SearchPie SEO & Speed optimize
SearchPie: Best Shopify SEO app to boost your site on...
Rating
4.9
feedback
4,647
chart
#36
All reviews
Rating Breakdown
Oct. 27, 2024
Helpful but all they do is advise us on how to create SEO, they dont do it for you. Also pretty annoying keep asking for a review so here yo go !
Dear BonaFide Label admin, Thank you for your review. We're glad that you find us helpful. It would take a few steps to get started with the app but we promise it would get easier when going along. I also note your feedback with our support team to improve their way of taking care of you. Cheers.
April 24, 2024
I installed this and honestly don't have a lot of experience with the app. Support popped up immediately. There was some issue publishing changes to my shopify store. The customer service offered to give me a "gift" that only comes with a higher subscription since I had waited so long. The catch was that I needed to go leave a 5 star review, mention her name and send her a screenshot. So take all of the 5 star reviews with a grain of salt. I've since deleted the app.
Hi Loblolly Girl Admin, This is Hana, the customer support leader of SearchPie app. Right when I received your feedback, I went looking into the case to make sure that everything was being settled fair for you. Our main goal for every conversation is to give customers the best help for their store. The supporter just thought that you needed that assistance (which normally available for an advanced plan) so she did beyond to help you in that case. She mentioned her name with the aim that you could remember her name and could ask for further assistance next time. From this conversation and always, please be reassured that you never be forced to write a review in an undesirable way. We did send you a follow-up email to help you fix the previous SEO issues with detailed information. Please kindly check that in your email inbox, we're waiting for your response to back you up with our best. Regards,
May 6, 2023
Customer service is good. They are very helpful. Though the app doesn't really work for me. It freezes up and it is impossible to have a good experience dealing with it. It happens either on my phone and computer. Also, didn't really see any change with premium. Though they say it takes months to see SEO results. Maybe I would stick around with the free plan for a while if it was working properly in my store.
Dear Mommy and Emma team, Thank you for giving us your feedback, it really matters to us. We're also truly sorry that you had an unexpected experience with our app and we would like to apologize for any inconvenience this brought you. You mentioned that our app froze up, and we'd love to hear more from you about that in order to investigate the issue you got there. We've sent you an email with more details, please kindly check out your email inbox, so that we could make things right for you as well as other users. Our team is waiting for your reply. Thank you!
Aug. 8, 2022
RE: Free Plan. I have the free plan and customer service was excellent. They are always eager to help. I'm only giving this three stars as I have yet to see any results from SEO. I was told it takes two months but they were pushing for a review. I only installed this in July.
Update August 18, 2022 Hi Chaos Candle Company team, We haven't heard from you for a while though we did send you follow-up emails about this. Please check your email inbox and get back to us, we're still awaiting to help you boost your SEO to the next level. Thank you! ------------------------ Thank you for your feedback on our app. Glad to know that you had a nice experience working with our supporters. And I'm so sorry to hear that there was an unexpectedness about review happening to you during using the app. I did pass along this to our product development team to improve this as soon as possible. I would like to have a more in-depth conversation to discuss this matter further, so I sent you a follow-up email, please kindly open your mailbox to get my message. Looking forward to your reply!
Aug. 7, 2022
Easy to Download. Not so Easy to use. Did not have half the functionality expressed in most videos to be the "free" plan. A little confused.
Update August 18, 2022 Hi Bonded By Loyalty team, We haven't heard from you for a while though we did send you follow-up emails about this. Please check your email inbox and get back to us, we're still awaiting to help you boost your SEO to the next level. Thank you! ------------------------------ Thank you for giving us your feedback, it really matters to us. We're truly sorry that you had an unexpected experience with our app and we would like to apologize for any confusion this brought you. You mentioned that our plan isn't similar to what it was advertised in most videos, so we wonder whether those videos are updated or not since our app has changed quite a lot as we update our product regularly to meet our customer expectations. We just sent you a follow-up email to further investigate about this. Please kindly check that in your email inbox. We're awaiting to your reply!
June 6, 2022
A first time user and received lots of help and advice. I would recommend. Also great customer support and advice - will use again!
