All reviews

Rating Breakdown

  • 5
    83% (136 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    9% (14 ratings)
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5 / 5 Share

March 18, 2021

This app has paired seamlessly with Shopify! Very easy to use, and they give great directions for implementing code. I highly recommend! The PDF stamping is one of my favorite features.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! If you ever need us, please don't hesitate to reach out to us at [email protected]. Cheers, SendOwl

5 / 5 Share

Oct. 30, 2020

We use this app to send software license keys + download link to our customers who purchase downloadable software. It's proven to be very efficient and helpful for what we need it to do. Our use is not necessarily the most common use and we're coming from a more robust solution on our old platform, but we were still impressed at its capabilities and were able to make it work for us. The support for this app is also very impressive, the responses and help you get is awesome and very valuable.

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 11, 2020

I have been using Sendowl for more than 3 months now without any hiccups. It does everything I need it to.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2020

Love the app. We have been using it for three months now to fulfill digital magazine downloads, works like a charm! Support (we only needed it once for a question) was also very quick and helpful. Hope they will be adding even more features going forward. My personal wishlist is (1) tracking downloads in Shopify and other apps such as Klaviyo (we have some customers who get confused between physical and digital variants, could then send automated mails to customers who have not yet downloaded the product after some days). (2) being able to set the auto-fulfillment flag at product level, instead of the account (we have physical products with an attached digital file where we do not want auto-fulfillment, but also digital-only where we do want auto-fulfillment).

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2020

SendOwl is working great so far, setup was easy and it does what it's supposed to. Recommended ! I would love if you would add a cheaper plan in the future. Thanks!

Using app

30 days

Total reviews

8

Average rating

4.0

5 / 5 Share

March 7, 2020

This is a great app. Their customer support is awesome and they reply super fast. Paul is always very helpful. The user interface is very nice.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 31, 2019

I've been with Send Owl for nearly 5 years. Their service is impeccable and their support is excellent. Send Owl never goes down. NEVER. That's a stellar record to own for the five years they have serviced me. You won't be sorry.

Using app

Over 5 years

Total reviews

12

Average rating

4.9

5 / 5 Share

Aug. 27, 2019

everything is ok thanks guys! the support answer fast and solve it fast .... hope the plan can be a bit cheaper per month :)))) THANKS

Store

Reloook

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2019

I really love SendOwl my orders are fulfilled quickly and the setup is really easy and straight forward. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2019

I have been using this app for about 2 months now and I am very satisfied. The support service is great and the prices are completely reasonable. I can only recommend this app :)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2019

Ive been using this app for a few weeks and I find it extremely good. Find it strange that one person wrote that the customer service was poor, of all the apps I've used, SendOwl's customer service was 1st class, I had a couple of minor teething problems due to mistakes I had made and Paul from SendOwl was back in touch literally within hours and was brilliant support. Absolutely highly recommend this app for selling downloads.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

April 9, 2019

I use this app to sell software keys. It works great for all the needs I have. At $9 a month it is a little expensive for how little I use it but it works without a problem!

Store

G2Keys

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2018

I'm really happy with this app. After researching about five different digital delivery apps on the Shopify store. I decided on SendOwl because of its security features and ease of use. It was very fast and easy to set up - and, perhaps even more importantly - to customize the digital delivery for my store. I've been using it to deliver my ebook for a couple of months now, and haven't had a single snafu or customer complaint. Good job SendOwl team! Thanks and love from CreateASignature.com.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2018

I use this app to charge people to view my videos, love this app! It sends a link directly to the customers email,after they have paid, they can play the video 10x then the link expires! Great app to charge for media content!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2018

Amazing app, simple clean and straight to the point! Very user friendly. I highly recommended it! Perfect fit with Shopify!

Using app

Over 3 years

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 8, 2022

Amazing App and Amazing Support. I Cannot fault either. I was a bit hesitant in the beginning as I moved away from another digital platform but soon found my hesitations unfounded. That was several years ago and we have not looked back. We offer downloads and streaming of our products. Some of our bundle products have 30+ files contained within them and they are handled without any problem. We are confident in the delivery systems and Send Owls focus on security, balanced with its functionality. Orders are accessed by customers around the world and we have never had any concerns voiced by our customers. I would say make the most of the free trial period, get to know what is offered before you jump in - it's there for that reason. Reporting by SO is very useful too, it's easy to use, like much of this app. After years with Send Owl, they have proved reliable and consistent, we have no plans to move away. www.healthyaudiohypnosis.com

Using app

Over 3 years

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 16, 2018

Works as described. I use it to automate stamping PDFs and sending them to customers. Works well within shopify.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2018

We use this app to deliver digital files, and our store is digital-only. It's so much better than what Shopify offers and the price is very reasonable. I love the PDF stamping, the download limit options, ability to send free orders, option to bundle files, seamless integration with Shopify order confirmation page and emails, etc. Email deliverability has been very good. The analytics are solid. It's clear they thought a lot about this app. This is the only problem I have (and this may be a Shopify limitation): When I look at a product in Shopify, I can't see if there is a corresponding record in SendOwl. I don't know if a download is attached or not. And if I click the link on the Shopify Product page to add a digital file, SendOwl does not seem to know if I already have a digital file attached or not. So from what I can tell, the only way to know if you have attached a file to a Shopify product is to go into SendOwl and search for the product. Overall a great product! Keep up the good work!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

I use this app to send clients links to private files and it is perfect. Easy to use, integrates nicely with Shopify. Once a product is setup, I don't have to think about it anymore, SendOwl does the rest. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

I sell Cross-stitching designs as pdf downloads, so it's only about digital goods for me. With SendOwl, i can attach two pdf - one for black&white printers and one for colour printers, to each product. The customers can download it right after purchasing or by clicking on links on their purchase email. SendOwl works fine. I recommend it.

Using app

About 1 year

Total reviews

1

Average rating

5.0