SearchPie: SEO, Speed & Schema
All reviews
Review RSS feed
SCAMMER!! ITS NOT WORKING AND I SHOULD PAY
Hi besellics, thank you for letting us know your concern and we’re sorry to hear about your experience. For your information, our app always follows Shopify’s billing policy. Since the free trial period had ended, the charge was automatically generated through Shopify’s billing system. After checking your account, our team found that the app is still working properly. Could you please share more details about the issue you experienced or what exactly was not working on your side? We’d also like to assure you that we fully comply with Shopify’s policies and do not engage in any scam activity, so please feel confident about that. Our team is more than ready to assist you and help resolve any issue as quickly as possible. Regards, Wendy.
Too expensive, not for small businesses.
Hi Prokare, thanks for your feedback, and please let me explain. For your information, SearchPie offers different plans designed for businesses of all sizes, including Free, Premium, and Enterprise plans. We even provide a $0 plan with essential features for merchants who are just getting started. I noticed that you subscribed to the Enterprise Plan, which is our most advanced plan with extended features and capabilities. If you feel this plan is not the best fit for your business at the moment, our team would be happy to help you choose a more suitable option. Please feel free to let us know — we’re always happy to assist. 🙂
Not Working Fine, I paid For GMC But not fix my error and not aproved my product.
Dear Movie Original Posters, Thank you for reaching out and sharing your feedback. We truly appreciate it, and I’d like to clarify a few points regarding your concern. Regarding the GMC service, we had already completed the fix for your issue quite some time ago. Additionally, our GMC package includes a one-month warranty period.The new issue you’re currently experiencing appeared after the warranty period had ended, so we hope you can understand this situation. We’re still more than happy to continue supporting you. Our team has already reached out to your email with further assistance. Please check your inbox when you have a moment. Best regards,
I honestly think even 1 point is too much.
Hi there, it's Hana from SearchPie. Thank you for your feedback. We understand how concerning it can be when search visibility changes, especially for a new store. After carefully reviewing the case, we can confirm that our app does not add no-index tags to the homepage or remove it from Google search. The homepage later appeared again in Google results, indicating this was related to Google’s indexing process rather than the app. To provide you with a detailed explanation of your case, we also sent you a follow-up email. Please check your mailbox and feel free to let us know anytime you need our help. Best regards,
Did not perform as promised. Paid $100/month but it's default template just duplicated meta data which hurt my SEO. requires extra paid services for $300 to actually get things working. Customer support did not seem to understand my needs.
Dear Meme Gifts, Thank you for sharing your feedback, and we apologize for any inconvenience you have had so far. Regarding duplicated meta data, please rest assured that it is now resolved. We regret any miscommunication regarding our support and services. We've reached out via email to help resolve this personally and hope for the chance to make it right. Thank you very much! Best regards,
This company is a SCAM! They charged me stating I was getting a free trial. I was CHARGED $399!! I reached out and they lied stating they were giving me a full refund. I checked it was a partial. I have been fighting with them to get the entire amount back. AVOID this scam!
Dear DomoINK, We’re very sorry for the confusion and frustration. Please rest assured we never intend to mislead or withhold funds from our customers. When you were charged $399, Shopify automatically deducted transaction and processing fees before passing funds to us. We refunded you 100% of what we received, but the remaining portion is retained by Shopify. We completely understand your concern and recommend reaching out to Shopify Support for the deducted fees. We’re also happy to provide any supporting details to help resolve this. To provide you with a detailed explanation of your case, we also sent you a follow-up email. Please check your mailbox and feel free to let us know anytime you need our help. Best regards,
The support was wonderful in the beginning, however, once you stop using the app all the work you put into the meta titles and descriptions disappear. I signed up to fix my issues only to find out that it's not a temporary fix and I had to to spend two weeks updating all of my info again. I also had duplicate meta descriptions and titles flagged while using this service. I had also turned off some of the features only to find out they were activated again. Totally screwed up my SEO. I asked for a refund and given the same templated info over and over again. Terrible experience. And I never got my $299 back even though I requested multiple times 1 month in. And they did not fulfill their end of the deal, or time commitment.
Hi The Orange Habit team, I’m sorry to hear that your experience didn’t meet expectations, and thank you for your feedback. To clarify, our app works based on Shopify’s App Embed mechanism, so when the app is uninstalled, all related code is automatically removed from your store. Regarding the meta tags issue, it may happen when both Shopify’s native tags and our app’s tags exist at the same time. Disabling and later re-enabling or exporting tags could have caused the duplication again. We also followed up multiple times to offer support, including exporting your data and assisting even after uninstall. We’d really appreciate the chance to discuss this further and help find the best solution for you. Warm regards,
They have service where support help you by request support. It took forever to request and never got it done for passed 4 days, I've requested over 5 times. If you are not going to support, please remove this feature...
