All reviews

Rating Breakdown

  • 5
    90% (4,279 ratings)
  • 4
    7% (338 ratings)
  • 3
    1% (68 ratings)
  • 2
    0% (16 ratings)
  • 1
    1% (42 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 5, 2022

Have used the app for app 2 months, and my SEO is worse than ever, so am deleting it now. Initially the help was 5 star quality, however, upon leaving a review, which you are asked for daily upon signing up, the service level drops significantly, even on the paid plan

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Latest Update Hi RAW Copenhagen team, it's Jason - your supporter from Day 1. We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them. We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you. --------------------------------------------- Dear RAW Copenhagen team, We truly apologize for your unexpected experience with our app. You’re leaving so quickly that we haven’t had a full chance to back you up. Please asap check our follow-up email which clarifies more about your store's situation. We"ll work our best for all problems to be settled properly for you. Thank you so much.

1 / 5 Share

Aug. 21, 2021

This is a disappointing app. This app didn't help improve SEO. What's more, I had a bad experince by their customer service. When we uninstall the app, title tag and meta description were caused problem. We asked them to fix them, but they deleted title tag and meta description from all pages of our site. They did not notice that even though we emailed a couple of times. We emailed them to fix the code, but they did not response. They did not notice the problem caused by them. I had to fix the code broken by them. It's a bad experience.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Japan Knife Shop team, I appreciate you letting me know about your unexpected experience. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. We replied all your email but the replies seemed not well-delivered to you. Our app didn't delete your SEO tags, and our dev has cleared all codes fo the app on your theme, which means all your SEO tags are back to Shopify default. We have sent you a follow-up email on this issue, please check your email inbox and give us another chance to bring you a better experience with our app. Thank you very much!

1 / 5 Share

Aug. 20, 2021

This app only looks at your product description, not at the actual SEO copy written in Shopify. If you want to look at that by-product you need to copy and paste it.

Store

Truly

Using app

11 days

Total reviews

8

Average rating

4.5

Developer Reply

Dear Trulylifestyle admin, We’re sorry for your unexpected experience. You’re leaving so quickly that we haven’t had a full chance to back you up. Please asap check our follow-up email which shows you how our expert can help handle your request exactly as you mentioned here. Thank you so much. Lea - SEO Booster team

1 / 5 Share

Feb. 13, 2021

DO NOT INSTALL THIS APP! After installing the free version, all my Meat Titles are removed and my domain name is there instead of titles, after removing the app, I can't make any changes on my pages and categories. This is dangerous!

Using app

2 minutes

Total reviews

1

Average rating

1.0

Developer Reply

So sorry for your unhappy experience. However, our team has checked and found that you have not used any feature relating to Title and Description with the app yet. The issue was investigated to be caused by an improper theme copying, not for the app originally. And we highly recommend any merchant not copying the theme manually like that so the app will be working smoothly. One support mail has just been sent to you with details to help you get out of the situation quickly. Please respond to the mail ([email protected]) so we can continue to back you up asap.

1 / 5 Share

Jan. 10, 2021

i have not used the app yet. just downloaded the app and already got a rate reply. which i canot pass until i have been forced to write in this box

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, Quick-start is one-time shown for very new customers. It helps you have the first impression of the easy and friendly use of the app. Besides, with just a few clicks there, some SEO issues from your site have been truly fixed. Sure, you can skip the review step right on the Quick start. There're buttons for you to do so. It's also shown once so when you refresh or reopen the app, it will not have a chance to bother you at all. Thanks

1 / 5 Share

Oct. 24, 2020

Google rated us pretty bad for an obvious reason. The App tells us it is all great, what definately is not the case..

Using app

5 minutes

Total reviews

4

Average rating

3.0

Developer Reply

Because our app just helps you cover SEO onpage while Google bases on other factors to rate your website like performance, link spammer, hacking issues..., many of which might be handled by the website owner only. We believe all authentic sources will show similar SEO points as ours, for example, from this ref link: https://web.dev/measure showing that your SEO is pretty high at over 95. Could you please let us know your specific problems listed from your Google source, so we may consult you a proper solution? Just drop us an email to [email protected]. Thanks

1 / 5 Share

Oct. 6, 2020

Poor app not made for all themes with errors. Support although good did not sort out issues and added that it would take future update to implement fix.

Using app

About 2 months

Total reviews

11

Average rating

4.3

Developer Reply

We're truly sorry for your unhappy experience. Your requests have been carefully reviewed. Problems with the theme might be due to a misunderstanding. No worries, we'll follow you up to make things clear.

1 / 5 Share

Sept. 22, 2020

oh my gosh, DO NOT USE! It erased all of my product photos on my site. Can't get anyone to get back to me.

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

We're very sorry to hear that issues happened to your store. However, SEO Booster app does not have any functions that can delete images from your website. We've also sent you a request to access your store to find out the true cause of this problem. Please check our follow-up email and grant us the access so we can back you up further.

