ่ƒฝ้ฝๅ…จใ€‚ๅฆ‚ๆžœๆ‚จๆœ‰ไปปไฝ•ๅ…ถไป–ๅปบ่ฎฎๆˆ–้œ€ๆฑ‚๏ผŒๆฌข่ฟŽ้šๆ—ถไธŽๆˆ‘ไปฌๅˆ†ไบซ๏ผ๐Ÿš€ ่‡ดไปฅๆœ€่ฏšๆŒš็š„้—ฎๅ€™ใ€ Sophie| Willdesk ๆ”ฏๆŒ

5 / 5 Share
Feb. 5, 2024

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop. I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Store Using app Total reviews Average rating
Flasher Online Shop 3 months 2 5.0
Developer Reply

๐ŸŒŸ Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. ๐Ÿ˜Š Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. ๐Ÿš€ Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! ๐Ÿ™Œโœจ Best regards, Sophie| Willdesk Support

5 / 5 Share
Jan. 30, 2024

Its great!

Store Using app Total reviews Average rating
Next Level Engine & Transmission About 2 hours 1 5.0
Developer Reply

Thank you so much for your positive feedback! ๐Ÿ˜ŠPlease know that we are committed to providing seamless and efficient service to you ๐ŸŒŸ Your Satisfaction is our Priority! ๐Ÿฅฐ Best regards, Kim | Willdesk Support

1 / 5 Share
Jan. 26, 2024

'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger'. This is untrue, WD does not support Whatsapp integration. Live chat with Mariadelโ€‹ confirmed this.

Store Using app Total reviews Average rating
LP Metal Detecting 26 minutes 4 4.0
Developer Reply

Hello there, This is Sophie from Willdesk Support. I hope this email finds you well. Thank you for taking the time to share your feedback regarding our platform. ๐Ÿ˜‡ We sincerely apologize for any confusion caused by the information you received. I'd like to clarify that, as of now, our system does not support Whatsapp integration on Willdesk Inbox but our Developers are planning to have this by February. We appreciate you bringing this to our attention, and we are actively working to update our communication channels for accuracy. Please rest assured that once the feature is released, Sophie will promptly update you. Thank you for your patience and understanding. ๐Ÿ˜Š๐Ÿ’— If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're committed to providing the best service possible and appreciate your understanding. ๐Ÿค— Thank you for being a valued user of our platform, and we look forward to addressing any issues promptly. ๐Ÿฅฐ Sincerely, Sophie

5 / 5 Share
Jan. 20, 2024

Store Using app Total reviews Average rating
BIFAMO 29 minutes 2 5.0
Developer Reply

๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. ๐Ÿ˜Š Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. ๐Ÿš€ #HappyCustomer Best regards, Sophie | Willdesk Support

5 / 5 Share
Jan. 19, 2024

Great customer service as always!

Store Using app Total reviews Average rating
Allyzure Over 1 year 8 5.0
Developer Reply

Thank you for your kind words! ๐Ÿ˜Š Our team is delighted to hear that you had a positive experience with our customer service. If you ever need assistance again, feel free to reach out. ๐ŸŒŸ Best regards, Sophie | Willdesk Support

4 / 5 Share
Jan. 4, 2024

Store Using app Total reviews Average rating
Beishi 5 days 2 4.5
Developer Reply

Thank you so much for taking the time to rate our app. We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. At Willdesk, we are committed to delivering exceptional service and are always looking for ways to improve. If there's anything specific you enjoyed about your experience or if there are any areas where you think we could enhance our service further, we'd love to hear more from you. Your insights are valuable to us, and we are dedicated to ensuring that each customer has an excellent experience. We look forward to the opportunity to exceed your expectations in the future. Best regards, Mariadel

5 / 5 Share
Jan. 3, 2024

Nona was great and helpful

Store Using app Total reviews Average rating
Shop Sigvaris 11 months 5 5.0
Developer Reply

I'm thrilled to hear that Nona was fantastic and helpful! ๐ŸŒŸ If you have any more questions or need assistance, feel free to reach out. We're here to help! ๐Ÿ˜Š Best regards, Sophie | Willdesk Support

