SearchPie SEO & Speed optimize
SearchPie: Best Shopify SEO app to boost your site on...
Rating
4.9
feedback
4,291
chart
#15
All reviews
Rating Breakdown
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Aug. 27, 2024
It's hard to use
Dear Optimus Semper Albania Team, Thank you for leaving us feedback. But a one-minute installation is too short to give a fair enough review, don't you think so? :< Because your store is currently password-protected, we are afraid that you might not have had the full experience with our SEO app. Our team is so sad that we haven't had a proper chance to back you up. We provide free chat support with real agents 24/7 here! Why don't you add the app again and give us a shout to walk you through the app. We believe that with our help, you will have a positive experience that meets your need the best. Best regards, SearchPie Support Team
June 12, 2024
Update: They said that "preventing performance cheating is an ongoing challenge" That's ridiculous. I was informed that Shopify team have the blog and the training session about this problem 4 months ago. It is clear that SearchPie is outdated and lazy. SearchPie, if you have the mistake, please don't argue with your customer. This way is showing that your team is unprofessional company. They are using the FAKE method to optimize my store. They manipulate the results of performance metrics on my store. These services ultimately generate an inaccurate picture of the actual page speed and can put merchants at risk of violating Google policies. The action is unacceptable when charging $300 to optimize. How can Shopify mention them as Built for Shopify tool? Cheater!. I don't recommend this tool.
Dear FashionMia team, Thank you so much for your feedback so we have a chance to address your concerns. First, achieving the "Built for Shopify" status involves strict compliance with Shopify’s guidelines and standards. SearchPie, from a small team, has undergone rigorous assessments to meet these criteria, ensuring that the tool aligns with Shopify's best practices and provides reliable, quality services. This badge is a mark of trust and quality that you can rely on. Secondly, preventing performance cheating is an ongoing challenge. Both SearchPie and other speed-up solution providers continuously adapt to these changes. New and vague updates keeps arising despite our best efforts. But you have our words that we will take prompt and strong action on any detected malpractice to keep our customers as far from any harm as possible. We look forward to working together to ensure your satisfaction. Best regards, SearchPie team.
June 9, 2024
This is a terrible app. So expensive and after you sign up even thou you have a membership you have to pay extra for them to go through all your pages, etc . Absolutely ridiculous
Thank you for your feedback. Because you were with our app for quite a short time, we were afraid that you might have not taken the fullest advantage of the app. Plus, there are a bunch of promotions to save your budget this summer. So it would be GREAT if you could take a second chance with our team. We are 24/7 online here to help you explore everything efficiently.
June 10, 2024
UPDATE- DO NOT USE !!!!! They go into your coding and use your store for their own advantage of traffic and sales. I had to have my coding guy go in and fix everything and delete everything and then also my cart page is now not working because of them so he hast to go in and fix that as well. See below my first review when I first signed up. You won’t know anything wrong with your store unless you have somebody go and look at your coding Because their customer service chat is great and they’re really fast at helping and responding but the back end they’re doing a lot of things and coding that they shouldn’t be their own advantage SearchPie so far is really an area most newer online store owners aren't familar with, as there is way more to having a website to get traffic then just a set up site. I was a little apprehensive when they asked to get into my theme coding as its an area you can only trust
Dear Raw Essentials team, Thank you so much for sharing your feedback. We would love to share our heart with you to know that we treasure you as our precious customer, who have supported us a lot with your previous 5* review. As far as we are aware, how could we trade off your satisfaction just like that :( Actually it sounded unusual for us the situation that you described. We have had our support 24/7 to help customers handle with everything but haven't ever been reported about that one. So could you please give us another chance to go look into it further for you? We also send you a follow-up email to learn more about the case. SearchPie always try our best to follow Shopify's guidelines and standards to provide the best service to our users. It is never our intention to manipulate or misuse your store's coding in any way. Thank you so much for your care. Best regards, SearchPie team.
April 19, 2024
Run, don't walk from this app! They started popups nagging me and then, after I uninstalled the app, they continued to SPAM me through email. DO NOT INSTALL THIS APP.
Dear EAP Innovations team, It's sad for us to hear that you have had such an unpleasant experience with the app, and I would like to apologize for everything that makes you unhappy. Regarding the emails, it's actually the mechanism of the third-party chat app that we're using, which is sending emails of our conversation to your email address when you're not online in the app, so it's impossible to change this mechanism. I hope you can understand. Please rest assured that we comply with Shopify rules not to save any of your data at all so no email was shot out since you uninstalled the app. We would love to make sure everything is clear enough for you, so please reply us if you want to give our app another chance. Our team is awaiting for you reply. Thank you!