1 / 5 Share

May 16, 2020

If you are thinking about downloading this app, in one word DON'T. This app is quite hard to set up. The customer service is VERY slow. I would not recommend this app in any way. The interface is also quite old looking and does not provice may features. My web ranking has seriously dropped as this app was not working properly, I check it using one keyword and I have gone from second position on page one to page four. You have been told. They talk a great game about their app and how they are committed to customer service, but trust me this is BS. Seriously don't waste you time and money there are way better SEO apps out there.

Using app

4 days

Total reviews

15

Average rating

1.5

Developer Reply

It's a pity that SEO Booster didn't come up to your expectations. Our team is trying our best to make it better every day with bugs fixing and new features updated regularly. Please drop us an email to [email protected] and let us know which features you are looking for. Thank you.

1 / 5 Share

May 16, 2020

I found this app to be very hard to set-up yourself, and the customer service department is based in the USA from what I can see. They only work 9-5 and do not work weekends. If you have a problem it can take days to be fixed. I would not install this app if I was you. There are much better SEO apps out there. I cannot explain how disappointed I was with my experience. Problem after problem, my web ranking also dropped quite a lot as well. You have been warned. A message to SEO Booster, you come across as lazy and that you do not care about your customer experience, either do this properly or find another business. Your interface looks five years out of date compared to other SEO apps. My only upside was that you have a link to uninstall you code so I do not have to also uninstall zombie code, that was the ONLY good thing about your app. Stop saying your customer service is great, and actually make it great. Also bring your interface into the modern time, not 2015.

Using app

4 days

Total reviews

15

Average rating

1.5

Developer Reply

We feel sorry that our support speed did not live up to your expectation. However, we have assisted you within the standard support time. You can recheck and see that most of your requests were responded within a couple of hours, some even in minutes. Sorry that we have not provided 24/7 support yet and it takes turn for each request to be handled. Our working time is repeated to you clearly. We would be so appreciated if you could manage to drop us requests within the hours to be supported faster. A follow-up mail has been already sent to you. Please check it for further support.

1 / 5 Share

May 14, 2020

14/05 : Déjà aucune assistance en essai qu'est ce que ça va être lorsque je serais en version payante !!!!! Quand à l'application en elle même à part foutre le bordel dans mes balises Alt rien, quedale 12/05 : J'ai téléchargé cette application dans le but d"améliorer mon référencement SEO. Pour l'instant je dois dire que l'application est simple et intuitive, ça paraît assez complet au niveau des possibilités offertes. Il y a des options que je n'ose encore activé de peur que cela en fasse plus que je ne le voudrait, je contacterais le support le cas échéant. Je reviendrais mettre 1* supplémentaire lorsque j'en aurais obtenue et vue les bénéfices.

Using app

3 days

Total reviews

7

Average rating

3.1

Developer Reply

Je tiens à m'excuser pour votre mauvaise expérience avec notre application. À propos des balises Alt, pouvez-vous clarifier ce qui vous a rendu confus avec cette fonctionnalité ? Ce serait mieux si vous pouviez nous fournir des captures d'écran de ce problème, afin que nous puissions le détecter et le résoudre le plus rapidement possible. En raison de la différence de fuseau horaire, il y a peut-être eu des réponses tardives. Mais le support de chat en direct a été amélioré maintenant, nos supports sont toujours disponibles et prêts à vous guider à travers chaque étape de référencement et un seul message. Donc, si vous avez des questions ou des difficultés lors de l'utilisation de l'application, n'hésitez pas à nous le faire savoir ! Chloe - SEO Booster team

1 / 5 Share

May 9, 2020

Ok not impressed me just ok cccccddkskslsllssllslslssllsleososososososslekskskskskdkeekekekkelerkekekeo

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for your unhappy experience. Because we have not seen any message from you, we're worried that you have not made use of the app properly. Please drop us a mail to [email protected] letting us know what's wrong with the app, we're back you up quickly.

1 / 5 Share

April 6, 2020

DO NOT USE THIS APP! It tells you that it fixes all of your SEO mistakes but you have absolutely NO idea what it changes. I started noticing things going wrong with my site and realized it was this app. Now all of my pages have this long description in the tag which disallows me to post on Pinterest and I can't figure out how to fix it back. Dont use! not worth the headache.

Using app

13 minutes

Total reviews

2

Average rating

1.0

Developer Reply

We're sorry for your experience. After investigation, we saw that you didn't use our app to set up any descriptions (http://prntscr.com/rv3yne). We recommend you - for the sake of your business - to further investigate to know the true causes of the lengthy descriptions. And you can always check Recent Activities to know what changes have been made by the app.

1 / 5 Share

Feb. 10, 2020

DO NOT INSTALL! This product will not properly remove its json-ld script from the store once uninstalled. The script tags that it installs on your product pages are invalid for a google product feed and this means your products will be unavailable through google organic or paid/cpc search options. I will be contacting Shopify directly to inform them that this app is destructive.