Dear EDU Artsdistrict, Thank you so much for sharing your feedback and we totally understand your concern. For your information, your issues are related to code, which takes time, effort, and resources to fix, so it took longer than you expected. Please be assured that finally, your issues are resolved by our technical experts. To provide you with a detailed explanation of your case, we also sent you a follow-up email. Please check your mailbox and feel free to let us know anytime you need our help. Thank you so much! Best regards,
This is a terrible app. It suggested my Home Page Title and Meta Description were too long so I edited them via this app. It created a second and Meta Description. Their support was unable to assist me with this bug.
Dear Anytime Flowers, We totally understand and appreciate your feedback. We’ve checked and confirmed that the duplicate meta tags issue is now resolved. We also sent you a follow-up email with more details - please check your inbox and feel free to reply if you need any further assistance. Thank you very much! Best regards,
UPDATE- DO NOT USE !!!!! They go into your coding and use your store for their own advantage of traffic and sales. I had to have my coding guy go in and fix everything and delete everything and then also my cart page is now not working because of them so he hast to go in and fix that as well. See below my first review when I first signed up. You won’t know anything wrong with your store unless you have somebody go and look at your coding Because their customer service chat is great and they’re really fast at helping and responding but the back end they’re doing a lot of things and coding that they shouldn’t be their own advantage SearchPie so far is really an area most newer online store owners aren't familar with, as there is way more to having a website to get traffic then just a set up site. I was a little apprehensive when they asked to get into my theme coding as its an area you can only trust
Dear Raw Essentials team, Thank you so much for sharing your feedback. We would love to share our heart with you to know that we treasure you as our precious customer, who have supported us a lot with your previous 5* review. As far as we are aware, how could we trade off your satisfaction just like that :( Actually it sounded unusual for us the situation that you described. We have had our support 24/7 to help customers handle with everything but haven't ever been reported about that one. So could you please give us another chance to go look into it further for you? We also send you a follow-up email to learn more about the case. SearchPie always try our best to follow Shopify's guidelines and standards to provide the best service to our users. It is never our intention to manipulate or misuse your store's coding in any way. Thank you so much for your care. Best regards, SearchPie team.
Run, don't walk from this app! They started popups nagging me and then, after I uninstalled the app, they continued to SPAM me through email. DO NOT INSTALL THIS APP.
Dear EAP Innovations team, It's sad for us to hear that you have had such an unpleasant experience with the app, and I would like to apologize for everything that makes you unhappy. Regarding the emails, it's actually the mechanism of the third-party chat app that we're using, which is sending emails of our conversation to your email address when you're not online in the app, so it's impossible to change this mechanism. I hope you can understand. Please rest assured that we comply with Shopify rules not to save any of your data at all so no email was shot out since you uninstalled the app. We would love to make sure everything is clear enough for you, so please reply us if you want to give our app another chance. Our team is awaiting for you reply. Thank you!
STAY WELL CLEAR After leaving a bad review they intentionally switched off something in thier app causing my google ads to show This not the way to deal with customers searchpie . .................. updated 22 July 2023 So im actually not sure about this app Over priced , amp options are rudimental very few options to customize . I Feel there are cheaper apps that will do the same thing . They are quick to asking for a review (2min) after intalling the app without having the time to evaluate what the app actually does . They are quick to answer however im not sure if they are 100% accurate in the answers they give . One would have thought that at this price i could just sit back and let the app do its thing but im not seeing a dramitic improvement.... they say my seo score is 96 but when i run speed tests on google its a low 45 ... also at this price you would think everything is included but no.... there are offers of a speed optimization at $R350 . A vip.scan which should come standard with this kind of app at an additional $35 And then a local search option For $350 So the intent is uninstall the app unless they can can show me results will keep u posted The team is awesome really go out of their way to assisting setting up our seo Still need time to see the results but so far all good
Dear Partners Hair Design, Thank you for sharing your feedback and we apologize for any inconvenience you have had so far. Regarding your Google Ads problem, please rest assured that our Search Pie app works on Shopify only and does not interfere with or modify your Google Ads. We suspect that there might be some misunderstanding here. We do hope to get a chance to work with you to investigate further. Therefore, we kindly request more details about the issue to assist in figuring it out as best we can. For other concerns, we have sent a detailed explanation to your email. Kindly check your mailbox so we can work together to address all the problems as effectively as possible. Regards,
When we uninstalled this application it left a problem on our website regarding "multiple title tags on the page". This issue caused us a lot of trouble and affected the running of Google Ads. It shouldn't happen like this! Thumbs down!
