Rating

4.6

feedback

390

Reviews

chart

#85

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    4%
  • Less than a year
    47%
  • More than a year
    48%

Reviews Summary

Sendcloud is highly praised by ecommerce merchants for its seamless integration with Shopify, efficient shipping label generation, cost reduction in transportation, and automated tracking notifications for customers. Users appreciate the quick setup process, responsive customer support, and the ability to synchronize data effortlessly. However, some users have mentioned issues with automatic order processing when partially fulfilling orders and occasional layout changes in the backend interface. Despite these minor drawbacks, Sendcloud is considered an essential tool for online stores looking to streamline their shipping processes and improve customer satisfaction.

Highlights

Efficient shipping label generation and cost reduction
Automated tracking notifications for customers
Quick setup process and responsive customer support
Issues with automatic order processing and layout changes in the backend interface

Rating Breakdown

  • 5
    76% (296 ratings)
  • 4
    10% (39 ratings)
  • 3
    1% (4 ratings)
  • 2
    2% (7 ratings)
  • 1
    11% (44 ratings)

Reviews with Text

  • 99% (385)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2025

Using app

--

Total reviews

8

Average rating

5.0

1 / 5 Share

Dec. 9, 2025

Do NOT touch this company. Tickets raised are left unresolved. Fraudulent labels printed A CEO that doesn't reply. Inept technicians. And, this is the best one, should you complain about their woeful customer service, they end your contract. Avoid at ALL costs before they damage your business and brand.

Using app

Over 1 year

Total reviews

3

Average rating

3.0

4 / 5 Share

Dec. 9, 2025

Très bonne appli. Pas forcément simple à configurer au début mais le service commercial est très réactif pour la moindre question.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 8, 2025

Consigliatissima per velocizzare il processo e dimezzare i costi di spedizione, grazie

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Excellent. Easy to use and very happy with the integration with my contracts

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more