Using app

About 1 month

Total reviews

3

Average rating

3.0

Developer Reply

Hi Outlander Supply Co., On behalf of the team, I would like to apologize for everything that your bad experience with our app and service. Our app has the Clean the Code section for you to delete the JSON-LD codes from our app in the case you no longer want to have it in your website. And it might take some time for Google to update the JSON-LD to display on its search result pages. About the problem that your products are unavailable on Google search, it might be due to the fact that the product hasn't been indexed by Google. We offer the Site Verification feature in the app which allows you to check the indexing status of your pages and help you submit if needed. I hope you will give us another chance to support you. Lea - SEO Booster team

1 / 5 Share

Feb. 10, 2020

Very bad app. We have uninstalled this app, yet it is still in our theme code. How to uninstall it properly? This app installs some of its code in the theme, due to which errors start appearing in all your products. Our website used to rank in Google earlier, but due to this app, all our products started coming in error and Google has removed all our products from its search. And if you install this app and then uninstall it, still its code remains in the theme, it never completely delete. It's really bad app :( NEVER INSTALL

Using app

3 months

Total reviews

8

Average rating

3.0

Developer Reply

We are very sorry but the issue was caused by another app. You can see that even when we removed all codes from our app, the issue still existed. Thank you so much

1 / 5 Share

Feb. 3, 2020

Ended up breaking my products data within Google, this resulted in none of my products appearing in organic search results. Deleting the app didn't help. Had to re-install the theme which was a huge pain

Using app

About 3 hours

Total reviews

4

Average rating

3.8

Developer Reply

So sorry for the inconvenience. Because you have reinstalled your theme, we cannot have recheck the issue for you. We have contacted you to support further. Thank you

1 / 5 Share

Jan. 4, 2020

Horrible doesn't work and messes with you store speed and functionality. Go to Google Search Console and submit your site before and after having the app. Speed decreases and SEO doesn't increase. Fraud of an app. See for yourself.

Using app

3 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi Fitore Nutrition, First, I would like to apologize for everything that makes you unhappy and make you have a bad experience with our app. Our app hardly effects to your store's speed and function, and if there's any issue occurring to you on Google Search Console, please contact our support team as soon as possible to get more information and solution for that situation or warining. SEO needs a long term investment, I'm afraid that it cannot increase immediately, so please kindly be patient and let us help you on SEO journey. We hope to see you and assist you one day. Hana - SEO Booster team

1 / 5 Share

Nov. 12, 2019

l'application n'est pas facile a utiliser ni la documentation. ce mentionnais quelle gratuits mais ce pas vrais on doit rentrer dans une option payente pour benificier de tous l'avantage de SEO. aussi cote organisation ce pas bien fait et ca correspond pas au page officiel les captures ecran.

Using app

16 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Merci pour votre avis. Nous sommes désolés que l'application ne prenne pas encore en charge le multilinguisme, qui ne bénéficie encore que pour les utilisateurs anglais. Toutes les fonctionnalités gratuites ont été clairement répertoriées sur l’appstore pour éviter tout malentendu. Comme notre enquête, la version gratuite est suffisante et convient aux magasins qui sont très nouveaux dans le référencement. J'espère que vous pourrez donner au plan payant une chance de voir ce que cela vaut pour la prochaine étape avec le référencement. Nous offrons 14 jours gratuits pour votre expérience. Nous vous contactons également avec notre courrier électronique d’assistance Secomapp. Veuillez vérifier l’assistance supplémentaire. Merci!

1 / 5 Share

Nov. 4, 2019

Not easy to use, was not able to get anything fixed as it had promised. Tried multiplet times but nothing worked

Using app

19 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi The Empowered Generation, Please accept my deepest apology for the unexpected experience our app caused to you. We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this. We are trying to improve user experience day by day, and the app's interface now has been improved a lot to be as user-friendly and easy-to-use as possible. The app also shows you a list of all issues which have been successfully fixed on the Home page, you can take a look at it for more information. We are here waiting for another chance to serve you. Gina - SEO Booster team

1 / 5 Share

Nov. 3, 2019

Seems like it only tells you problems with your site, it doesn't actually allow you to change the problems through the app unless it's a couple automated fixes

Using app

32 minutes

Total reviews

2

Average rating

2.0

Developer Reply

Hi Blackburd, Our team really regret the inconvenience caused to you, and please allow me to apologize for that. Besides helping you detect issues on their website, most features in our app allow you to edit và fix issues as what you want. The app also shows you a list of all issues which have been successfully fixed on the Home page, you can take a look at it for more information. We also offer many auto features, which helps to save time and effort in doing SEO tasks, you can give them a try. We're looking forward to another chance from a valuable customer like you. Eden - SEO Booster team