All reviews

Rating Breakdown

  • 5
    83% (136 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (5 ratings)
  • 1
    9% (14 ratings)
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5 / 5 Share

May 19, 2016

It took me a while to make the switch from a former app to SendOwl but I haven't regretted it for a second. Sendowl offers me everything I need. Pdf-stamping, free orders, the possibility to combine automatic delivery of the digital goods and the fulfillment of our paper products and fabric by our warehouse partner and I like seeing reports of our digital sales.

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2016

Great app that allowed us to have our order fulfillment be automated digitally. App is really straight forward to setup and use. Thanks SendOwl for sharing this with all Shopify users.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2016

The perfect solution and great support, what more can you ask for.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2016

Amazing app! Very easy to integrate and is virtually automated once set up. Very grateful to be able to sell my digital products with such ease. Highly recommend this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2016

Without SendOwl I don't know how we would be able to open our online store. The automation allows us to continue creating products instead of pushing the send all day. We love SendOwl!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2016

We switched to SendOwl last June and we couldn't be happier. We have a large volume of customers and a range of over 100 download products. SendOwl has been bug-free, easy to learn and use, and delivers a functional and elegant client experience.

Using app

11 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 27, 2016

Fantastic App! Even with our slightly obscure use case it works brilliantly. I can tell that membership levels have been thought through as there is absolutely something for everyone so if you want digital fulfillment you can rely on get this app!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2016

The best customer support! I had a question late lastnight, and someone got back to me right away this morning. This is a great service for instant downloads. It's easy-to-use and set up. I haven't had any problems with customers receiving their orders...as far as I can tell, it's immediate, just as it should be. I was using a different setup through another company and constantly had issues with customers not receiving their downloads right away. But this works perfectly! I just realized that there is also a link I can put on my site for customers to click on if they've lost their download email. This is super handy, as I know from experience, customers sometimes accidentally delete or lose their order emails. This will save me a ton of time in the long run.

Store

Karmak

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 19, 2016

I switched to SendOwl because my other digital media processor closed shop and to be honest, I wish I would have gone with SendOwl first. These guys are the best app for digital file delivery, period. Their support was great and their sales team hooked me up with a subscription that fit our needs which even saved me a couple of bucks per month from my other processor. Thanks guys!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2016

Awesome App! works perfect for Online Game Stores! which sells digital keys!

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 19, 2016

SendOwl integrates with our Shopify store perfectly. We were up and running quickly. We only sell digital PDF files so it's important that our customer service be seamless. I never have to worry about customers accessing their downloads instantly. SendOwl has excellent customer support and helped me through my questions during our initial setup.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2016

I never write reviews but I wanted to write one for SendOwl. My business lives or dies based on how well digital files are delivered to my clients. I've used SendOwl since day one and it's always worked perfectly. It's chocked full of features (without being confusing) and provides a clean and simple experience for your customers. Plus, they respond quickly and helpfully when you email them (which you won't have to do often because SendOwl works great). If you need to deliver digital products these are the guys to do it.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2016

Does exactly what it says on the tin and does it very well. Support is responsive and superb. We had a tiny niggle when we first set up and they had it fixed in 24 hours.

Store

10bitfx

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2015

The SendOwl app is working flawlessly for our downloadable eVideos. It's easy to configure including downloading the files from Amazon AWS. Excellent!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2015

Amazing app could not survive without it. Plus support is very responsive and helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2015

Great app for digital downloads. Very easy to set up, quick help from support when needed, great integration with Shopify. Very happy with my choice.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2015

I've been using SendOwl for over 2 years and I can't say enough good things about it! The setup was so easy and it works seamlessly with my Shopify store. Anytime I've had a question, needed to upgrade etc., George and his team have been quick to respond and solve my issues. The SendOwl customer service is top notch, which is just as important to me as an app that does what I need it to do. Fabulous!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2015

We looked at everyone Supplying digital downloads and then tested their systems during development . Sendowl is without doubt the most elegant solution to anyone selling digital files with Shopify. It is quite simply a perfect and seamless system - Add to that MOSS capability and brilliant support and it's the biggest no-brainer in the app store - Try them and LOVE them !

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2015

I switched to SendOwl and Shopify after using GumRoad for a year, and my experience has only been positive!! I highly recommend using SendOwl-- it's affordable, reliable, and a super-easy way to get your digital products into the hands of your audience.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2015

SendOwl enabled us to sell our digital products with ease, even bundling multiple products into a single download. The amount of customization made it easy to make as seamless an experience as possible to our customers, and their admin system allowed our staff to provide full support our customers may have needed.

Using app

4 months

Total reviews

2

Average rating

5.0