Thank you for your feedback! Nice to know that you got prompt and helpful support from our team. We wonder how we can better improve your experience with our app, so we did send you a follow-up email, please check your email inbox. We're looking forward to your reply. Thank you so much!
May 4, 2022
The team are great especially with the live chat service they do everything for you! However you only really get access to the best features for $80 per month which for a startup with not much capital at all its a lot of money! Great app but the pricing is hard for a small startup. Other than that they are amazing!
Thank you so much for appreciating our support team. Yes, we're happy to handle everything for you anytime <3 The biggest plan is a little costly because it includes all the best features as you said =)) And it did save you huge time and effort with SEO and business: many pricey features with highly customizable possibilities, and support priorities are provided here. We also have many deals throughout the year so stick with us, will you?
Feb. 12, 2022
Overall, a great beginner friendly app. However, I haven't seen any increase in conversion rates. Customer experience is among the best.
Good day, Dwelling Ambience team, Thank you for your feedback for our support service. SEO marketing helps drive more traffic to your store, and it is a long-term jouney that requires hard work and time investment. Conversion rate depends on many factors, SEO alone might not be able to increase that. We always try to work and think for your best, and we did send you a follow-up email for clearer information about this, please kindly check your email inbox. Thank you so much!
Nov. 19, 2021
goodugiguuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Hi Embroidery designs and arts team, Thank you for your review on our app. We much appreciate that ❤️ We have sent you a follow-up email. Please check your mailbox or open the app to Live chat with us. We are awaiting to help you set up the app perfectly and walk you through next steps to reach your SEO wish more quickly. Natsu - SEO Booster team
July 31, 2021
I did not like this app. the auto tag function just reset everything to one word which is the name of the product only. same goes for titles and descriptions which where allready improved. I was expecting this app to improve on the work allready done with additional of improved wording. but from my personal point of view is has just reset all meta etc data to default. This is going to cost me a lot of time. Immidiatly deleted the app to get back to the Smart SEO app where i can confire and measure improvements. The SEO Booster app is, while being deleted, still blocking me from changing manually. Edit: I did have contact with support after this review. They are very helpfull and apperently I did make a mistake in the auto function. I recommend getting in touch with support if you are not sure what you are doing.
Hi Kenjo Sabers, We are sorry to hear that you didn't have a good experience with SEO Booster and were having some trouble. It was sad that you did not inbox and make use of our Live support when things happened because we were always around for you. We might have helped you handle the annoying at a glance. What you mentioned was generally caused when you chose a product_title template for your meta tags, which will turn your tags to the product name automatically. Please give us another chance by simply responding to our following mail just sent to you. We will help take care of the confusing code and everything else quickly. Lea - SEO Booster team
April 11, 2021
I just started so far so good. I hope it's as good as they say they are I will update this review later.
Thanks! It's great to know that you have a good start with our SEO app. Just click on the Support button on your right end of the app, our team is so excited to help you boost up your SEO journey for free. Chloe
April 9, 2021
I do not really know if my store got SEO better or not, I will update this review after some days have passed.
Thanks for your feedback! Our app is very friendly and easy to get started with SEO, don't you agree? :) But SEO is a process that takes time and effort to see results, I'm afraid so. Don't worry, our team promises to always be there to help you achieve faster SEO success. Hit the support button in-app whenever you need any assistance as our daily support is free forever!
Feb. 18, 2021
I suppose that it did do some things, I don't know how much it helped yet but ill update when I know!
Hi High Quality Soaps, Thank you for your valuable feedback on us and for sharing your experience. SEO is long-term journey and there's certainly still work to do. But rest assured that you always have us here with a friendly and dedicated support team to help you reach SEO success faster. Don't hesitate to give us a shout anytime via [email protected] whenever you need us and we're more than happy to support you! Hana - SEO Booster team
Jan. 15, 2021
ok stars before results hmmmm???okay let's keep writing non sence for this 100 character waste of time tho
Hi Media PRO Solutions, First and foremost, I deeply apologize for your unexpected experience. We do take every word from our customers seriously and always work on covering every small detail we receive from them. We do understand that you need more time to experience our app before really sharing with us your words. We worked on it and recognized your feedback as a suggestion to improve our app better. We’re always here to be willing to help you when you need, and we’re willing to give you suggestions, advice from the SEO experts to make your store better. I hope that my email will come to you, and I am looking forward to hearing from you. Please contact us via [email protected] if there is anything we can do for you. Eden - SEO Booster team
Dec. 29, 2020
Just loaded so will let you know after I work with it a bit. The app loaded quickly. So far I don't know how it will help. My initial score was 91.
