All reviews

Rating Breakdown

  • 5
    89% (3,886 ratings)
  • 4
    8% (336 ratings)
  • 3
    2% (67 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (38 ratings)
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5 / 5 Share

June 10, 2024

Very helpful onboarding

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Easy app to install and work through my site's problems. Amazing online chat help from Hana, who checked everything over for me and even had her team correct some basic meta tags for me.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Hello everyone! Today I needed some help with my setting and I use costumer service chat. I spoked with Ainsley and she was very kind and patient with me. She guided me step by step and was very helpful. 5 stars for her Thank you so much for your time and help!

Using app

5 days

Total reviews

5

Average rating

4.8

5 / 5 Share

June 10, 2024

SearchPie is a game-changer for my Shopify store! Its user-friendly interface, powerful keyword suggestions, and top-notch on-page optimization have skyrocketed my organic traffic. Plus, their customer support is amazing! Highly recommend for anyone serious about boosting their SEO!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2024

Great Supportive Team

Using app

3 days

Total reviews

2

Average rating

5.0

1 / 5 Share

June 12, 2024

Update: They said that "preventing performance cheating is an ongoing challenge" That's ridiculous. I was informed that Shopify team have the blog and the training session about this problem 4 months ago. It is clear that SearchPie is outdated and lazy. SearchPie, if you have the mistake, please don't argue with your customer. This way is showing that your team is unprofessional company. They are using the FAKE method to optimize my store. They manipulate the results of performance metrics on my store. These services ultimately generate an inaccurate picture of the actual page speed and can put merchants at risk of violating Google policies. The action is unacceptable when charging $300 to optimize. How can Shopify mention them as Built for Shopify tool? Cheater!. I don't recommend this tool.

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear FashionMia team, Thank you so much for your feedback so we have a chance to address your concerns. First, achieving the "Built for Shopify" status involves strict compliance with Shopify’s guidelines and standards. SearchPie, from a small team, has undergone rigorous assessments to meet these criteria, ensuring that the tool aligns with Shopify's best practices and provides reliable, quality services. This badge is a mark of trust and quality that you can rely on. Secondly, preventing performance cheating is an ongoing challenge. Both SearchPie and other speed-up solution providers continuously adapt to these changes. New and vague updates keeps arising despite our best efforts. But you have our words that we will take prompt and strong action on any detected malpractice to keep our customers as far from any harm as possible. We look forward to working together to ensure your satisfaction. Best regards, SearchPie team.

5 / 5 Share

June 9, 2024

great customer service

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2024

The best application I have used so far and the customer service is exceptional

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2024

I received the best assistance ever from Linda. She responded quickly and was very kind and knowledgeable. She provided multiple suggestions and guided me through the process. Linda also sent images showing where to follow through in each section, which were extremely helpful and made it easy to follow. I couldn't have done better without her help. SearchPie is awesome!

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2024

Store

digitap

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

I will say thank you to Tina for all the wonderful help she gave me. I would have been lost without her help. And I give her a 5 out of 5 because i doubled her score.

Using app

About 4 hours

Total reviews

6

Average rating

5.0

1 / 5 Share

June 9, 2024

This is a terrible app. So expensive and after you sign up even thou you have a membership you have to pay extra for them to go through all your pages, etc . Absolutely ridiculous

Store

WILN

Using app

40 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for your feedback. Because you were with our app for quite a short time, we were afraid that you might have not taken the fullest advantage of the app. Plus, there are a bunch of promotions to save your budget this summer. So it would be GREAT if you could take a second chance with our team. We are 24/7 online here to help you explore everything efficiently.

5 / 5 Share

June 9, 2024

mysupport(Jane): amazing support, kicked in very quickly within just a few minutes in this app and this is all just made possible by her. Good product is in the right hands. Keep up the same momentum

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

I am a first time business owner and Sam has helped me set up my SEO and made it so easy and fast. I highly recommend this app to new business owners

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

tres bien guidée par linda, je suis ravie merci

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2024

Very friendly and helpful staff, they know a lot and help very quickly.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

Very helpful and patient.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

just joined but so far so good

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Je tenais à exprimer ma plus grande satisfaction quant au service client de SearchPie SEO & Speed Optimize, en particulier grâce à l'assistance remarquable de Wendy du SAV. Mon expérience avec l'application a été grandement améliorée grâce à son aide précieuse et professionnelle. Dès le début, Wendy a su se montrer à l'écoute et extrêmement réactive. Ses compétences techniques sont indéniables, mais c'est surtout sa capacité à expliquer clairement et simplement des concepts parfois complexes qui m'a vraiment impressionné. Elle a pris le temps de comprendre mes besoins spécifiques et m'a guidé pas à pas dans l'utilisation des différentes fonctionnalités de l'application. Son approche personnalisée m'a permis de maximiser l'efficacité de SearchPie pour mon site web, en optimisant tant le référencement que la vitesse de chargement. Wendy a su résoudre rapidement toutes les difficultés rencontrées, et son suivi rigoureux m'a assuré un accompagnement sans faille. En plus de ses compétences techniques, Wendy fait preuve d'une amabilité et d'une patience exemplaires. Son engagement à fournir un service client de qualité est évident, et elle va au-delà des attentes pour s'assurer de la satisfaction des utilisateurs. Je recommande vivement SearchPie SEO & Speed Optimize, non seulement pour ses performances et son utilité, mais aussi pour la qualité exceptionnelle de son service après-vente. Un grand merci à Wendy pour son aide inestimable !

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 7, 2024

Yes, I recommended, the theme work very well!

Using app

2 months

Total reviews

12

Average rating

4.7