SendOwl

May 16, 2017

Sendowl app, service and support is just great. If you're working with digital delivery, need to handle licences, or want to subscribe buyers to different mailing lists based on the product they bought, it's just the perfect choice. Everything they say on their web site has been verified, and works as stated, plus they are responsive. Shortcomings : if you have many products to import, so far, it's not been very easy, only relying on the web UI, and I'd love something like Shopify's import/export features for catalog. I have over 500 products/bundles as I have bundles of 10 or more products sometimes.

April 26, 2017

We love SendOwl! Easy and intuitive, it gets the job done. We've had no issues fulfilling orders via SendOwl, which gives us confidence! Thank you!

Aug. 16, 2016

I use SendOwl to deliver tutorials in PDF format, and it works perfectly. It was easy to set up, and I've been really happy with the automation.

July 19, 2016

We sell film downloads and SendOwl has cut our customer service down to next to nothing. Best app we've used for digital delivery by far. Customer support has been amazing. Paul replies really fast and is always helpful.

July 15, 2016

We have been using SendOwl for 4 months now and we are impressed at how well it works. Integration with Shopify was easy and intuitive and we have now made our 400 products available as PDF downloads which our customers certainly appreciate. Paul and George (SendOwl support) were responsive with questions and even set up a custom plan as we do not use a lot of storage but have a lot of SKUs. I love to ability to send stamped PDF's to customers as well as issue free orders when needed. --Marshall Montessori123.com

July 3, 2016

Ease of delivery and functionality for the end customer is of the utmost value for us, and SendOwl provides that. SendOwld has most robust options and most streamlined delivery options for customers, and has been our sole digital delivery app for us for quite some time for delivery of .zip files to end customers. George, the owner, and his team have provided immediate support and answers throughout our years of using the app, and look forward to more!

June 22, 2016

The support was for me a horrible experience. Never had the correct answers to my questions. Moreover if you have apps like receiptful already installed this will be complicated to setup.

March 22, 2016

Without SendOwl I don't know how we would be able to open our online store. The automation allows us to continue creating products instead of pushing the send all day. We love SendOwl!

March 8, 2016

We switched to SendOwl last June and we couldn't be happier. We have a large volume of customers and a range of over 100 download products. SendOwl has been bug-free, easy to learn and use, and delivers a functional and elegant client experience.

Feb. 26, 2016

The best customer support! I had a question late lastnight, and someone got back to me right away this morning. This is a great service for instant downloads. It's easy-to-use and set up. I haven't had any problems with customers receiving their orders...as far as I can tell, it's immediate, just as it should be. I was using a different setup through another company and constantly had issues with customers not receiving their downloads right away. But this works perfectly! I just realized that there is also a link I can put on my site for customers to click on if they've lost their download email. This is super handy, as I know from experience, customers sometimes accidentally delete or lose their order emails. This will save me a ton of time in the long run.

Feb. 19, 2016

I switched to SendOwl because my other digital media processor closed shop and to be honest, I wish I would have gone with SendOwl first. These guys are the best app for digital file delivery, period. Their support was great and their sales team hooked me up with a subscription that fit our needs which even saved me a couple of bucks per month from my other processor. Thanks guys!

Jan. 18, 2016

I never write reviews but I wanted to write one for SendOwl. My business lives or dies based on how well digital files are delivered to my clients. I've used SendOwl since day one and it's always worked perfectly. It's chocked full of features (without being confusing) and provides a clean and simple experience for your customers. Plus, they respond quickly and helpfully when you email them (which you won't have to do often because SendOwl works great). If you need to deliver digital products these are the guys to do it.

Sept. 14, 2015

The SendOwl app is working flawlessly for our downloadable eVideos. It's easy to configure including downloading the files from Amazon AWS. Excellent!

June 30, 2015

I've been using SendOwl for over 2 years and I can't say enough good things about it! The setup was so easy and it works seamlessly with my Shopify store. Anytime I've had a question, needed to upgrade etc., George and his team have been quick to respond and solve my issues. The SendOwl customer service is top notch, which is just as important to me as an app that does what I need it to do. Fabulous!

June 19, 2015

We looked at everyone Supplying digital downloads and then tested their systems during development . Sendowl is without doubt the most elegant solution to anyone selling digital files with Shopify. It is quite simply a perfect and seamless system - Add to that MOSS capability and brilliant support and it's the biggest no-brainer in the app store - Try them and LOVE them !

June 19, 2015

I switched to SendOwl and Shopify after using GumRoad for a year, and my experience has only been positive!! I highly recommend using SendOwl-- it's affordable, reliable, and a super-easy way to get your digital products into the hands of your audience.

June 19, 2015

SendOwl enabled us to sell our digital products with ease, even bundling multiple products into a single download. The amount of customization made it easy to make as seamless an experience as possible to our customers, and their admin system allowed our staff to provide full support our customers may have needed.

Dec. 16, 2014

Great app and wonderful customer service! I've used them since I first opened my shop. I recommend them to everyone, especially if you have a digital product, service or membership that you offer.

Nov. 20, 2014

This is a fabulous way to deliver digital goods and also works great if you are bundling physical and digital goods together in one product. George is always very responsive to questions and I couldn't be more happy! It just works!!!

Nov. 20, 2014

SendOwl is easy to set up through Shopify. SendOwl's automated delivery of our digital products is instant and reliable. We highly recommend SendOwl.