Hi PNW Campgear GO, Thank you a lot for sharing your thoughts on us and on our app. SEO Booster is born to help you optimize SEO with ease and convenience and we're so happy that we could deliver this to you. SEO needs long-term investment to improve Google rank, and we really wish to support you better in achieving that on your SEO journey. So whenever you need our smallest help with SEO, please drop a message in Live Chat channel in-app. We're more than happy to help you out in minutes. Natsu - SEO Booster team
Dec. 10, 2020
I don't like how it rushes you to write a review before you can continue. Too soon to write a transparent review. And the rush to make me write one really raises some red flags, but we shall see.
Hi Fossil Daddy, We would like to apologize for the inconveniences it has caused you. We all know that it would be better to leave a review after you had some experiences with our app, so then it is optional to write us a feedback at the first steps. And you can share your words with us when you gets ready. Please rest assured that all your words have already been taken into account in order to improve our SEO Booster app and make your experience way better with us this time. Your business with SEO Booster is greatly appreciated and I will be looking forward to hearing back from you. Please contact us via [email protected] if there is anything we can do for you. Hori - SEO Booster team
Oct. 28, 2020
Support is OK, slow to get a response and the response is usually not pertaining to the question. My meta description hasn't updated in a month. After uninstalling the app it broke my website title. I will not use this app in the future.
So sorry for your unhappy experience. Our app only helps you update title and description for your store. For the reason why Google did not update yours, please check from Webmaster tool of your own website. We have also sent an email to follow you up, please keep in touch there.
Oct. 23, 2020
This app shows lots of good results immediately. Which makes me skeptical. I have 30 years SEO experience. SEO is not instant success like this app seems to show. The app is fairly annoying to use as it brags on itself the entire time using it. The constant notifications and prompts to upgrade are very annoying. When using the app for the first time the app prompted me for a review before I had a minute to see what the app does. So here is your review. I suggest calming down the prompts and allowing the user to experience the app before asking for a review.
Thank you for your feedback. Great that you’ve seen good results immediately right when you are using our SEO app. For your 30 years of SEO experience, you may realize that our app optimizes SEO based on Google criteria. And Lighthouse is a trustworthy 3rd party to show the data. The algorithm in SEO alters everyday and the app has to update constantly to optimize it the best. So sorry for Upgrade notices. We will work on it to make it less bothering. Actually, we set it up to only show as a suggestion for people to take the fullest advantage of the relevant PRO feature. I might see that you just try our free plan. We recommend an expert like you also try our PRO plan to experience the fullest function of the app. We provide 7 free days for it now. The PRO plan will also stop all advertising messages right away.
Oct. 7, 2020
So far so good, Haven't done too much with the app yet. needed an SEO optimizer to save time and frustration
Hi Faser Clothing, It's our honour to walk you through your very first steps with SEO. We thank you so much for leaving encouraging words for our team right when you just get started with the app. You have our words that we are with you from now on until when you achive your SEO goal. Just have a talk with our team via [email protected] whenever you feel lost with SEO anytime. We are really looking forward to chances to support you more in SEO Lea - SEO Booster team
Oct. 6, 2020
I mean it made me do a review with out me even seeing anything. I guess ... I hope it actually works and does what it says it does. I ll submit another review and see if it actually worth it.
Hi there, Thank you for taking time to leave us a review. We're sorry if there was any disturbance caused to you, but for a litte clarity, it is not compulsory for you to write a review. It's up to your decision to share feedback with the app or not. You can continue exploring our features if you're not ready to share yet. SEO needs long-term care, and you've got us right here to make sure your SEO is improved day by day. Please don't hesitate to reach us anytime through Live Chat channel in-app or email [email protected] if you need our support. It's our goal to help you reach SEO success faster. Gina - SEO Booster team