Willdesk: Live Chat&AI Chatbot for Shopify

Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
Feedback
355
Reviews
Chart
#1,036
Shopify

All reviews

5 / 5 Share
Oct. 12, 2024

Store Using app Total reviews Average rating
Newmamz - autour de bebe About 1 year 1 5.0
Developer Reply

Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim Willdesk Customer Support Team of Channelwill

5 / 5 Share
Oct. 10, 2024

Very good support. They where presistant and worked to solve my problem.

Store Using app Total reviews Average rating
Sjölotsen 11 months 6 5.0
Developer Reply

Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform. Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again! Emma Willdesk Customer Support Team

5 / 5 Share
Oct. 1, 2024

Store Using app Total reviews Average rating
Ethereal About 1 hour 9 5.0
Developer Reply

Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim Willdesk Customer Support Team of Channelwill

5 / 5 Share
Sept. 10, 2024

Store Using app Total reviews Average rating
Orah Hair 9 days 1 5.0
Developer Reply

Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, we always try to improve user experience. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team

5 / 5 Share
Sept. 5, 2024

Excellent Customer Service, and app is very user friendly.

Store Using app Total reviews Average rating
Juvrena 8 minutes 5 5.0
Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you found our customer service excellent and the app user-friendly. Your feedback motivates us to keep delivering the best experience possible. If you have any questions or need assistance in the future, feel free to reach out! Best regards, Kim|Willdesk Support Team of Channelwill

5 / 5 Share
Aug. 26, 2024

Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.

Store Using app Total reviews Average rating
Sew It Online 11 days 4 5.0
Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges. If you ever need further assistance, we're here to help! Best regards, Kim|Willdesk Support Team of Channelwill

5 / 5 Share
Aug. 20, 2024

great app and customer support

Store Using app Total reviews Average rating
Developer Reply

Thank you for your positive feedback! We're delighted to hear that you're enjoying both the app and our customer support. It means a lot to us! If you need any further assistance, feel free to reach out anytime. Best regards, Kim|Willdesk Support Team of Channelwill

5 / 5 Share
Aug. 10, 2024

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version. I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time. So highly recommended for small businesses. Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

Store Using app Total reviews Average rating
LievKaart 5 days 7 5.0
Developer Reply

Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided. Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app. Thank you again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share
Aug. 9, 2024

Store Using app Total reviews Average rating
OzBarefoot About 3 hours 5 5.0
Developer Reply

Thank you for taking the time to leave 5-stars! We're very delighted that you're happy with the service. We really appreciate your feedback, we are committed to maintaining high standards in user experience and to continue with best effort to improve the platform. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share
Aug. 7, 2024

非常好

Store Using app Total reviews Average rating
ARNO CONTI About 1 hour 4 5.0
Developer Reply

非常感谢您花时间留下评论!🌟 我们真的很感谢您的赞誉。我们很高兴您对这款 APP 感到满意。您的反馈对我们保持高标准的服务非常有价值。 如果您需要任何形式的支持,请随时给我们留言。 我们全天候为您提供帮助。 再次感谢! 艾玛 Channelwill 的 Willdesk 客户支持

5 / 5 Share
Aug. 5, 2024

very nice!

Store Using app Total reviews Average rating
Della Home 5 days 7 5.0
Developer Reply

Thank you for your kind review! We're delighted to hear that you had a very nice experience with our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Willdesk Support Team

5 / 5 Share
July 28, 2024

The experience is not bad. The online inquiry service is very good. There is also fqa page building, which is the most needed. Many software do not support it. So choose. More of the service is good

Store Using app Total reviews Average rating
Developer Reply

Thank you for taking the time to leave a review! We really appreciate the feedback, making the best user experience is our primary goal. We aim to continue to improve the services we are providing. We are glad that you are happy with the support you received. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support of Channelwill

5 / 5 Share
July 25, 2024

Packed full of features at a great price. Support is also super quick if you have any questions. We've tried all of the customer service apps and this is by far the best one!

Store Using app Total reviews Average rating
Printibly 43 minutes 11 3.7
Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that you find our app packed with features at a great price and that our support team has been super quick in addressing your questions. It's wonderful to know that, after trying various customer service apps, you consider ours the best. Your satisfaction is our top priority, and we're committed to providing you with the best experience possible. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Willdesk Support Team

5 / 5 Share
July 11, 2024

We have just installed and integrated the app, but we can already say that the features are really diverse, and the apps from Channelwill generally seem to contain more than one initially thinks. We immediately had contact with support and spoke with Mariadel, who promptly addressed our concerns and questions and also unlocked some additional features for us. She was very helpful and competent - just as one would wish. I am excited to see how our customers will find the integration and look forward to the first messages and opportunities that will arise from it. Wir haben die App gerade erst installiert und integriert, aber wir können jetzt schon sagen, dass die Funktionen wirklich vielfältig sind und die Apps allgemein von Channelwill scheinbar alle mehr enthalten als man zuerst denkt. Wir hatten direkt auch Kontakt mit dem Support und sprachen mit Mariadel, die sich sofort um unsere Anliegen und Fragen kümmerte und uns auch einige weitere Features freigeschaltet hat. Sie war sehr hilfebereit und kompetent - wie man es sich wünscht. Ich bin gespannt wie unsere Kunden die Integration finden und freue mich schon auf die ersten Nachrichten und Möglichkeiten, die sich dadurch eröffnen.