April 19, 2024
Unfortunately, an important function of the app does not work for us, as the app is not compatible with every template. We are therefore unable to use the functions that are actually included in our plan. We have never had this problem before, as our template is a well-known standard template. After half a year of use, this is disappointing, as I now only get help if I switch to the most expensive plan. Unfortunately, that's too expensive for me. Very annoying.
Dear Papenbreer, On behalf of the SearchPie team, we would like to send you the deepest apology for any inconvenience you had with our app. We always aim to deliver a great experience to you, and we were so sad that we didn’t meet expectations. We have sent a follow-up email to you for further information as we would love to settle this unexpected situation for you. Please kindly check your mailbox so we can work together to make things right as effectively as possible. Thank you so much! We look forward to hearing back from you.
Feb. 6, 2024
No no no no no
Dear BestHavenHub, Thank you for your feedback. May I ask what problem you encountered in the app that caused you inconvenience? With your kind cooperation, we will further investigate this and willing to fix all SEO issues as you wish, in earning back your trust in our service. We did send you a follow-up email about this, please kindly check that in your email inbox. Look forward to hearing from you soonest!
July 23, 2023
STAY WELL CLEAR After leaving a bad review they intentionally switched off something in thier app causing my google ads to show This not the way to deal with customers searchpie . .................. updated 22 July 2023 So im actually not sure about this app Over priced , amp options are rudimental very few options to customize . I Feel there are cheaper apps that will do the same thing . They are quick to asking for a review (2min) after intalling the app without having the time to evaluate what the app actually does . They are quick to answer however im not sure if they are 100% accurate in the answers they give . One would have thought that at this price i could just sit back and let the app do its thing but im not seeing a dramitic improvement.... they say my seo score is 96 but when i run speed tests on google its a low 45 ... also at this price you would think everything is included but no.... there are offers of a speed optimization at $R350 . A vip.scan which should come standard with this kind of app at an additional $35 And then a local search option For $350 So the intent is uninstall the app unless they can can show me results will keep u posted The team is awesome really go out of their way to assisting setting up our seo Still need time to see the results but so far all good
Dear Partners Hair Design, Thank you for sharing your feedback and we apologize for any inconvenience you have had so far. Regarding your Google Ads problem, please rest assured that our Search Pie app works on Shopify only and does not interfere with or modify your Google Ads. We suspect that there might be some misunderstanding here. We do hope to get a chance to work with you to investigate further. Therefore, we kindly request more details about the issue to assist in figuring it out as best we can. For other concerns, we have sent a detailed explanation to your email. Kindly check your mailbox so we can work together to address all the problems as effectively as possible. Regards,
June 24, 2023
Update: There is too much of a language barrier and understanding how their app even works been frustrated for over a month after the new update to the app things have gotten worse. Amp is very limited and there is no customization for how your pages look except limited color choices. Customer service is fast to answer but that doesn’t help if it can not be resolved. Uninstalling and going to try something else. Update: I have reinstalled the app because of Hana in customer service. She is working with me to help get things resolved. Update: I made those changes that you recommended and nothing changed in fact when I updated that section in your app as I was told by a support person it added hundreds more of my product to the warmings for meta descriptions. You should investigate your app before coming to a conclusion that I am wrong. Update: Boy did I jump the gun. This app is not working correctly and bringing in the full descriptions instead of the SEO Meta Descriptions and their resolve was for me to go in and fix 968 meta tags so they will not have warnings. I cleared cookies updated that section in the app as I was told. They claim they see something different than I do on their side. Apparently we are not on the same page nor do they understand what the problem is. I give up! Uninstalled... I have to say the customer service is absolutely amazing. There are always kinks or issues when you are using a sophisticated app like this to do the most important thing your store needs "SEO". All the tools you need to improve your ranking and if you have any issues the support staff will be there to resolve the issues. Thank you SearchPie! (Secomapp)
Dear Coastal Gifts Inc team, Update: We apologize for any inconvenience. We're still working incredibly hard to improve AMP feature to better your experience. To make things right, we're offering you an exclusive customization option. We also sent a follow-up email about this, kindly check your mailbox. Furthermore, we value your feedback as it plays a crucial role in helping us complete our services. We sincerely appreciate your input and are grateful for the opportunity to make improvements based on your valuable words. We sincerely apologize for the confusion the app may cause to you. We do have options for you to set up SEO Meta Descriptions in the app to be the same as in your Shopify Admin as you want, but it seems that our supporters didn't make it clear enough to you. We're very sorry for that. Please give us a chance to back you up with these Meta Tag settings. With your kind cooperation, we will further investigate this and are willing to fix all SEO issues as you wish, in earning back your trust in our service. We did send you a follow-up email about this, please kindly check that in your email inbox. Look forward to hearing from you soonest!
