Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#521
All reviews
Rating Breakdown
Dec. 7, 2023
Great costumer support! They helped me quickly and are taking my concerns regarding a feature to the developer team. Hopefully they will manage to find a soultion. If so - this cold not be better
π Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer support. π Our team is dedicated to addressing your concerns and has already forwarded them to our developers. π€ We're optimistic about finding a solution, and if we do, your satisfaction will be our ultimate reward! π Best Regards, Sophie|Willdesk Team
Dec. 5, 2023
Great support, it is a great app which fulfills all our wishes
Thank you so much for your positive feedback! π We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! π Best Regards, Sophie|Willdesk Team
Dec. 5, 2023
Good so far. Great support and reasonable prices. Its also great that thye have multi language support and user interface
Thank you for your positive feedback! π We're thrilled to hear that you've had a good experience so far. Our team is dedicated to providing excellent support, and we're delighted that you appreciate our reasonable prices. π It's fantastic to know that our multi-language support and user interface have contributed to your satisfaction. If you have any further comments or suggestions, feel free to share! π Best Regards, Sophie|Willdesk Team
Dec. 2, 2023
Excelente atendimento, foi muito prestativa a Sophie e me ajudou com tudo que precisava! Mesmo sem falar inglΓͺs ela foi compreensΓvel com o tempo para que eu pudesse acessar o Google Tradutor e entendesse todas as suas mensagens
Store
Minha loja
Using app
About 17 hours
Muito obrigado pelas suas amΓ‘veis palavras! π Fico feliz por saber que teve uma excelente experiΓͺncia com o nosso serviΓ§o e que a Sophie foi capaz de o ajudar eficazmente. Agradecemos a sua compreensΓ£o, e Γ© maravilhoso saber que a comunicação foi facilitada pelo Google Translate. Se tiver mais alguma dΓΊvida ou precisar de ajuda no futuro, sinta-se Γ vontade para entrar em contacto! ππΌ Com os melhores cumprimentos, Sophie|Willdesk Team
Nov. 29, 2023
I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)
Thank you so much for your positive feedback! π We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. π Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. π If you ever have more questions or need assistance, feel free to reach out. Happy using! ππ Best Regards, Sophie|Willdesk Team
Nov. 28, 2023
They solve all issues fast
π We're thrilled to hear that our team swiftly resolved all your issues! π Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! ππ Best Regards, Sophie|Willdesk Team
Nov. 27, 2023
π Thank you so much for the awesome five-star review! We're thrilled to hear that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. ππ Best Regards, Sophie|Willdesk Team
Nov. 27, 2023
Great customer service
Thank you for your kind words! π Our team is thrilled to hear that you had a positive experience with our customer service. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know! ππ Best Regards, Sophie|Willdesk Team
Nov. 27, 2023
It was quick and resolved in a minute. Thank you so much
I'm thrilled to hear that your issue was swiftly resolved in just a minute! π Thank you so much for your positive feedback! If you have any more questions or concerns, feel free to reach out. π Best Regards, Sophie|Willdesk Team
Nov. 27, 2023
π Thank you so much for the awesome five-star review! We're thrilled to hear that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. ππ Best Regards, Sophie|Willdesk Team
Nov. 26, 2023
Servicio atento y muy bueno
Β‘Nos alegra saber que disfrutaste de nuestro servicio! π Estamos aquΓ para ayudar en lo que necesites. π Β‘Gracias por tu amable comentario! π Best Regards, Sophie|Willdesk Team
Nov. 25, 2023
The app does what its supposed to do. It's always hard to set up a new app which is where support comes in. Live support, instantly responding, sorting out all my questions. Love it! All in 30 minutes to set up the app and understand the tool. With genuine, human help. Not redirecting me to help articles but answering my questions in a constructive way. In my case I spoke to Belle and I can say she is the reason I am choosing this app. Thank you!
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our support team was able to assist you in setting up the app quickly and effectively.π We pride ourselves on providing genuine, human help and we're glad that Belle was able to make such a positive impression on you. Thank you for choosing our app and please don't hesitate to reach out if you have any further questions or concerns!π Best Regards, Nona|Willdesk Team
Nov. 22, 2023
Great support!
Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?π We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.π Best Regards, Sophie|Willdesk Support Team
Nov. 21, 2023
coooool
Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?π We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.π Best Regards, Nona|Willdesk Support Team
Nov. 19, 2023
πππππ Thank you so much for the fantastic five-star review! We're thrilled to hear that you had a positive experience! πβ¨ Your support means the world to us! ππ Best Regards, Sophie|Willdesk Live Chat Team
Nov. 17, 2023
fast response
Thank you for your review! We're happy to hear that our response time met your expectations. We strive to provide timely and efficient service to all of our customers. If you have any further feedback or questions, please don't hesitate to reach out to us.π₯° Best Regards, Nona|Willdesk Live Chat Team
Nov. 16, 2023
π We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! πππ Best Regards, Nona|Willdesk Live Chat Team
Nov. 16, 2023
π Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. ππ Best Regards, Nona|Willdesk Live Chat Team
Nov. 15, 2023
Customer support is awesome!
Store
My Store
Using app
About 1 month
Thank you for your kind words! We take pride in providing excellent customer support and we're thrilled to hear that we've met your expectations. If you ever need assistance in the future, please don't hesitate to contact us.π Best Regards, Nona|Willdesk Live Chat Team
Nov. 13, 2023
The best application support you could ask for. They are excellent.
π Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. ππ Best Regards, Sophie|Willdesk Live Chat Team