All reviews

Rating Breakdown

  • 5
    95% (365 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 91% (353)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2024

Después de probar muchas otras aplicaciones para chatbot, me quedo con WillDesk. La plataforma es la más fácil de utilizar, además de que la atención por el chat es excelente. La recomiendo 100%

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

¡Gracias por tu maravillosa reseña! Nos alegra mucho saber que has encontrado a WillDesk fácil de usar y que nuestra atención por el chat ha sido excelente. Apreciamos tu recomendación y seguiremos trabajando para ofrecerte el mejor servicio posible. ¡Gracias por elegirnos! Saludos, Mariadel 💗 WillDesk Customer Support 🌟

5 / 5 Share

May 12, 2024

ottima app per la gestione dell'assistenza clienti, ci sono molte funzioni utilissime e fa perfettamente il suo lavoro. menzione d'onore per l'assistenza, sempre gentile e disponibile per qualsiasi necessità. 5 stelle meritatissime

Using app

About 8 hours

Total reviews

6

Average rating

5.0

Developer Reply

Grazie mille per la tua recensione fantastica! Siamo felici di sapere che la nostra app per la gestione dell'assistenza clienti ti è stata utile e che ha soddisfatto le tue aspettative. Siamo particolarmente lieti che tu abbia apprezzato il nostro team di assistenza, che si impegna sempre a fornire un servizio gentile e disponibile. Le tue 5 stelle sono molto apprezzate! Se hai bisogno di ulteriori assistenza o hai qualche suggerimento, non esitare a contattarci. Cordiali saluti, Mariadel / Willdesk Customer Support

5 / 5 Share

May 8, 2024

Store

lelive

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for leaving us an excellent rating! 🎉 We're thrilled to know that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊 Best Regards, Sophie 💞 Willdesk Team

5 / 5 Share

May 7, 2024

Good app. easy to use.

Store

CAHIBOY

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you find our app easy to use. Making our app user-friendly and intuitive is one of our top priorities, so it's always rewarding to hear when we've succeeded in that goal. If you have any further feedback or suggestions for how we can improve our app, please don't hesitate to let us know. We're always looking for ways to enhance our products and services to better serve our users. Best Regards, Kim|Willdesk Support Team

5 / 5 Share

April 29, 2024

Store

Vitopal

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us an excellent rating! 🎉 We're thrilled to know that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊 Best Regards, Kim 💞 Willdesk Team

5 / 5 Share

April 12, 2024

The support is amazing—quick and helpful—and the app runs like a charm! It'd be awesome if there were more customization options to tailor it even more to the store's design needs.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear that you're loving our support team's quick and helpful assistance! 🚀 It's fantastic to know that the app is running smoothly for you! 😊 We appreciate your feedback regarding customization options and will definitely consider it as we strive to enhance our platform to better meet your store's design needs. Thank you for sharing your experience with us! 🛠️✨ 🎉 Looking forward to continuing to support your success! 🌟👍 Best regards, Sophie 💗 Willdesk Customer Support 🌟

5 / 5 Share

April 12, 2024

功能部分彈性操作,可以連動客戶資料,讓溝通上便利許多 支援服務也非常的迅速、清楚,以這個月費來說非常值得! Functions are very flexible, the team help me to sync customers' info, which makes my team can have a good conversation with customers. The support team is efficient, the tutorial is clear and simple as well.

Using app

2 days

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your glowing review! 🌟 We're thrilled to hear that our platform's functionalities have brought flexibility to your operations, especially in streamlining customer communication by syncing their information. 🔄💬 It's fantastic to know that our support team has been swift and helpful, ensuring your journey with us is smooth sailing. 🚀 Our aim is to provide clear and simple tutorials to empower you every step of the way! 💪💡 Your satisfaction is our utmost priority, and we're delighted that you find our service well worth the investment. 🎉 Looking forward to continuing to support your success! 🌟👍 Best regards, Sophie 💗 Willdesk Customer Support 🌟

5 / 5 Share

April 2, 2024

good

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable to us as we strive to provide the best service possible. Best regards, Mariadel 💗 Willdesk Customer Support 🌟

5 / 5 Share

March 28, 2024

The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! 😊 We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀 Best Regards, Kim Willdesk Support Team 🌟

5 / 5 Share

March 26, 2024

This app is really convenient and helped us solve a lot of problems. The online customer service responded very promptly.