March 15, 2023
spammer spammer, send lots message and email. don't installed, they still your data and send message everyday 50/60 message with different name in chat and keep you spam, with marking help and seo
Hi SmokeTime team, Could you kindly help confirm if it is our SEO app that you would like to review today? Because we noticed that you had our app uninstalled one month ago, after using it for just a few minutes 😔 Rest assured that we comply with Shopify rules not to save any data at all so no email was shooting out since then. We are so active to check and work out everything for you, why don't you reply to the latest mail from our team and can we Google Meet to look into it until you're happy again? Our team is awaiting for you response. Thank you!
March 10, 2023
When we uninstalled this application it left a problem on our website regarding "multiple title tags on the page". This issue caused us a lot of trouble and affected the running of Google Ads. It shouldn't happen like this! Thumbs down!
Hi CrazyNight team, It's sad for us to hear that you have had an unpleasant experience with the app. It's a pity that we haven't got the chance to make it right for you. Regarding your concern, the multiple meta tags issue happens when you have more than 1 set of meta tags in your theme code. To fix this, you would want to check your theme to see where the meta tags derive from and then remove the excessive one. Our technical team can always help you do so, and we are only a live message away. Also, we haven't seen any case that multiple meta tags could affect Google Ads operation. Therefore, we have sent you a follow-up email regarding this matter. Could you kindly check it out on your end and then get back to us? We believe that if you could just give the app a bit more time, we would be able to deliver satisfaction. Thank you so much. We're looking forward to hearing from you again soon.
Nov. 18, 2022
It's a Useless / Timepass App. They are giving us those facilities which we already have in Shopify. They said the Free plan has limitations, but they have nothing extra that can help our SEO results. Also, they have limitations on their paid plans too. So overall this app is useless.
Hi Cupid Clothings team, It's sad for us to hear that our app hasn't met your expectation. To help you clarify, our app's free plan aims to help merchants who are new to SEO set up the basic elements in an easy manner. For example, we provide Bulk Meta Tags tool that helps merchants create meta tags for multiple pages at once, something that Shopify does not offer. As you left so quickly, we hadn't had a fair chance to guide you through all our features of the Free plan, and further help you check SEO issues on your site. So we have sent you a follow-up email that should answer all of your concerns for now. Could you kindly check your mailbox and get back to us to discuss further? We're confident that we could bring about a more positive experience to you with our product, if given a second chance. Thank you. We're looking forward to hearing from you again soon.
Jan. 6, 2023
Updated review. 5 stars to 1! So disappointing! We have weglot installed to translate our website into multiple languages. We explained this to multiple agents at SEO booster & ranking who reassured us that this was okay and SEO Booster & Speed would help us rank in other languages. We are a english business based in Spain. Our website is built in english and I explained the importance of us being found on seo for our multiple languages (primarily spanish). We have now been told that SEO Booster & Speed doesn't support multiple languages. I have been paying ¢79 a month for months and seen absolutely no improvements... not even to the english version of our site. I've updated EVERYTHING that they suggested within the app. I wish I had spent the money on an SEO expert. Also, we changed our url months ago and this hasn't even updated on the app (even though I contacted support and asked if I needed to do anything and was assured it would automatically update from shopify). Do not waste your money. Get a specialist involved!
Latest Update Hi FOX & WOLF team, We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them. We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you. ----------------- Dear FOX & WOLF team, If only we could express how deeply sorry we feel for your inconvenient experience. We reviewed your feedback carefully and we'd like to provide you with a clearer clarification. 1/ About your new domain, we checked and updated them in Today SEO report in the app, please check and let me know then. 2/ Our supporter didn't clarify to you properly of how Search Pie app supports multi-language stores in SEO, we're so sorry about that. As an SEO app, our codes are optimized for the translation app (like Weglot) to help you translate SEO elements in English you set up via our app (like meta tags, Alt tags, etc.) to other languages. In addition, our app has other features to support multi-language stores. 3/ Your Spanish pages are actually indexed successfully on Google already, but they are not in the top rankings and pages now. If you search the keyword only, it will be difficult to find your store immediately on the first pages of Google search. I would recommend you include your domain when searching to see your Spanish pages. We did also send you a follow-up email about this for further information, please kindly check that in your email inbox. Our team is awaiting to hear from you soonest!
