SendOwl

Dec. 11, 2018

I'm really happy with this app. After researching about five different digital delivery apps on the Shopify store. I decided on SendOwl because of its security features and ease of use. It was very fast and easy to set up - and, perhaps even more importantly - to customize the digital delivery for my store. I've been using it to deliver my ebook for a couple of months now, and haven't had a single snafu or customer complaint. Good job SendOwl team! Thanks and love from CreateASignature.com.

Feb. 8, 2022

Amazing App and Amazing Support. I Cannot fault either. I was a bit hesitant in the beginning as I moved away from another digital platform but soon found my hesitations unfounded. That was several years ago and we have not looked back. We offer downloads and streaming of our products. Some of our bundle products have 30+ files contained within them and they are handled without any problem. We are confident in the delivery systems and Send Owls focus on security, balanced with its functionality. Orders are accessed by customers around the world and we have never had any concerns voiced by our customers. I would say make the most of the free trial period, get to know what is offered before you jump in - it's there for that reason. Reporting by SO is very useful too, it's easy to use, like much of this app. After years with Send Owl, they have proved reliable and consistent, we have no plans to move away. www.healthyaudiohypnosis.com

Oct. 8, 2018

We use this app to deliver digital files, and our store is digital-only. It's so much better than what Shopify offers and the price is very reasonable. I love the PDF stamping, the download limit options, ability to send free orders, option to bundle files, seamless integration with Shopify order confirmation page and emails, etc. Email deliverability has been very good. The analytics are solid. It's clear they thought a lot about this app. This is the only problem I have (and this may be a Shopify limitation): When I look at a product in Shopify, I can't see if there is a corresponding record in SendOwl. I don't know if a download is attached or not. And if I click the link on the Shopify Product page to add a digital file, SendOwl does not seem to know if I already have a digital file attached or not. So from what I can tell, the only way to know if you have attached a file to a Shopify product is to go into SendOwl and search for the product. Overall a great product! Keep up the good work!

Aug. 10, 2018

As a fully Digital Store, SendOwl is literally the connection between me and my customers. The process is great, the support is wonderful, and the ability to add download links to the Thank You Page, Customer Area, and Email is perfect. Two enthusiastic thumbs up!

May 9, 2018

a pretty good app would def recommend for a try!

March 20, 2018

No problems whatsoever. Great product, well done SendOwl!

Feb. 20, 2018

SendOwl is great. We had previously been using a different delivery service and the support from SendOwl during the migration was fantastic. The delivery system is smooth, reliable and secure, Just what you need from a file delivery system. Well done SendOwl!

Nov. 30, 2017

Fantastic app. I've been using another Digital Downloads app for a couple of years and after finally getting fed up with poor service, server outages over weekends, missing download emails and the inability to post a download link to the order confirmation page, I finally made the switch to SendOwl. 3 days later I can honestly say it's the best decision I've made with regard to my store. I initially had a few issues with installing to my custom template but the SendOwl team were incredibly helpful and got me up and running quickly with tailored instructions. The easy to use interface makes the app a dream to use and almost guarantees you'll never receive a "where's my download link" email from a customer ever again. Highly recommended.

Oct. 17, 2017

Very good for digital files. Had no complaints and it’s very easy for customers to access!

Sept. 22, 2017

We use Send Owl to sell digital curriculum books, and it works like a champ! We used to get customer calls all the time before switching to Send Owl, and now we rarely hear a hoot! Set up was really easy and we have been hands off since.

Sept. 8, 2017

These people are highly competent and know what they are doing. The app works perfectly well and their customer service really cares about you as their client even when Shopify is putting some impediments for selling service/digital content right now. Very recommended.

July 19, 2017

I sell digital downloads and it's so easy to do with Sendowl. All I had to do was upload my products. Sendowl sends the customer their download automatically and I haven't had any problems with that. My favourite feature is the ability to add a customer to a specific mailing list after they have purchased a specific product. It's the best! In my Woocommerce store I had to pay for Zapier and an extension to do that and it was extremely difficult to do. The Sendowl method is so easy to use. I highly recommend Sendowl!

May 16, 2017

Sendowl app, service and support is just great. If you're working with digital delivery, need to handle licences, or want to subscribe buyers to different mailing lists based on the product they bought, it's just the perfect choice. Everything they say on their web site has been verified, and works as stated, plus they are responsive. Shortcomings : if you have many products to import, so far, it's not been very easy, only relying on the web UI, and I'd love something like Shopify's import/export features for catalog. I have over 500 products/bundles as I have bundles of 10 or more products sometimes.

April 26, 2017

We love SendOwl! Easy and intuitive, it gets the job done. We've had no issues fulfilling orders via SendOwl, which gives us confidence! Thank you!

Aug. 16, 2016

I use SendOwl to deliver tutorials in PDF format, and it works perfectly. It was easy to set up, and I've been really happy with the automation.

July 19, 2016

We sell film downloads and SendOwl has cut our customer service down to next to nothing. Best app we've used for digital delivery by far. Customer support has been amazing. Paul replies really fast and is always helpful.

July 15, 2016

We have been using SendOwl for 4 months now and we are impressed at how well it works. Integration with Shopify was easy and intuitive and we have now made our 400 products available as PDF downloads which our customers certainly appreciate. Paul and George (SendOwl support) were responsive with questions and even set up a custom plan as we do not use a lot of storage but have a lot of SKUs. I love to ability to send stamped PDF's to customers as well as issue free orders when needed. --Marshall Montessori123.com

July 3, 2016

Ease of delivery and functionality for the end customer is of the utmost value for us, and SendOwl provides that. SendOwld has most robust options and most streamlined delivery options for customers, and has been our sole digital delivery app for us for quite some time for delivery of .zip files to end customers. George, the owner, and his team have provided immediate support and answers throughout our years of using the app, and look forward to more!

March 22, 2016

Without SendOwl I don't know how we would be able to open our online store. The automation allows us to continue creating products instead of pushing the send all day. We love SendOwl!

March 8, 2016

We switched to SendOwl last June and we couldn't be happier. We have a large volume of customers and a range of over 100 download products. SendOwl has been bug-free, easy to learn and use, and delivers a functional and elegant client experience.