Sendcloud | Shipping Platform for Shopify

Sendcloud | Shipping Platform

Easy shipping automation to help your business grow.

Rating

4.6

feedback

422

Reviews

chart

#81

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    4%
  • Less than a year
    50%
  • More than a year
    45%

Reviews Summary

Sendcloud is highly praised for its ease of use, time-saving features, and efficient customer service. Users appreciate the seamless integration with Shopify and the ability to compare shipping rates across multiple carriers. The platform simplifies the shipping process, automates label creation, and provides clear tracking information for both merchants and customers. However, some users have mentioned minor issues with customer support availability and the need for better explanations of certain features. Overall, Sendcloud is recommended for e-commerce merchants looking to streamline their shipping operations and enhance customer satisfaction.

Highlights

Ease of use and time-saving features
Efficient customer service
Seamless integration with Shopify
Shipping process simplification
Minor issues with customer support availability and feature explanations

Rating Breakdown

  • 5
    76% (320 ratings)
  • 4
    11% (46 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (43 ratings)

Reviews with Text

  • 99% (415)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2026

Sehr gute Shopify Integration! Noch nie Probleme gehabt, es hat bis jetzt alles reibungslos funktioniert. Toller Support :)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Werkt naar behoren.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Gemakkelijke integratie, goedkoop . Gemakkelijk om labels te printen & een fijn overzichtelijk programma

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 6, 2026

This has been my go-to platform since the start of my webshop. It’s very convenient, has saved me a lot of time, and Sendcloud’s helpdesk has been consistently helpful. Important warning: I strongly advise against using the shipping insurance. It’s handled by a third party called XCover. In my case, XCover refused to resolve a valid claim and redirected me to Kifid (the Dutch financial complaints institute). But Kifid confirmed to me that they are not affiliated with XCover at all. Communication from XCover was minimal and responsibility was repeatedly deflected. Aside from this insurance issue, Sendcloud itself is a solid and reliable platform. Just don't use the optional insurance.

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 4, 2026

Sendcloud me permet de faire mes envois à prix bien inférieur, de suivre l'ensemble des colis envoyer, d'assurer les colis, Plus de 600 colis envoyer, et toujours au top !

Store

GM Shop

Using app

7 months

Total reviews

1

Average rating

5.0

All reviews

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