July 13, 2022
When I needed help the employee was great. But now that I've paid full price the app doesn't work at all. I'll be getting a refund on this. Buyer beware.
Latest Update Hi Encompass Boutique team, We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them. We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you. ------------------------- Hi Encompass Boutique team, First of all, I am sorry for the unexpected experience you have encountered with our app that it didn't well match your expectation. I totally can relate to your frustration. Since we haven't had a chance to communicate about your concern about that the app didn't work for you before, please let us further check for you. We have just sent an email to your mailbox, please check our message at your earliest convenience. Many thanks for your collaboration and we hope to sort this out for you soon.
July 30, 2022
The product title or any word of product title is keyword. When I add the product title or any word of product title to Keyword Audit window it shows that Keyword is not in URL Handle. This should not be and this is the worst mistake of your application. Your application needs improvement.
Latest Update Hi Scandinavian Goods team, We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them. We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you. ---------------------------- Dear Scandinavian Goods team, We're truly sorry that you have unexpected experience with our app. This heading issue might happen because of the default Shopify theme setting. As we haven't had a chance to communicate about this yet, please give us a chance to back you up. With your kind cooperation, we are investigating your site and willing to fix all SEO issues as you want, including heading issues, in earning back your trust in our service. We did send you a follow-up email about this, please kindly check that in your email inbox. Look forward to hearing from you soonest!
April 13, 2022
This app over-rode our existing alt text without any warning. If you have already done work with your alt text, I would not use this app. Buyer Beware!
Latest Update Hi Viakix team, We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them. We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you. ---------------------------- Dear Viakix team, We're really sorry for the unexpected inconvenience caused to you. You’re leaving so quickly that we haven’t had a full chance to back you up. About this ALT text, we do contact Shopify about this, and they're checking on their end right now. Please asap check our follow-up email which clarifies more about your store's situation. We"ll work our best to settle this properly for you. Thank you so much!
Feb. 5, 2022
Have used the app for app 2 months, and my SEO is worse than ever, so am deleting it now. Initially the help was 5 star quality, however, upon leaving a review, which you are asked for daily upon signing up, the service level drops significantly, even on the paid plan
Latest Update Hi RAW Copenhagen team, it's Jason - your supporter from Day 1. We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them. We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you. --------------------------------------------- Dear RAW Copenhagen team, We truly apologize for your unexpected experience with our app. You’re leaving so quickly that we haven’t had a full chance to back you up. Please asap check our follow-up email which clarifies more about your store's situation. We"ll work our best for all problems to be settled properly for you. Thank you so much.
Aug. 21, 2021
This is a disappointing app. This app didn't help improve SEO. What's more, I had a bad experince by their customer service. When we uninstall the app, title tag and meta description were caused problem. We asked them to fix them, but they deleted title tag and meta description from all pages of our site. They did not notice that even though we emailed a couple of times. We emailed them to fix the code, but they did not response. They did not notice the problem caused by them. I had to fix the code broken by them. It's a bad experience.
Dear Japan Knife Shop team, I appreciate you letting me know about your unexpected experience. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. We replied all your email but the replies seemed not well-delivered to you. Our app didn't delete your SEO tags, and our dev has cleared all codes fo the app on your theme, which means all your SEO tags are back to Shopify default. We have sent you a follow-up email on this issue, please check your email inbox and give us another chance to bring you a better experience with our app. Thank you very much!
Aug. 20, 2021
This app only looks at your product description, not at the actual SEO copy written in Shopify. If you want to look at that by-product you need to copy and paste it.
Dear Trulylifestyle admin, We’re sorry for your unexpected experience. You’re leaving so quickly that we haven’t had a full chance to back you up. Please asap check our follow-up email which shows you how our expert can help handle your request exactly as you mentioned here. Thank you so much. Lea - SEO Booster team
Feb. 13, 2021
DO NOT INSTALL THIS APP! After installing the free version, all my Meat Titles are removed and my domain name is there instead of titles, after removing the app, I can't make any changes on my pages and categories. This is dangerous!
So sorry for your unhappy experience. However, our team has checked and found that you have not used any feature relating to Title and Description with the app yet. The issue was investigated to be caused by an improper theme copying, not for the app originally. And we highly recommend any merchant not copying the theme manually like that so the app will be working smoothly. One support mail has just been sent to you with details to help you get out of the situation quickly. Please respond to the mail ([email protected]) so we can continue to back you up asap.