Using app

6 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're so glad to hear that you find our app convenient and a problem solver! We are happy to know that our customer support is responding promptly to your queries! If you have any further questions or concerns, feel free to reach out anytime. Your satisfaction is our priority! 👍🚀 Best Regards, Kim Willdesk Support Team 🌟

5 / 5 Share

March 26, 2024

Very helpful, fast service! Couldn't have asked for a better experience!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out. Best regards, Mariadel 💗 Willdesk Customer Support 🌟

5 / 5 Share

March 10, 2024

I have just started using this app and at the moment I am really happy with it. Also the customer service has been first class!

Store

Rogey

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! 😊 We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support first class! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀 Best Regards, Kim Willdesk Support Team 🌟

5 / 5 Share

Feb. 26, 2024

good customer service ,good APP

Using app

20 days

Total reviews

6

Average rating

3.5

Developer Reply

Thank you for the positive feedback! 😊 We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀 Best Regards, Kim Willdesk Support Team 🌟

5 / 5 Share

Feb. 25, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the ⭐⭐⭐⭐⭐ review! 🎉 We're thrilled to hear that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊 Best Regards, Sophie 💞 Willdesk Team

5 / 5 Share

Feb. 19, 2024

Great customer service. Quick, friendly and informative.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service team. Providing quick, friendly, and informative support is always our goal, and we're glad to know that we were able to meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Best Regards, Nona 💞 Willdesk Team

5 / 5 Share

Feb. 14, 2024

Assistenza Fantastica competente e precisa, mi hanno assistito in varie fasi della configurazione.

Using app

About 21 hours

Total reviews

16

Average rating

4.8

Developer Reply

Grazie mille per aver dedicato del tempo a condividere la vostra esperienza! 😊 Siamo entusiasti di sapere che la nostra app vi ha servito bene, anche nel breve periodo in cui l'avete utilizzata. Il nostro obiettivo è fornire un'esperienza semplice e intuitiva, ed è fantastico sapere che il nostro servizio clienti è stato presente per assistervi e ottimizzare l'implementazione in base alle vostre esigenze. 🛠️ Apprezziamo molto il vostro feedback positivo e continueremo a lavorare sodo per superare le vostre aspettative. 🌟 Un saluto alle operazioni senza intoppi e ai clienti felici! Cordiali saluti, Kim|Team di assistenza Willdesk

1 / 5 Share

Feb. 10, 2024

Buggy!

Using app

14 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hello there, Your insights are invaluable to us, and we genuinely appreciate your effort in helping us enhance our app. 😇 After carefully reviewing the feedback aspects you encountered, our development team has been diligently working to identify and address these issues. We take your feedback seriously, and your input plays a crucial role in our commitment to delivering a seamless user experience. 😊 To ensure we address the specific concerns you raised, could you please provide more details about the bugs you encountered? Any additional information, such as error messages, steps to reproduce the issues, or specific scenarios where you noticed problems, will greatly assist us in pinpointing and resolving these issues efficiently. 🌹 Your cooperation is instrumental in our ongoing efforts to improve our app, and we want to assure you that your feedback is highly valued. We are committed to delivering a top-notch experience, and your input helps us achieve that goal. 🤗 Thank you once again for being an integral part of our user community and for sharing your thoughts with us. We look forward to hearing back from you and appreciate your continued support. 🌻 Sincerely, Sophie | Willdesk Support

5 / 5 Share

Feb. 9, 2024

It was great and we quickly fixed the problem. Thanks Sophie

Using app

About 2 months

Total reviews

4

Average rating

4.5

Developer Reply

I'm thrilled to hear that you had a great experience! 😊 We're delighted to have swiftly resolved the issue for you. Thanks a bunch, Sophie! 🌟 If you ever need assistance again, feel free to reach out. 👍 Best regards, Sophie| Willdesk Support

5 / 5 Share

Feb. 5, 2024

很实用,功能也很齐全。

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

感谢您的积极评价!😊我们很高兴您觉得我们的产品实用且功能齐全。如果您有任何其他建议或需求,欢迎随时与我们分享!🚀 致以最诚挚的问候、 Sophie| Willdesk 支持

5 / 5 Share

Feb. 5, 2024

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop. I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. 😊 Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. 🚀 Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! 🙌✨ Best regards, Sophie| Willdesk Support