SearchPie: AI SEO & Schema
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The support was wonderful in the beginning, however, once you stop using the app all the work you put into the meta titles and descriptions disappear. I signed up to fix my issues only to find out that it's not a temporary fix and I had to to spend two weeks updating all of my info again. I also had duplicate meta descriptions and titles flagged while using this service. I had also turned off some of the features only to find out they were activated again. Totally screwed up my SEO. I asked for a refund and given the same templated info over and over again. Terrible experience. And I never got my $299 back even though I requested multiple times 1 month in. And they did not fulfill their end of the deal, or time commitment.
Hi The Orange Habit team, I’m sorry to hear that your experience didn’t meet expectations, and thank you for your feedback. To clarify, our app works based on Shopify’s App Embed mechanism, so when the app is uninstalled, all related code is automatically removed from your store. Regarding the meta tags issue, it may happen when both Shopify’s native tags and our app’s tags exist at the same time. Disabling and later re-enabling or exporting tags could have caused the duplication again. We also followed up multiple times to offer support, including exporting your data and assisting even after uninstall. We’d really appreciate the chance to discuss this further and help find the best solution for you. Warm regards,
Great customer support! Ainsley is really helpful and get this done real fast. Thanks!
Jane assisted me in setting up the app. Her service was exceptional showing me exactly where to go and what to enter.
Krystal was super helpful, polite and easy to speak with. Would recommend to anyone needing abit of SEO help!
Rose is fast and helpful. great app
Don't know exactly all about this app as I'm on a free plan. But the support with a real person Tina, was great anyway.
Just perfect if you want to improve your SEO fast !
The support is shocking it is so amazing. I was in and zooming along with what felt like someone sitting next to me!
Very attentive and quick with responses, great professionals!
Excellent Support from Sam. Always ready to help.
Tina good and very helpful. Thanks
WENDY was very helpful and quick to answer any questions I had. The whole process was quick and easy with guided instructions along the way. Thank you :-)
I had several issues with duplicate meta titles and beta descriptions on my website. Wendy and the SearchPie team took care of it and solved the problem for me. As a solo business owner who has to take care of everything myself but doesn't really have coding experience, this was a huge help. A big thank you to Wendy and the SearchPie team.
Customer service is so helpful. Jane has been so patient and walking me through everything I can do to improve my stores SEO. Impressive especially as I am on the free plan!
Surprised that even though I was just trying the free version, I received full quality support by Jane, expect fast response and great improvements
Very Friendly & supportive staff! Very quick to help me & walk me throught the set up! 10/10!!
Tina provided outstanding service,professional, efficient, and genuinely caring. She went above and beyond to make sure everything was perfect. Highly recommended!
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