Hi CrazyNight team, It's sad for us to hear that you have had an unpleasant experience with the app. It's a pity that we haven't got the chance to make it right for you. Regarding your concern, the multiple meta tags issue happens when you have more than 1 set of meta tags in your theme code. To fix this, you would want to check your theme to see where the meta tags derive from and then remove the excessive one. Our technical team can always help you do so, and we are only a live message away. Also, we haven't seen any case that multiple meta tags could affect Google Ads operation. Therefore, we have sent you a follow-up email regarding this matter. Could you kindly check it out on your end and then get back to us? We believe that if you could just give the app a bit more time, we would be able to deliver satisfaction. Thank you so much. We're looking forward to hearing from you again soon.
When I needed help the employee was great. But now that I've paid full price the app doesn't work at all. I'll be getting a refund on this. Buyer beware.
Latest Update Hi Encompass Boutique team, We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them. We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you. ------------------------- Hi Encompass Boutique team, First of all, I am sorry for the unexpected experience you have encountered with our app that it didn't well match your expectation. I totally can relate to your frustration. Since we haven't had a chance to communicate about your concern about that the app didn't work for you before, please let us further check for you. We have just sent an email to your mailbox, please check our message at your earliest convenience. Many thanks for your collaboration and we hope to sort this out for you soon.
This app over-rode our existing alt text without any warning. If you have already done work with your alt text, I would not use this app. Buyer Beware!
Latest Update Hi Viakix team, We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them. We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you. ---------------------------- Dear Viakix team, We're really sorry for the unexpected inconvenience caused to you. You’re leaving so quickly that we haven’t had a full chance to back you up. About this ALT text, we do contact Shopify about this, and they're checking on their end right now. Please asap check our follow-up email which clarifies more about your store's situation. We"ll work our best to settle this properly for you. Thank you so much!
Have used the app for app 2 months, and my SEO is worse than ever, so am deleting it now. Initially the help was 5 star quality, however, upon leaving a review, which you are asked for daily upon signing up, the service level drops significantly, even on the paid plan
Latest Update Hi RAW Copenhagen team, it's Jason - your supporter from Day 1. We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them. We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you. --------------------------------------------- Dear RAW Copenhagen team, We truly apologize for your unexpected experience with our app. You’re leaving so quickly that we haven’t had a full chance to back you up. Please asap check our follow-up email which clarifies more about your store's situation. We"ll work our best for all problems to be settled properly for you. Thank you so much.
This is a disappointing app. This app didn't help improve SEO. What's more, I had a bad experince by their customer service. When we uninstall the app, title tag and meta description were caused problem. We asked them to fix them, but they deleted title tag and meta description from all pages of our site. They did not notice that even though we emailed a couple of times. We emailed them to fix the code, but they did not response. They did not notice the problem caused by them. I had to fix the code broken by them. It's a bad experience.
Dear Japan Knife Shop team, I appreciate you letting me know about your unexpected experience. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. We replied all your email but the replies seemed not well-delivered to you. Our app didn't delete your SEO tags, and our dev has cleared all codes fo the app on your theme, which means all your SEO tags are back to Shopify default. We have sent you a follow-up email on this issue, please check your email inbox and give us another chance to bring you a better experience with our app. Thank you very much!
This app only looks at your product description, not at the actual SEO copy written in Shopify. If you want to look at that by-product you need to copy and paste it.
Dear Trulylifestyle admin, We’re sorry for your unexpected experience. You’re leaving so quickly that we haven’t had a full chance to back you up. Please asap check our follow-up email which shows you how our expert can help handle your request exactly as you mentioned here. Thank you so much. Lea - SEO Booster team
Google rated us pretty bad for an obvious reason. The App tells us it is all great, what definately is not the case..
Because our app just helps you cover SEO onpage while Google bases on other factors to rate your website like performance, link spammer, hacking issues..., many of which might be handled by the website owner only. We believe all authentic sources will show similar SEO points as ours, for example, from this ref link: https://web.dev/measure showing that your SEO is pretty high at over 95. Could you please let us know your specific problems listed from your Google source, so we may consult you a proper solution? Just drop us an email to [email protected]. Thanks
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.