All reviews

Rating Breakdown

  • 5
    83% (136 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    9% (14 ratings)
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5 / 5 Share

Dec. 16, 2014

Great app and wonderful customer service! I've used them since I first opened my shop. I recommend them to everyone, especially if you have a digital product, service or membership that you offer.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2014

This is a fabulous way to deliver digital goods and also works great if you are bundling physical and digital goods together in one product. George is always very responsive to questions and I couldn't be more happy! It just works!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2014

SendOwl is easy to set up through Shopify. SendOwl's automated delivery of our digital products is instant and reliable. We highly recommend SendOwl.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2014

Our business needs a reliability of the download engine. This is what you will get with SendOwl and support is superb.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2014

Really impressed with every aspect of this app. The support is also excellent. Highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2014

SendOwl has been a godsend for me. I sell PDF ebooks and the only practical way to protect them is with PDF stamping. SendOwl quickly and easily stamps these ebooks (some as large as 70 MB) with the customer's name and order info for easy tracking. SendOwl also allows me to provide download of my audiobooks and videos to my customers, too. Working with George Palmer is an absolute delight, too. He quickly and clearly answered all the questions I had about setup and execution and I couldn't be happier. Sincerely, Rod Machado

Using app

About 1 month

Total reviews

5

Average rating

5.0

4 / 5 Share

June 10, 2014

very easy to use e quick. This application has met our needs.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 2, 2020

Usually reliable tool shopify, with even some interesting features like pdf stamping and drip function. Been using this for years. Lately got somewhat disappointed with communication, like in a recent two day semi-outage, where nothing was proactively communicated, not before, not during, not after. Hence detracted one star.

Using app

About 6 years

Total reviews

9

Average rating

4.4

5 / 5 Share

May 22, 2014

Great service. Great support. Send Owl is an excellent and well thought out system.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2014

Wonderful app! Easy set up and it just runs in the background and haven't had to worry or check up on it since it was set up. Delivers the content to customers fantastically. Its so refreshing to have an app that does what it says it does without frustrations, having to email support, or with time spent checking up on it to make sure its doing its job!

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

March 18, 2014

Great app, simple to set-up, and get started with. Lots of options for digital content delivery, it was just what we were looking for. We have had no issues with it, works great. The free trial give you enough time to try things out to see if it will work for you ... and it will.

Using app

About 10 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2014

If you are looking for an incredible platform for delivery of your digital products your search stops here. This is by far the best on shopify especially if you have many digital products. Other apps force you to upload the files to their servers whereas sendowl lets you host the files on your own server. This will save you a lot of money since you would otherwise be forced to pay a premium for the storage space. Their customer service is the top notch. I reported a bug and they fixed it within a day!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2014

We have been using this app for almost two years now and we can't say nothing bad about Send owl! The app features allot of cool tools like digital files, software, license codes, reporting analysis area and allot more. At our website we sell digital downloads for Music Producers so it was very important for us to find an app that could delivery files automatically after purchase 100% of the time. And Send owl has done this for us. Recently we ran our of cloud storage but we contacted Send Owl support and they transferred us to a higher plan! So if you're selling digital files we will recommend you to use Send Owl. Great app, great service!

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 12, 2014

We think is the best app for your downloads. Very useful and complete!

Using app

Over 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 19, 2014

I moved to Shopify because I needed a way to provide a portable download link to our dealers so they could forward the link on to their customers without requiring any sort of log in procedure. SendOwl was the answer. I also needed to be able to automatically assign software serial numbers to licenses as they were purchased - this was trickier but George guided me through the process and it's been working remarkably well.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2014

We searched for a while looking for a digital delivery app, choosing Sendowl after testing out a couple of others. The entire process is now automated, the set up was simple and the support is fantastic. We will continue to use Sendowl for our business as we grow and upgrade through the tremendous value plans as we do. I can't recommend it highly enough, try it out, you won't be disappointed!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2014

We've been using SendOwl to deliver activation numbers to downloaded software bought on our shopify store. We've sold over 100 since starting 2 months ago and delivery has been seamless and perfect. Every order from shopify has been fulfilled instantly by SendOwl. Great app! And when I had questions when originally installing, the SendOwl team was very responsive and helpful. Highly recommended.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2014

Best deal on Shopify for digital downloads. Been using it for 2 months and no problems yet.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2013

This is a consistently good app that we have found to be reliable in delivering our downloadable legal agreements. Good support too.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2013

SendOwl does a great job, but most importantly their support are prompt and helpful. I love being able to send updates to my past customers and notify them. It would be cool if there was more accessible ability to send other html emails in the future to those customers. it would also be cool to allow users the option of download 2 seperate packages (eg, windows or osx) but it really hits the nail on the head! totally recommend this app!

Using app

Over 7 years

Total reviews

1

Average rating

5.0