5 / 5 Share
Jan. 2, 2024

very good

Store Using app Total reviews Average rating
Linkifun About 2 hours 2 5.0
Developer Reply

Thank you so much for your positive feedback! ๐Ÿ˜Š We're thrilled to hear that you had a great experience with our [product/service]. If you have any more thoughts to share or if there's anything specific you loved, feel free to let us know! ๐ŸŒŸ Best regards, Sophie | Loloyal Support ๐Ÿ’ซ

5 / 5 Share
Dec. 13, 2023

Store Using app Total reviews Average rating
Ehaho Official About 2 months 1 5.0
Developer Reply

๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Thank you for the five-star review! We're thrilled to hear you had a positive experience with our product/service. If you have any further feedback or suggestions, feel free to share. ๐Ÿ˜Š We appreciate your support! Cheers, Sophie|Willdesk Team๐Ÿ’Ž

5 / 5 Share
Dec. 5, 2023

Great support, it is a great app which fulfills all our wishes

Store Using app Total reviews Average rating
DUEROS 1 day 8 4.0
Developer Reply

Thank you so much for your positive feedback! ๐ŸŒŸ We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! ๐Ÿ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share
Dec. 5, 2023

Good so far. Great support and reasonable prices. Its also great that thye have multi language support and user interface

Store Using app Total reviews Average rating
OZ Smart 5 days 15 4.5
Developer Reply

Thank you for your positive feedback! ๐Ÿ˜Š We're thrilled to hear that you've had a good experience so far. Our team is dedicated to providing excellent support, and we're delighted that you appreciate our reasonable prices. ๐ŸŒŸ It's fantastic to know that our multi-language support and user interface have contributed to your satisfaction. If you have any further comments or suggestions, feel free to share! ๐Ÿš€ Best Regards, Sophie|Willdesk Team

5 / 5 Share
Nov. 28, 2023

They solve all issues fast

Store Using app Total reviews Average rating
Goyalpublishers Over 1 year 1 5.0
Developer Reply

๐ŸŒŸ We're thrilled to hear that our team swiftly resolved all your issues! ๐Ÿš€ Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! ๐Ÿ‘๐Ÿ˜Š Best Regards, Sophie|Willdesk Team

5 / 5 Share
Nov. 27, 2023

Store Using app Total reviews Average rating
Filter Flair 28 days 5 4.6
Developer Reply

๐ŸŒŸ Thank you so much for the awesome five-star review! We're thrilled to hear that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. ๐Ÿ˜Š๐Ÿ™Œ Best Regards, Sophie|Willdesk Team

5 / 5 Share
Nov. 22, 2023

Great support!

Store Using app Total reviews Average rating
Burplee About 2 hours 3 5.0
Developer Reply

Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?๐Ÿ’ž We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.๐Ÿ’ž Best Regards, Sophie|Willdesk Support Team

5 / 5 Share
Nov. 17, 2023

fast response

Store Using app Total reviews Average rating
Loch Electronics 7 months 3 5.0
Developer Reply

Thank you for your review! We're happy to hear that our response time met your expectations. We strive to provide timely and efficient service to all of our customers. If you have any further feedback or questions, please don't hesitate to reach out to us.๐Ÿฅฐ Best Regards, Nona|Willdesk Live Chat Team

5 / 5 Share
Nov. 16, 2023

Store Using app Total reviews Average rating
Kensui 24 minutes 9 4.9
Developer Reply

๐Ÿš€ We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! ๐Ÿ‘๐ŸŒˆ๐ŸŽ‰ Best Regards, Nona|Willdesk Live Chat Team

5 / 5 Share
Nov. 16, 2023

Store Using app Total reviews Average rating
HYPER GOGO 3 months 5 5.0
Developer Reply

๐ŸŒŸ Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. ๐Ÿ˜Š๐Ÿ™Œ Best Regards, Nona|Willdesk Live Chat Team

5 / 5 Share
Nov. 13, 2023

great

Store Using app Total reviews Average rating
Fire on Fire Store Almost 2 years 1 5.0
Developer Reply

๐Ÿš€ We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! ๐Ÿ‘๐ŸŒˆ๐ŸŽ‰ Best Regards, Nona|Willdesk Live Chat Team

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