Rating

4.0

feedback

281

Reviews

chart

#115

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    46%
  • More than a year
    47%

Reviews Summary

Sendcloud has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's ease of integration with Shopify, streamlining of the shipping process, time-saving features, and helpful customer service. Users appreciate the ability to manage orders, print shipping labels, and track packages seamlessly. However, negative feedback revolves around issues such as poor service from Sendcloud, difficulties with IOSS compliance, high pricing, problems with customs documents, and outdated interfaces. Some users also mentioned issues with integrating the app with Shopify and discrepancies in pricing and functionality.

Highlights

Ease of integration with Shopify and streamlining of shipping process
Helpful customer service and time-saving features
Issues with IOSS compliance and customs documents
High pricing and discrepancies in functionality
Outdated interfaces and difficulties with integration

Rating Breakdown

  • 5
    75% (211 ratings)
  • 4
    5% (15 ratings)
  • 3
    2% (6 ratings)
  • 2
    2% (6 ratings)
  • 1
    15% (42 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Oct. 24, 2024

Using app

Over 1 year

Total reviews

1

Average rating

4.0

1 / 5 Share

Oct. 15, 2024

La aplicación conecta bien pero el servicio de Sendcloud es horrible. NO saben trabajar con IOSS a pesar de ser una normativa de 2021. No se hacen responsables de su error y estoy perdiendo clientes y a punto de perder mi cuenta en Amazon por reclamaciones originadas por el fallo de Sendcloud.

Store

ECRU

Using app

4 months

Total reviews

6

Average rating

3.8

4 / 5 Share

Sept. 27, 2024

Werkt goed, pakjes versturen wordt echt makkelijker gemaakt. Als ik vragen heb, worden die heel snel beantwoord.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 18, 2024

I've been using Sendcloud for my Shopify store, and it's been a complete game-changer for streamlining our shipping process. The app is incredibly easy to integrate with Shopify, and within minutes, we had all our shipping options and carriers set up.

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

It works super smooth and is reliable. I’m super happy I found sendcloud on time!

Store

mumoii

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

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