SearchPie: SEO, Speed & Schema
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Did not perform as promised. Paid $100/month but it's default template just duplicated meta data which hurt my SEO. requires extra paid services for $300 to actually get things working. Customer support did not seem to understand my needs.
Dear Meme Gifts, Thank you for sharing your feedback, and we apologize for any inconvenience you have had so far. Regarding duplicated meta data, please rest assured that it is now resolved. We regret any miscommunication regarding our support and services. We've reached out via email to help resolve this personally and hope for the chance to make it right. Thank you very much! Best regards,
Rose was amazing and so very helpful. She was able to understand my questions and walk me through all the right steps.
It's a great Seo all out tool, and the customer 24/7 Support is awesome. Thanks Hanna
I'm really impressed by the clarity and support she provided — it made everything easy to understand. Highly recommend her help for anyone needing guidance! Thanks Hannah
Krystal was super helpful! Helping me set up my store the right way. Thank you
Very helpful for new merchants. It's nice to know we're interacting with real people.
Fantastic support - some early quick wins, thanks to Jane!
Jane was a great help, explained everything super easily and made my website faster and ran cleaner.
Excellent support by David - above and beyond
Hannah was amazing help and support. Short and sweet and quick.
Great customer support, better than any other app i have ever experienced on shopify. Tina was a real person behind the scenes patiently helping me navigate some technical issue that i as a non tech person was struggling with. But she kept on answering my questions and was handholding me through it all. really appreciate her and kudos to the company for fostering this service attitude. thanks
This company is a SCAM! They charged me stating I was getting a free trial. I was CHARGED $399!! I reached out and they lied stating they were giving me a full refund. I checked it was a partial. I have been fighting with them to get the entire amount back. AVOID this scam!
Dear DomoINK, We’re very sorry for the confusion and frustration. Please rest assured we never intend to mislead or withhold funds from our customers. When you were charged $399, Shopify automatically deducted transaction and processing fees before passing funds to us. We refunded you 100% of what we received, but the remaining portion is retained by Shopify. We completely understand your concern and recommend reaching out to Shopify Support for the deducted fees. We’re also happy to provide any supporting details to help resolve this. To provide you with a detailed explanation of your case, we also sent you a follow-up email. Please check your mailbox and feel free to let us know anytime you need our help. Best regards,
Rosie and John were so quick to help resolve issues on my site! Thank you so much for what you do!
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