Willdesk: Live Chat&AI Chatbot
Shopify Live Chat App |AI Chatbot & Helpdesk for all...
Rating
4.8
feedback
389
chart
#645
All reviews
March 28, 2024
The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.
Thank you for the positive feedback! ๐ We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐๐ Best Regards, Kim Willdesk Support Team ๐
March 26, 2024
This app is really convenient and helped us solve a lot of problems. The online customer service responded very promptly.
Thank you for your wonderful feedback! ๐ We're so glad to hear that you find our app convenient and a problem solver! We are happy to know that our customer support is responding promptly to your queries! If you have any further questions or concerns, feel free to reach out anytime. Your satisfaction is our priority! ๐๐ Best Regards, Kim Willdesk Support Team ๐
March 26, 2024
Very helpful, fast service! Couldn't have asked for a better experience!
Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out. Best regards, Mariadel ๐ Willdesk Customer Support ๐
March 10, 2024
I have just started using this app and at the moment I am really happy with it. Also the customer service has been first class!
Thank you for the positive feedback! ๐ We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support first class! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐๐ Best Regards, Kim Willdesk Support Team ๐
Feb. 26, 2024
good customer service ,good APP
Thank you for the positive feedback! ๐ We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! ๐๐ Best Regards, Kim Willdesk Support Team ๐
Feb. 25, 2024
Thank you for the โญโญโญโญโญ review! ๐ We're thrilled to hear that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! ๐๐ Best Regards, Sophie ๐ Willdesk Team
Feb. 19, 2024
Great customer service. Quick, friendly and informative.
Thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service team. Providing quick, friendly, and informative support is always our goal, and we're glad to know that we were able to meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Best Regards, Nona ๐ Willdesk Team
Feb. 14, 2024
Assistenza Fantastica competente e precisa, mi hanno assistito in varie fasi della configurazione.
Grazie mille per aver dedicato del tempo a condividere la vostra esperienza! ๐ Siamo entusiasti di sapere che la nostra app vi ha servito bene, anche nel breve periodo in cui l'avete utilizzata. Il nostro obiettivo รจ fornire un'esperienza semplice e intuitiva, ed รจ fantastico sapere che il nostro servizio clienti รจ stato presente per assistervi e ottimizzare l'implementazione in base alle vostre esigenze. ๐ ๏ธ Apprezziamo molto il vostro feedback positivo e continueremo a lavorare sodo per superare le vostre aspettative. ๐ Un saluto alle operazioni senza intoppi e ai clienti felici! Cordiali saluti, Kim|Team di assistenza Willdesk
Feb. 10, 2024
Buggy!
Hello there, Your insights are invaluable to us, and we genuinely appreciate your effort in helping us enhance our app. ๐ After carefully reviewing the feedback aspects you encountered, our development team has been diligently working to identify and address these issues. We take your feedback seriously, and your input plays a crucial role in our commitment to delivering a seamless user experience. ๐ To ensure we address the specific concerns you raised, could you please provide more details about the bugs you encountered? Any additional information, such as error messages, steps to reproduce the issues, or specific scenarios where you noticed problems, will greatly assist us in pinpointing and resolving these issues efficiently. ๐น Your cooperation is instrumental in our ongoing efforts to improve our app, and we want to assure you that your feedback is highly valued. We are committed to delivering a top-notch experience, and your input helps us achieve that goal. ๐ค Thank you once again for being an integral part of our user community and for sharing your thoughts with us. We look forward to hearing back from you and appreciate your continued support. ๐ป Sincerely, Sophie | Willdesk Support
Feb. 9, 2024
It was great and we quickly fixed the problem. Thanks Sophie
I'm thrilled to hear that you had a great experience! ๐ We're delighted to have swiftly resolved the issue for you. Thanks a bunch, Sophie! ๐ If you ever need assistance again, feel free to reach out. ๐ Best regards, Sophie| Willdesk Support
Feb. 5, 2024
ๅพๅฎ็จ๏ผๅ่ฝไนๅพ้ฝๅ จใ
ๆ่ฐขๆจ็็งฏๆ่ฏไปท๏ผ๐ๆไปฌๅพ้ซๅ ดๆจ่งๅพๆไปฌ็ไบงๅๅฎ็จไธๅ่ฝ้ฝๅ จใๅฆๆๆจๆไปปไฝๅ ถไปๅปบ่ฎฎๆ้ๆฑ๏ผๆฌข่ฟ้ๆถไธๆไปฌๅไบซ๏ผ๐ ่ดไปฅๆ่ฏๆ็้ฎๅใ Sophie| Willdesk ๆฏๆ
Feb. 5, 2024
We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop. I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.
๐ Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. ๐ Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. ๐ Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! ๐โจ Best regards, Sophie| Willdesk Support
Jan. 30, 2024
Its great!
Thank you so much for your positive feedback! ๐Please know that we are committed to providing seamless and efficient service to you ๐ Your Satisfaction is our Priority! ๐ฅฐ Best regards, Kim | Willdesk Support
Jan. 26, 2024
'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger'. This is untrue, WD does not support Whatsapp integration. Live chat with Mariadelโ confirmed this.
Hello there, This is Sophie from Willdesk Support. I hope this email finds you well. Thank you for taking the time to share your feedback regarding our platform. ๐ We sincerely apologize for any confusion caused by the information you received. I'd like to clarify that, as of now, our system does not support Whatsapp integration on Willdesk Inbox but our Developers are planning to have this by February. We appreciate you bringing this to our attention, and we are actively working to update our communication channels for accuracy. Please rest assured that once the feature is released, Sophie will promptly update you. Thank you for your patience and understanding. ๐๐ If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're committed to providing the best service possible and appreciate your understanding. ๐ค Thank you for being a valued user of our platform, and we look forward to addressing any issues promptly. ๐ฅฐ Sincerely, Sophie
Jan. 20, 2024
๐๐๐๐๐ Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. ๐ Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. ๐ #HappyCustomer Best regards, Sophie | Willdesk Support
Jan. 4, 2024
Thank you so much for taking the time to rate our app. We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. At Willdesk, we are committed to delivering exceptional service and are always looking for ways to improve. If there's anything specific you enjoyed about your experience or if there are any areas where you think we could enhance our service further, we'd love to hear more from you. Your insights are valuable to us, and we are dedicated to ensuring that each customer has an excellent experience. We look forward to the opportunity to exceed your expectations in the future. Best regards, Mariadel
Jan. 3, 2024
Nona was great and helpful
I'm thrilled to hear that Nona was fantastic and helpful! ๐ If you have any more questions or need assistance, feel free to reach out. We're here to help! ๐ Best regards, Sophie | Willdesk Support
Jan. 2, 2024
very good
Thank you so much for your positive feedback! ๐ We're thrilled to hear that you had a great experience with our [product/service]. If you have any more thoughts to share or if there's anything specific you loved, feel free to let us know! ๐ Best regards, Sophie | Loloyal Support ๐ซ
Dec. 28, 2023
I like this app. Great and fast customer support.
I'm thrilled to hear that you're enjoying the app! ๐ Our team is delighted to provide you with great and speedy customer support. If you have any more feedback or questions, feel free to reach out! ๐๐ Best regards, Sophie | Willdesk Support
Dec. 13, 2023
๐๐๐๐๐ Thank you for the five-star review! We're thrilled to hear you had a positive experience with our product/service. If you have any further feedback or suggestions, feel free to share. ๐ We appreciate your support! Cheers, Sophie|Willdesk Team๐