SendOwl

Nov. 7, 2014

Our business needs a reliability of the download engine. This is what you will get with SendOwl and support is superb.

July 29, 2014

Really impressed with every aspect of this app. The support is also excellent. Highly recommend!

July 22, 2014

SendOwl has been a godsend for me. I sell PDF ebooks and the only practical way to protect them is with PDF stamping. SendOwl quickly and easily stamps these ebooks (some as large as 70 MB) with the customer's name and order info for easy tracking. SendOwl also allows me to provide download of my audiobooks and videos to my customers, too. Working with George Palmer is an absolute delight, too. He quickly and clearly answered all the questions I had about setup and execution and I couldn't be happier. Sincerely, Rod Machado

April 2, 2020

Usually reliable tool shopify, with even some interesting features like pdf stamping and drip function. Been using this for years. Lately got somewhat disappointed with communication, like in a recent two day semi-outage, where nothing was proactively communicated, not before, not during, not after. Hence detracted one star.

March 17, 2014

If you are looking for an incredible platform for delivery of your digital products your search stops here. This is by far the best on shopify especially if you have many digital products. Other apps force you to upload the files to their servers whereas sendowl lets you host the files on your own server. This will save you a lot of money since you would otherwise be forced to pay a premium for the storage space. Their customer service is the top notch. I reported a bug and they fixed it within a day!

Feb. 26, 2014

We have been using this app for almost two years now and we can't say nothing bad about Send owl! The app features allot of cool tools like digital files, software, license codes, reporting analysis area and allot more. At our website we sell digital downloads for Music Producers so it was very important for us to find an app that could delivery files automatically after purchase 100% of the time. And Send owl has done this for us. Recently we ran our of cloud storage but we contacted Send Owl support and they transferred us to a higher plan! So if you're selling digital files we will recommend you to use Send Owl. Great app, great service!

Jan. 15, 2014

Best deal on Shopify for digital downloads. Been using it for 2 months and no problems yet.

April 10, 2025

UPDATE: I've now been using Sendowl for 12 years. We think it's flawless. But when we do have a problem, support has always gone above and beyond. Couldn't be happier. From 2013: Hard to know which is better...the app or the support. George is extremely responsive and goes above and beyond. There's a tiny learning curve to the app, but once you've jumped to small hurdle, it's a fabulously easy program to use from our end. I've gotten feedback from customers and they've also felt it's worked easily for them. But...today I fell absolutely in love with Digital Delivery because I'd accidentally uploaded the wrong pdf file for a product. A customer clued me in. I went into Digital Delivery, uploaded the correct file...and THEN Digital Delivery automatically asked me if I'd like them to send an email to all customers who'd purchased that particular PDF, sending them a link to the correct file. OMG!! Do you know how much time that saved me? I was soooooooo happy to see that. Definitely couldn't recommend the program more. Wish i could give it 10 stars!! UPDATE: Have been using the app for a month now. It works flawlessly. And George continues to offer truly the best, most helpful customer service, ever. Ran into problems when I installed a new app, and George found the problem in no time at all. Also have to add that I had noooooo idea that my customers were going to love our downloadable products as much as they do. It's made a huge difference in sales. Thanks, SendOwl and George!

June 6, 2013

We absolutely adore this App! More than 75% of our products are digital, and we've used it now for nearly 2 years. We've been so pleased with it's performance. We've had only a couple of issues, and once brought to the makers attention, were addressed lightning fast!!! Excellent customer service. We'll be users of this App for good!

April 18, 2013

Highly Effective Digital Delivery System !!! - BUT... That's not all :) - I LOVE the easy setup/integration as new user - FRIENDLIEST E-Mail Customer Service you ever experienced - Powerful PDF-Stamp intellectual property protection - Integration with non-Shopify sites (e.g. ClickBank / other websites) Background: Just launched my Tools4Wisdom digital planner download website with zero experience and already started making daily sales through the Digital Delivery App. Add products is simple through this app now and I can't wait to fully automate 100% of my source of income... Famous last words: It took me 10 years to overcome my self-doubts to launch an automated online business... It took me 10 hours to setup up my Tools4Wisdom digital downloads store ... It THEN took me 1 hour to install and setup the Digital Delivery App - and another 1 hour wait to receive my first automated digital order! $pectacular ! :)

March 22, 2013

Digital Delivery App is robust and flexible. It lets us, a record label, pair downloads directly to physical products (so customers can buy a t-shirt or CD and immediately receive an MP3 download). It also does this right on the order confirmation page *as well as* a separate email. We can even use it to package a single on a pre-order, and update later with the full album download on release day. And customer service is extremely timely and friendly. Highly recommended.