Store Using app Total reviews Average rating
HalloGeschenk.de About 14 hours 15 5.0
Developer Reply

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen! Es freut uns zu hören, dass Sie mit den verschiedenen Funktionen unserer App zufrieden sind und dass Ihr anfänglicher Integrationsprozess reibungslos verlief. Es ist großartig zu wissen, dass Mariadel in der Lage war, sich umgehend um Ihre Bedenken zu kümmern und zusätzliche Funktionen für Sie freizuschalten. Wir bemühen uns, Ihnen den bestmöglichen Support zu bieten, und wir schätzen Ihr Feedback sehr. Wir sind gespannt, wie Ihre Kunden auf die Integration reagieren werden und freuen uns auf die Möglichkeiten, die sich daraus ergeben werden. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind für Sie da! Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für Loloyal entschieden haben. Mit freundlichen Grüßen, Kim|Willdesk Support Team von Channelwill

5 / 5 Share
May 31, 2024

Kundenservice top

Store Using app Total reviews Average rating
Beesi Biene 34 minutes 1 5.0
Developer Reply

Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Sie mit unserem Kundenservice eine tolle Erfahrung gemacht haben. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Ihnen zu helfen! Mit freundlichen Grüßen, Kim|Willdesk Support Team

4 / 5 Share
May 30, 2024

Pour le moment l'application à l'air de bien marcher, et le support a été très réactif pour nous aider à résoudre avec succès notre blocage.

Store Using app Total reviews Average rating
Nomadic State Of Mind "FRANCE" About 20 hours 1 4.0
Developer Reply

Merci pour votre retour positif ! Nous sommes ravis d'apprendre que l'application fonctionne bien pour vous et que notre équipe d'assistance a pu vous aider rapidement à résoudre votre blocage. Votre satisfaction est notre priorité absolue et nous nous engageons à vous offrir la meilleure expérience possible. Si nous pouvons faire autre chose pour améliorer votre expérience, veuillez nous le faire savoir. Vos idées sont inestimables et nous sommes là pour garantir que tout se passe bien pour vous. 🤗❣️ Cordialement, Mariadel Service client Willdesk 🌟

5 / 5 Share
May 29, 2024

fantastic customer service, prompt and professional response

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our customer service and that you found our responses prompt and professional.Providing excellent customer service is our top priority, and it's incredibly rewarding to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Best Regards, Kim|Willdesk Support Team

5 / 5 Share
May 25, 2024

Store Using app Total reviews Average rating
COLORAT About 2 hours 6 4.8
Developer Reply

Thank you so much for your glowing review and the five-star rating! 🌟 We're thrilled to hear that you had a positive experience with our app. Your feedback is incredibly valuable to us, and it motivates our team to keep improving and delivering the best service possible. If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for your support! Best regards, Mariadel 💗 Willdesk Customer Support 🌟

5 / 5 Share
May 20, 2024

very Prompt & to the point in addressing the issue

Store Using app Total reviews Average rating
Inntinn.in 2 days 1 5.0
Developer Reply

Thank you for your kind review! We're delighted to hear that you found our support to be very prompt and to the point in addressing your issue. Providing efficient and effective assistance is a top priority for us, and it's great to know that we met your expectations. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help! Thank you again for your feedback and support. Best regards, Kim|Willdesk Support Team

5 / 5 Share
May 15, 2024

Los mejores en servicio al cliente, los recomendamos totalmente.

Store Using app Total reviews Average rating
STLTH VAPE Colombia Over 1 year 1 5.0
Developer Reply

Muchas gracias por su fantástico comentario. Estamos encantados de saber que considera que nuestro servicio de atención al cliente es el mejor y que nos recomienda encarecidamente. Proporcionar un servicio al cliente excepcional es la esencia de lo que hacemos, y es increíblemente gratificante saber que hemos tenido un impacto positivo en su experiencia. Si alguna vez tiene más preguntas o necesita ayuda, no dude en ponerse en contacto con nosotros. Siempre estamos aquí para ayudarle. Un cordial saludo, Kim|Equipo de Soporte Willdesk

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